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All 303 Sao Paulo hotels

Luz Plaza

3.5 of 5 Hotel   |   Rua Prates, 145, Sao Paulo, State of Sao Paulo 01121-000, Brazil (Bom Retiro)
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Luz Plaza
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89%
Ranked #26 of 303 hotels in Sao Paulo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Robert W San Francisco, California
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  • Reviews (111)
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111 people have reviewed this hotel

Traveler rating
    42
    58
    9
    1
    1
See reviews for
9
7
4
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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English first
San Francisco, California
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed at Luz Plaza for 5 nights for a conference. It is about a 10 minute taxi from Anhembi Convention Center, so a decent place to stay for a conference-goer. The staff was attentive and highly competent. Breakfast was boring but okay. The area is nice enough - and very close to the old train station, which doubles as... More

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Pamella R, Gerente geral at Luz Plaza, responded to this review

Dear Guest, Dear Guest, Thank you for sharing your experience at Luz Plaza Hotel. We feel proud of your comments. We are delighted that you enjoyed your big room and our location helped you in every way. We hope you can visit us next time you´re in São Paulo. Best regards Pamella Rego More

Marilia, Brazil
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 23, 2014

The hotel is modern and at a great location if you have business in the neighborhood (Bom Retiro). The staff was very friendly. The breakfast was very good. Rates are fair for Sao Paulo, but look for a promotional one at specialised sites. The free wifi was not working properly though.

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Pamella R, Gerente geral at Luz Plaza, responded to this review

Dear Guest, Thank you for sharing your experience at Luz Plaza Hotel. We feel proud of your comments. We are delighted that you had a good stay and enjoyed our breakfast. We are sorry that our internet didn´t meet your expectations. You can always ask at the Front Desk for a high speed internet password. We hope you can visit... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 7, 2014

I Stayed at Luz Plaza in Sao Paulo for 2 nights (June 29 - July 1). The hotel is nice and offers a great free breakfast. The rooms are clean and very comfortable. Location is in Korea Town. All streets surounding the hotel are full of shops/stores/boutiques. Everything closes down at night. If you plan on going out in the... More

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Pamella R, Gerente geral at Luz Plaza, responded to this review

Dear Guest, Thank you for sharing your experience at Luz Plaza Hotel. We feel proud of your comments. We are delighted that you had a great comfortable stay in our big rooms, and that you enjoyed our rich breakfast. We hope you can visit us next time you´re in São Paulo. Best regards Pamella Rego More

Porto Alegre, RS
1 review
3 of 5 stars Reviewed June 30, 2014

The hotel is pretty good, infrastructure, cleanness, service care. The restaurant there is no much varieties of food. The bad experience was that we were stolen inside the hotel cafe area and the hotel. They didn't payed for our lost and just say "I'm sorry".

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Pamella R, Gerente geral at Luz Plaza, responded to this review

Dear Guest, Thank you for sharing your experience at Luz Plaza Hotel. We apologize for the incovenience you went through, however, all of our employees are trained and we have a strict policy of safe and security at our property. As our restaurant is a public space, we advise all of our guests to keep their personal belongings close to... More

Stafford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 20, 2014

We stayed at this hotel as it is a two minute walk from the Luz station the area around the hotel is very rough with no shops or restaurants open at night, I would not like to walk around the area late at night. The hotel had very few guests staying at a very busy time of the world cup.... More

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Pamella R, Gerente geral at Luz Plaza, responded to this review

Dear Guest, Thank you for sharing your experience at Luz Plaza Hotel. We are sorry that we couldn´t meet your expectations regarding our location. Athough the neighboorhood is very busy during the day, at night the streets are quiet and shops are closed. We do offer at the Front Desk a list of options of restaurants and shops within a... More

Toronto
Top Contributor
70 reviews 70 reviews
60 hotel reviews
95 helpful votes 95 helpful votes
2 of 5 stars Reviewed June 12, 2014 via mobile

This is at best a three star hotel. Bugs in the rooms, uncomfortable beds, Poor front desk staff and no concept of customer service. Wanted to leave the first night I came, but unfortunately booker for three nights with booking.com and couldn't get refund. Choose it because no hotels valuable because of World Cup. Don't stay here if you care... More

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Pamella R, Gerente geral at Luz Plaza, responded to this review

Dear Guest, Thank you for sharing your experience at Luz Plaza Hotel. We are sorry that we couldn´t met your expectations regarding our accomodations and service. We assure you that we are constantly taking actions and training our staff to better serve our guests. We hope you consider visiting us on another opportuity, so we can provide you a 5... More

São Paulo
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2014

It was a nice experience of staying in LUZ PLAZA for our business trip. We cam to SP for attending the Hospitalar. The hotel has a nice environment with co-operative staff. The guest can have a rich breakfast in the spacious room. The rooms are clean and cosy. I would recommend this hotel for a stay. The negative side of... More

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Was this review helpful? Yes 1
Pamella R, Gerente geral at Luz Plaza, responded to this review

Dear Guest, Thank you for sharing your experience at Luz Plaza Hotel. We feel proud of your comments. We are delighted that you had a great comfortable stay in our big rooms, and that you enjoyed our rich breakfast. We´re already designing new projects to offer these extra ammenities in our hotel. We hope you can visit us next time... More

München, Deutschland
2 reviews
4 of 5 stars Reviewed May 22, 2014

The room was clean and spacious, bathroom nothing special but ok, reception staff friendly and helpful, big breakfast buffet. The pool and gym are very tiny though, could do better. All in all I can recommend this hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Pamella R, Gerente geral at Luz Plaza, responded to this review

Dear Guest, Thank you for sharing your experience at Luz Plaza Hotel. We feel proud of your comments. We are delightful that your room met your expectations, and that you liked our recent renewed breakfast buffet. Thank you for your recommendation. We hope you can visit us next time you´re in town. Best regards Pamella Rego More

Karlsruhe, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

Everything was well. Very clean huge rooms, great value for reasonable price. Made early check in possible without additional charges. Very service oriented and friendly. The location of the hotel is quite central.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Fabiana H, Gerente geral at Luz Plaza, responded to this review

Dear Mr. Guest, Thank you for sharing your experience at Luz Plaza. We are proud of your comments. We appreciate that you liked the size of our rooms, and that you had an excelent stay. We always strive for the best service. We hope you visit us on another opportunity. Best regards Fabiana Hirsch More

Rio de Janeiro, RJ
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed November 16, 2013 via mobile

We stayed here three nights. The hotel is very clean and the rooms and bathrooms are large. Only eight rooms per floor, so smallish hotel. Well managed. Breakfast was a big buffet with lots of fruit and breads. The location is both good and bad. Good because it is right in Koreatown, which we loved, and also at lovely Luz... More

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Additional Information about Luz Plaza

Address: Rua Prates, 145, Sao Paulo, State of Sao Paulo 01121-000, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Bom Retiro , Centro Historico
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Luz Plaza 3.5*
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Also Known As:
Luz Plaza Sao Paulo, Brazil

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style
#12 Business Hotel in Sao Paulo #37 Family Hotel in Sao Paulo
Hotel Class
Number of rooms
102

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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