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Mercure Sao Paulo Jardins Hotel

#38 of 307 Hotels in Sao Paulo
Certificate of Excellence
Alameda Itu, 1151 | Jardins, Sao Paulo, State of Sao Paulo 01421001, Brazil
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1 room 1 guest
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1,003 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stay here during my business trip in Sao Paulo, the location is great, is only like 3 blocks walking distance to the main Av. Paulista, the bad part is, you have to walk up to a very high hill, it can be a good workout. hahaha.... Hotel is well located in a good area, you have a Brazilian steakhouse... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is second to none. It's a short walk to all the best shopping and restaurants.The service from the staff is first class and very helpful. The breakfast buffet is very good and it was nice to find bacon and eggs. The room was clean and well presented.

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Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review
Google Translation

Agradecemos os seus comentários no seguimento da sua estada no Mercure Sao Paulo Jardins Hotel. Foi com prazer que recebemos... More 

Fortaleza, Brazil
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

From check in to check out we had a wonderful time at this hotel. It is located in a very good part of town, with lots of good shops , restaurants and theatres at walking distance. The acomidation is very confortable, charming and quiet which we very much apreciated. The staff is cheefurl and very well trainned. Overall we can... More 

Review collected in partnership with Accorhotels.com

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Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Fort Lauderdale, Florida
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 20, 2015

Pleasantly surprised with this hotel, very clean and great location. Indoor pool and little gym were perfect had them to ourselves. Not a fancy luxurious hotel by any means but meets all the standards of an American standard clean modern hotel. Only con skip the breakfast , overpriced and soupy scrambled eggs everyday!!

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Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Chilliwack, Canada
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 13, 2015

Was in Sao Paulo for the Rotary International Convention and was thrilled with our hotel choice. Excellently located to amenities and attractions. It was a very clean hotel, in a very safe area and the staff was exceptionally friendly. As a non Portuguese speaker language and communication was not a problem. The room was a nice size, very clean and... More 

Was this review helpful? Yes 1
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Bogota, Colombia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 6, 2015

The location is great, walking distance from malls, restaurants and shopping. It has an amazing view from the top floors. The indoor swimming pool is perfect for the warmer days. The rooms are very comfortable with everything necessary at a very good price.

Was this review helpful? Yes
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Melbourne, Australia
Level Contributor
84 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed June 4, 2015 via mobile

We checked out after one very cold night. The air con would not go above 16 felt like 10. No sleep. Will not be back. Awful area around this hotel. 3 blocks uphill to the nearest subway. Subway works well. Very crowded trains. Roads very busy - not close to the hotel. Don't eat at the hotel - my steak... More 

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Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Jardins Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

montreal
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 27, 2015

I travel frequently to SP mainly for business and usually stay at this location. Well priced and VERY well situated. Very close to restaurants, shops, transport and other services. Definitely a good choice.

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Klagenfurt, Austria
Level Contributor
80 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed May 18, 2015

Hotels in Sao Paulo are crazily expensive. So if you are a business traveler with a ~ USD 200 per night limit then this is your hotel! This is my first stay here and I can already recommend it big times. I’m writing this review although I will still stay here another couple of days – very unusual for me!... More 

Was this review helpful? Yes
Carmen R, Gerente at Mercure Sao Paulo Jardins Hotel, responded to this review
Google Translation

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo... More 

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Staying in Jardins

Neighborhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighborhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighborhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
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