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Tryp Iguatemi

#43 of 307 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersPlatinum level
3.5 of 5
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Rua Iguatemi, 150 | Itaim, Sao Paulo, State of Sao Paulo 01451-010 , Brazil
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1 room 1 guest
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342 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • German first
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  • Portuguese first
  • Russian first
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English first
  • All months
    (342)
  • Mar-May only
    (68)
  • Jun-Aug only
    (90)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (89)
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Canton of Ticino, Switzerland
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Classic Hotel with not much special things to comment. Probably you can get something more particular in the night. At the end I choose it just for the price which at that time was competitive considering that I was wondering to have a cleaned, easy and centered Hotel, to stay just one day for a meeting and leave the following.... More 

Was this review helpful? Yes
Natalie D, Gerente geral at Tryp Iguatemi, responded to this review

Dear 8Giac6, Thank you for choosing TRYP Iguatemi for your stay in Sao Paulo. We were happy that our price and location have met your needs. Unfortunately the local law permits do not include the transfer service on your account, but drivers can always send invoices and credit cards to cater to our guests. At its next meeting in Sao... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've stayed for 11days and everything went well. From room service, breakfast food and wifi! :) The price is affordable, accessible to shopping malls and bars! (Tatu bola bar is a must visit if you love to chill out!) and the most important its a safe place you can walk outside the hotel at any time alone.

Was this review helpful? Yes
Natalie D, Gerente geral at Tryp Iguatemi, responded to this review

Dear Maritess, Thank you for choosing TRYP Iguatemi for your stay in Sao Paulo for this long period and his kind comments. We were very happy to hear that you enjoyed all the facilities of our location and our services. We hope to have the honor to receive it again soon. Best Regards, Natalie Diorio - General Manager More 

Agoura Hills, California
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, great service, great beds, outstanding management. Everything works, the rooms are above average (awesome pillows) and the property is well maintained. An excellent choice for business or fun.

Was this review helpful? Yes
Natalie D, Gerente geral at Tryp Iguatemi, responded to this review

Dear Mr. JfK102761, First we would like to thank you for choosing TRYP Iguatemi for your stay in Sao Paulo and provide your time to comment on their experiences. We were very happy to know that we can meet your expectations through our services and facilities. Thanks for the kind comments and hope to have the pleasure of welcoming you... More 

1 review
1 of 5 stars Reviewed May 12, 2015 via mobile

Really Terrible, we booked junior suites, so unclean , don't look under the bed!, breakfast crap also Very noisy even from 16th floor, gym spa and sauna really poor and dirty, no towels asked three times.

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Natalie D, Gerente geral at Tryp Iguatemi, responded to this review

Dear Des MDonald, We would like to thank you for taking the time to let us know about your experience during your stay with us. We are sorry about all this issues that you had and be sure we are already taking care to avoid this situation again. Best regards, More 

Connecticut USA
Level Contributor
124 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed May 7, 2015

The hotel is on a busy street in the Itaim district. Rooms are adequate but far from luxurious. Closet is too small and bathrooms are even smaller and very basic. The breakfast buffet is immense with lots of fresh fruit like in most Brazilian hotels. However in this one breakfast is not included in the price, contrary what is customary... More 

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Natalie D, Gerente geral at Tryp Iguatemi, responded to this review

Dear Picaflora, I would like to thank you for taking the time to let us know about your stay with us. Be sure that all your comments are important to help us to improve our servisse every day. We hope see you during your next visit to São Paulo, Best regards, More 

Kirchheim bei Munich, Germany
1 review
3 of 5 stars Reviewed May 1, 2015

I stayed for a business trip. Arrived early morning after a night over flight. no early check in possible, unless you pay 50% additional. They gave us the opportunity to change clothes in the bathroom. No shower, no towels. The room was quite worn out, but okay. What I did not like the glass door in the shower was dirty... More 

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Natalie D, Gerente geral at Tryp Iguatemi, responded to this review

Dear Mrs . Isolde201, First of all I would like to thank you for taking the time to let us know about your stay. We are really sorry about cleanliness. Be sure we are already taking care of this with our team. We hope see you soon, Best regards, More 

San Jose, California
Level Contributor
118 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed April 4, 2015

Stayed here for 2 weeks. My wife and I came to SP for a work trip, hotel was very conveniently adjacent to work. Rooms were on the small side, was surprised when the front desk said all rooms were the same size but we made do. Bathroom was a good size, bed was not very comfortable though. Felt old &... More 

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Natalie D, Gerente geral at Tryp Iguatemi, responded to this review

Dear Mr. Stephen E. First of all I would like to thank you for taking a time to review our hotel. We are glad to know that our accomodations, room service and staff have reached your expectation. Regarding to the bed, we just changed last year our mattresses and we feel sorry if it did not pleased you. Please feel... More 

Milano
Level Contributor
124 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed March 30, 2015

As underlined by other guests, this hotel is clean and with a good service, the structure of the hotel is old indeed. My room was small, with old and very used door and furniture, and a noisy AC. As for me, I would choose anither hotel next time

Was this review helpful? Yes
Natalie D, Gerente geral at Tryp Iguatemi, responded to this review

Dear Mr. Bibips, First we would like to thank you for choosing Tryp Iguatemi Hotel for your stay in Sao Paulo and highlight the quality of our services. We are constantly working to improvements in our structure. We are doing the exchange of air conditioners of the rooms for more modern and silent devices. We are preparing changes in our... More 

Porto Alegre, RS
Level Contributor
136 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed March 8, 2015

I nice location with good sized rooms (we stayed in a junior suite) with a 40" TV, free WiFi, a Nespresso machine with some capsules and a pillow menu. Besides that a good shower. What else do I need for a couple of days?

Was this review helpful? Yes 1
Rodrigo S, Gerente geral at Tryp Iguatemi, responded to this review

Dear Mr. Cidio_H, Thank you for choosing Tryp Iguatemi for your stay in Sao Paulo and present us with your comments. We are very happy that you have stayed in our Junior Suite and used all the comfort that it provides. We hope to have the pleasure to welcome you again soon. Best Regards, Natalie Diorio - General Manager More 

Mexico City, Mexico
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed January 30, 2015

It's not the first time I stay in this hotel but it's my first review. The hotel seems a bit old now (after not visiting for 3 years.) Still, the service is excellent at the front desk and restaurants. Check-in and check-out is super fast. Rooms are large and while the bed is comfortable, the pillow not so much -... More 

Was this review helpful? Yes 2
Rodrigo S, Gerente geral at Tryp Iguatemi, responded to this review

Dear Mr. Jack F, Thank you for choosing Tryp Iguatemi for your lodging in Sao Paulo. We are very happy to have returned and is always a great pleasure to welcome you. It is great to know that our accommodations are in line with your needs. We are located in a region with many restaurants, bars, malls, Museums and Hotel... More 

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