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Melia Jardim Europa

#57 of 310 Hotels in Sao Paulo
Certificate of Excellence
4.0 of 5
Hotel website
Rua Joao Cachoira 107, Sao Paulo, State of Sao Paulo 04535-010, Brazil
Melia Jardim Europa
Best prices for: 1 room 1 guest
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Ranked #57 of 310 Hotels in Sao Paulo
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
lex2901 New York City, New York
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384 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Top Contributor
56 reviews 56 reviews
25 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

I chose this hotel based on the proximity to my office about 15 minutes away. It's a beautiful safe area with many restaurants within walking distance. The lobby made a really nice impression. Modern and open with up to date furnishings. The rooms, while spacious, were not really my taste. Perhaps they need a refurb? Not really sure. Bed was... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Lex2901 Thank you for choosing Melia Jardim Europa for your stay in São Paulo. We are very glad to receive your kind comments about our hotel, and about our location which is really a differential.Our goal is to offer a pleasant stay to our guests for this reason we work hard every day. It will be a great pleasure... More 

London
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is the kind of formerly glorious but now completely soulless business hotel that exists all across the world. It's big, it's boring, there are lots of tired suits at the breakfast buffet. Yes, bed is comfortable but the deco is outdated, bathroom products are rubbish, the staff care more about chatting to each other than greeting you. I don't... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Elin8, Thank you for your comments which contribute to improve our services. I feel frustrated because we were not able to satisfy your expectation. The responsible departments have been informed of your comments and will take the necessary actions. Your comments were deeply appreciated and have been considered by our Quality system as an opportunity of betterment, contributing to... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel has very beautiful, the lobby bar looks great. The room was ok, but I expected more. The TV had a little amount of channels to choose and almost every one in Portuguese, definitely could be improved, also there was no heating in the room, besides this the room was fine. The pillow menu is definitely a very good... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Paulocns, Thank you for your positive feedback regarding Meliá Jardim Europa Hotel Your comments will contribute to improve our services. I really feel frustrated because we were not able to fully satisfy your expectation our TV channels. Your ponit of view it’s an opportunity to improve our servisse. We hope to have the opportunity to welcome you again. Best... More 

Riyadh, Saudi Arabia
Top Contributor
186 reviews 186 reviews
36 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night at the tail end of a business trip. The location is superb in a happening and lively but safe and architecturally beautiful neighborhood of Sao Paolo. The rooms are spacious with adequate service such as room slippers, iron and ironing board which were oddly missing at other hotels in Brazil. There are boundless restaurants of... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear GourrmetGourmand, Thank you for choosing Melia Jardim Europa for your stay in São Paulo. We are very glad to receive your comments about our hotel and about our location which is really a differential. For us the guest’s point of view it’s really important therefore we have some guidance on which matters we need to improve. The responsible departments... More 

Mexico City, Mexico
Contributor
19 reviews 19 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very well located and functional hotel. Good restaurants and one of the largest malls in Sao Paulo are at walking distance. Moreover, the hotel is close to main avenues of Sao Paulo (which turns to be an advantage considering the traffic in rush hours). The cost of the rooms is reasonable considering the services and facilities. It is not a... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Jose Armando F, Thank you for your positive feedback regarding Meliá Jardim Europa Hotel, it help us to achieve the quality of service we seek. I am very glad to know you liked our rooms and location. We hope to have the opportunity to welcome you again. Best regards, Johannes Bayer Gerente Geral More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I lived in the Melia Jardim for a month and a half during a business assignment. The main advantage of the hotel is its location: Itaim Bibi is where you want to be for both work and play: most offices are within walking distance and too restaurants/bars are all over. Since I don't follow a standard schedule having a 24hr... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Daniel M, Thank you very much for your kind comments on TripAdvisor Our location is truly the best area in Itaim Bibi. Our main goal is to offer a pleasant stay for our guests. Our team and I are looking forward to welcome you back soon at the Meliá Jardim Europa. Best regards, Johannes Bayer Gerente Geral More 

Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 6, 2015

Hotelwas clean and pretty normal. It's located in a good position and staff is very helpful (not many english speaking people were there around ;-)) Tried the buffet for breakfast, american typical buffet but with the addition of the incredibly tasty brazilian fruit. Good value for money - nothing I would define "fancy", it's very okay hotel !

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Mrs Allice, Thank you for choosing the Meliá Jardim Europa and for your comments on TripAdvisor. I very glad to know that our service and our breakfast exceeded your expectations. Our team and I hope to have you back soon at Melia Jardim Europa! Best regards, Johannes Bayer General Manager More 

Toronto, Canada
Contributor
20 reviews 20 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 24, 2015

Very comfortable hotel with all of the amenities that one would want. Fast check-in, free wifi, comfortable rooms. Easy walking distance to where I needed to go and very safe during the day. This is my second time in this hotel and it didn't disappoint.

Was this review helpful? Yes 1
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Brian Goes, It's a real pleasure to know that Meliá Jardim Europa was able to attend your expectations, and mostly that you came back to our hotel for a second experience. Hope to have you back soon and BE ALWAYS WELCOME at Meliá Jardim Europa. Best Regards Johannes Bayer General Manager More 

Mexico City, Mexico
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 23, 2015

Clearly the location is the strong card this Hotel has to play. The building itself is in good shape and the rooms are clean and has wifi, tv, etc. But apart from that the hotel is pretty simple. The gym and the pool are small and badly equipped, the restaurants are basic. The food is regular and the service is... More 

Was this review helpful? Yes 1
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Urenda, We appreciate for taking the time to send a feedback on infrastructure and services provided. Location is one of our best assets and contributes to a good experience on our city. Be always welcome to Meliá Jardim Europa Best Regards Johannes Bayer General Manager More 

Rio de Janeiro, RJ
Top Contributor
65 reviews 65 reviews
40 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 13, 2015

Location is perfect, rooms are clean, scpacious, staff is very friendly and helpful and breakfast is very well served. I have stayed at this hotel a few times in the last 10 years and they manage to keep up with the high standards. In my opinion, one of the best choices either for a business or family trip.

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. LordBY, I would like to thank you for taking the time and share such a great feedback about Meliá Jardim Europa Hotel. It’s even better to know that you’re a frequent Guest and be sure that it’ll be a great pleasure to have you back. The team is already aware of your kind comments and appreciated all of... More 

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