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Tryp Iguatemi

#49 of 310 Hotels in Sao Paulo
Certificate of Excellence
3.5 of 5
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Rua Iguatemi, 150 | Itaim, Sao Paulo, State of Sao Paulo 01451-010 , Brazil
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Tryp Iguatemi
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Ranked #49 of 310 Hotels in Sao Paulo
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 weeks ago
picafloralpino Connecticut USA
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313 reviews from our community

Traveler rating
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    137
    43
    14
    4
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40
52
10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Really Terrible, we booked junior suites, so unclean , don't look under the bed!, breakfast crap also Very noisy even from 16th floor, gym spa and sauna really poor and dirty, no towels asked three times.

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Natalie D, Gerente geral at Tryp Iguatemi, responded to this review

Dear Des MDonald, We would like to thank you for taking the time to let us know about your experience during your stay with us. We are sorry about all this issues that you had and be sure we are already taking care to avoid this situation again. Best regards, More 

Connecticut USA
Top Contributor
114 reviews 114 reviews
52 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is on a busy street in the Itaim district. Rooms are adequate but far from luxurious. Closet is too small and bathrooms are even smaller and very basic. The breakfast buffet is immense with lots of fresh fruit like in most Brazilian hotels. However in this one breakfast is not included in the price, contrary what is customary... More 

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Natalie D, Gerente geral at Tryp Iguatemi, responded to this review

Dear Picaflora, I would like to thank you for taking the time to let us know about your stay with us. Be sure that all your comments are important to help us to improve our servisse every day. We hope see you during your next visit to São Paulo, Best regards, More 

Kirchheim bei Munich, Germany
1 review
3 of 5 stars Reviewed 4 weeks ago

I stayed for a business trip. Arrived early morning after a night over flight. no early check in possible, unless you pay 50% additional. They gave us the opportunity to change clothes in the bathroom. No shower, no towels. The room was quite worn out, but okay. What I did not like the glass door in the shower was dirty... More 

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Natalie D, Gerente geral at Tryp Iguatemi, responded to this review

Dear Mrs . Isolde201, First of all I would like to thank you for taking the time to let us know about your stay. We are really sorry about cleanliness. Be sure we are already taking care of this with our team. We hope see you soon, Best regards, More 

San Jose, California
Top Contributor
94 reviews 94 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed April 4, 2015

Stayed here for 2 weeks. My wife and I came to SP for a work trip, hotel was very conveniently adjacent to work. Rooms were on the small side, was surprised when the front desk said all rooms were the same size but we made do. Bathroom was a good size, bed was not very comfortable though. Felt old &... More 

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Natalie D, Gerente geral at Tryp Iguatemi, responded to this review

Dear Mr. Stephen E. First of all I would like to thank you for taking a time to review our hotel. We are glad to know that our accomodations, room service and staff have reached your expectation. Regarding to the bed, we just changed last year our mattresses and we feel sorry if it did not pleased you. Please feel... More 

Milano
Top Contributor
112 reviews 112 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed March 30, 2015

As underlined by other guests, this hotel is clean and with a good service, the structure of the hotel is old indeed. My room was small, with old and very used door and furniture, and a noisy AC. As for me, I would choose anither hotel next time

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Natalie D, Gerente geral at Tryp Iguatemi, responded to this review

Dear Mr. Bibips, First we would like to thank you for choosing Tryp Iguatemi Hotel for your stay in Sao Paulo and highlight the quality of our services. We are constantly working to improvements in our structure. We are doing the exchange of air conditioners of the rooms for more modern and silent devices. We are preparing changes in our... More 

Porto Alegre, RS
Top Contributor
102 reviews 102 reviews
25 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 8, 2015

I nice location with good sized rooms (we stayed in a junior suite) with a 40" TV, free WiFi, a Nespresso machine with some capsules and a pillow menu. Besides that a good shower. What else do I need for a couple of days?

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Rodrigo S, Gerente geral at Tryp Iguatemi, responded to this review

Dear Mr. Cidio_H, Thank you for choosing Tryp Iguatemi for your stay in Sao Paulo and present us with your comments. We are very happy that you have stayed in our Junior Suite and used all the comfort that it provides. We hope to have the pleasure to welcome you again soon. Best Regards, Natalie Diorio - General Manager More 

Mexico City, Mexico
Top Contributor
51 reviews 51 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 30, 2015

It's not the first time I stay in this hotel but it's my first review. The hotel seems a bit old now (after not visiting for 3 years.) Still, the service is excellent at the front desk and restaurants. Check-in and check-out is super fast. Rooms are large and while the bed is comfortable, the pillow not so much -... More 

Was this review helpful? Yes 1
Rodrigo S, Gerente geral at Tryp Iguatemi, responded to this review

Dear Mr. Jack F, Thank you for choosing Tryp Iguatemi for your lodging in Sao Paulo. We are very happy to have returned and is always a great pleasure to welcome you. It is great to know that our accommodations are in line with your needs. We are located in a region with many restaurants, bars, malls, Museums and Hotel... More 

Plymouth, United Kingdom
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 28, 2015

Good location, helpful staff, decent size rooms, comfortable beds. Only slight complaint is the fact that the hotel is slightly noisy. The rooms have wooden floors, so anyone moving a chair or dropping something it makes a racket. Thats ok during the day, not so good at 3 in the morning

Was this review helpful? Yes 1
Rodrigo S, Gerente geral at Tryp Iguatemi, responded to this review

Dear Mr. Vron O, First we would like to thank you for choosing Tryp Iguatemi for your stay in Sao Paulo and make your assessment of our services on Trip Advisor. We're glad that our accommodation, location and staff have pleased you. If you prefer we have a floor with carpet that pose meet your need. We hope to welcome... More 

Chicago, Illinois
Top Contributor
158 reviews 158 reviews
58 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed January 9, 2015

This hotel is in a good location but, in general, is disappointing. The rooms are basic with simple bathrooms. The hallways are not air-conditioned and look as though they belong in a roadside motel during the 1950s. The staff tries to be helpful but, some employees--even in reception--seem less than efficient in English. Internet connection is included in the room... More 

Was this review helpful? Yes 1
Rodrigo S, Gerente geral at Tryp Iguatemi, responded to this review

Dear Mr. WillimGo, Thank you for choosing Hotel Tryp Iguatemi for your stay in Sao Paulo. I regret the inconvenience in your stay with us, I can assure you that these facts do not represent our quality standards and that those responsible for areas above have taken the necessary arrangements with the appropriate teams. We are sure that there was... More 

Senior Contributor
22 reviews 22 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 25, 2014 via mobile

The Tryp Iguatemi is my business hotel for Sao Paulo. Probably the police should put a line around it and yell "nothing to see here"... That really sums up the place. Rooms are simple, bathroom is simple, but the bed is ok. And thats basically why this place exists, to offer a bed.

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Rodrigo S, Gerente geral at Tryp Iguatemi, responded to this review

Dear Mr. Bruno Z, First we would like to thank you for choosing Hotel Tryp Iguatemi as your Business hotel in Sao Paulo. We are sorry to have not met your expectations with respect to our apartment and facilities. Please be advised that the proposal of the TRYP Hotels brand are city hotels with good location for guests to enjoy... More 

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