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WZ Jardins

3.5 of 5 Av. Reboucas, 955, Sao Paulo, State of Sao Paulo 05401-100, Brazil (Formerly Lorena Hotel)
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WZ Jardins
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WZ Jardins
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236 reviews from our community

Traveler rating
    19
    78
    89
    26
    24
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20
17
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148
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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2 reviews
3 of 5 stars Reviewed August 5, 2014

Hotel under reform,still not so organized,no english speakers although the staff is very kind and helpful!Very good location!Little problems like 2 elevators for more than 20 floors and the breakfast is ok.The hotel is clean and the room service is also very good!Comfortable rooms and beds!

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Woodland Hills, CA
Contributor
11 reviews 11 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 16, 2014

We stayed in a triple room so our room was larger than most. We stayed here for the World Cup and they were still under going renovations. The current entrance is through the garage and up a flight of stairs. If the finished lobby is any indication of what the rest of the hotel will look like once it is... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 15, 2014

Decent location but the lift situation is beyond belief- it took us 25 minutes to get to breakfast one morning. The rooms are the tiniest I've ever stayed in but they are clean. We were travelling at the World Cup time so no doubt our price was over inflated. Maybe when it's quieter you can actually find food at breakfast... More

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Sale, Australia
Top Contributor
286 reviews 286 reviews
32 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed June 27, 2014

the location is fantastic but the hotel itself is very 'tired'. Renovations are still in process and when it's finished the place will be good as the lobby itself is by flash. However it's still trying to operate as a functioning hotel during this refit and it's not working. Our room was tiny, the power went out twice for 5... More

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Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 13, 2014

I thought i would give this hotel the benefit of the doubt. Big mistake, i should have heeded the warning of my fellow trip advisors. The entrance to the hotel is through an underground car park off a main highway. The reception area is under construction, the elevators are like something form a horror movie, the rooms are tiny and... More

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed April 6, 2014

Ok I knew the area as I lived for 5 years and I knew the hotel was under refurbishment. The works weren't a problem as the room is very well soundproofed. Unfortunately it is soundproofed from the street (which is Sao Paulo is a thing not to ignore) but not from the corridor. Between people talking/shouting like if they were... More

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New Jersey
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed April 2, 2014

I was at this hotel on a short business trip to Sao Paulo. The hotel is now the WZ Jardins (old name the Lorena). It is under massive construction on the outside. The check in area is in the garage where they have temporary tables set up. Not what any American hotel would do, but its not the US. I... More

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Lenoir, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 24, 2013

I have been to this hotel twice in the past 3 years. The rooms have changed since I last visited with some upgrades to flooring, paint, and a flat screen tv in every room. Don't let that get your hopes up if the TV is what you look for in a hotel - the screen size was about 15 inches.... More

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Manhasset, NY
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 6, 2013

Stayed in this hotel for 3 nights and never recommend this place. Need drastic renovations. Staff nice but do not understand English. Breakfast poor, rooms large but bathrooms need renovations. Looks like hotel from the period of 60. At that time might be good.

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CenturyPaulista, Gerente de relações com clientes at WZ Jardins, responded to this review
Google Translation

Prezado Sr. MisoManha, A partir de junho/13 o hotel está sob uma nova administração e nova bandeira e O hotel... More

St. John's
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 6, 2013

First the good news. I have stayed at Lorena many times (10 or more) since the late 1980s. Some comments of other reviewers about a shabby lobby were once certainly true, but no more. The hotel entrance and large comfortable lobby area, with very pleasant bar (and bartender, Franca) are glitzy, clean, modern and inviting - see accompanying pictures. The... More

Was this review helpful? Yes 2
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Additional Information about WZ Jardins

Address: Av. Reboucas, 955, Sao Paulo, State of Sao Paulo 05401-100, Brazil (Formerly Lorena Hotel)
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — WZ Jardins 3.5*
Number of rooms: 338
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Also Known As:
WZ Jardins Sao Paulo, Brazil

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