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All 306 Sao Paulo hotels

Melia Jardim Europa

4.0 of 5 Hotel   |   Rua Joao Cachoira 107, Sao Paulo, State of Sao Paulo 04535-010, Brazil (Itaim Bibi)
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Melia Jardim Europa
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Ranked #68 of 306 Hotels in Sao Paulo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Diane D Abingdon, Maryland, United States
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343 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abingdon, Maryland, United States
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 1 week ago NEW

This Melia is centrally located and is a good value for the money. Rooms were large and comfortable but the bathroom was very small and definately needed to be updated as I had black mold in the cracks of the shower tiles. The breakfast buffet was quite good - there was something there for everyone. I must add that the... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mrs. Diane, Thank you for your rewiew on TripAdvisor. I ask apologizes for the problem in the bathroom. The housekeeping and the maintenance areas already were informed about your comments and they will take the necessary actions. I want to take this opportunity to inform you that we have a new category of apartments - Grand Premium, fully renovated... More 

Mumbai (Bombay), India
Top Contributor
146 reviews 146 reviews
43 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice big rooms, good internet, good breakfast buffet. Overall a good stay. Good conference rooms, average bar - a nice convenient place to stay. Good staff extremely polite - English can be a problem else ok

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Kanwar, Thank you for choosing the Meliá Jardim Europa and for your comments on TripAdvisor. It is very good to know that we offered you a pleasant stay and that our service and structure let you satisfied. I hope to receive you again at Melia Jardim Europa very soon! Best regards, Johannes Bayer General Manager More 

Paris, France
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel well located in Sao Paolo with a nice hall but: - Rooms are old-fashioned with a strange/old smell. In addition, over my 2 week-stay, the Air Conditionning did not work twice, and every time, when I asked the AC be repared, the staff put the temperature to 10°C.........Thanks guys for the flu I got - Staff of this hotel... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Jean-Marie, Thank you for your comments which contribute to improve our services. I feel frustrated because we were not able to satisfy your expectation. I apologize for the mentioned problems. The responsible departments have been informed of your comments and will take the necessary actions. As mentioned by correspondence of our front desk by email I hope that... More 

Argentina
2 reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Melia Jardim Europa is a very high quality hotel, with friendly, helpful staff. It´s the perfect place to work from. The rooms are spacious. Their attempts at sustainability contributions are admirable.

Review collected in partnership with Melia Hotels International

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Guest, Thank you very much for your kind comments on TripAdvisor. For me it is a pleasure to hear that we exceeded all your expectations. Our main goal is to offer a pleasant stay for our guests. It is very good to know that it has been reached. I am very happy you noticed our commitment to the environment... More 

Center
Top Contributor
327 reviews 327 reviews
170 hotel reviews
147 helpful votes 147 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had the pleasure to stay at this property that I consider very valuable. I received a kind upgrade at check-in and enjoyed kind and efficient service at reception and restaurant. In-room dining was definitely a fine experience. However, i must report that my bathroom was not well cleaned on the 2nd day of my stay -to an unaccptable level.... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Guest, Thank you for choosing the Meliá Jardim Europa and for your comments that contribute to improving our services. Your feedback about the pool area will be analyzed. I apologize for the problem with the room cleanliness, the responsible for the department will be taking the necessary actions. Taking this opportunity please allow me to ask you for more... More 

packerbacker04
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here for two days in November. The room was comfortable, the staff friendly, the breakfast quite good. But I came on business and needed internet access to work. It was maddeningly slow and often did not work at all. Even in the lobby it crawled. In 2014, fast internet is a necessity in any business hotel. When I... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Guest, Thank you for choosing the Meliá Jardim Europa and for your comments that contribute to improve our services. For me it is a pleasure to know that our sevices and infrastructure exceeded your expectations . I would like to ask apologizes for the problem with the internet and take this opportunity to inform you that we already have... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
3 of 5 stars Reviewed November 7, 2014

The Melia Jardim Europa is a nice hotel with a great location. That's pretty much what it has going for it. There are lots of shopping opportunities and lots of good restaurants and bars in walking distance. The rooms are big and comfortable, but very loud when windows are open. If you want peace and quiet keep your Windows closed😊.... More 

Was this review helpful? Yes
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear guest, Thank you for choosing the Meliá Jardim Europa and for your comments that contribute to improve our services. I take this opportunity to inform you that we have a new category of apartments - Grand Premium, fully renovated. For me it is a pleasure to know that our sevices exceeded your expectations. Our main goal is to offer... More 

Sao Paulo
1 review
5 of 5 stars Reviewed October 27, 2014

A business hotel where you feel you are welcomed and seen as a guest. Things you expect to work on a business trip, do work. Nice to walk down the street to restaurant ans shops. However, Internet in the room was too slow, sometimes absent, and air condition in the restaurant making it too cold.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear guest, Thank you so much for your kind comments on TripAdvisor. Your feed back is very important for us. It is a pleasure to hear that you enjoyed our sevices and location of our hotel. Knowing that we exceeded the expectation of our clients is great reward for us. I apologize for the problem with internet and take this... More 

Cleveland, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2014

I have been staying here on and off for the last year, and find the hotel to be small, modern, and clean. Decent service, good breakfast. Walking distance to many many restaurants and shopping areas. For about 225 USD I have not found a better value proposition so far. Uses Melia Rewards points program. Small fitness center and tiny roottop... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Christiano, Thank you so much for your kind comments on TripAdvisor. It is very good to know that you are a member of the Meliá Rewards and you enjoyed our great location. For me it is a pleasure our service and structure have exceeded your expectations because we work daily to satisfy our guests fully. Our team and... More 

Weston, Florida
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 8, 2014

Very well situated in Itaim Bibi area, Sao Paulo, plenty of restaurants around. I wen't for business matters but the hotel is suitable also for tourism. Good building, good food at the restaurant and room service, very kind staff and good service. Rooms are in good condition if not the last fashion, ... getting a bit old, TV set is... More 

Was this review helpful? Yes 1
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear guest, Thank you for choosing the Melia Jardim Europa and for your comments on TripAdvisor. I am very happy to know that you enjoyed our great location and our service and food exceeded your expectations. Taking this opportunity I would like to inform you that we have a new category of apartments - Grand Premium, fully renovated with larger... More 

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Additional Information about Melia Jardim Europa

Address: Rua Joao Cachoira 107, Sao Paulo, State of Sao Paulo 04535-010, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Itaim Bibi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Melia Jardim Europa 4*
Number of rooms: 322
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Also Known As:
Melia Jardim Europa Hotel Sao Paulo
Melia Sao Paulo
Melia Hotel Jardim Europa
Melia Jardim Europa Sao Paulo, Brazil
Hotel Style:
#22 Luxury Hotel in Sao Paulo
#55 Business Hotel in Sao Paulo

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