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TRYP Tatuape

#63 of 308 Hotels in Sao Paulo
Certificate of Excellence
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Rua Serra de Jurea, 351 | Tatuapé, Sao Paulo, State of Sao Paulo 03323-020 , Brazil
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TRYP Tatuape
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Ranked #63 of 308 Hotels in Sao Paulo
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 2, 2014
sparty328 Guisborough, United Kingdom
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263 reviews from our community

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    36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • German first
  • Portuguese first
  • Spanish first
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English first
  • All months
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    (51)
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Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 2 nights for a wedding, my partner and I needed to have our phones to talk to people before the wedding and realised that there is only one wifi connection per room so only one of us could be connected to our phones at one time, the hotel charges you for a second connection. I had... More 

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Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Ysm7, Please accept our apologies as we do not have reached your expectations. We would like to let you know that all your comments were analyzed in order to imporove our services. Regarding to the internet connection we do have more than one connection per room and to request more connections, the Serviexpress Agents could help you by liberating... More 

Guisborough, United Kingdom
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 2, 2014

Spent a night here as I needed to be at the Tiete bus terminal early next morning and didn't want to spend too long in the notorious Sao Paulo traffic. Room was well laid out with all expected facilities including a kettle and good selection of English speaking channels (available through the audio button on the remote). I thought that... More 

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Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear “Sparty 328”, Your comments regarding your last with us were brought to our attention and we would like to kindly ask you to accept our sincerest apologies for the inconvenience caused by the noises on the next floor. Let us reassure you that we have immediately taken all the necessary measures in order to solve such inconvenience and to... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 21, 2014

Not in a great area of São Paulo, kind of far from the Metro, not a lot of restaurants nearby and one on-site isn't great. Hotel is clean, has reliable wifi, decent breakfast, and generally helpful front desk staff.

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Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Ms. Sujata, Thank you for your feedback about TRYP Tatuapé! Our hotel is very near to the Subway Station Tatuapé, the guests can arrive there walking just six blocks in ten minutes. In our neighborhood you can also find many restaurants, bars, malls and theaters. Thank you for the kind comments regarding the hotel, breakfast and our staff. See... More 

Ulm
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 17, 2013

personal on duty - horrible - with non interest for the guests, especially the hotelboys on reception - calling a taxi was "no their job" as well help with the luggage. The pool on the roof - a fake. The hotel can only be recommended for one night - waiting for a flight or ....

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Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Seppes403, Thank you so much for having taken the time to let us know your comments regarding your stay with us. Your comments were deeply appreciated as we firmly believe that the satisfaction of our clients is our most important goal and we know that quality of services can only be improved by listening to their opinions! We are... More 

Porto Alegre, RS
Top Contributor
93 reviews 93 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 24, 2013

Located in eastern sao Paulo, this hotel has a large bedroom a well supplied minibar. A nice bed with a "pillow menu" with six different alternatives are a very good for a good sleep. On the other hand, the breakfast is just OK and the room service offers a few (and expensive) food options. The WiFi connection is certainly a... More 

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Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Cid18, Thanks for choosing TRYP Tatuapé as your hotel during your stay in São Paulo! Thank you so much for your compliments about our size room, minibar and the pillow menu. These items are extremely important for a good night’s sleep, aren´t them? Please, sorry about any inconvenience with our internet system. Be sure that we are working hard... More 

London
Top Contributor
148 reviews 148 reviews
43 hotel reviews
576 helpful votes 576 helpful votes
4 of 5 stars Reviewed April 24, 2013

Close to airport in Eastern part of this vast city, reasonable rates for a large room, large bed and very good breakfast. Free Wifi is SLOW and pretty useless. Personally, while I understand their math, I hate the fact that outfits like Melia/Tryp decide to squeeze you for a buck on internet access when you get better and free internet... More 

Was this review helpful? Yes 2
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Mr. Cineasta, Thanks a lot for choosing TRYP Tatuapé during your stay in São Paulo and sharing your experience with the other travelers. Thanks for letting us know how much you enjoyed our size bed and room. It's a very nice feedback about our location, we are really close to the International Airport Guarulhos. Please, sorry about any inconvenience... More 

Minneapolis, MN
Top Contributor
127 reviews 127 reviews
48 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed April 10, 2013

I like this hotel much better than the Bluetree. I think these are the only decent hotels in this east part of town. Rooms are great, roomey, clean. As with many Brazil hotels the free Internet is a joke an many times unusable, ant they want 20 US a day for after service. Good news is there are 10 bars... More 

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Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear JSMinMN, Thank you so much to having time to write about TRYP Tatuapé hotel during your stay in São Paulo! We really enjoy to know that you liked the size and cleanness of ours rooms. Our breakfast is another attractive in our hotel. Find here every day a fresh and healthy breakfast to start your day. And the best:... More 

The Hague, The Netherlands
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 1, 2013

This hotel is just fine. There are a number of draw backs like for instance the air conditioning and the shower head which make a lot of noise. There are a number of clubs in the neighbourhood which produce a lot of sound and the single layer glass won’t stop that. You might need to bring ear plugs with you.... More 

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Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Mr. Lubbe, Thank you for returning to TRYP Tatuapé! We are very happy to welcome you again in our hotel. Sorry for the inconvenience with the noise of the air conditioner and shower room. We will work to improve it. Thank you so much your compliments regarding our apartments, furniture and the pillow menu. We always want to offer... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 20, 2013

We stayed here forwork for 10 days. Internet is terrible at the tenth floor, even the paid one. The area is not exceptional. The people working at the hote are nice, but not very pro active. The one really positive thing is the breakfast, but if you're having breakfast at 6am you'll have to eat in a dark restaurant as... More 

Was this review helpful? Yes 2
Taise_TRYPT, General Manager at TRYP Tatuape, responded to this review

Dear Mr. Donkey81, We would like to thank you so much for taking the time to bring to our attention your opinion regarding your stay with us. We are sorry for not matched fully your expectations regarding our internet system and lighting in the restaurant area. Our internet high speed system is compatible to other hotels in the same category... More 

1 review
2 of 5 stars Reviewed November 20, 2012

I stayed at this hotel for a week I was less then satisfied. Horrible value for the money. Staff are brusque and must be asked multiple times for services. Prices are high. Internet is a joke. They offer free Internet that has nearly no speed and paid Internet that is under one meg a joke and unfunctionally slow. Food is... More 

Was this review helpful? Yes
Taise_TRYPT, General Manager at TRYP Tatuape, responded to this review

Dear Guest, Your comments regarding your last with us were brought to our attention and according to the conversation with your father during your stay, we regret not having pleased your hotel rate expectation. The price of food and the internet in our hotel is compatible to other hotels of the same category in São Paulo. Regarding the hotel rate,... More 

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