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Transamerica Executive The First

Av. Professora Izoraida Marques Peres, 193, Sorocaba, State of Sao Paulo 18048-110, Brazil
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Transamerica Executive The First
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Transamerica Executive The First
Transamerica Executive The First
Transamerica Executive The First
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112 reviews from our community

Traveler rating
    21
    51
    35
    4
    1
See reviews for
11
5
7
78
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (23)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (30)
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    (31)
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England
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 23, 2015

Well situated in a safe area with a shopping mall 2 minutes walk. No real lobby and the bar in the evening had no life. Clean enough but no frills in the rooms. I would stay again but will ask for not main road side as noise from traffic is an issue for me.

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Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Sir., It is a pleasure to welcome you and to know that you enjoy our location, facilities, infrastructure and quality of service. We were very pleased to receive your praises and we emphasize that your experience is important to us. Thank you for sharing it with other travelers! Feel always free to look us up when in town and... More 

Detroit, Michigan
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 6, 2015

Stayed here on a business trip so I did not need it to be upscale. Rooms were clean, bathroom / showers good, firm but comfortable bed, lots of desk room. You can print from your room to the front lobby if needed. The front desk has instructions. For sure ask for a room on the back side as others recommended... More 

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Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Sir. Joe, It is a pleasure to welcome you and to know that you enjoy our location, facilities, infrastructure and quality of service. We were very pleased to receive your praises and we emphasize that your experience is important to us. Thank you for sharing it with other travelers! Feel always free to look us up when in town... More 

Detroit, MI
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 4, 2015

The Transamerica hotel is among the best hotels in Sorobaba, but it is dated and lacks modern amenities. The staff and customer service is first rate - and what the hotel lacks in modernness, the staff more than makes up for..... Note that the A/C is not on during the day, so when you arrive to your room, be prepared... More 

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Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Sir. Lynn, Thank you for your preference to stay with us. Your opinion is extremely important to us and certainly collaborates with our development. We are happy to welcome you in our hotel and we are always open to improve the quality of our services in order to serve better and better. Count on us always when you are... More 

Coventry, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 13, 2015

Very good room and shower, food in the attached restaurant was very nice. However for a business hotel the internet really needs to be better. Some evenings I couldn't connect to download email, let alone work over a VPN. The connection from the restaurant and lobby appears to be faster so recommend going downstairs if you need a connection. It... More 

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Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Sir, Thank you for your preference to stay with us. Your opinion is extremely important to us and certainly collaborates with our development. We are happy to welcome you in our hotel and we are always open to improve the quality of our services in order to serve better and better. Count on us always when you are in... More 

Heidelberg, Germany
Top Contributor
95 reviews 95 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 29, 2015

We stayed 3 nights in Sorocaba. The Hotel was recommended by our local colleagues. The room rate was fair, the rooms facing the street are just too noisy. I skipped the breakfast but it seemed to have a fair quality. The reception staff was not very cooperative. The rooms have been a little bit dated in particular the bathrooms.

Was this review helpful? Yes 1
Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Sir, Thank you for your preference to stay with us and we were happy for the recommendation of your local colleagues. Your opinion is extremely important to us and certainly collaborates with our development. We are happy to welcome you in our hotel and we are always open to improve the quality of our services in order to serve... More 

Irmo, SC
Top Contributor
111 reviews 111 reviews
46 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 6, 2014

I stayed over a weekend while in Brazil. The front desk personnel were nice. The room was ok, it didn't have a real crisp clean feel but also didn't feel too dirty. I did spend much of the Saturday in the room and tried to get it made up while I was gone for 4 hours but it didn't get... More 

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Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Sir, Your opinion is extremely important for us and certainly helps our development. We are happy to receive you in our hotel and we are very sorry we haven´t fulfilled the expectations for this stay. We always care in improving the quality of our services, in order to serve you even better. Regarding the quality and the speed of... More 

Lexington, Kentucky
Top Contributor
57 reviews 57 reviews
13 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 29, 2014

For visitors from the United States (and other countries, I presume), there are no branded hotels in Sorocaba (like Holiday Inn or Marriortt), so TripAdvisor is an important tool for selecting the best hotel. In other major cities, the Transamerica "Executive the First" would rank 2-3 stars, but in Sorocaba, it may be the best option, thus my rating of... More 

Was this review helpful? Yes 2
Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Sir, Thank you for your comment, which emphasizes some points to be analyzed and worked for the improvement of our services. We are sorry for not having met the expectations of your stay and we appreciate you sharing your experience with us. Regarding the quality and speed of the internet connection, we are implementing new negotiation with a faster... More 

Hampshire
Top Contributor
55 reviews 55 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 9, 2014

My fourth stay at this hotel in the past year and again I was happy with the service. I had one small issue during my last visits, the small indoor pool always looked dirty but on this stay it has been cleaned. I used the hotel more often this time for food to and again I was happy with the... More 

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Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Sir, We are very happy to welcome you once again and pleased to meet your expectations. It's great to have you with us and realize that you enjoy the friendliness of our staff and the quality of our services. Feel free to always count on us and return for future opportunities to enjoy our services. Relationship - Transamérica Hospitality... More 

1 review
1 of 5 stars Reviewed April 19, 2014

the worst place to stay at and the breakfast its not worth eating. Here you will find terrible Restaurant service, Room Service takes more thant one hour, Laundry and Bellman Services are very slow, Parking and a Business Center not upto bussines standard.

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Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Mrs, We are very sorry we have not met your expectations and we thank you for sharing your experience with us. We will forward your comments to those in charge of the restaurant so they can decide how best to improve the service offered at breakfast. We hope that, in spite of your experience, we have the opportunity to... More 

Oulu
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 26, 2014

I had a very clean and comfortable room in the 14th floor where the noise from the street didn't bother much. Very nice bed, I did sleep really well :) Friendly and helpful staff. Convenient location next to shopping center and supermarket. Although this was a business trip it would have been nice to have a cozy pub to have... More 

Was this review helpful? Yes
Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Mr., The Transamerica Hospitality Group appreciates your comments and we are happy to have been able to offer you a pleasant stay. We are also pleased to learn that you enjoyed our location, surroundings, infrastructure and quality of service. We hope to see you soon! Relationship - Transamerica Hospitality Group More 

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