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Maksoud Plaza

#26 of 308 Hotels in Sao Paulo
Certificate of Excellence
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Alameda Campinas, 150, Sao Paulo, State of Sao Paulo 01404-900, Brazil
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Maksoud Plaza
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Maksoud Plaza
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497 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a very famous hotel and used to be one of the most luxury hotels in Sao Paulo City. It has a nice architecture, a very good fitness room and swimming pool. Prices inside the hotel are not fair for items like bottle of water, chocolates, toasties etc. It is very well located and within a matter of minutes... More 

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Woodbury, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Last weeks' stay, the room floor was bucking up - not leveled at all. This week's room had two issues: One of the beds was so clearly dipping in the middle that it would be hard to find such a poor bed like this in a hostel. Second, the shower head was showering water everywhere, out of the tub, in... More 

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maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Mr Victor Santos, Thank your for your comments, which are very helpful for the correction of a possible failure. Your remarks will be carefully examined; the room in which you stayed is going to be blocked for prompt repair and a careful preventive maintenance action. We suggest that in a future occasion, whenever necessary, you let us know immediately... More 

Tokyo, Japan
Top Contributor
223 reviews 223 reviews
200 hotel reviews
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was once the best in the city over 35 years ago. It is showing its age but mostly in its decor. I think it is now even campy. My favorite point of the hotel is the central atrium which seems to have gone out of favor in hotel design. Excellent English was spoken at reception. Wifi is free... More 

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maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Dr. Zoglets, We are indeed very happy with your praising comments on Maksoud Plaza. We will keep up our work with the highest quality level, to continue deserving your preference. We are looking forward to having the honour of your presence when you next travel to São Paulo. It will be a pleasure to receive you. Yours sincerely, Henry... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had planned my Brazil trip with my family mainly because of the carnival as my brother really wanted to see it and I and my other brother accompanied him. When we reached the hotel it was really beautiful and huge. We loved the rooms which was spacious.the breakfast was also good.the location of the hotel is just excellent and... More 

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maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Dr. Preeti, We are indeed very happy with your praising comments on Maksoud Plaza. Our staff, especially the receptionist Fernando, feels deeply honoured with your opinion, and even more motivated. Our philosophy is to render personalized attention to the guest, so that he or she feels comfortable and well hosted, although being far from home. We will keep up... More 

Dublin, Ireland
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best hotel I've been. Their service is amazing, 24h room service is just brilliant. Staff is great and helpful. Room on the 16th floor has a breathtaking view of São Paulo. Nice WiFi, nice decoration, beautiful lobby and delicious coffee is what you get. Frank Sinatra played there many years ago. This hotel still a legend, in my opinion.

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maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear guest, We are indeed very happy with your opinion on Maksoud Plaza. Our staff feels rewarded with your praise and still more motivated. We acknowledge the mention to Frank Sinatra, whom we had the pleasure to receive in our Events Pavilion, back in 1981. We will continue with our efforts to constantly improve the services and keep deserving your... More 

Cuernavaca, Mexico
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel opened up around 1980 and has hosted celebrities like Frank Sinatra and many more. Unfortunately, the hotel is pretty dated. Decor is very 80s. I believe the rooms are non-smoking, but somehow at night, I could smell cigarette smoke which was annoying. My room had laminated wood floor, which is better than carpeting and makes for a cleaner... More 

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maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear guest, We appreciate your comments and the kind mention of Frank Sinatra, who performed in our events pavilion back in 1981. We are constantly making investments to improve the hotel, be it in the facilities for better functionality, or in technology and equipment. We are intending to renew the decor and furniture, however without compromising the classic style of... More 

Jaipur
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 14, 2015

Stayed here for short visit to sao Paulo . Was amazing how close this place is to paulista avenue and the hotel breakfast was amazing. It is a little dated but the premium rooms on top floors ae nice! Huge hotel , close to everything and nice breakfast!

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maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Guest, We appreciate your praising comments on Maksoud Plaza, specially its location. We are glad to having met your expectations regarding a short stay in São Paulo. We hope you stay with us when you come back to the city. It will be a great pleasure to receive you again. Yours sincerely, Henry Maksoud Neto Director More 

Perth, Australia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 11, 2015

First of all I need to say that I was quite pleased with Maksoud Plaza, because for the deluxe room it was quite spacious and comfortable, with reasonable prices. But somehow I think there are some improvements needed for the decoration, as the carpet and decoration of the hallway reminded me about something few decades ago.

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maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Ms. Scarlet, We appreciate your comments on Maksoud Plaza Hotel. Our hotel has been constantly updated to efficiently meet the guests’ needs. Maksoud Plaza is an icon of the city’s hospitality sector, thanks to its impeccable service, beauty, comfort and to the functionality of its facilities. We thank you for your understanding and hope you may come back soon.... More 

Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 23, 2015

We booked this hotel based on a great deal offered with our flights. We found it to be a great hotel for our brief stopover on New Year's Eve, en route to Rio. We had a high room, with a great panorama of the city. Location was perfect for New Year's Eve-about 2 blocks off of Ave Paulista, where the... More 

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maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Mr. Willie, We appreciate your praising comments on Maksoud Plaza and its facilities to serve the guests. We are glad to having met your expectations regarding a good stay in São Paulo. We hope you stay with us when you come back to the city, and that you may recommend us to your friends and family members. It will... More 

Rio das Ostras, RJ
2 reviews
2 of 5 stars Reviewed January 21, 2015

We stayd for 3 nights in this very big hotel which was probably in the past a very good one. Today, everything looks old. Breakfast is plenty of food but not good quality. Staff is not helpfull im any department, difficult for them to say ´HELLO`. There are other hotels nearby, for exemple Porto bay where we extanded our stay... More 

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maksoudplaza, General Manager at Maksoud Plaza, responded to this review

Dear Mr Patrick, We regret your dissatisfaction during your recent stay at Maksoud Plaza. We are deeply concerned about the food security of our guests, always acquiring fresh products of excellent quality. The food is carefully prepared to maintain its freshness. We are surprised by your complaint about the quality of the breakfast’s ingredients. However, your comments will carefully be... More 

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