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Melia Jardim Europa

#57 of 310 Hotels in Sao Paulo
Certificate of Excellence
4.0 of 5
Hotel website
Rua Joao Cachoira 107, Sao Paulo, State of Sao Paulo 04535-010, Brazil
Melia Jardim Europa
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Ranked #57 of 310 Hotels in Sao Paulo
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
chopknock Andover, United Kingdom
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402 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
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    (113)
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Andover, United Kingdom
Level Contributor
113 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent 3 nights here recently on a business trip. Check-in was quick with polite staff. Room very good, bed large and comfortable, with all that you would expect. My room was opposite the lifts but there was little noise. Breakfast was excellent with attentive staff. Nice relaxed bar area with an outside seating area. All in all a good stay

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Weston, Florida
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel was in a excellent location - walking distance to malls good restaurants and shops- staff are very helpful and nice - recommend restaurants malls etc - room was nice and clean. Service was excellent!!!! Staff spoke fluent English.

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Vai G, Thank you for choosing Meliá Jardim Europa as your stay in São Paulo. Our location is truly the best area in Sao Paulo for business, leisure and shopping. We appreciate your comments about our rooms,services and staff. We hope to have the pleasure to welcome you again at the Melia Jardim Europa! Best Regards, Johannes Bayer General... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel staff is great and the neighborhood was safe to walk around at night. There is a grocery store around the corner to buy water. There is a drug store across the street with great help. There are good restaurants in walking distance of the hotel. Breakfast is small and the same daily(I was here 5 days). Rooms are... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Janinne M, Thank you for choosing the Melia Jardim Europa and for your comments on TripAdvisor. I am very happy to know that you enjoyed our great location and our services. Your ponit of view about our breakfast will help us to improve our quality. I hope to receive you soon at the Melia Jardim Europa! Best regards, Johannes... More 

cape cod
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here while at The Rotary International Convention. Staff was excellent however, Bar tender spoke no English. The Room was very clean. The hotel is located in the garden district near lots of nice restaurants and residential area, The 24/7 pharmacy is located across the street from the Hotel and became very helpful at 3 am when one guest... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Capedorsailor, Thank you for choosing the Meliá Jardim Europa for your stay during The Rotary International Convention . It is very good to know that we offered you a pleasant stay and that our location and staff let you satisfied. I hope to receive you again at Melia Jardim Europa very soon! Best regards, Johannes Bayer General Manager More 

Natal, RN
1 review
4 of 5 stars Reviewed May 27, 2015

It´s a very good hotel with excellent rooms and equipment. The service is efficient and discreet. The location is great, with restaurants, cab point, drugstore, markets and several different shops around. Is also nearby Iguatemi shopping.

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Cassiusb2015 Thank you for taking your time reporting your experience at Melia Jardim Europa. It is not every client who shares this kind of value details! I am grateful for recommending us on TripAdvisor. As our main goal is to offer a pleasant stay for our guests it is very good to know that we exceeded your expectations. Our... More 

Merion, PA
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

When you're looking for a very lovely hotel with reliable quality of service and food in Sao Paulo, I'd recommend Melia Jardim Europa. The hotel rooms are fairly large and beautifully appointed. Everything in my room looked brand new - furnishings, linens, bathroom, etc. A minor complaint was that the iPhone connector in the radio was the old wide-style and... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Meriontulips, Dear Mr. Masterboing, thank you for choosing Melia Jardim Europa for your stay in São Paulo. We would like to thank your kind comments about the friendliness of our staff and recognition for the comfort and location of our hotel. We hope to have the pleasure to welcome you again at the Melia Jardim Europa! Best Regards, Johannes... More 

New Jersey
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 25, 2015

Just visited Sao Paulo this past week (May 18th Week) and stayed in Melia Jardim Pros: Easy access to everything. Many restaurants nearby, Italian, Spanish, Japanese and small local bars. Getting g a taxi is quick. The staff at front desk spoke good English. Most of the staffs are excellent (the ones I dealt with). Room I stayed at had... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear UniversityRags, Thank you very much for your comments on TripAdvisor.We are very glad to receive your comments about our hotel and about our location which is really a differentia. Our main goal is to offer a pleasant stay for our guests andYour ponit of view it’s an opportunity to improve our servisse. Our team and I are looking forward... More 

New York City, New York
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed May 10, 2015

I chose this hotel based on the proximity to my office about 15 minutes away. It's a beautiful safe area with many restaurants within walking distance. The lobby made a really nice impression. Modern and open with up to date furnishings. The rooms, while spacious, were not really my taste. Perhaps they need a refurb? Not really sure. Bed was... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Lex2901 Thank you for choosing Melia Jardim Europa for your stay in São Paulo. We are very glad to receive your kind comments about our hotel, and about our location which is really a differential.Our goal is to offer a pleasant stay to our guests for this reason we work hard every day. It will be a great pleasure... More 

London
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed May 5, 2015

This is the kind of formerly glorious but now completely soulless business hotel that exists all across the world. It's big, it's boring, there are lots of tired suits at the breakfast buffet. Yes, bed is comfortable but the deco is outdated, bathroom products are rubbish, the staff care more about chatting to each other than greeting you. I don't... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Elin8, Thank you for your comments which contribute to improve our services. I feel frustrated because we were not able to satisfy your expectation. The responsible departments have been informed of your comments and will take the necessary actions. Your comments were deeply appreciated and have been considered by our Quality system as an opportunity of betterment, contributing to... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 4, 2015

The hotel has very beautiful, the lobby bar looks great. The room was ok, but I expected more. The TV had a little amount of channels to choose and almost every one in Portuguese, definitely could be improved, also there was no heating in the room, besides this the room was fine. The pillow menu is definitely a very good... More 

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Paulocns, Thank you for your positive feedback regarding Meliá Jardim Europa Hotel Your comments will contribute to improve our services. I really feel frustrated because we were not able to fully satisfy your expectation our TV channels. Your ponit of view it’s an opportunity to improve our servisse. We hope to have the opportunity to welcome you again. Best... More 

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