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Gran Estanplaza Berrini

Certificate of Excellence
Rua Arizona, 1517- Brooklin Novo, Sao Paulo, State of Sao Paulo 04567 003, Brazil
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Gran Estanplaza Berrini
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353 Reviews from our TripAdvisor Community

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Traveler rating
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    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sonoma County, CA
Level Contributor
143 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a weird experience with this hotel - when I arrived late at night the room smelled so strongly of cigarettes! I was too tired to ask for another room and had to leave early in the morning - when I came back the next afternoon the smell was gone? Not sure how they did that - but I... More 

Was this review helpful? Yes 1
Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear Mr. Kelley, Many thanks for taking the time to share your thoughts regarding your stay with us. While we are thrilled that for the most part you enjoyed your stay we are sorry that you had problems with the smell of cigarettes at the room. All our apartments and suites are non-smoking. The smelled was probably from another guest... More 

Hickory, NC
Level Contributor
113 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a good upscale hotel in a city that is difficult to navigate. The room was clean and tasteful . The showere water would be hot and then suddenly go cold followed by scalding hot water. The staff was very young but eager to please. The breakfast was in a beautiful airy room and was easily the best I've... More 

Was this review helpful? Yes
Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear guest, Thank you so much for opting to stay with us on your most recent visit to Sao Paulo. We are so thankful that you took the time to share your thoughts about the atmosphere clean of the room and we are most grateful for the very kind remarks you made about our staff. We are most fortunate to... More 

Santiago, Chile
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great Hotel, kind people and very nice rooms. The breakfast was very good. the location was very convenient and its a great place to stay in you compare the Prices around the área. Be careful with traffic on fridays, if you are trying to go to the airport after noon, you should calculate at least 2 hours or 2.5 hours.

Was this review helpful? Yes
Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear Mr. Javier, We are so honored to receive such a wonderful review from you. Thank you for taking the time to share your feedback. It's so rewarding for our staff who work so hard to hear their work be validated this way and we are honored to have been able to serve you during your stay. It's also most... More 

Benton Harbor, Michigan
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a really nice hotel. Food is great, atmosphere is extremely comfortable and great gym. The room is spacious and good view of the city. I would recommend this establishment for anyone seeking a very clean and comfortable stay in Sao Paulo.

Was this review helpful? Yes 1
Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear Mr. Mark Thank you for choosing the Gran Estanplaza Berrini and for your five stars review. Your feedback is very important to us! We are thrilled to hear you had such a great time during your stay. Also, we really appreciated your description and details about our structure, our gastronomy and the atmosphere clean and comfortable of the room!... More 

Ottignies-Louvain-la-Neuve, Belgium
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 5 weeks ago

There is not much more to say apart from that the stay was perfect. The hotel feels a bit old but that is part of the charm along with the wood decorations. The normal rooms are reasonably sized with a small balcony (just a foot wide - more of an expanded window really). The bathroom is very small but with... More 

Was this review helpful? Yes
Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear guest, Many thanks for taking the time to share your thoughts regarding your recent stay at the Gran Estanplaza Berrini. What a pleasure to read that you had such an enjoyable stay with u! Our team of very talented hospitality professionals makes it their business to ensure your stay is as well executed as possible and it is so... More 

Fort Mill, South Carolina
Level Contributor
99 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 4, 2015

Made my first trip to Brazil last week. This was a business trip, and very hectic. I spent three nights at the Gran Estanplaza Berrini hotel, not far from my employer's office (and South American headquarters) in Sao Paulo. This hotel was fantastic. All the staff were exceptionally cheerful, helpful, and professional. The room was nice, with a mini-bar with... More 

Was this review helpful? Yes
Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear Mr. Jay, Thank you very much for such a lovely review! I am glad that you had a most enjoyable stay with us and that you received welcoming and professional service by our all staff. It's most pleasing to hear that you found our location to be so suitable for your needs and that the atmosphere of the room... More 

Miami, Florida
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 14, 2015

I stayed here for business 5 nights. The staff are awesome and all speak English well. The room attendant left me chocolates and a hand written note in english. The breakfast buffet was very good. There is plenty of security and door men.

Was this review helpful? Yes 1
Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear guest, I would like to thank you for leaving such a lovely review of your most recent stay with us here at the Gran Estanplaza Hotel. We are very glad that you enjoyed you stay and also we are thrilled to hear that our housekeeping attendant made you feel welcome, with an extra mile to make your stay memorable.... More 

Rio de Janeiro
Level Contributor
116 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed May 10, 2015

Few of hotels let you feel like in home like this one. The hotel is not a brand new one but all the structure was well and carefully done. There is marble everywhere, the bed is comfy and the bed sheet have a nice touch. They all are polite and well trained in terms in how to treat a customer... More 

Was this review helpful? Yes
Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear guest, Thank you for choosing the Gran Estanplaza Berrini as your hotel choice in São Paulo. We´re delighted to read that you have enjoyed your stay with us and your comments about our team make us really proud, I will definitely share your praising words with all team members. Also, we really appreciated your description and details about our... More 

Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 1, 2015

Nice hotel with good facilities closer enough to the office. So I could go walking. The service is great, I only had the opportunity to have breakfast and the food was very nice. The only problem is that the they do not have free wifi for the customers, that would be a plus to be considered

Was this review helpful? Yes
Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear guest, Many thanks for sharing your feedback and for selecting the Gran Estanplaza Berrini. It´s always such a pleasure to read when a guest has had an enjoyable stay and that all the good facilities and services provided by the hotel and our staff have been of such benefit. Thank you for pointing out our location and we have... More 

Melbourne Australia
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed April 17, 2015

This was my second stay at Estanplaza, and left feeling much more impressed than before after 4 nights. Starting with check in, this was a good experience with pleasant and helpful staff including a complimentary espresso which was a nice touch. The room was fine (xx.08) with 'good' bed and very good pillows, plus desk and OK bathroom. The room... More 

Was this review helpful? Yes 1
Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear guest, We are so delighted that you selected the Gran Estanplaza Berrini for your recent visit to São Paulo and thank you for taking the time to share your thoughts. It's always so rewarding to receive that feedback from our loyal repeat guests as it reaffirms the consistency in our service. It's also such a pleasure to hear that... More 

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