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Quality Suites Imperial Hall

3.5 of 5 Rua da Consolacao, 3555, Sao Paulo, State of Sao Paulo 01416, Brazil
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148 reviews from our community

Traveler rating
    27
    69
    38
    7
    7
See reviews for
18
28
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69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Guatemala
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I visited this hotel on Oct '14 on a Biz Trip and staff was very friendly and super helpful, so they made my trip more enjoyable. Clean hotel and very well organised rooms. Decent breakfast and well located with trendy restaurants in the area, so that's a plus if you are looking to relax after work.

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Milan, Italy
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 5, 2014

Would you pay 70 euros for washing and ironing 3 shirts ? that is what they have charged me. Would you stay in a cold hotel without any heating in winter time ? what else ? . Stained old carpeting and couch. Old curtains , also very dirty and plenty of holes. All the bathroom towels were thin and had... More

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ahiqsih, Gerente de recepção at Quality Suites Imperial Hall, responded to this review
Google Translation

Prezado Sr. Pablo, Agradecemos o envio dos seus comentários, o que nos dá a oportunidade de esclarecer a verdade sobre... More

Chicago, Illinois
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 26, 2014

When I first stayed here in 2009, I was willing to overlook the worn furniture and the bathroom that was badly in need of repair because of the location. The hotel is located in a safe neighborhood. It is now 2014 and nothing has been renovated. Blue mold in the shower and bathroom sink. Stained carpeting and couch. Curtains are... More

Was this review helpful? Yes 4
ahiqsih, Gerente de recepção at Quality Suites Imperial Hall, responded to this review

Dear Mr. Scorth. First, we would like to apologize for all the inconveniences you had during your last stay at our hotel. Your feedback is highly appreciated and will help us to improve our ability to serve you. We appreciated the positive comments in regards to our employees. Please feel free to contact me through my email (serviços.qsih@atlanticahotels.com.br) or call... More

1 review
3 of 5 stars Reviewed May 14, 2014 via mobile

They had booking problems with my late arrival. Better confirm also directly, not just via internet booking services. Very helpfull people. Breakfirst fair. In walkable distance to many nice restaurants and good shopping! I would go again.

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ahiqsih, Gerente de recepção at Quality Suites Imperial Hall, responded to this review

Hello Mr. Andreas. First, we would like to apologize for the inconvenience you had upon your arrival at the hotel. We greatly appreciated your feedback comments. We hope to see you soon at our hotel! More

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 29, 2014

This is a well-positioned hotel. There were a couple of members of staff who deserve recognition: Aline and Barbosa for their professionalism and friendly smile. The rest of the staff seems not to care, let alone help a guest. I have a firm grasp of hospitality industry since I studied Hotel and Catering in Europe. I also travel frequently all... More

Was this review helpful? Yes 4
ahiqsih, Gerente de recepção at Quality Suites Imperial Hall, responded to this review

Dear Mr. Junior. First, we would like to apologize for all the inconveniences you had during your last stay at our hotel. Your feedback is highly appreciated and will help us to improve our ability to serve you. Please feel free to contact me through my email (serviços.qsih@atlanticahotels.com.br) or call me at (55 -11 - 21374555) before your next stay.... More

Geneva, Switzerland
Top Contributor
222 reviews 222 reviews
58 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed March 2, 2014

The is supposed to be a 4 star hotel, nicely located around Paulista Avenue, safe, with lots of restaurants , shopping places around. We checked in and was received by non English speaking receptionist. we were so surprised Brazil being a top tourist destination, we would have thought that communicating in English wouldn't be a problem! and it was a... More

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ahiqsih, Gerente at Quality Suites Imperial Hall, responded to this review

On behalf of Quality Suites Imperial Hall, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality. We would like to inform you that we are working on our associates in order to improve the communication in english with our guests. We hope you will see the improvement and enjoy your time with... More

Buenos Aires, Argentina
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 8, 2013

Location Is uncomparable. Cost Benefit Win Situation . Many restaurants and high end stores and art galeries arund. Its a very nice and safe place to go to. Very many thanks to all the people at the hotel , I have had a wonderful stay , aside form the great service you have all provided , you are all really... More

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ahiqsih, Gerente de relações com clientes at Quality Suites Imperial Hall, responded to this review
Google Translation

Gostaríamos de agradecer pelos elogios.Ficamos muito felizes que tenha gostado do nosso hotel. Esperamos que volte a se hospedar conosco... More

Brooklyn, New York
2 reviews
4 of 5 stars Reviewed September 11, 2013

I stayed here on a recent business trip, and I have to say I was very pleased overall. Rooms have been redecorated Nice to have a kitchenette Bown of fresh fruit delivered to my room each afternoon Nice breakfast buffet (included in price) Very good restaurant downstairs (souffles are wonderful) Good service at the front desk, plenty of staff speak... More

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ggeralqsih, Manager at Quality Suites Imperial Hall, responded to this review

We appreciate your compliments about our hotel. Thank you for choosing Quality Suítes Imperial Hall and we hope to see you again soon in our hotel. More

Chester, United Kingdom
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 19, 2012

This hotel is very well located. The rooms are large, clean and have a small kitchen with fridge. The bed is really good. The rest of the fittings and fixtures are old and dated especially the bathroom which could really use a refurbishment. For Sao Paulo the hotel is also good value for money.

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Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 4, 2012

While not a classic style business hotel, the Quality Suites offers suburb amenities and comfort for the price. Great location in the garden area of SP near high end shopping, if that is your thing, and lots of restaurants. The suite was not large but it offered everything you need for comfort. Most importantly, the room was very clean. The... More

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Additional Information about Quality Suites Imperial Hall

Address: Rua da Consolacao, 3555, Sao Paulo, State of Sao Paulo 01416, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Quality Suites Imperial Hall 3.5*
Number of rooms: 148
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Also Known As:
Quality Suites Imperial Hall Hotel Sao Paulo
Quality Inn Sao Paulo
Quality Suites Imperial Hall Sao Paulo, Brazil

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