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InterContinental Sao Paulo

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Alameda Santos 1123, Sao Paulo, State of Sao Paulo 01419-001 , Brazil
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1 room 1 guest
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InterContinental Sao Paulo
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819 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 days ago NEW

The experience started right the moment our group of 16 members entering the hotel. Thanks to Ricardo, the frontliner, handled our group in efficient manner - making sure that the check-in was done in smooth manner, and we got our room quickly - we rested and stepped out to explore Sao Paulo. In the morning, we were refreshed with good... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Truestar123, Thank you for taking your time to write about your recent stay with us. It is a joy to learn that​ you​ appreciated our services! Our guests' opinion is valuable to keep our high standards of quality and excellence. The staff members are focused on providing a great experience to our guests and do not measure efforts to... More 

Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This hotel is in the heart of the business district of Sao Paulo and within walking or a short cab ride to everything. While we had looked at other hotels, I'm very pleased that we chose the \Intercontinental. |From the moment we checked in, we were treated like royalty. The customer service and attention to detail is what makes this... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mr. Jeff T I am very happy to know that you chose us as your lodging option in our city. Thank you for choosing us and for enabling us to provide wonderful moments during your stay. We have forwarded your kind words to one of our great members, Jean, who strive to provide special experiences for our guests. Hope... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

This is my first visit to Sao Paulo. I really enjoyed my stay in this hotel, where it's close to most of the attractive landmarks of the center of the city, especially the Pulista street. The front desk and concierge staff were so helpful and fluent in English. They helped me a lot in the city tour and arranging all... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mr. Amr J, I would like to thank you for your review. It is a great pleasure that you had a great stay and that our staff members could help you on your requests and make it an excellent experience. Thank you again and hope to welcome you in the future. Regards, Francisco Garcia General Manager More 

Palo Alto, California
Level Contributor
61 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

Surprisingly quiet and serene in the bustle and chaos of São Paulo. Wonderful reception, nice rooms, comfortable beds, great linens, good bathrooms. Chief complaint is that they told us NOT to drink the water because it was heavily treated with chemicals...yet they only gave us two small bottles of water...when we asked for two more bottles, they said they would... More 

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InterContinentalSP, Manager at InterContinental Sao Paulo, responded to this review

Dear Nancy JVR, Thank you for choosing InterContinental São Paulo during your last visit to our city. I am happy to hear that you enjoyed our privileged location, one block away from Avenida Paulista, the heart of the city. Our staff is more than pleased to assist our guests and I am delighted to learn that you appreciated our comfortable... More 

Buenos Aires, Argentina
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was a great place to stay, relatively cheap, for a 5 start hotel within Sao Paulo. The staff was very gentle, the room was large enough and very clean with turndown service, breakfast was very good, but a little expensive. It has free wifi in all areas

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mr. Federic1971, I would like to thank you for sharing your impressions about your recent stay. I am truly very happy to hear that you you enjoyed your stay with us and above all your compliments about our staff, rooms, breakfast and our complimentary Wi-Fi internet that can be used in all hotel areas. Offering a great service is... More 

Zurich, Switzerland
Level Contributor
224 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 789 helpful votes
4 of 5 stars Reviewed 1 week ago

"Classy" is probably the most fitting description for this hotel. Competent reception staff, efficient service at breakfast and nicely appointed rooms. Strange, though, that there was no porter service available on arrival and that the reservations department is one of the most incompetent I have encountered in a hotel of this standing.

Was this review helpful? Yes 3
InterContinentalSP, Manager at InterContinental Sao Paulo, responded to this review

Dear Guest Bamboo66, Thank you for choosing InterContinental São Paulo during your visit to the city. I appreciate receiving your comments regarding your recent stay and it is an honor to hear that you enjoyed our staff, our comfortable rooms and our breakfast. Please accept our sincerest apologies for the discomfort you experienced during your reservation and during your check... More 

Washington, District of Columbia, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I came to São Paulo initially for business (her), but stayed longer to celebrate our wedding anniversary. Aside from the fantastic accommodations and tasty caipirinhas, the staff really made the stay memorable. Special thanks to Renata Farha for the personal touch on my surprise anniversary celebration for my wife. Additionally, Ricardo, Gabriel, Maria and Jean made us... More 

Was this review helpful? Yes
InterContinentalSP, Manager at InterContinental Sao Paulo, responded to this review

Dear Ryan C, Thank you for leaving your comments regarding your recent stay at InterContinental Sao Paulo. I am very happy to hear that you enjoyed our accommodations and a Caipirinha Tasting. It is such a great pride reading your review mentioning our star members such as: Renata, Ricardo, Gabriel, Maria and Jean , as they are all part of... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff very helpful and courteous. Rooms are clean and bed very comfortable. The Buffet breakfast is very good. Lobby bar is pleasant, however I was most impressed by the Magician Rafael who is employed by the hotel to entertain guests in the bar doing card tricks he was incredible! Worth going just for that!

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Russ A, I appreciate your comments about your wonderful recent stay at InterContinental Sao Paulo. It is rewarding to know that you had a pleasant stay. I am happy to know that you enjoyed your some entertainment with Rafael. This is a real cutting-edge part of our guests' stay. We all look forward to seeing again at InterContinental Sao... More 

Chicago, Illinois
Level Contributor
76 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Only good things to say about this hotel, which is in the heart of Sao Paulo, in the beautiful Jardins neighborhood and steps from Paulista. The rooms are very comfortable but mostly service was excellent from the moment you step out of the taxi to check-out! Small personal attentions such as leaving you written messages when you receive a call,... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Guest Thank you for leaving such adorable comments on TripAdvisor. It is an enormous pride to learn that our services were exceptional and our staff members could really made a difference during your entire stay. All the features that you described on your review are signs of sheer hospitality. Your feedback keeps them on the go to achieve guest... More 

Washington, DC
Level Contributor
64 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am daring to say that this hotel is one of THE hotels to stay at in São Paolo. It's elegant and clean, with an attentive staff and a great location. We were upgraded, after a minor mistake on the hotel’s part, to a Club Suite at the back of the hotel, facing Jardins and Jardins Europa. The view was... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mr. Yorg30, Thank you for your glowing review about our hotel. I am very glad to know that you enjoyed your stay and that you appreciated the service recovery provided by Caetano, who is a great member of our team and strives to make a difference for our guests every day. The Jardins view is amazing and our guests... More 

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Staying in Jardins

Neighborhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighborhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighborhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
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