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Gran Estanplaza Sao Paulo

4.0 of 5 1517 Rua Arizona Brooklin Novo, Sao Paulo, State of Sao Paulo 04567 003, Brazil
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Certificate of Excellence 2014
Gran Estanplaza Sao Paulo
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Gran Estanplaza Sao Paulo
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235 reviews from our community

Traveler rating
    104
    96
    24
    10
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangalore, India
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Visited the hotel in May 2014 & took little time checking in. The first thing that would welcome you is the hospitality of the staff. From the check in counters, room service staff to the restaurant staff each greet you with the warmest smile. Had a booking for 10 days but decided to go out of city for 2 days,... More

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Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Let's face it, you're likely staying at the Gran Estanplaza because your company won't spring for one of the two actual luxury hotels across the street. Not to worry, though, since you're likely going to spend most of your time working in conference centers and eating a huge amount of red meat at one of the many restaurants nearby. You'll... More

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Estanplaza H, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear Guest, Thank you for your review of your stay and accommodation. We are sorry to hear that you were not total satisfied with our room. Please allow us to express our apologies. We are always striving to provide wonderful experiences to our guests and this is definitely not the type of memory that we would like you to take... More

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel with great service and a great breakfast buffet. The rooms are smaller than other places and a bit expensive, although perhaps in line for São Paulo. There is a desk for work, but the bathroom was small and with little counter space. The location is good and convenient. Overall a better than adequate, but... More

Was this review helpful? Yes 1
Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear guest, Thank you for choosing to stay with us and for your comments regarding your stay at Gran Estanplaza Hotel. It´s a pleasure to have made your stay enjoyable and we appreciate you taking the time to point out about our Breakfast, our service and location. We appreciate you staying with us and we look forward to welcome you... More

Mokpo, South Korea
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived at the hotel to a warm greeting and smile and checked in without any delays or problems at all. My room was nicely decorated and comfy with very nice furnishings which are more like a home than a hotel. I did have a corner room which is larger than some of the others I'm told by a work colleague... More

Was this review helpful? Yes 2
Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear Mr. Richard, First of all we would like to thank you for taking time to give us your valued opinion about your stay at Gran Estanplaza! We really appreciated your description about our service and structure, sharing your experience with other travelers, and we are glad to hear that you had a comfy relaxing stay! We are very sorry... More

Wash DC Area
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

I just completed my second business trip and stayed at the Gran Estanplaza. Both times, the quality of the facilities and service, and the friendliness of the staff have been consistently excellent. The location is perfect for walkability to local shopping and restaurant areas such as the D&D shopping mall and along Ave Berrini. The mall also has a collection... More

Was this review helpful? Yes 1
Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear Guest, Thank you for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your stay with us. At Gran Estanplaza Hotel our aim is to exceed the expectations of our guests and it is most inspiring for all members of our team, to know that we succeeded in... More

Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2014

I have been staying at the Gran Estanplaza Sao Paulo for week-long meetings across the street at the WTC and UN Towers. Nice size rooms and friendly staff who make a great effort to understand my Australian accent in English - successfully 99% of the time ;-) The staff are attentive and friendly, and always helpful and pleasant to deal... More

Was this review helpful? Yes 1
Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear Mr. David, Thank you for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your stay with us. At Gran Estanplaza Hotel our aim is to exceed the expectations of our guests and it is most inspiring for all members of our team, to know that we succeeded... More

Top Contributor
63 reviews 63 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 17, 2014 via mobile

Been there 4 days for a business trip. The structure is nice, rooms are spacious, staff is gentle. Breakfast is extremely good. Overall perfect for business. Wireless is not free and if you are spending more than one do your math and purchase the week long plan.

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Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear Guest, Thank you for taking your time to post a review about Gran Estanplaza Berrini Hotel following your stay with us. We were delighted to read you were pleased with our breakfast and quality of your room. We look forward to welcoming you back soon. Gustavo Granatta General Manager More

Ann Arbor, Michigan
Top Contributor
70 reviews 70 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 6, 2014

This is a nice businessman hotel. The room was comfortable, the wifi was pricey, and the it's-raining-out-so-I'll-eat-at-the-hotel decision was a mistake. Seems like a good place to stay, as long as it's someone else's money.

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Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear Guest, Thanks for taking time to write about your recent experience with us. We have taken note of your feedback with regards to the Internet pricing. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We hope that you provide us with a new opportunity in... More

Sheffield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 21, 2014

I can only use the simple phrase to describe this hotel - style over substance. The hotel is perfectly OK but I cannot help but think that they are trying too hard to be 'the ritz' I was surprised to see that during check in you're asked to sit down - in all my years of travel I have never... More

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Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear guest, Thank you for taking the time to share your impressions with us and please accept our apologies for the inconvenience you experienced. We are very saddened by the fact that you encountered challenges during your stay with us. We are always striving to provide wonderful experiences to our guests and this is definitely not the type of memory... More

Natal, RN
2 reviews
4 of 5 stars Reviewed August 21, 2014

The breakfast is delicious and the "show kitchen" is perfect. There is an cumplimentary "afternoon cafe" in front of the elevators. A delicious snack at a perfect time. Unfortunately, the Internet is very expensive and drops constantly. The hotel is very near the Airport Bus Service stop, so it's much cheaper to take the bus to/from the airport than taking... More

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Was this review helpful? Yes
Estanplaza, Gerente geral at Gran Estanplaza Sao Paulo, responded to this review

Dear Guest, Thank you so much for sharing your experience with other travellers! At the Gran Estanplaza Berrini our staff is dedicated to providing attentive customer service, so the fact that you had a great stay shows that we really did our job! It is truly our pleasure to have made your stay more enjoyable and we appreciate you taking... More

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Additional Information about Gran Estanplaza Sao Paulo

Address: 1517 Rua Arizona Brooklin Novo, Sao Paulo, State of Sao Paulo 04567 003, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Estanplaza Sao Paulo 4*
Number of rooms: 209
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Also Known As:
Gran Estanplaza Sao Paulo Hotel Sao Paulo
Gran Estanplaza Hotel Sao Paulo
Gran Estanplaza Sao Paulo Brazil

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