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InterContinental Sao Paulo

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Alameda Santos 1123, Sao Paulo, State of Sao Paulo 01419-001 , Brazil
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InterContinental Sao Paulo
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InterContinental Sao Paulo
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677 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Paulo
Contributor
11 reviews 11 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed today NEW

I am not an easy reviewer. If you read some of my reviews, you know that I expect only the best from a hotel that adverstises itself as "five star", and I am more than happy to criticise a hotel where its adverstising is much better than the actual experience. Today, I am writing about the Intercontinental property located in... More 

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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location, really convenient if you want to explore the local cafes, bars and restaurants, and only a short taxi ride from Ibirapuerta Park. The Junior suites are spacious and ask for one of the higher floors if they are available as they are quieter

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InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your comments with us. It is a pleasure to learn that you enjoyed our location, near to restaurants, bars, cafes, shopping malls and cultural places to go to in a short walking distance. The Junior Suite is spacious and has a living room separated from the bedroom area, perfect for some privacy. It will... More 

manchester
Top Contributor
151 reviews 151 reviews
29 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good experience here, Staff very good. Rooms are very spacious and the bed is very very comfortable - I had a great nights sleep. Breakfast selection is good with a good selection of fruit. Recommended!

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InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your words with us. It is a great joy to learn that you had a memorable experience with us. Our rooms are spacious and comfortable and I am glad to know that you had a good night of sleep on our soft bed. The breakfast buffet is full of variety and fresh options to... More 

Hamburg, Germany
1 review
5 of 5 stars Reviewed 1 week ago

The staff at the front desk were extremely helpful and pleasant, the bed very comfortable and the room very big. The breakfast buffet was delicious with lots of freshly cut fruit and special local juices. Also a good location! I can definitely recommend this hotel!

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InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mrs. CharmianHH, Thank you for sharing your experience with us. It is delightful to know that you were touched by our staff hospitality. I am glad to learn that you enjoyed our comfortable rooms with a big and enticing bed. Our breakfast buffet is full of options to please our guests and it is great know that you enjoyed... More 

1 review
5 of 5 stars Reviewed 1 week ago

This hotel is great. Beds are comfortable and customer service is 5 stars! Drinks and food are awesome as well. It has a great location with restaurants and shopping areas around the hotel. The workers here are very nice and friendly. They had people in their staff that speaks multiple languages which makes everything easier for customers! Thanks Intercontinental hotel...... More 

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InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mrs Jennifer C, First of all I would like to thank you for taking your time to share your review with us. I am proud to learn that you enjoyed our spacious and comfortable rooms, as well as our restaurant service and the delicious dishes prepared under our Executive Chef Juan Rojas' supervision. It is rewarding to know that... More 

Sao Paulo, SP
Top Contributor
71 reviews 71 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Very well located (just 1 block from Avenida Paulista), is a very comfortable hotel with friendly and helpful staff since your check in. The room is spacious and cozy at the same time. Breakfast with Western and Eastern buffet. Truly a 5 Star Hotel.

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InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mr. Rogeriolot, Thank you for sharing your comments with us. It is a pleasure to learn that you enjoyed our location, near to many cultural places and restaurants to go in a short walking distance. I am delighted to know that you had a great experience in our comfortable rooms and that you appreciated our delicious breakfast buffet. I... More 

Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed few times in this hotel, and have to say that the service they provide is really outstanding! Staff is very friendly and helpful. Another thing I must say- food is just unbelievably good, from room service to breakfast buffet! I would recommend this hotel to anyone!

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InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mr. Anton P, Thank you for sharing your review on TripAdvisor. What a joy to learn that you love our hotel and services! Our staff members love to provide the best hotel service to our guests and I am proud to learn that you enjoy our hospitality. It is also great to know that you appreciate our cuisine and... More 

Sao Paulo, SP
1 review
2 of 5 stars Reviewed 1 week ago

Despite staying here a number of times checked in and didnt get to my room until late - to find it on the smoking floor and it stank like an ash tray....too late to change it! They did move me the next day but failed to move my bag....

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InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your comments with us. I am sorry to learn that your experience was not successful. During periods of high occupancy we may not have all room types available by the time of our guests arrival and I apologize for it. On the other hand I am glad to know that we moved you to... More 

London
Contributor
13 reviews 13 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

After trip to Rio stayed at this hotel for 2 nights while at music festival, On check in very tired right away brought cup of coffee bottle of water and sweets, i had the most basic room on the 16th floor, Very big and nice bathroom for the price it was very impressive, had room service again great service and... More 

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InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your comments on TripAdvisor. I am delighted to learn that you appreciated our spacious and comfortable rooms. Our staff members do not measure efforts to please and assist our guests. I am proud to learn that you had a great service from them. We are located in one of the most charming and vibrating... More 

Toronto
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Upon arrival the bellman was very helpful. The desk clerk was also very nice and helpful. Generally the team really tried to make your stay comfortable. The internet is very slow at the hotel! I called a few times to complain and was offered to use the computer in business centre. A 4.5 star should have this nailed. I removed... More 

Was this review helpful? Yes 1
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Guest, First of all I would like to thank you for sharing your experience with us. I would like to take this opportunity to apologize for all the inconveniences during your stay. I am sorry to learn your frustration with our internet access and I would like to inform that we have been working on it to improve our... More 

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Staying in Jardins

Neighborhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighborhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighborhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.

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