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InterContinental Sao Paulo

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Alameda Santos 1123, Sao Paulo, State of Sao Paulo 01419-001 , Brazil
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InterContinental Sao Paulo
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InterContinental Sao Paulo
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748 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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london
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

What a fabulous hotel in the centre of Sao Paulo! Close to all amenities for shopping, sights and for me to get around for business. Great welcome at check-in at 8.00am by trainee Jackie (I only knew because of her badge). It was like she had worked there for years - she was very knowledgeable, extremely friendly (in a very... More 

Was this review helpful? Yes
Washington DC, District of Columbia
Level Contributor
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Very nice 4-star property with friendly and attentive staff, a nice little roof top pool (for a hotel in the middle of the city), decent gym, good internet service and nice common areas. The breakfast buffet was large, varied and high quality. The location is great for walking and is not far from large collections of restaurants and shops. Would... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear DCmonst, Thank you for sharing your comments regarding your recent stay. It is a joy to learn that you appreciated our comfortable rooms and facilities. We are located in a very privileged neighborhood with easy access to the many entertainment, cultural and gastronomic options at the surrounding area. I am glad to know that you enjoyed our breakfast buffet... More 

Carlisle, Massachusetts
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here on a business trip, and I found this hotel very convenient for this: nice environment; kind and helpful staff; the room is nice, spacious and clean; decent internet connection; good breakfast. I had no time to use the gym, but from what I saw it looks nice. The location is also nice (a few minutes walk from... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your review on TripAdvisor. It is great to learn that you appreciated our facilities, comfortable rooms and privileged location. Our gym is available 24h to our guests' convenience, internet access is free of charge for our guests and our breakfast buffet has a great selection with delicious options to our guests start their day.... More 

Prague, Czech Republic
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is in great location, basically walking distance to main attraction excluding parks, beautiful shopping streets remind me of "beverly hills", very good coffee shops. The hotel is clean, staff friendly, breakfast include very good selection of pastry etc. plus Japan set up!

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your comments. It is a joy to learn that you appreciated our location in one of the most charming neighborhoods of São Paulo. I am glad to know that you had a great experience with us. Our breakfast buffet offers a great selection to our guests start their day, I am proud to know... More 

Emirate of Dubai, United Arab Emirates
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

that is my second time to stay at the same hotel ,it is really not bad ,i think it is over valued ,,,that is all ,but rooms are clean and big ,i have been upgraded to suite which is really nice but no view at all ,,that is the problem ,,, club lounge is ok ,but there are 0 services... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mr. Hesham, Thank you for sharing your comments with us. It is great to learn that you enjoy our spacious and comfortable rooms. The Suite Executive category is our best room, with plenty of space and charm. Our guests opinion is valuable to us and I would like to take the opportunity to apologize for the lack of service... More 

Dallas, Texas
Level Contributor
2 reviews
3 of 5 stars Reviewed 1 week ago

Firstly, I must remark about the staff as others have commented: very friendly, very helpful, charming actually! But...this is NOT a hotel I can recommend to frequent business travelers who may typically stay at Westins, Hyatts, W's, Ritz. A quick list of issues, which I shared upon checkout included: 1) horrible pool. It's more like a bird pond as it's... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Guest, First of all I would like to thank you for sharing your comments with us. It is a pleasure to learn that you appreciated our staff hospitality. We work focused on providing a great service to our guests and it is great to read your compliments. On the other hand, I am sorry for not meeting up your... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel from June 4-11 and my stay could not have been better. The hotel is in a great location to shopping, food, and entertainment. Just blocks from a main downtown street, it was easy to get around. The hotel is well maintained and kept very clean, but the best part of this hotel has to be... More 

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InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mrs. Heather D, Thank you for sharing your review with us. It is great to learn that you enjoyed our location, near​by​ many entertainment places and restaurants to go to in a short distance. I am very proud to know that you appreciated our facilities, but above all, our staff service. We love to provide memorable experiences to our... More 

Dallas, TX
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From arrival to departure - everything about this stay has far exceeded my expectations. Well maintained & upscale - the Intercontinental Sao Paulo is a fantastic option for anyone who desires to be close to Av. Paulista for work or to be in this area of the city. Two individuals made our stay quite special. The first was Maesta during... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mr. Robert, Thank you for sharing your experiences with us. I am so glad to learn that we ​went beyond your expectations​.​ ​ We are well located in one of the most charming and vibrating neighborhoods of the city and also close to many corporate offices in the surrounding area. Our staff members are constantly pursuing excellence to provide... More 

Sydney, Australia
Level Contributor
184 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at Intercontinental hotel Sao Paulo during recent visit to Brazil. Hotel is located in a very nice suburb in Sao Paulo. Hotel is not huge, feel more like a residential building. Staff are in general very friendly and helpful. Check in and check out was very quick, room is pretty modern, bed is very comfortable, free wifi provided... More 

Was this review helpful? Yes
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mr. Melbcollege, Thank you for taking your time to review your recent stay on TripAdvisor. It is great to know that you appreciated our comfortable rooms and facilities. Our breakfast buffet has many delicious and regional options to our guests and I am glad to learn that you also enjoyed our ​J​apanese station. The car service is a partnership... More 

San Francisco, California
Level Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in the hotel 3 nights on June 6-9. Everything was wonderful during our stay. The hotel staffs were all very friendly. I was originally going to give this hotel a 5 stars review. However several days later after I got home, I was surprised to see a new charge on my credit card on June 12 from the... More 

Was this review helpful? Yes 3
InterContinentalSP, General Manager at InterContinental Sao Paulo, responded to this review

Dear Mr. Jon, First of all, I would like to thank you for sharing your comments. I am disappointed to know that your stay was not a complete success. We are constantly pursuing excellence to provide a great quality in our services. I would like to take this opportunity to apologize on behalf of my team for the possible inconveniences... More 

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Neighborhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighborhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighborhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
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