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Quality Suites Imperial Hall

Rua da Consolacao, 3555, Sao Paulo, State of Sao Paulo 01416, Brazil
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Quality Suites Imperial Hall
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Quality Suites Imperial Hall
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184 reviews from our community

Traveler rating
    31
    85
    49
    10
    9
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27
33
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82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is located in a great neighborhood, surrounded by restaurants and shops. The lobby is nice, and the staff was friendly and helpful. The restaurant is very good, and the breakfast which was included was excellent. Unfortunately the owners of this hotel need to do some major renovation of the rooms. Carpets were old and sticky, showers had mold... More 

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st louis, mo
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Let me start with the positive aspects of this hotel. The location is great! It is located near shopping and restaurants in a very safe area of Sao Paulo. The restaurant in the hotel is yummy and Jaime was a fantastic server. Breakfast was included and had a great selection. Overall, the staff at the hotel was helpful and were... More 

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Travelers are raving about these Sao Paulo hotels

Copenhagen, Denmark
Top Contributor
114 reviews 114 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed April 19, 2015

Great breakfast, excellent location for shopping at Oscar F. street, with all the good shops around. 20 minuttes walk up hill to one Metro Station. I stayed at second floor, with a old bathroom facilities. The Gym at the top floor and small pool, was nice to use. The view up there was the best. I could easly check-in, and... More 

Was this review helpful? Yes 1
Cranleigh, United Kingdom
Top Contributor
107 reviews 107 reviews
20 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed December 20, 2014

This is a very good hotel. I use it as my company's office is around the corner, two minutes away. The service here is really good, nothing os too much trouble, and there are always lots of staff around to help with anything that's needed, which is really exceptional. Breakfast is always good, the suite I always have is spacious,... More 

Was this review helpful? Yes 1
ahiqsih, Front Office Manager at Quality Suites Imperial Hall, responded to this review

Dear Mr. Steve. Thank you very much for your nice comments about our hotel. Your feedback is highly appreciated by us. We hope to see you soon! More 

Vancouver, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 18, 2014

Dirty rooms, my sheets were stained, staff very unfriendly, they gave a me super dirty room not ready for check in and i received apologies very ironically so for the price you can have better hotel. Location is good but the quality of this hotel is very poor. Even after they gave me other room the mirrow was dirty with... More 

Was this review helpful? Yes 1
Guatemala
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 20, 2014

I visited this hotel on Oct '14 on a Biz Trip and staff was very friendly and super helpful, so they made my trip more enjoyable. Clean hotel and very well organised rooms. Decent breakfast and well located with trendy restaurants in the area, so that's a plus if you are looking to relax after work.

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ahiqsih, Gerente de recepção at Quality Suites Imperial Hall, responded to this review

Dear Mrs. Marissa, thank you very much for your nice comments. Your feedback is highly appreciated by us. We hope to see you soon! More 

Milan, Italy
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed August 5, 2014

Would you pay 70 euros for washing and ironing 3 shirts ? that is what they have charged me. Would you stay in a cold hotel without any heating in winter time ? what else ? . Stained old carpeting and couch. Old curtains , also very dirty and plenty of holes. All the bathroom towels were thin and had... More 

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ahiqsih, Gerente de recepção at Quality Suites Imperial Hall, responded to this review
Google Translation

Prezado Sr. Pablo, Agradecemos o envio dos seus comentários, o que nos dá a oportunidade de esclarecer a verdade sobre... More 

Chicago, Illinois
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 26, 2014

When I first stayed here in 2009, I was willing to overlook the worn furniture and the bathroom that was badly in need of repair because of the location. The hotel is located in a safe neighborhood. It is now 2014 and nothing has been renovated. Blue mold in the shower and bathroom sink. Stained carpeting and couch. Curtains are... More 

Was this review helpful? Yes 5
ahiqsih, Gerente de recepção at Quality Suites Imperial Hall, responded to this review

Dear Mr. Scorth. First, we would like to apologize for all the inconveniences you had during your last stay at our hotel. Your feedback is highly appreciated and will help us to improve our ability to serve you. We appreciated the positive comments in regards to our employees. Please feel free to contact me through my email (serviços.qsih@atlanticahotels.com.br) or call... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 14, 2014 via mobile

They had booking problems with my late arrival. Better confirm also directly, not just via internet booking services. Very helpfull people. Breakfirst fair. In walkable distance to many nice restaurants and good shopping! I would go again.

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ahiqsih, Gerente de recepção at Quality Suites Imperial Hall, responded to this review

Hello Mr. Andreas. First, we would like to apologize for the inconvenience you had upon your arrival at the hotel. We greatly appreciated your feedback comments. We hope to see you soon at our hotel! More 

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 29, 2014

This is a well-positioned hotel. There were a couple of members of staff who deserve recognition: Aline and Barbosa for their professionalism and friendly smile. The rest of the staff seems not to care, let alone help a guest. I have a firm grasp of hospitality industry since I studied Hotel and Catering in Europe. I also travel frequently all... More 

Was this review helpful? Yes 4
ahiqsih, Gerente de recepção at Quality Suites Imperial Hall, responded to this review

Dear Mr. Junior. First, we would like to apologize for all the inconveniences you had during your last stay at our hotel. Your feedback is highly appreciated and will help us to improve our ability to serve you. Please feel free to contact me through my email (serviços.qsih@atlanticahotels.com.br) or call me at (55 -11 - 21374555) before your next stay.... More 

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Neighborhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighborhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighborhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
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