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TRYP Tatuape

#84 of 310 Hotels in Sao Paulo
Certificate of Excellence
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Rua Serra de Jurea, 351 | Tatuapé, Sao Paulo, State of Sao Paulo 03323-020 , Brazil
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TRYP Tatuape
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303 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stuttgart, Arkansas
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 8, 2015

The check in was horror. The front desk staff didn't tried to full fill my wishes, no help with the suitcases. I said clearly during check in this is the first and last time here. The staff didn't tried to convince me to come back again. The room was ok. But not totally clean especially the towels and the bed... More 

Was this review helpful? Yes
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear “Anakin G”, Your comments regarding your last with us were brought to our attention and we would like to kindly ask you to accept our sincerest apologies for the inconveniences described. Let us reassure you that we have immediately taken all the necessary measures in order to solve such inconvenience and to avoid this to happen again. We would... More 

Sofia, Bulgaria
Senior Contributor
48 reviews 48 reviews
38 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 16, 2015

This is a nice hotel in a convenient region of Sao Paulo (well connected both to the center and the other parts of the city via the nearby metro station Tatuape) and to Guarulhos airport by a direct public bus #257, also starting from the metro station - which is a particularly nice and cost effective solution. Going to Congonhas... More 

Was this review helpful? Yes
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Mr. “Thomasbg”, Thank you for sending your comments about TRYP Tatuapé in our TripAdvisor’s page! We are sure that your comments will help a lot or our other guests before their trip! All the information about our location and how to arrive in our hotel are absolutely correct and will help all who don’t know our neighborhood. Thank you... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 9, 2015 via mobile

We stayed here for 2 nights for a wedding, my partner and I needed to have our phones to talk to people before the wedding and realised that there is only one wifi connection per room so only one of us could be connected to our phones at one time, the hotel charges you for a second connection. I had... More 

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Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Ysm7, Please accept our apologies as we do not have reached your expectations. We would like to let you know that all your comments were analyzed in order to imporove our services. Regarding to the internet connection we do have more than one connection per room and to request more connections, the Serviexpress Agents could help you by liberating... More 

Guisborough, United Kingdom
Top Contributor
53 reviews 53 reviews
38 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 2, 2014

Spent a night here as I needed to be at the Tiete bus terminal early next morning and didn't want to spend too long in the notorious Sao Paulo traffic. Room was well laid out with all expected facilities including a kettle and good selection of English speaking channels (available through the audio button on the remote). I thought that... More 

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Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear “Sparty 328”, Your comments regarding your last with us were brought to our attention and we would like to kindly ask you to accept our sincerest apologies for the inconvenience caused by the noises on the next floor. Let us reassure you that we have immediately taken all the necessary measures in order to solve such inconvenience and to... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 21, 2014

Not in a great area of São Paulo, kind of far from the Metro, not a lot of restaurants nearby and one on-site isn't great. Hotel is clean, has reliable wifi, decent breakfast, and generally helpful front desk staff.

Was this review helpful? Yes
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Ms. Sujata, Thank you for your feedback about TRYP Tatuapé! Our hotel is very near to the Subway Station Tatuapé, the guests can arrive there walking just six blocks in ten minutes. In our neighborhood you can also find many restaurants, bars, malls and theaters. Thank you for the kind comments regarding the hotel, breakfast and our staff. See... More 

Ulm
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 17, 2013

personal on duty - horrible - with non interest for the guests, especially the hotelboys on reception - calling a taxi was "no their job" as well help with the luggage. The pool on the roof - a fake. The hotel can only be recommended for one night - waiting for a flight or ....

Was this review helpful? Yes 1
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Seppes403, Thank you so much for having taken the time to let us know your comments regarding your stay with us. Your comments were deeply appreciated as we firmly believe that the satisfaction of our clients is our most important goal and we know that quality of services can only be improved by listening to their opinions! We are... More 

Porto Alegre, RS
Top Contributor
104 reviews 104 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed May 24, 2013

Located in eastern sao Paulo, this hotel has a large bedroom a well supplied minibar. A nice bed with a "pillow menu" with six different alternatives are a very good for a good sleep. On the other hand, the breakfast is just OK and the room service offers a few (and expensive) food options. The WiFi connection is certainly a... More 

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Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Cid18, Thanks for choosing TRYP Tatuapé as your hotel during your stay in São Paulo! Thank you so much for your compliments about our size room, minibar and the pillow menu. These items are extremely important for a good night’s sleep, aren´t them? Please, sorry about any inconvenience with our internet system. Be sure that we are working hard... More 

London
Top Contributor
148 reviews 148 reviews
43 hotel reviews
592 helpful votes 592 helpful votes
4 of 5 stars Reviewed April 24, 2013

Close to airport in Eastern part of this vast city, reasonable rates for a large room, large bed and very good breakfast. Free Wifi is SLOW and pretty useless. Personally, while I understand their math, I hate the fact that outfits like Melia/Tryp decide to squeeze you for a buck on internet access when you get better and free internet... More 

Was this review helpful? Yes 2
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Mr. Cineasta, Thanks a lot for choosing TRYP Tatuapé during your stay in São Paulo and sharing your experience with the other travelers. Thanks for letting us know how much you enjoyed our size bed and room. It's a very nice feedback about our location, we are really close to the International Airport Guarulhos. Please, sorry about any inconvenience... More 

Minneapolis, MN
Top Contributor
127 reviews 127 reviews
48 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed April 10, 2013

I like this hotel much better than the Bluetree. I think these are the only decent hotels in this east part of town. Rooms are great, roomey, clean. As with many Brazil hotels the free Internet is a joke an many times unusable, ant they want 20 US a day for after service. Good news is there are 10 bars... More 

Was this review helpful? Yes 1
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear JSMinMN, Thank you so much to having time to write about TRYP Tatuapé hotel during your stay in São Paulo! We really enjoy to know that you liked the size and cleanness of ours rooms. Our breakfast is another attractive in our hotel. Find here every day a fresh and healthy breakfast to start your day. And the best:... More 

The Hague, The Netherlands
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 1, 2013

This hotel is just fine. There are a number of draw backs like for instance the air conditioning and the shower head which make a lot of noise. There are a number of clubs in the neighbourhood which produce a lot of sound and the single layer glass won’t stop that. You might need to bring ear plugs with you.... More 

Was this review helpful? Yes
Taise_TRYPT, Gerente geral at TRYP Tatuape, responded to this review

Dear Mr. Lubbe, Thank you for returning to TRYP Tatuapé! We are very happy to welcome you again in our hotel. Sorry for the inconvenience with the noise of the air conditioner and shower room. We will work to improve it. Thank you so much your compliments regarding our apartments, furniture and the pillow menu. We always want to offer... More 

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