We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Sao Paulo Jardins

3.0 of 5 Alameda Itu 1151 | Rua Augusta - Cerquiera Cesar, Sao Paulo, State of Sao Paulo 01421001, Brazil
Hotel website
Hotel deals
Special Offer
40% OFF + BREAKFAST
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Mercure Sao Paulo Jardins
Professional photos View all
Browse nearby
Mercure Sao Paulo Jardins
Mercure Sao Paulo Jardins
Mercure Sao Paulo Jardins
Write a Review

794 reviews from our community

Traveler rating
    232
    431
    100
    19
    12
See reviews for
107
191
103
304
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (794)
  • Mar-May only
    (170)
  • Jun-Aug only
    (218)
  • Sep-Nov only
    (220)
  • Dec-Feb only
    (186)
All months
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel is perfectly situated in the heart of Jardins Paulista. Close to Paulista and Oscar Freire and all the restaurants and shops in between. Hotel is simple, clean and confortable. Good price/quality ratio for the area. Would definitely stay here again.

Was this review helpful? Yes
Cranleigh, United Kingdom
1 review
2 of 5 stars Reviewed 6 days ago NEW

Toilet blocked on arrival and overflowed. Technician couldn't be bothered to clean up after himself. Staff generally disinterested. Front desk more interested in talking amongst themselves than serving customers. When I asked for the internet password was told he didn't know and hung up.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Bristol
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed here twice now, on business. The location is handy for work in the Paulista area. This hotel is pretty decent by the standards of hotels in Brazil (i.e. its OK but not spectacular). The rooms are a decent size with a comfortable bed and pretty good wifi. However, the bathrooms need updating and the breakfast is pretty so... More

Was this review helpful? Yes
Carmen R, Gerente geral at Mercure Sao Paulo Jardins, responded to this review

Dear guest, Thank you for your comments regarding your stay at the our hotel. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Let me inform you that in 2015 we will reform all our rooms for the best confort of our guests. Thank you again... More

Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is perfect for everyone that wants to have a nice walk in Jardins and in Paulista avenue. The service was very good too. It is a little expensive, but out of peak seasons they have some promotions, which turns out to be a very good value sometimes.

Was this review helpful? Yes
Carmen R, Gerente geral at Mercure Sao Paulo Jardins, responded to this review

Dear Ana, Thank you for your comments regarding your stay at the our hotel. It is always a pleasure to receive positive feedback. It will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Maria... More

Saltillo, Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel. Efficient in space. About good size rooms. Not much lobby or social areas but simply and practically enough for you will need for a business trip. The food is not great. I got penny size piece of plastic on my food. And the taste is not good it is simply food not to enjoy. Location is excellent,... More

Was this review helpful? Yes
Carmen R, Gerente geral at Mercure Sao Paulo Jardins, responded to this review

Dear Guest, Thank you for sharing your experience, your feedback is always very helpful for us to improve our services. I'm sorry that your experience with food service did not match your expectations, but taking care to improve that. We hope to receive you again in the future. Best regards, Maria Del Carmen Priegue Y Rey General Manager More

London, United Kingdom
Top Contributor
78 reviews 78 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for 5 days in September 2014. It was an average to good experience. First observation is that you can be waiting a very long time at reception to check in. I arrived to a very quiet foyer at around 7,30pm on a Wednesday night with one couple in front of me and had to wait 20mins. Too... More

Was this review helpful? Yes
New York City, New York
2 reviews
3 of 5 stars Reviewed 4 weeks ago

It is a little expensive for the experience, but I would consider staying here again. The location is great for business and leisure. The bathroom fixtures need an upgrade. They were dripping water unless squeezed really hard. The service and the lobby were very good, no complaints there. There was always someone who spoke English at the reception desk whenever... More

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes
City of Angels, CA
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in Sao Paulo only for one day to visit with an acquaintance on our way to Rio de Janeiro. Mercure Jardins is a nice, clean, safe hotel in a quite nice part of town - Jardins. Front desk people did speak quite good English. We arrived early, so we could not check in until we came back from... More

Was this review helpful? Yes
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As estadias nos hotéis Mercure tem sido sempre muito boas. O Mercure Jardins dá continuidade a essa experiência, com serviço de muitíssima qualidade e com preço muito atrativo considerando a localização privilegiada que possui. Mercure Jardins Hotel keeps providing us very nice service that we are used to experience in other Mercure hotel. Really well located, near very nice restaurant,... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercure Sao Paulo Jardins? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Sao Paulo Jardins

Address: Alameda Itu 1151 | Rua Augusta - Cerquiera Cesar, Sao Paulo, State of Sao Paulo 01421001, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Sao Paulo Jardins 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Expedia, ACCOR, Priceline, Cheap Tickets, Orbitz, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Mercure Sao Paulo Jardins reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Sao Paulo Jardins Hotel Sao Paulo
Mercure Sao Paulo Jardins Brazil

71 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (52)
Viewed
Room/suite (27)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
View from room (2)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (6)
Viewed
Dining (2)
Viewed
Room/suite (4)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay