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Plaza Inn American Loft

Rua Turiassu 1863 | Perdizes, Sao Paulo, State of Sao Paulo 05005-001, Brazil
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Plaza Inn American Loft
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Ranked #142 of 310 Hotels in Sao Paulo
A recent review
5 of 5 stars Reviewed March 7, 2015
Monlucas
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108 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (108)
  • Mar-May only
    (28)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (33)
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Rio de Janeiro
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 20, 2015

It's not that this is a bad hotel per se, it just seems that they don't care. The security gate in intimidating, and it wasn't easy to get anyone's attention to open it. The lobby is bland and the staff seemed like they'd rather be doing anything, anything, rather than be here. Generally I like motion detectors in the hallways;... More 

Was this review helpful? Yes
Allia H, Gerente at Plaza Inn American Loft, responded to this review

Dear Guest, Thank you for leaving your opinion about the hotel and our services. On suggested items and observations in the apartment, make sure that will be evaluated and will endeavor to maintain more and more trained staff to better serve them with all the comfort that guests deserve. Thanks a lot, Renata Lima General Manager - Plaza Inn American... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 7, 2015

We stayed for 2 night. The hotel was super clean, excellent location - near to mall and soccer stadium - staff superb. The hotel has a kitchen in the room. it is more like a condo feeling. Large rooms and nice breakfast.

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Orange, California
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed September 24, 2014 via mobile

I've stayed in this hotel two times now, and disliked it both times. It is directly across the street from a shopping mall, which is nice. The mall has a full grocery store, imax, huge food court etc. yes the hotel has a kitchen, but the hotel doesn't give you anything to cook with......so what's the point? The dishwasher wasn't... More 

Was this review helpful? Yes
Allia H, Gerente at Plaza Inn American Loft, responded to this review

Dear Guest, First we would like to thank you for your sincere avaliação.Receber assessments of our guests is very important for the growth and improvement of our hotel. We are very sorry for the inconvenience to your stay, we hope you accept our sincere apologies. We will endeavor to ensure more comfort and convenience for our guests, be sure. Tell... More 

Travelers are raving about these Sao Paulo hotels

Greater Cincinnati
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 17, 2014

I'm staying at this hotel right now, location is convenient because is 15 minutes away from my office, good for SP. Rooms are big, bathroom is awfully small, no hot water in the sink, so shaving is a shower thing. Bfast is standard to poor, the only change is the type of sausage the serve. it is secure, locks on... More 

Was this review helpful? Yes
Allia H, Gerente at Plaza Inn American Loft, responded to this review

Dear Guest, First we would like to thank you for your sincere avaliação.Receber assessments of our guests is very important for the growth and improvement of our hotel. We are very sorry for the inconvenience to your stay, we hope you accept our sincere apologies. We will endeavor to ensure more comfort and convenience for our guests, be sure. Tell... More 

Llantilio Crossenny, United Kingdom
Level Contributor
99 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed August 1, 2014

A very handy apartment block. Secure access in a lively area. There is a sports complex across the road, so I can imagine it may be noisy on occasions, but suspect it quietens down after the event. Shopping mall down the road, local facilities. Swimming pool available along with sauna. It is very clean and well maintained.

Was this review helpful? Yes
Allia H, Gerente at Plaza Inn American Loft, responded to this review

Dear Steve, Thank you for sharing your opinion with us, is very important for us to know about your stay and about our services. We hope you have visited some attractions near the hotel and again on other occasions. Regards, Renata Lima - General Manager Plaza Inn American Loft More 

Braga, Portugal
Level Contributor
113 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed May 13, 2014

I stayed there for a week, and some of my friend stayed in lower rooms, so they had a lot of noise form the stree during the night. The hotel is clean and the rooms are big. Breakfast is average. There's a big mall nearby that has lots of stores.

Was this review helpful? Yes 2
Allia H, Gerente at Plaza Inn American Loft, responded to this review

Dear Helber, Thank you for sharing your opinion with us, is very important for us to know about your stay and about our services. We hope you have visited some attractions near the hotel and again on other occasions. Regards, Renata Lima - General Manager Plaza Inn American Loft More 

Santiago, Chile
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed September 18, 2013

We spent couple of months in this hotel, for business and it was a really bad experience. The attention is regular and the rooms are extremly noisy. Every night we hear the soccer players in the stadium located in front of the hotel, until 11 pm. The room service is not very good, they didnt clean the room very well... More 

Was this review helpful? Yes 3
PlazaInnAmerican, General Manager at Plaza Inn American Loft, responded to this review

Dear Elvira Sorry for the bad impression we spent with our service. Rest assured that we will strive to improve it every day. When you return to São paulo, please give us the opportunity to show the real quality of our service. Graciously Renata Lima General Manager Plaza Inn American Loft More 

Houston, Texas
Level Contributor
169 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 stars Reviewed April 25, 2013

This was a Customer Assigned Hotel for a 2 week Business Stay. The Front Desk Staff is friendly and helpful, and they speak English. The housekeeping staff was top notch. Rooms are fairly large with all tile floors. Small Kitchen with Fridge, Microwave, Sink, Stove, Dishwasher, and an expensive mini bar. Small table, and a very tiny work desk. The... More 

Was this review helpful? Yes 1
Lehi, Utah
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 8, 2013

My overall stay was fine. The staff were very professional and helpful. My inability to speak Portuguese wasn't an issue as they had staff who could speak English. The room and the hotel in general looked like it could use some maintenance. The lights in the hallways turn off when no motion is detected but two of the lights leading... More 

Was this review helpful? Yes 1
Boulder, Colorado
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 24, 2013

Hotel is best for business travelers. Basic and simple. Decent restaurant (carb fest!) Gym is ok. Tiny pool. Hated that the hotel is right in front of a huge brazilian football stadium. If you are a football fan, you might be OK, but if there is a game and even if there is no game, but that club is playing... More 

Was this review helpful? Yes 2
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