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Transamerica Prime International Plaza Hotel, Sao Paulo, Brazil

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Transamerica Prime International Plaza

3.5 of 5
Alameda Santos 981 | Cerqueira Cesar, Sao Paulo, State of Sao Paulo 01419-001, Brazil
Hotel amenities
Transamerica Prime International Plaza
26 traveler photos
Ranked #91 of 280 hotels in Sao Paulo
4.0 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveler rating
    6
    22
    5
    5
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Date Rating
Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Great location, wonderful views”
4 of 5 stars Reviewed March 19, 2013

My second stay at the Transamerica Prime. The hotel is in a great location. Very safe for women travelling alone. The rooftop deck offers a spectacular view of the city and is a great place for a capirinha after work. The rooms are comfortable, equipped with little kitchens and clean but a little tattered.

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Transamérica G, Gerente at Transamerica Prime International Plaza, responded to this review
March 26, 2013

Dear Madam, Thank-you for your comment. We are pleased to have welcomed you to our hotel for the second time. We are glad to know that you like our location and infrastructure, and we hope to welcome you again in the future, improving your stay with each visit. You can always count on our services! Customer Relations – Transamérica Hospitality... More

Belo Horizonte, MG
Top Contributor
64 reviews 64 reviews
39 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
“It's okay”
4 of 5 stars Reviewed February 27, 2013

I stayed at this hotel for one night only, as I was being transferred from another hotel in São Paulo. The room was middle sized, like 40 m2, with flat tv, sofa, a desk, a small cabinet. The bathroom was clean, good shower, but I noticed a leak of water on the floor. So perhaps that is something the hotel... More

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See 9 more reviews by DeMarco10 for Sao Paulo
Transamérica G, Gerente at Transamerica Prime International Plaza, responded to this review
March 6, 2013

Dear Mr. Marco, We would like to thank you for your comments, expressing your satisfaction with your stay at our hotel. We will certainly look into the situation you stated regarding the room, so we can maintain the quality of our services. We are glad to know that you like our location, the attractions in the surrounding area and the... More

Rio de Janeiro
1 review
“Great Staff, decent rooms and horrible management”
2 of 5 stars Reviewed February 13, 2013

I have stayed many nights at Transamerica (nearly 300 nights) and for the most part it was fine. It is located in right off Paulista and close to all the big businesses. The cleaning staff, bell boys, waiters and frontdesk were excellent and really tried to make us feel at home. The rooms are relatively decent. Nothing special, a little... More

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Transamérica G, Gerente at Transamerica Prime International Plaza, responded to this review
February 20, 2013

Dear Sir, The Transamérica Hospitality Group would like to thank you for your comment, which helps us to develop to be able to satisfy all of our clients. We are glad to know that you like our location, and are also pleased with our staff services. We are in the process of improving the internet signal/speed, but unfortunately, on some... More

Orlando, Florida, United States
1 review
“Very frustrated with personnel qualifications”
2 of 5 stars Reviewed November 30, 2012

I stayed in this hotel for 7 days recently and feel very frustrated with several issues. I am Brazilian, but live in the US for 8 years now and feel very GLAD that I dont have to live with brazilian service dis-qualification anymore. The frustration started with a front desk charging my card the whole hotel expenses as a "pre-authorization",... More

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Transamérica G, Gerente at Transamerica Prime International Plaza, responded to this review
December 6, 2012

Dear Mr. Andre, The Transamérica Hospitality Group would like to apologize for the inconveniences experienced during your stay. We are sorry for the problem and take your feedback as a sign of confidence in our process of continuous improvement. We will take immediate measures by reviewing our internal procedures and by ensuring that we guide our team in order that... More

Stockholm, Sweden
Top Contributor
98 reviews 98 reviews
45 hotel reviews
Reviews in 40 cities Reviews in 40 cities
37 helpful votes 37 helpful votes
“Disapointment”
2 of 5 stars Reviewed November 3, 2012

Very ineficient check-in- Took some 20 minutes and the girl could barely speak English. She had a hard time to locate a free room for me althogh I had pre-boked and pre-payed stay. There is like 5 staff at all times at reception, but they just look at you without a smile or saying a word, not to mention that... More

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Transamérica G, Gerente at Transamerica Prime International Plaza, responded to this review
December 3, 2012

