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Quality Hotel Berrini

Rua Heinrich Hertz, 14, Sao Paulo, State of Sao Paulo 04575-000 , Brazil
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Quality Hotel Berrini
Best prices for: 1 room 1 guest
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Ranked #117 of 309 Hotels in Sao Paulo
A recent review
5 of 5 stars reviewed 2 weeks ago
Brunodeatlanta1 Atlanta, Georgia
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311 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was very satisfied with my stay at the Quality Berrini. The location is perfectly located near all major business venues. Their free breakfast is fantastic, lots of choices. The staff very attentive to details and will go above and beyond to make sure we have a pleasant stay. In addition most of the staff speak English which is quite... More 

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ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Mr Bruno, Thank you so much for staying with us and for taking the time to share your experience. We are very pleased that you enjoyed your stay at Quality Berrini. In order to better serve your expectations and to offer an excellent service we rely on your opinion and suggestions. We expect to always have your trust and... More 

Rio De Janeiro, Brasil
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 22, 2015

Room was cozy but furniture in very bad condition. Gym is a joke: in the first floor, opens only 7:00am, one room converted in a "gym", with two old treadmills and one station, not enough air conditioning, closest to a sauna. Will not come back,

Was this review helpful? Yes
ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Mr Daniel, Thank you for staying with us and for registering your experience. In order to attend your expectations and offer a good quality service we count on your opinion and suggestions. Unfortunatelly we do not have the space required to expand out Fitness Room. Kind Regards, Sérgio Cândido and Team General Manager More 

Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed March 21, 2015

Primary reason to stay there was located next to work location. Had a good experience in terms of facilities and comforts. Lack of english-speaking front desk and operators and in the restaurant, left me in knots reduced to sign's. Front desk even turned moniton-KB to me with Google Translate On to try to help. Front desk has still not refunded... More 

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ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Guest, We would like to thank you for you comments, which that have been treated by our quality department as an opportunity of improvement. As explained to the Online Travel Agency that made your reservation, we realized the credit card refund on your check out date, but the transaction needs to be precessed by the credit card company and... More 

Barra Velha, SC
Top Contributor
119 reviews 119 reviews
21 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed December 20, 2014

With nicely appointed and large rooms in the World Center region, this hotel is reasonably priced only if you consider the location. Similar accomodations a bit farther to the South of Sao Paulo come in at close to half the price, but as they say in real estate - location is everything. Only a few steps from the World Trade... More 

Was this review helpful? Yes 1
ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Guest, Thank you very much for choosing us for your stay in Sao Paulo, and for taking the time to register your experience with us. In order to better serve your expectations and to offer an excellent service we rely on your opinion and suggestions. Thank you very much for your comments, which have been treated by our quality... More 

Sao Paulo, SP
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 23, 2014

I got really disappointed from trip advisor reviews, it is really very hard to understand how can someone rate this hotel as amazing. First time it happened to me, the hotel definitely a bad one, outdated, ver y poor, furniture old and y bad condition, carpet dirty, AC noisy, bed clothing bad, in summary this is not just a review... More 

Was this review helpful? Yes 2
ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Guest, We are very sorry that we could not achieve your expectations during your stay with us. We take this opportunity to inform you that we are starting the rooms renovation and also that we are replacing the bad linens. Thank you for your comments, which have been treated by our quality department as an opportunity of improvement. We... More 

brazil
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 4, 2014

THE hotel room was dirty, full of carpet spots on it. Gym was poor lacking all of equipments. Breakfast is very poor not to many options. No value for the money at all! Try another options nearby even if they are more expensive.

Was this review helpful? Yes 1
ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Guest, We would like to thank you for staying with and for leaving your comments at TripAdvisor. In order to attend your expectations and offer a good quality service, we count on your opinion and suggestions. Your comments have been treated by our quality department as an opportunity of improvement. We expect to have your trust and to have... More 

HOUSTON, TX
Top Contributor
63 reviews 63 reviews
50 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed July 7, 2014

I stayed here on business for an extended week due to business in the area. The hotel was close enough to be where I was doing business that I could walk. I will start off by saying that I did not speak Portuguese and while the hotel staff did speak English, it was difficult to communicate overall. The check in... More 

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ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in São Paulo, and for taking the time to register your experience with us. We are very glad that you enjoyed your stay, and we take this opportunity to apologize for the instability with the Internet service during your stay. We are taking the necesary measures to... More 

Zanzibar, Tanzania
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 10, 2014 via mobile

Old, not clean, gymnasium ridiculous with air conditioning not working, stinky bathroom, dirty carpet, all this for a ridiculously expensive rate. I almost forgot: useless internet, too slow to check emails most of the time.

Was this review helpful? Yes 2
ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Guest, We are very sorry for all the inconveniences during your stay with us. We would like to assure you that we are taking the necessary measures to avoid such troubles in the future. Unfortunately we do not have a larger area in order to expand out fitness center, but we are analyzing some options to make it a... More 

Panama City, Panama
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2014 via mobile

Amazing experience...good breakfast...the rooms are big and clean. The personal is nice. Its a great location, very safe. I only change the rugs in the hall but it is a little detail. The hotel is amazing.

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ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Ms Alira, We would like to thank you for choosing us for your stay in São Paulo, and for taking the time to register your comments, regarding your stay, Thank you very much for our compliments and comments. We hope to host you again soon at our hotel. Kind Regards, Ronaldo Martins and Team General Manager More 

Rio de Janeiro, RJ
Top Contributor
142 reviews 142 reviews
38 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed February 12, 2014 via mobile

The rooms are big and clean, have stayed in this hotel for business many times as my company's office in Sao Paulo are very close to this hotel. Unfortunately this last time i went to Sao Paulo the city was on a very warm day, and the air conditioning in the room i stayed was working properly. i only found... More 

Was this review helpful? Yes
ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Mr Pedro, We have known your comments concerning the inconvenient caused by the air conditioning at you room, and for that we would like to apologize. We also would like to thank you for staying with us, and for taking the time to register your experience. In order to attend your expectations and offer a good quality service, we... More 

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