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TRYP Tatuape

#97 of 305 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersSilver level
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Rua Serra de Jurea, 351 | Tatuapé, Sao Paulo, State of Sao Paulo 03323-020 , Brazil
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TRYP Tatuape
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399 Reviews from our TripAdvisor Community

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Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed November 19, 2015

I have stayed at this hotel for many years and unfortunately it's not the same as it used to be. For a business hotel the wifi is horrible, slow and constantly cutting off. In this part of São Paulo there are not very many choices so I guess there is not as much need to do as much customer service.

Helpful?
Thank Jimmy J
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Mr. Jimmy, Your comments regarding your last with us were brought to our attention and we would like to kindly ask you to accept our sincerest apologies for the inconvenience caused by the Wi-Fi. Let us reassure you that we have immediately taken all the necessary measures in order to solve such inconvenience and to avoid this to happen... More 

Rio de Janeiro, RJ
Level Contributor
150 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed August 7, 2015 via mobile

Spent a night here and found the hotel to be excellent. Rooms were very spacious, quiet and comfortable with everything I needed there. The breakfast was great with a good selection of food and drinks. Would definitely use this one again if I was in this area of São Paulo

Helpful?
Thank bc1050
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear “BC1050”, Thank you so much for having taken the time to let us know your comments regarding your stay with us. Your remarks were deeply appreciated as we firmly believe that the satisfaction of our clients is our most important goal and we know that quality of services can only be improved by listening to their suggestions and complaints.... More 

Stuttgart, Arkansas
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 8, 2015 via mobile

The check in was horror. The front desk staff didn't tried to full fill my wishes, no help with the suitcases. I said clearly during check in this is the first and last time here. The staff didn't tried to convince me to come back again. The room was ok. But not totally clean especially the towels and the bed... More 

Helpful?
Thank Anakin G
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear “Anakin G”, Your comments regarding your last with us were brought to our attention and we would like to kindly ask you to accept our sincerest apologies for the inconveniences described. Let us reassure you that we have immediately taken all the necessary measures in order to solve such inconvenience and to avoid this to happen again. We would... More 

Sofia, Bulgaria
Level Contributor
48 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed April 16, 2015

This is a nice hotel in a convenient region of Sao Paulo (well connected both to the center and the other parts of the city via the nearby metro station Tatuape) and to Guarulhos airport by a direct public bus #257, also starting from the metro station - which is a particularly nice and cost effective solution. Going to Congonhas... More 

Helpful?
Thank thomasbg
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Mr. “Thomasbg”, Thank you for sending your comments about TRYP Tatuapé in our TripAdvisor’s page! We are sure that your comments will help a lot or our other guests before their trip! All the information about our location and how to arrive in our hotel are absolutely correct and will help all who don’t know our neighborhood. Thank you... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed March 9, 2015 via mobile

We stayed here for 2 nights for a wedding, my partner and I needed to have our phones to talk to people before the wedding and realised that there is only one wifi connection per room so only one of us could be connected to our phones at one time, the hotel charges you for a second connection. I had... More 

Helpful?
Thank Ysm7
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Ysm7, Please accept our apologies as we do not have reached your expectations. We would like to let you know that all your comments were analyzed in order to imporove our services. Regarding to the internet connection we do have more than one connection per room and to request more connections, the Serviexpress Agents could help you by liberating... More 

Guisborough, United Kingdom
Level Contributor
71 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 2, 2014

Spent a night here as I needed to be at the Tiete bus terminal early next morning and didn't want to spend too long in the notorious Sao Paulo traffic. Room was well laid out with all expected facilities including a kettle and good selection of English speaking channels (available through the audio button on the remote). I thought that... More 

Helpful?
Thank sparty328
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear “Sparty 328”, Your comments regarding your last with us were brought to our attention and we would like to kindly ask you to accept our sincerest apologies for the inconvenience caused by the noises on the next floor. Let us reassure you that we have immediately taken all the necessary measures in order to solve such inconvenience and to... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 21, 2014

Not in a great area of São Paulo, kind of far from the Metro, not a lot of restaurants nearby and one on-site isn't great. Hotel is clean, has reliable wifi, decent breakfast, and generally helpful front desk staff.

Helpful?
Thank Sujata B
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Ms. Sujata, Thank you for your feedback about TRYP Tatuapé! Our hotel is very near to the Subway Station Tatuapé, the guests can arrive there walking just six blocks in ten minutes. In our neighborhood you can also find many restaurants, bars, malls and theaters. Thank you for the kind comments regarding the hotel, breakfast and our staff. See... More 

Ulm
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 17, 2013

personal on duty - horrible - with non interest for the guests, especially the hotelboys on reception - calling a taxi was "no their job" as well help with the luggage. The pool on the roof - a fake. The hotel can only be recommended for one night - waiting for a flight or ....

Helpful?
1 Thank seppes403
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Seppes403, Thank you so much for having taken the time to let us know your comments regarding your stay with us. Your comments were deeply appreciated as we firmly believe that the satisfaction of our clients is our most important goal and we know that quality of services can only be improved by listening to their opinions! We are... More 

Porto Alegre, RS
Level Contributor
144 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed May 24, 2013

Located in eastern sao Paulo, this hotel has a large bedroom a well supplied minibar. A nice bed with a "pillow menu" with six different alternatives are a very good for a good sleep. On the other hand, the breakfast is just OK and the room service offers a few (and expensive) food options. The WiFi connection is certainly a... More 

Helpful?
Thank Cidio_H
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Cid18, Thanks for choosing TRYP Tatuapé as your hotel during your stay in São Paulo! Thank you so much for your compliments about our size room, minibar and the pillow menu. These items are extremely important for a good night’s sleep, aren´t them? Please, sorry about any inconvenience with our internet system. Be sure that we are working hard... More 

London
Level Contributor
156 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 599 helpful votes
4 of 5 stars Reviewed April 24, 2013

Close to airport in Eastern part of this vast city, reasonable rates for a large room, large bed and very good breakfast. Free Wifi is SLOW and pretty useless. Personally, while I understand their math, I hate the fact that outfits like Melia/Tryp decide to squeeze you for a buck on internet access when you get better and free internet... More 

Helpful?
2 Thank Cineasta
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Mr. Cineasta, Thanks a lot for choosing TRYP Tatuapé during your stay in São Paulo and sharing your experience with the other travelers. Thanks for letting us know how much you enjoyed our size bed and room. It's a very nice feedback about our location, we are really close to the International Airport Guarulhos. Please, sorry about any inconvenience... More 

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