Dear Sir, The Transamérica Hospitality Group apologizes for the inconveniences you experienced, since it is not the standard practice of our hotel. We believe that the observations of our customers are very important for our process of continuous development and modernization, which aims to provide better services and assistance. We would like to inform you that we will take the... More

Lisbon
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
“Great location, poor room standard”
2 of 5 stars Reviewed October 19, 2012

I stayed 2 nights at this hotel. Overall it was a bad experience. My room was on the 6th floor. I asked for a non-smoking room and when I entered the room, the cigarette smell was awful. I asked for another room, no availability. They did send a cleaning person to spray perfume and it helped. The reception said next... More

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Transamérica G, Gerente at Transamerica Prime International Plaza, responded to this review
November 5, 2012

Dear Sir, The Transamérica Hospitality Group would like to apologize for the inconveniences experienced during your stay. We also apologize for the problem with your room and the other problems you referred to in your comment. This is certainly not the standard of quality and excellence that our chain upholds and offers. We will take immediate measures by reviewing our... More

San Francisco, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great hotel”
4 of 5 stars Reviewed September 25, 2012

Very nice hotel in a great, safe location. My room itself was a pleasant surprise as it was much larger than expected -- a mini apartment. I was on the 11th floor facing the street and I didn't notice there being much outside noise like others mentioned. The staff was very friendly and helpful. I didn't get to enjoy the... More

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Transamérica G, Gerente at Transamerica Prime International Plaza, responded to this review
September 28, 2012

Dear Mr. Allison, Thank you very much for your comments and observations, which will help other clients in their decision to stay with us. We are extremely glad to know we have met your expectations regarding the spaces offered, and we are very pleased with your compliments about the services provided by our staff. As for the internet signal, we... More

Rio de Janeiro, RJ
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Good hotel.”
4 of 5 stars Reviewed August 17, 2012 via mobile

Good hotel, close to Av. Paulista. There are two restaurants of american food really close. I stayed on the 14th floor and had a good night sleep. You can hear a traffic noise, but, not enough to wake me up.

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Transamérica G, Gerente at Transamerica Prime International Plaza, responded to this review
August 29, 2012

Dear Sir, Thank you for your comments regarding your experience. We are glad to know that you are pleased with our location, which offers several leisure options with bars and restaurants, facilitating the convenience of staying with us. We hope to see you again soon. Transamérica Prime International More

Buenos Aires
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
“Good value”
4 of 5 stars Reviewed October 29, 2011

It's a good hotel, with a great location and reasonably priced. I like the free internet and rooms are epacious enough. the only drawback i cna find is breakfast, it can improve a lot.

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Management response:
June 26, 2012

Dear Sir, Thank you for your comments. We are pleased to receive feedback from our clients regarding our services so that we can continuously improve to provide you with quality services. Once again, thank you and we hope to see you again soon. Transamérica Prime International More

Macaé, Rio de Janeiro
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Excellent location”
5 of 5 stars Reviewed September 6, 2011

Very nice hotel with a splendid location. It's one street away from the financial district of São Paulo (the Paulista Avenue). It's very close to the MASP subway station. There are many good restaurants nearby and a FNAC just in front! It seemed a very safe street to walk on evenings. I recommend it!

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See 10 more reviews by Paulo_Barros for Sao Paulo
Management response:
June 26, 2012

Dear Mr. Barros, Thank you for your comments. We were pleased to know that you like our location and the variety of leisure, culture, entertainment and gastronomic attractions that we have in the surrounding area. We hope that so many attractions will make you want to return and stay with us once again. Transamérica Prime International More

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Additional Information about Transamerica Prime International Plaza

Also Known As:
Transamerica Flat International Plaza Hotel
Transamerica Flat International Plaza Hotel Sao Paulo
Transamerica Prime International Plaza Sao Paulo, Brazil
Address: Alameda Santos 981 | Cerqueira Cesar, Sao Paulo, State of Sao Paulo 01419-001, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Business Center Fitness Center Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #91 of 280 hotels in Sao Paulo
Price Range: $$
Hotel Class:3.5 star (3.5*)
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Transamerica Prime International Plaza
Alameda Santos 981 Cerqueira Cesar
Sao Paulo, State of Sao Paulo 01419-001
Brazil
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