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InterContinental Sao Paulo

4.5 of 5 Alameda Santos 1123, Sao Paulo, State of Sao Paulo 01419-001 , Brazil
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InterContinental Sao Paulo
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InterContinental Sao Paulo
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613 reviews from our community

Traveler rating
    412
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    28
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    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tokyo, Japan
Reviewer
3 reviews 3 reviews
5 of 5 stars NEW

I have been this hotel for two nights for business trip. All the things I could see in this hotel were really luxury and sophisticated. Furthermore, all the staffs working there were very kind and are trained flexible services that I hope. Especially, I really appreciated the hearful attitude given by Mr.Maesta. If I have a chance to come back... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your review with us. What a joy to learn that you appreciated our comfortable rooms and the special amenities offered to provide convenience with a luxury touch to our guests. I am very proud to know that you enjoyed our staff hospitality. We love to serve our guests and it is rewarding to know... More 

Williamsburg, Virginia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My Sao Paulo stay at the Intercontinental has been amazing.   The reception desk and other staff have gone out of their way to be friendly, professional and fully service minded. I'd like to especially call out the service of Lucas, who made a sinus infection three-hour hospital to pharmacy process actually a pleasant experience.   His abiliity to make... More 

Was this review helpful? Yes 5
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mr. Mike T, Thank you for sharing your kind words regarding your stay. It is delightful to learn that you had a memorable experience with us. We love to serve our guests and we do not measure efforts to make them feel like home. It is a great pleasure being helpful to our guest´s needs and I am proud... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My partner and I stayed at the hotel for 4 days. It was our first business trip to Brazil. The service was excellent starting with checking in. Maesta at the front desk was accommodating and very helpful getting us settled into excellent accommodations. Throughout our stay Manoel, the bellman, was helpful with directions and cabs. Breakfast was included and was... More 

Was this review helpful? Yes 1
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Peter0656, Thank you for your kind words regarding your stay. I am delighted to learn that you had such a memorable experience with us. Our staff is committed ​to offering the best service to our guest and it is rewarding to know that you enjoyed our hospitality. It will be a great pleasure​ to seeing you again at InterContinental... More 

Monterrey, Mexico
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a great experience there. It is a great hotel with a huge gym and an outdoor pool. The location a is excellent, next to Paulista. The best service in São Paulo, I am definitely going to say there on my next trip. Special thanks to Lucas, Ágata, Luiza.

Was this review helpful? Yes 3
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your comments. We are very proud to know that you enjoyed our service and facilities. It is a great pleasure to assist our guests. Your special thanks were forwarded to our staff members for further recognition. I am looking forward to welcome you back on your next visit to São Paulo. Best Regards, Francisco... More 

Ashford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great hotel with top quality service from excellent staff who go that extra mile to ensure that I get the most out of my stay in Sao Paulo. In a good location for business and leisure this is the only place to stay for me.

Review collected in partnership with this hotel

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mr. Graham Da Silva, Thank you for sharing your comments on Tripadvisor. It is a great joy to know that we are the number one hotel in the city for you. Serving our guests is our passion and it is rewarding to learn that you had a​ real​ InterContinental experience during your stay. Our location is in one of... More 

Beverley, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 23, 2015

Spent a few nights here on business. The staff were very friendly and helpful. Good location with restaurants close to the hotel and set in a nice area. Good room, nice size and very clean. 24 hr gym. Used the club floor offering breakfast, canapés and somewhere to work.

Was this review helpful? Yes 1
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your comments. I am glad to learn that you had a very positive experience with us. Our Club ​Lounge ​Floor offers exclusive benefits to our guests, such as ​a full ​breakfast, afternoon tea and happy hour​.​ ​B​esides private services that include workstation with internet access and international newspapers. The staff members are very committed... More 

Ahmedabad, India
Contributor
19 reviews 19 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 22, 2015

The hotel is centrally located with well appointed rooms. The staff is very friendly and rooms are large. One can walk around and also take the metro which is very close by. They are in a but up neighborhood but short walks will take you to open areas and some museums. They have a 24 hour gym too.

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Drmalaypatel, Thank you for taking your time to review our hotel. We are located in one of the most charming neighborhoods of São Paulo and I am glad to learn the you enjoyed the surrounding area during your stay. Our staff does not measure efforts to assist our guest in their needs and I am really proud to know... More 

Miami, Florida
Contributor
20 reviews 20 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 10, 2015

We just spent two nights in this hotel and we are so glad we have made the right choice ! We were a bit concerned before going but as soon as we walked in we knew we could have a great stay. Service is very polite and efficient and the interior decor is beautiful and new. The hotel has 20... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mr. Charles-Noble, Thank you for sharing your review on Tripadvisor. What a joy to learn that you had an amazing experience with us! Our rooms were renovated recently to offer comfort in a modern design to our guests, I am glad to know that you liked it. It is also very rewarding to know that you appreciated our staff... More 

HongKong/LA/London
Top Contributor
51 reviews 51 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 3, 2015

The concierge team led by Agata Appel is excellent. They are immediately responsive by email, phone and in person. They have good know how of the local scene - what's hot, what's closed on certain days, what are the alternatives. And on top of that, we were impressed when we had a translation misunderstanding with a local upscale restaurant, we... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Desiree SK, Thank you for sharing your comments with us. I am delighted to learn that you were amazed by our services. Agata is an excellent concierge and was recognized for the good service given to you during your stay. We love to offer the best service and I am proud to know that you had a memorable experience... More 

Sao Paulo, SP
Top Contributor
74 reviews 74 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 21, 2014

No particular charm, but functional. Room comfortable and quiet, although a little worn. Carpet needed either a good cleaning or replacing. Didn't try the restaurant as it was closed for a private function. Nice little bar in the lobby with good service. Friendly staff and very accommodating. Nothing particularly spectacular about this hotel which would cause me to rush to... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear DipCourier, Thank you for sharing your review with us. It is very important to know our guest's opinion as it highlights an opportunity to improve our services. Thank you for your comments. I am glad to learn that you had a good stay with us and that you enjoyed our charming lobby bar and our staff service, very focused... More 

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Additional Information about InterContinental Sao Paulo

Address: Alameda Santos 1123, Sao Paulo, State of Sao Paulo 01419-001 , Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — InterContinental Sao Paulo 4.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Intercontinental Sao Paulo Hotel Sao Paulo
Sao Paulo Intercontinental
InterContinental Sao Paulo Brazil
Hotel Style:
#3 Romantic Hotel in Sao Paulo
#3 Business Hotel in Sao Paulo
#5 Luxury Hotel in Sao Paulo
#5 Family Hotel in Sao Paulo

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