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Gran Estanplaza Berrini

Certificate of Excellence
Rua Arizona, 1517- Brooklin Novo, Sao Paulo, State of Sao Paulo 04567 003, Brazil
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Gran Estanplaza Berrini
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Gran Estanplaza Berrini
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322 reviews from our community

Traveler rating
    157
    125
    28
    11
    1
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18
44
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228
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
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English first
  • All months
    (322)
  • Mar-May only
    (99)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (62)
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Miami, Florida
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for business 5 nights. The staff are awesome and all speak English well. The room attendant left me chocolates and a hand written note in english. The breakfast buffet was very good. There is plenty of security and door men.

Was this review helpful? Yes
Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear guest, I would like to thank you for leaving such a lovely review of your most recent stay with us here at the Gran Estanplaza Hotel. We are very glad that you enjoyed you stay and also we are thrilled to hear that our housekeeping attendant made you feel welcome, with an extra mile to make your stay memorable.... More 

Rio de Janeiro
Top Contributor
113 reviews 113 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Few of hotels let you feel like in home like this one. The hotel is not a brand new one but all the structure was well and carefully done. There is marble everywhere, the bed is comfy and the bed sheet have a nice touch. They all are polite and well trained in terms in how to treat a customer... More 

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Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear guest, Thank you for choosing the Gran Estanplaza Berrini as your hotel choice in São Paulo. We´re delighted to read that you have enjoyed your stay with us and your comments about our team make us really proud, I will definitely share your praising words with all team members. Also, we really appreciated your description and details about our... More 

Senior Contributor
39 reviews 39 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel with good facilities closer enough to the office. So I could go walking. The service is great, I only had the opportunity to have breakfast and the food was very nice. The only problem is that the they do not have free wifi for the customers, that would be a plus to be considered

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Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear guest, Many thanks for sharing your feedback and for selecting the Gran Estanplaza Berrini. It´s always such a pleasure to read when a guest has had an enjoyable stay and that all the good facilities and services provided by the hotel and our staff have been of such benefit. Thank you for pointing out our location and we have... More 

Melbourne Australia
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed April 17, 2015

This was my second stay at Estanplaza, and left feeling much more impressed than before after 4 nights. Starting with check in, this was a good experience with pleasant and helpful staff including a complimentary espresso which was a nice touch. The room was fine (xx.08) with 'good' bed and very good pillows, plus desk and OK bathroom. The room... More 

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Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear guest, We are so delighted that you selected the Gran Estanplaza Berrini for your recent visit to São Paulo and thank you for taking the time to share your thoughts. It's always so rewarding to receive that feedback from our loyal repeat guests as it reaffirms the consistency in our service. It's also such a pleasure to hear that... More 

Rio de Janeiro
Top Contributor
87 reviews 87 reviews
80 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed March 28, 2015

This is a great choice if you need to stay in the Berrini area, and generally cheaper than the neighbouring Sheraton and Hilton. The staff are very friendly and helpful. There is a lovely breakfast room, filled with natural light. The cheese breads are excellent and having a pianist play there is a nice touch. There is a fully equipped... More 

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Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear Guest, Thank you for your lovely review and to have chosen the Gran Estanplaza Berrini for your stay in São Paulo. I am delighted to read such a gleaming report about our Hotel, staff, location and facilities. It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from... More 

Detroit, MI
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 26, 2015

For my first time in Brazil, this hotel was very comfortable. Staff was very pleasant and accommodating to my lack of Portuguese. The rooms have beautiful woodwork. The breakfast bar is extensive with multiple stations, I especially appreciated the variety of fresh fruit.

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Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear Guest, Thank you for your great 5-star review and to have chosen for Gran Estanplaza Berrini Hotel for your stay in São Paulo! We are thrilled to hear that we met your expectations and that you loved our beautiful hotel, the room and our breakfast buffet. I have shared your comments with my whole team as you have mentioned... More 

Monterrey, Mexico
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2015

Do not hesitate to stay at Gran Estanplaza. It was my first time at Sao Paulo, so I do not have other references. However, comparing among other hotels worldwide, Gran Estanplaza withour any doubt is among the top: Great Staff Attitude, Great Guest Relationship, Great and Comfortable Rooms, and Great restaurant Service. Its location is among the best in Sao... More 

Was this review helpful? Yes 2
Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear Guest, Thank you very much, on behalf of each member of my team, for appreciating our hospitality and for leaving us a such positive review of your first experience a the Gran Estanplaza Berrini. We are very happy that you enjoyed your stay with us and were satisfied with all the services provided by all our dedicated team. Your... More 

Buenos Aires
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 12, 2015

The service is always efficient and warm, the building is located in the best place of the city for business trips. The area doesn't offer much for dining but the room service is a great option. The most important thing, the rooms are always clean, warm, quite big... perfect. I enjoy the breakfast a lot with all the fresh fruits... More 

Was this review helpful? Yes 1
Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear guest, Thank you for choosing to stay with us and for your comments regarding your stay at Gran Estanplaza Hotel. It is always a great pleasure to read that our services and facilities met your expectations. We are fortunate to have a very strong housekeeping department here at our hotel. This consistency allows us to have uncompromising levels of... More 

Austin, Texas
Top Contributor
82 reviews 82 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 9, 2015

I have written a review on this property before. I am staying here again and wanted to add to my earlier comments. The staff here really make an effort to be extra accommodating and friendly- in a country where people, I find, are already accommodating and friendly for the most part. Their service is really quite good. LondonFoxhole raised an... More 

Was this review helpful? Yes 1
Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear guest, Thank you for choosing the Gran Estanplaza Berrini as your preferred hotel of choice in São Paulo. We are always so pleased hear feedback from our guests in particular those who have returned. I am delighted to read that you have enjoyed your stay with us and we have taken note of your feedback with regards to the... More 

Mexico City, Mexico
Top Contributor
433 reviews 433 reviews
34 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed February 27, 2015

This is a very well located hotel. The rooms are spacious and clean. I like that floors are wooden. There was a little terrace on the room. Service is excellent, staff is nice and try to be very helpful. Breakfast is just OK, some option but very simple.

Was this review helpful? Yes
Estanplaza H, Gerente geral at Gran Estanplaza Berrini, responded to this review

Dear guest, We so appreciate you taking the time to review your recent stay with us and it's so nice to hear that your stay was so enjoyable. It's most pleasing to hear that you found our location to be so suitable for your needs and that the atmosphere of the room helped to enhance your stay. Also it's always... More 

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