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Maksoud Plaza

#30 of 307 Hotels in Sao Paulo
Certificate of Excellence
Hotel website
Alameda Campinas, 150, Sao Paulo, State of Sao Paulo 01404-900, Brazil
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Maksoud Plaza
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816 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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There are newer reviews for Maksoud Plaza
See the most recent reviews
Greenwich, ct
Level Contributor
210 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed March 21, 2014

I was bumped by another hotel, and Maksoud was the only alternative. The whole hotel is coming straight from another era. My room appeared to be out of a 60/70 movie. Yet the furniture was in perfect condition, the room clean and the TV was a flat screen. WiFi internet was included in the price (decent speed). Front desk service... More 

Was this review helpful? Yes 1
maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Guest, We acknowledge your kind comments on Maksoud Plaza, especially the compliments on the quality of our services. Maksoud Plaza is a traditional hotel in São Paulo, an icon of the national hospitality and a reference of quality when it comes to service performance. We are constantly renovating it, without losing sight of the classical style, which is our... More 

Zurich, Switzerland
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed March 13, 2014

The hotel is located quite central, one block away from Av. Paulista. The building itself has seen better times, too many colors, retro looking. The rooms were big and quite comfortable. Clean but not super clean. Everything inside the room it's 70's style. The aircon did not work correctly and it was quite humid and warm in the room. The... More 

Was this review helpful? Yes 1
maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Mr Adrian, We acknowledge your comments on Maksoud Plaza, especially the praise to the location, comfortable rooms, and breakfast. Maksoud Plaza was inaugurated in December 1979 and its building remains as an architectural icon in São Paulo, due to its stateliness and beauty. Its colorful facade is a differential among the city’s greyish landscape. During these 35 years of... More 

Hervey Bay, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 22, 2014

We are Australian and did an on line booking. Choose the Maksoud due to it's location and their ability to correspond with us in English via email. First - online they offer a free shuttle from the international airport GRU. You are supposed to meet the staff at the diners club lounge who will make the arrangement. After nearly 2... More 

Was this review helpful? Yes 3
maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Ms Selmick, Thank you for your comments about Maksoud Plaza, especially the praise to the location, rooms and cleanliness, to our staff and to the security provided to your son. Our apologies for the lack of the transfer free by Diners Club vans, but the company discontinued this service without previous notice to the hotel; we, too, were caught... More 

Southampton, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 11, 2013 via mobile

This is a large hotel with lots of spacious rooms and reasonable facilities. However the Maksoud is very tired and in need of an upgrade. The best points of my stay we're definitely the high quality HD TV, and the good standard of food. The worst points were definitely the poor standard of service. My room service breakfast was delivered... More 

Was this review helpful? Yes 3
maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Dale H., Thank you for your praising comments about Maksoud Plaza, especially regarding the quality of the TVs and food. Maksoud Plaza is constantly being updated to be in keeping with modernity, be it the functionality, its facilities and services, or decor and technology. Our apologies for the failures in the Room Service; we will reinforce the guidelines to... More 

Zurich, Switzerland
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed December 1, 2013

I stayed in Maksoud Plaza for a week in November 2013 in Executive Double Room on the 11th floor. It was my third time in Sao Paulo, but first at Maksoud. I was positively impressed with the design of the building and elevators that overlook the inner yard of the hotel. I had a few more surprises, but they were... More 

Was this review helpful? Yes 2
maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Mr Alex, Thank you for your comments about Maksoud Plaza, especially for praising the building’s design and the beauty of the panoramic elevators. We lament you disappointment with some of the hotel’s items, but your criticism is certainly helpful, as it will be taken into account to remedy some small, localized failures and to improve our services even more.... More 

Gaithersburg, Maryland
Level Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed October 15, 2013

This property is a bit outdated, but still functions well. While it doesn't have the lackluster and pizzazz of more recent properties, it serves it's purpose well. The rooms are comfortable and nicely apportioned, restaurant options are varied, and the location in the Paulista district is ideal. The only downside is that the internet connectivity is sparse and unreliable.

Was this review helpful? Yes
maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Sir, Thank you for your kind comments. The Maksoud Plaza has been operating for 33 years as a reference in the national hospitality, an example of excellence services. During these three decades of existence, it has been continuously renewing its furniture and decor, without losing its original classical features. We are doing our best efforts to improve the Internet... More 

Johannesburg, South Africa
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 4, 2013

The welcome at the Maksoud although very professional,was at the same time, friendly and cordial....a good first impression of São Paulo. This is definitely not the run of the mill type of business hotel but rather family owned and interesting relics, books etc by this family are displayed making the stay at this particular hotel that much more interesting. A... More 

Was this review helpful? Yes 1
maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Sir, Thank you for your praising comments on Maksoud Plaza. We are glad with your opinion about us. Maksoud Plaza is a family-owned, independent hotel. Our goal is to offer efficient service of excellent quality, allied to a personalized and warm treatment. We want the guest to feel at home! We hope you stay with us by the occasion... More 

San Francisco, CA
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed September 30, 2013

When we first checked in we bonded with the gentlemen on the night desk. They were charming and friendly and we had a great time joking with them and getting a dinner suggestion. That, unfortunately, was the last good interaction we had. The concierge kept trying to get us to go to the restaurants in the building. Even to the... More 

Was this review helpful? Yes 1
maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Mr Dan, I am very sorry for the failures occurred in our services. I had a meeting with the personnel involved to discuss the episode, so that such problems do not happen again. My apologies for the unsatisfactory service and for the resulting inconvenience. Concerning the reservation of the restaurant outside the hotel, I believe there has been some... More 

Preston, United Kingdom
1 review
5 of 5 stars Reviewed September 14, 2013

I would just like to thank the staff for making my stay recently very enjoyable. Although not everyone speaks English I found that the staff will go out of their way to make sure that they help as much as possible. The location of the hotel is in the perfect location being one block away from Av Paulista and although... More 

Was this review helpful? Yes
maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Mr Michael, Thank you for your eulogistic comments on Maksoud Plaza. We are very happy with your opinion about us. We would like to explain that the rooms’ decor matches the hotel’s traditional style, which has been renewing over the years without losing its original classical characteristics. Our furniture is made with hardwood, of timeless beauty and a robustness... More 

Tel Aviv, Israel
Level Contributor
86 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed September 4, 2013

I've been coming back to this hotel a few times during the last 20 years so in a way it feels a bit like home to me. The hotel haven't changed much during those years. The decoration, furnitures, carpets, are all the same from the eightees and you can feel the passing years, although the maintenance is on a high... More 

Was this review helpful? Yes
maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Mr Giovanni, Thank you for your comments; we are glad that you feel at home at Maksoud Plaza. The hotel has been operating for 33 years as a reference in the national hospitality, an example of excellence services. During these three decades of existence, it has been continuously renewing its furniture and decor, without losing its original classical features.... More 

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Staying in Bela Vista

Neighborhood Profile
Bela Vista
Known for its Italian cantinas, Bela Vista is the place to go for great pasta. Also called “Bixiga”, the area is an important cultural part of the city, with the bohemian and the religious costumes of its inhabitants on full display. In August, the large Nossa Senhora Achiropita party fills the streets with a variety of Italian food and music. You can experience the liveliness of the neighborhood walking through the antiquities fair at Dom Orione Square or visiting the “Brazilian Caminito”, a version of the Argentinian street complete with colorful buildings. Bela Vista is also home to the traditional samba school “Vai-Vai”. Buy a ticket to a rehearsal and get a taste of what Carnival is like.
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