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All 305 Sao Paulo hotels

Quality Hotel Berrini

3.5 of 5 Hotel   |   Rua Heinrich Hertz, 14, Sao Paulo, State of Sao Paulo 04575-000 , Brazil (Itaim Bibi)
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Ranked #121 of 305 Hotels in Sao Paulo
A recent review
3 of 5 stars Reviewed July 7, 2014
TxLonestar HOUSTON, TX
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217 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Sao Paulo, SP
1 review
1 of 5 stars Reviewed 1 week ago

I got really disappointed from trip advisor reviews, it is really very hard to understand how can someone rate this hotel as amazing. First time it happened to me, the hotel definitely a bad one, outdated, ver y poor, furniture old and y bad condition, carpet dirty, AC noisy, bed clothing bad, in summary this is not just a review... More

Was this review helpful? Yes
ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Guest, We are very sorry that we could not achieve your expectations during your stay with us. We take this opportunity to inform you that we are starting the rooms renovation and also that we are replacing the bad linens. Thank you for your comments, which have been treated by our quality department as an opportunity of improvement. We... More

brazil
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

THE hotel room was dirty, full of carpet spots on it. Gym was poor lacking all of equipments. Breakfast is very poor not to many options. No value for the money at all! Try another options nearby even if they are more expensive.

Was this review helpful? Yes
ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Guest, We would like to thank you for staying with and for leaving your comments at TripAdvisor. In order to attend your expectations and offer a good quality service, we count on your opinion and suggestions. Your comments have been treated by our quality department as an opportunity of improvement. We expect to have your trust and to have... More

HOUSTON, TX
Top Contributor
55 reviews 55 reviews
45 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 7, 2014

I stayed here on business for an extended week due to business in the area. The hotel was close enough to be where I was doing business that I could walk. I will start off by saying that I did not speak Portuguese and while the hotel staff did speak English, it was difficult to communicate overall. The check in... More

Was this review helpful? Yes
ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in São Paulo, and for taking the time to register your experience with us. We are very glad that you enjoyed your stay, and we take this opportunity to apologize for the instability with the Internet service during your stay. We are taking the necesary measures to... More

Zanzibar, Tanzania
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 10, 2014 via mobile

Old, not clean, gymnasium ridiculous with air conditioning not working, stinky bathroom, dirty carpet, all this for a ridiculously expensive rate. I almost forgot: useless internet, too slow to check emails most of the time.

Was this review helpful? Yes
ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Guest, We are very sorry for all the inconveniences during your stay with us. We would like to assure you that we are taking the necessary measures to avoid such troubles in the future. Unfortunately we do not have a larger area in order to expand out fitness center, but we are analyzing some options to make it a... More

Panama City, Panama
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2014 via mobile

Amazing experience...good breakfast...the rooms are big and clean. The personal is nice. Its a great location, very safe. I only change the rugs in the hall but it is a little detail. The hotel is amazing.

Was this review helpful? Yes
ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Ms Alira, We would like to thank you for choosing us for your stay in São Paulo, and for taking the time to register your comments, regarding your stay, Thank you very much for our compliments and comments. We hope to host you again soon at our hotel. Kind Regards, Ronaldo Martins and Team General Manager More

Rio de Janeiro, RJ
Top Contributor
87 reviews 87 reviews
29 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 12, 2014 via mobile

The rooms are big and clean, have stayed in this hotel for business many times as my company's office in Sao Paulo are very close to this hotel. Unfortunately this last time i went to Sao Paulo the city was on a very warm day, and the air conditioning in the room i stayed was working properly. i only found... More

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ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Mr Pedro, We have known your comments concerning the inconvenient caused by the air conditioning at you room, and for that we would like to apologize. We also would like to thank you for staying with us, and for taking the time to register your experience. In order to attend your expectations and offer a good quality service, we... More

Buenos Aires, Argentina
2 reviews
3 of 5 stars Reviewed January 21, 2014

As in many things in Brazil, especially hotel, where you pay more and get less. Quality Berrini is one of those. This hotel would be similar to 2-star in Asia or 3-star in the U.S. I stayed at this hotel many times on business due to its location and price. The room is ok but the carpet is disgusting!! Unfortunately,... More

Was this review helpful? Yes
ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Guest, We would like to thank you for staying with us at Quality Berrini, and also for taking the time to register you experience. In order to better serve your expectations and to offer an excellent service, we rely on your opinion and suggestions. We take this opportunity to inform you that we are planning to start, within this... More

Sao Paulo
Top Contributor
62 reviews 62 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 23, 2013

The rooms and hotel as a whole need a makeover. There are signs of poor maintenance, mold in bathrooms, appliances widely used.These are the bad points. Instead of it, bed linens and shower still comfortable. The best point is the staff: JB served us impeccably, always trying to help. The entire staff is very kind. I paid a very good... More

Was this review helpful? Yes
ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Guest, We would like to thank you for staying with us at Quality Berrini, and for taking the time to register your experience. We take this oportunity to inform you that we are planning to begin a makeover to our rooms by the end of this year. Thank you for your comments, which have been treated by our quality... More

Belo Horizonte, MG
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 22, 2013

This hotel is very nice, clean, the employees are friendly and the breakfast has fruit, yogurt, breads, cheese, juices. The only problem was having a taxi because I had to go to a nearby avenue to have one. But in general, yes it is a good hotel. I think this hotel is in a noisy neighborhood, so sleep was not... More

Was this review helpful? Yes
ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Mr Costat, We would like to thank you for staying with us, and for taking the time te register your experience. Thank you very much for your comments, which have been treated by our quality department as an opportunity of improvement. We expect to always have your trust and to host you again at our hotel. Kind Regards, Ronaldo... More

Panama City, Panama
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 30, 2013 via mobile

Office booked a room here to change from bluetree in morumbi area. They try to speak english and some spanish but as usual in brazil its always a challenge. Hotel is clean but its already showing signs od being old, its close to the sheraton, hyatt, and hilton but not at the same level. Requires a major update ans forget... More

Was this review helpful? Yes
ggeralqbe, Gerente geral at Quality Hotel Berrini, responded to this review

Dear Guest, We would like to thank you for staying with us, and for taking the time te register your experience. We hope that you will accept our apologies regarding the trouble experienced with the Internet connection. Thank you very much for your comments, which have been treated by our quality department as an opportunity of improvement. We expect to... More

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Additional Information about Quality Hotel Berrini

Address: Rua Heinrich Hertz, 14, Sao Paulo, State of Sao Paulo 04575-000 , Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Itaim Bibi , Pinheiros
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Quality Hotel Berrini 3.5*
Number of rooms: 214
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Also Known As:
Quality Hotel Berrini Sao Paulo, Brazil

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