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All 309 Sao Paulo hotels

Mercure Sao Paulo Jardins Hotel

1.0 of 5 Hotel   |   Alameda Itu, 1151 | Jardins, Sao Paulo, State of Sao Paulo 01421001, Brazil
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Ranked #27 of 309 Hotels in Sao Paulo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Marcelofilho Manaus, AM
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862 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manaus, AM
1 review
5 of 5 stars Reviewed 4 weeks ago

Very good cost-benefit during weekend stay. Very efficient and polite staff. Good food. I had a very pleasent stay. However, AC/DC outlets were completely forgotten in the bedroom project. I could not plug my laptop over the workstation because there was no outlet available.

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Carmen R, Gerente geral at Mercure Sao Paulo Jardins Hotel, responded to this review

Dear Guest, We appreciate your comments regarding your stay at the Mercure Jardins. It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago

The Hotel is extremely well located 5 minutes walking from the famous Avenida Paulista and the famous book and CD shop "Livraria Cultura. The staff is extremely friendly and helpful. The room is spacious with modern furnitures. Breakfast is great and the swimming pool in the health center is very nice.

Review collected in partnership with Accorhotels.com

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Carmen R, Gerente geral at Mercure Sao Paulo Jardins Hotel, responded to this review

Dear Guest, We appreciate your comments regarding your stay at the Mercure Jardins. It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carmen Priegue General Manager More 

Pelotas, Brazil
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

Mercure São Paulo Jardins is a nice hotel, with really friendly and helpful staff. The room itself is very comfortable, good Mercure standard. However, the bathroom is what made my stay less than perfect. Not only is the toilet area too small and cramped but the showerhead was farly old (with a very uneven water flow) and not enough hot... More 

Review collected in partnership with Accorhotels.com

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Carmen R, Gerente geral at Mercure Sao Paulo Jardins Hotel, responded to this review

Dear Ed, Thank you for your evaluation regarding your stay at the Mercure Jardins. Your comments were registered. I am sure that this feedback will serve as an encouragement for us to improve the quality of our services. We hope to receive you again in the future. Sincerely, Carmen Priegue General Manage More 

Brooklyn, New York
Top Contributor
70 reviews 70 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 3, 2015

Had a very nice stay here for a few days around the New Year. The rooms are spotless and fairly spacious. The location is extremely convenient. The staff are very helpful. Very good wifi. The breakfast was a bit pricey (we had it on New Year's Day when nothing was open). You can easily pick up something quick in the... More 

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Carmen R, Gerente geral at Mercure Sao Paulo Jardins Hotel, responded to this review

Dear guest, We appreciate your comments regarding your stay at the Mercure São Paulo Jardins. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we... More 

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 3, 2014

The hotel in itself is very good, clean, nice rooms and has a very good location. But you may have very bad surprises like laundry service: you give a suit and they almost destroy it laundring it. And You're quite badly attended regarding the problem (promises of indemnization with no follow-up). So I have an weird consideration of this place,... More 

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Carmen R, Gerente geral at Mercure Sao Paulo Jardins Hotel, responded to this review

Dear guest, Thank you for taking the time to comment about your staying at our hotel. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. Regarding to what happened with our laundry service, the housekeeper sent you an email explaining everything and we are waiting for your answer to... More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 26, 2014

Hotel is perfectly situated in the heart of Jardins Paulista. Close to Paulista and Oscar Freire and all the restaurants and shops in between. Hotel is simple, clean and confortable. Good price/quality ratio for the area. Would definitely stay here again.

Was this review helpful? Yes
Carmen R, Gerente geral at Mercure Sao Paulo Jardins Hotel, responded to this review

Dear guest, Thank you for sharing your comments regarding your stay at Mercure Jardins. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Carmen Priegue General Manager More 

Cranleigh, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 22, 2014

Toilet blocked on arrival and overflowed. Technician couldn't be bothered to clean up after himself. Staff generally disinterested. Front desk more interested in talking amongst themselves than serving customers. When I asked for the internet password was told he didn't know and hung up.

Review collected in partnership with Accorhotels.com

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Bristol
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 14, 2014

I've stayed here twice now, on business. The location is handy for work in the Paulista area. This hotel is pretty decent by the standards of hotels in Brazil (i.e. its OK but not spectacular). The rooms are a decent size with a comfortable bed and pretty good wifi. However, the bathrooms need updating and the breakfast is pretty so... More 

Was this review helpful? Yes
Carmen R, Gerente geral at Mercure Sao Paulo Jardins Hotel, responded to this review

Dear guest, Thank you for your comments regarding your stay at the our hotel. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Let me inform you that in 2015 we will reform all our rooms for the best confort of our guests. Thank you again... More 

Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 7, 2014

The location is perfect for everyone that wants to have a nice walk in Jardins and in Paulista avenue. The service was very good too. It is a little expensive, but out of peak seasons they have some promotions, which turns out to be a very good value sometimes.

Was this review helpful? Yes
Carmen R, Gerente geral at Mercure Sao Paulo Jardins Hotel, responded to this review

Dear Ana, Thank you for your comments regarding your stay at the our hotel. It is always a pleasure to receive positive feedback. It will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Maria... More 

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Additional Information about Mercure Sao Paulo Jardins Hotel

Address: Alameda Itu, 1151 | Jardins, Sao Paulo, State of Sao Paulo 01421001, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:1 star — Mercure Sao Paulo Jardins Hotel 1*
Number of rooms: 126
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Also Known As:
Mercure Sao Paulo Jardins Hotel Sao Paulo
Mercure Sao Paulo Jardins Hotel Brazil
Hotel Style:
#14 Family Hotel in Sao Paulo
#22 Romantic Hotel in Sao Paulo
#38 Business Hotel in Sao Paulo

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