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InterContinental Sao Paulo

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Alameda Santos 1123, Sao Paulo, State of Sao Paulo 01419-001 , Brazil
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InterContinental Sao Paulo
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InterContinental Sao Paulo
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647 reviews from our community

Traveler rating
    442
    151
    29
    16
    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

When I travel for business, the items I look for in a hotel are: (1) location (2) service and (3) comfort. The Intercontinental scores high marks for all 3. It is well located in the center of Sao Paulo and close to everything. The service is amazing. Especially wonderful are Sr. Maesta who made sure everything was taken care of,... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your experience with us. I am very proud to know that you elected us to be the hotel of your choice in São Paulo. Our location is ideal for corporate and leisure guests since we are nearby many restaurants, entertainment and cultural places as well as many corporate offices in the surrounding area. Our... More 

Fontainbleau
Reviewer
4 reviews 4 reviews
3 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I booked a junior suite without specifying smoking or non-smoking and arrived at 3pm from Santiago to find the hotel was pretty booked. A non-smoking junior suite was not available, so given that I have IHG gold, reception immediately upgraded me to a regular suite which is just perfect. I have stayed in some pretty oldish, worn out hotels in... More 

Was this review helpful? Yes 1
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mr. Edouard D, Thank you for sharing your comments. What a joy to learn that you are a member of IHG Rewards Club​. Thank you for your loyalty.​ ​As a recognition to your loyalty, ​a room upgrade was offered and I am glad to know that you stayed ​at​ our spacious and comfortable executive suites.​ It is quite rewarding... More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

Very good location, near Av. Paulista and subway which goes to center of the city and around the hotel there is everything. Amazing breakfast, fresh juices, everything you want they have :) Food at the hotel is also very good and good price. Spacious rooms, cleaned, very beautiful decoration simple . Amazing staff, helpful and always smiling. Excellent hotel but... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mrs. Carla Terc, Thank you for sharing your review with us. It is a joy to learn that enjoyed our breakfast buffet, full of delicious and fresh options ​for​ our guests. Our rooms are spacious and comfortable and our staff loves to offer the best hotel service​ ever.​ Your comments were forwarded to our staff members ​to keep them... More 

Punta Cana, Dominican Republic
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed for one night on Business. Front Desk was very helpful in accomodating our request. Renata did a super job! Rooms were spacious and bed very comfortable. Bathroom was spacious and no noises on the hallway. Bar was good also and the concierge service was excellent also. Overall, 5 star service!

Was this review helpful? Yes 1
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your review with us. It is great to learn that you enjoyed our comfortable rooms and our charming and modern lobby bar. Our staff members are very attentive and helpful, but we also have an excellent concierge service, focused on offering a personalized treatment to our guests. Your comments were forwarded to our team... More 

Prescott, Arizona
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel and location near Av. Paulista. Front desk staff is excellent, particularly Luiza. Have enjoyed staying here a couple of times. Lobby bar is nice and relaxed. Would definitely recommend. Enjoy the pace of Brazil while here. It is great.

Was this review helpful? Yes 1
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mr. Andy F, Thank you for sharing your comments with us. It is great to learn that you enjoyed our privileged location in one of the most vibrating neighborhoods of São Paulo. Our staff members love to offer a personalized service to our guests and I am proud to know that Luiza made the difference during your stay. We... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Hi there, I've been in some hotels in Brazil cause I've some business around this amazing country, this time I had a really bad time with some flight delays, taxi drivers but I could have an amazing experience at the very last time in this country. Me and my colleague had a meeting at this hotel and than we needed... More 

Was this review helpful? Yes 1
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your comments with us. I am delighted to learn that you found comfort and hospitality in our hotel after a hard day. Our staff members do not measure efforts to make our guests feel like home and I am very proud to know that our team made you feel comfortable and safe. We are... More 

Hachioji, Japan
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I was expecting a luxurious room but I had been disappointing. Normal bathroom, bedroom and living room. Air conditioner didn't work well I spent uncomfortable night. Furthermore swimming pool is totally miserable. I'm sorry to say but I would never come again.

Was this review helpful? Yes 1
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mr. HiroMaria, Thank you for sharing your comments with us. First of all I would like to apologize for the discomfort caused due to the air conditioning during your stay. This is certainly something we have been working on to improve our guests experience. We have been through a renovation to provide more comfort in a modern design to... More 

Tampa, Florida
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been in this hotel many times in my life. I have to say that it has the perfect balance for a business traveler in Sao Paulo. It is well located, easy access to downtown, Paulista avenue and the new financial district. This is not a family or vacation hotel. It is a very good business hotel where the... More 

Was this review helpful? Yes 2
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Guest, First of all I would like to thank you for taking your time to share your review with us. As a regular guest, we appreciate your comments as it highlights what we do best and opportunities to improve our services. Our location is privileged and offers easy access to the variety of restaurants, cultural places, corporate offices nearby... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

They have nice and talkative magician that entertain guests showing incredible tricks. He makes you to be part of trick so it's even funnier. Breakfast is second best thing in hotel. They offer wide range of food, many fruits, fresh juices and there is also Japanese corner. People at reception are very nice and helpful with tips where to go... More 

Was this review helpful? Yes 1
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mrs. Diana P, Thank you for sharing your comments with us. What a joy to learn that you appreciated our spacious and comfortable rooms and our staff hospitality. Our breakfast buffet offers a variety of flavours and I am proud to know that you tasted the dishes prepared by our Chef. We understand how it is to be away... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The rooms are beautiful and quiet, the front desk service is outstanding, and the location is perfect. The breakfast buffet also has a great selection. I would definitely stay here again. Thank you for the wonderful stay.

Was this review helpful? Yes 1
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mrs. Suzanne G, Thank you for sharing your comments with us. It is delightful to learn that you loved our comfortable rooms and facilities. I am glad do know that you appreciated our breakfast buffet and our strategic location in one of the most charming neighborhoods of the city. Our staff is very committed to assist our guests and... More 

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