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Clarion Hotel Faria Lima

#14 of 310 Hotels in Sao Paulo
Certificate of Excellence
Hotel website
Rua Jeronimo da Veiga, 248, Sao Paulo, State of Sao Paulo 04536-001, Brazil (Formerly Clarion Hotel Jardim Europa)
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15% off room rate
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Clarion Hotel Faria Lima
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244 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • All months
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    (71)
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1 review
2 of 5 stars Reviewed 1 week ago

The room is small, there is no space to move abd the refrigerator makes a terrible noice. Laundry service was super late and even when asking for it, they did not respond. Not suitable for business trips

Review collected in partnership with this hotel

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Mount Pleasant, South Carolina
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the Clarion Hotel Faria Lima for 4 nights during the International Rotary Convention. It was a little bit of a shuttle bus trip to get to the Anhembi Convention Center, but that was okay. It was well located in the Itiam Bibi area. There were good restaurants near the hotel, and the neighborhood felt pretty safe. The... More 

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Calgary
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very SAFE neighbourhood. Octavia coffee house is fantastic on Faria Lima street close by. The hotel service is fantastic. The rooms and bathrooms are very small but clean. 1206 had a private residence above it that created a loud sound when they ran their shower. Beyond this there was little to complain about. Highly recommended hotel. Wifi... More 

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Greenville, South Carolina, USA
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I can't figure out how other reviewers were "impressed" with this property. You need to know that this property is a linguistic adventure. We selected this property for a 5-day stay (and recommended it to another couple) on the basis of great TripAdvisor reviews. There is no one on the property who speaks any English at all -- desk staff,... More 

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ggeralclfl, Gerente geral at Clarion Hotel Faria Lima, responded to this review

Dear Guest, First of all I would like to thank you for saving your precious time to write about your experience with us. I really apologize for all the mistakes during your stay. Our Front Desk Staff are able to attende and serve all our guests in portuguese or english, but certainly we need to improve and make sure that... More 

wellington, new zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

Not a first class hotel by any means, but well located in a more pleasant part of town. Staff are professional and attentive, the restaurant is good, and the accommodations are comfortable. Fair value for money. Plenty of good eateries in the region, which is mainly residential apartments.

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ggeralclfl, Gerente geral at Clarion Hotel Faria Lima, responded to this review

Dear Guest, Thank you for sharing with us your experience in our Hotel. I am very happy to know that our prime location, structure, comfort and Team made your pleasant stay. On behalf of Clarion Faria Lima Team thank once again. We await your next visit. Kind Regards, Raphaella Zanatta General Manager Clarion Faria Lima More 

Las Vegas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 20, 2015

Clarion is not typically a hotel brand that is known to be impressive, but this particular property is an exception. This hotel is located in a very decent and quiet area of Sao Paulo. The reception area is immaculate with very attentive staff. We were immediately greeted and offered a cold or hot beverage as well as a towel service.... More 

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ggeralclfl, Gerente geral at Clarion Hotel Faria Lima, responded to this review

Dear Guest, Thank you very much for share your experince with us and with many other travelers. I am glad to know that you really liked our special location, structure, service, comfort and rooms. We would like to be your choice for your next visit in São Paulo! Kind Regards, Raphaella Zanatta General Manager Clarion Faria Lima More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 21, 2015

I stayed there for one night. I paid about R$250. The rooms are nice, clean, with a feeling of luxury, a bit small though…. The shower is small but practical. There are enough towels. The staff is very friendly and helpful. The best thing is the location. In the center with many great restaurants around. A beautiful shopping mall within... More 

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ggeralclfl, Gerente geral at Clarion Hotel Faria Lima, responded to this review

Dear Guest, Thank you for sharing your experience in our Hotel. We appreciate the comments and compliments and also the suggestion of improvement in our fitness center. The renovation of the fitness center is the Hotel improvement program. On behalf of the Clarion Team thank you once again and look forward to your next visit . Sincerely, Raphaella Zanatta General... More 

Sao Sebastiao, SP
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed April 21, 2015

Very good hotel, well located especially if you want to make a gastronomic tour in the Itaim Bibi area: Lots of good pubs, bars, restaurants, cafeterias, and shoppings. The breakfast is spectacular! The worst: the irregularity of the services in the hotel... the staff needs more/better training. Wifi for free... parking R22,50/day. No subway around.

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ggeralclfl, Gerente geral at Clarion Hotel Faria Lima, responded to this review

Dear Guest, Thank you to share with us your experience during your recent stay. I apologize for our staff and service. We are dedicated in training to provide even better service. We are glad to know that the breakfast was spectacular. Thank you again for beeing your choice. We are waiting for your next visit. Sincerely, Raphaella Zanatta Gerente Geral... More 

Lisbon, Portugal
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 28, 2015

Good value for money associated with a great location. Great wi-fi which is something only a few hotels have. People at the reception are very professional and polite. The only remark I would make is regarding the noise made when closing the door: room for improvement.

Was this review helpful? Yes 2
ggeralclfl, Gerente geral at Clarion Hotel Faria Lima, responded to this review

Dear Mr. Luiz , Thank you for sharing with us your experience. I am very happy to know that our prime location , internet wifi and staff made ​​your stay with us enjoyable. Thank you for the suggestion of improvement on the acoustic in our hallways , I apologize for the inconvenience noise. On behalf of the Clarion Team thank... More 

Modi'in-Maccabim-Re'ut, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

The hotel is very pleasant, the staff friendly and helpful and every wish we expressed or problem we had was solved immediately and then everyone asked if we were ok now and if we need anything else! Problems happen, but the way of solving them makes a difference! The hotel, Rafaella, the manager, and the rest of the team were... More 

Was this review helpful? Yes 1
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