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Gran Estanplaza Sao Paulo

4.0 of 5 1517 Rua Arizona Brooklin Novo, Sao Paulo, State of Sao Paulo 04567 003, Brazil
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Certificate of Excellence 2014
Gran Estanplaza Sao Paulo
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Gran Estanplaza Sao Paulo
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213 reviews from our community

Traveler rating
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    24
    10
    1
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12
27
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148
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wash DC Area
1 review
5 of 5 stars Reviewed 1 week ago

I just completed my second business trip and stayed at the Gran Estanplaza. Both times, the quality of the facilities and service, and the friendliness of the staff have been consistently excellent. The location is perfect for walkability to local shopping and restaurant areas such as the D&D shopping mall and along Ave Berrini. The mall also has a collection... More

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Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear Guest, Thank you for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your stay with us. At Gran Estanplaza Hotel our aim is to exceed the expectations of our guests and it is most inspiring for all members of our team, to know that we succeeded in... More

Brisbane, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I have been staying at the Gran Estanplaza Sao Paulo for week-long meetings across the street at the WTC and UN Towers. Nice size rooms and friendly staff who make a great effort to understand my Australian accent in English - successfully 99% of the time ;-) The staff are attentive and friendly, and always helpful and pleasant to deal... More

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Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear Mr. David, Thank you for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your stay with us. At Gran Estanplaza Hotel our aim is to exceed the expectations of our guests and it is most inspiring for all members of our team, to know that we succeeded... More

Top Contributor
58 reviews 58 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 17, 2014 via mobile

Been there 4 days for a business trip. The structure is nice, rooms are spacious, staff is gentle. Breakfast is extremely good. Overall perfect for business. Wireless is not free and if you are spending more than one do your math and purchase the week long plan.

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Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear Guest, Thank you for taking your time to post a review about Gran Estanplaza Berrini Hotel following your stay with us. We were delighted to read you were pleased with our breakfast and quality of your room. We look forward to welcoming you back soon. Gustavo Granatta General Manager More

Ann Arbor, Michigan
Top Contributor
70 reviews 70 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 6, 2014

This is a nice businessman hotel. The room was comfortable, the wifi was pricey, and the it's-raining-out-so-I'll-eat-at-the-hotel decision was a mistake. Seems like a good place to stay, as long as it's someone else's money.

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Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear Guest, Thanks for taking time to write about your recent experience with us. We have taken note of your feedback with regards to the Internet pricing. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We hope that you provide us with a new opportunity in... More

Sheffield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 21, 2014

I can only use the simple phrase to describe this hotel - style over substance. The hotel is perfectly OK but I cannot help but think that they are trying too hard to be 'the ritz' I was surprised to see that during check in you're asked to sit down - in all my years of travel I have never... More

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Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear guest, Thank you for taking the time to share your impressions with us and please accept our apologies for the inconvenience you experienced. We are very saddened by the fact that you encountered challenges during your stay with us. We are always striving to provide wonderful experiences to our guests and this is definitely not the type of memory... More

Natal, RN
2 reviews
4 of 5 stars Reviewed August 21, 2014

The breakfast is delicious and the "show kitchen" is perfect. There is an cumplimentary "afternoon cafe" in front of the elevators. A delicious snack at a perfect time. Unfortunately, the Internet is very expensive and drops constantly. The hotel is very near the Airport Bus Service stop, so it's much cheaper to take the bus to/from the airport than taking... More

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Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear Guest, Thank you so much for sharing your experience with other travellers! At the Gran Estanplaza Berrini our staff is dedicated to providing attentive customer service, so the fact that you had a great stay shows that we really did our job! It is truly our pleasure to have made your stay more enjoyable and we appreciate you taking... More

Raleigh, NC
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 17, 2014

This hotel is right next to the World Trade Center, and nearby U.S. branded properties are about twice as much. If you or your company aren't willing to pay that much the Gran Estanplaza is a good alternative with a few caveats. First getting the few caveats out of the way: 1) As many others mentioned, it's *loud* here. So... More

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Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear Guest, We’d like to thank you for the preference given to the Gran Estanplaza Berrini! We appreciate your relevant comments and that will be very helpful for our future to improve and to adjust our product, thus offering the best in services and facilities. We are delighted that you enjoyed our facilities and services and we are sorry about... More

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 30, 2014

This is a great hotel, working very hard to be competitive with its 5 star neighbours (Hilton and Sheraton). The service is attentive, and responsive. The rooms are large, modern and well maintained. The restaurant and bar are great. The breakfast is delicious, and as noted in other reviews, the piano is a very nice touch. For travellers used to... More

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Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear Mr. Tom, Thank you for your review of your stay at the Gran Estanplaza Berrini! It´s a pleasure to have made your stay enjoyable and we appreciate you taking the time to point out about our location, rooms and restaurant. It is very nice to hear that you enjoyed our piano live music during your breakfast! Based on your... More

Jundiai, SP
Top Contributor
83 reviews 83 reviews
26 hotel reviews
93 helpful votes 93 helpful votes
2 of 5 stars Reviewed June 28, 2014

the old fashioned and a little tired decoration, the small and noisy rooms and the tolerable breakfast are the most negative points. The helpful and attentive staff is the only good thing in this hotel. Definitely there are much better options in the region.

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Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear Guest, Thank you for your review of your stay and accommodation. We are sorry to hear that you were not satisfied with our room. Please allow us to express our apologies. Our staff is dedicated to providing attentive customer and verify that guests are satisfied with their accommodation while in-house, so if they are dissatisfied with some details, we... More

Birmingham
Top Contributor
62 reviews 62 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 25, 2014

Stayed 2 nights during the World Cup in June 2014. Hotel is in a good and safe area, but still close enough to the metro and nice parts of Sao Paulo to not feel out of the way. Room was spacious and comfortable, shower was decent, with a great view over the city. Very nice breakfast, and a decent enough... More

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Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Segue, Dear Paul and Jane, Thank you for taking your time to write about your experience at the Gran Estanplaza Hotel! We are glad to hear nice comments about our accomodations and location, and also about our Farm Breakfast. Thank you for mentioning the attentive service from our Front Desk team! We look forward to welcome you back with us... More

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Additional Information about Gran Estanplaza Sao Paulo

Address: 1517 Rua Arizona Brooklin Novo, Sao Paulo, State of Sao Paulo 04567 003, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Estanplaza Sao Paulo 4*
Number of rooms: 209
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Also Known As:
Gran Estanplaza Sao Paulo Hotel Sao Paulo
Gran Estanplaza Hotel Sao Paulo
Gran Estanplaza Sao Paulo Brazil

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