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All 305 Sao Paulo hotels

Melia Jardim Europa

4.0 of 5 Hotel   |   Rua Joao Cachoira 107, Sao Paulo, State of Sao Paulo 04535-010, Brazil (Itaim Bibi)
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Melia Jardim Europa
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Ranked #65 of 305 Hotels in Sao Paulo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Christiano216 Cleveland, Ohio
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320 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cleveland, Ohio
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

I have been staying here on and off for the last year, and find the hotel to be small, modern, and clean. Decent service, good breakfast. Walking distance to many many restaurants and shopping areas. For about 225 USD I have not found a better value proposition so far. Uses Melia Rewards points program. Small fitness center and tiny roottop... More

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Christiano, Thank you so much for your kind comments on TripAdvisor. It is very good to know that you are a member of the Meliá Rewards and you enjoyed our great location. For me it is a pleasure our service and structure have exceeded your expectations because we work daily to satisfy our guests fully. Our team and... More

Weston, Florida
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 8, 2014

Very well situated in Itaim Bibi area, Sao Paulo, plenty of restaurants around. I wen't for business matters but the hotel is suitable also for tourism. Good building, good food at the restaurant and room service, very kind staff and good service. Rooms are in good condition if not the last fashion, ... getting a bit old, TV set is... More

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear guest, Thank you for choosing the Melia Jardim Europa and for your comments on TripAdvisor. I am very happy to know that you enjoyed our great location and our service and food exceeded your expectations. Taking this opportunity I would like to inform you that we have a new category of apartments - Grand Premium, fully renovated with larger... More

Sydney, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 4, 2014

I traveled to Brazil this time for a training that our company held for mid to senior managers around the world doing a global role. Whether it was unfortunate timing or some other factor, our group ended up at Melia - a hotel that would have not been normally considered for such purposes. The room was average with signs here... More

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Guest, Thank you for your comments which contribute to improve our services. I really feel frustrated because we were not able to fully satisfy your expectation and I apologize for the inconvenience. Taking this opportunity I would like to inform that since your last visit in march we worked out several improvements including mentioned items. I really hope to... More

New York
Top Contributor
67 reviews 67 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 29, 2014

I am a regular at this Hotel as I visit Sao Paulo every 2 months on business and I like the Hotel for its rooms, friendly staff and excellent location. After a busy days work, its great to walk around the Hotel and find hundreds of Pubs, Bars and Restaurants serving the best food available

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Guest, Thank you for your kind comments on TripAdvisor. It is very good to know that always you choose the Meliá Jardim Europa when visiting São Paulo. For me it is an honor to know that we exceeded all your expectations. I hope to welcome back you soon at Meliá Jardim Europa! Best regards, Johannes Bayer General Manager More

Panama
Top Contributor
69 reviews 69 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 25, 2014

The location is nice, close to several good restaurants in Itaim but the hotel is really terrible. The room needs reform, the bath room is a smallest in São Paulo , the shower box needs to be a contortionist to enter, the toilet doesn't work. In the room, the TV is small . But the worst is the room service.... More

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear guest, Thank you for your comments and taking your time to expose several aspects of your stay. As spoken with my personal assistant during your check-out we deeply consider your impressions in order to improve our services. We would like to inform that the responsible departments were advised of your comments and necessary actions will be taken. It is... More

Sao Paulo
1 review
4 of 5 stars Reviewed August 25, 2014

The hotel staff were friendly and very welcoming.The rate has increased at the hotel. The bathroom was not well cleaned and the room had a musty odor. Check and check out was very efficient. This hotel is normally very clean and comfortable to be at.

Review collected in partnership with Melia Hotels International

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Guest, Thank you for choosing again the Melia Jardim Europa on your visit to Sao Paulo. We are very glad to know that our front desk service exceeded your expectations. The housekeep is aware of your comments and will be working on improvements. We would like to use this opportunity to inform you that our website melia.com always offers... More

Rio de Janeiro, RJ
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 29, 2014

if you are staying in Sao Paulo for business, it's very well locate, good service, not so expensive but also not so cheap. good bedrooms even if you choose the cheapest one. This hotel it has a good parking garage if you are going by car to Sao Paulo. Very close to Faria Lima, and not so far from Av.... More

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear guest, Thank you for choosing the Meliá Jardim Europa and for your comments on Tripadvisor. We are very glad to know you liked our service, rooms and location. Our team is look forward to welcome you back soon at Meliá Jardim Europa! Best regards, Johannes Bayer General Manager More

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 22, 2014

I recently stayed here for one night on my journey back home from the World Cup, and I have to say this hotels oozes quality, you can tell as soon as you walk in. the hotel staff were very friendly and the rooms were very comfortably and lots of room. Its in a good location to go out wandering for... More

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Graham, Thank you for choosing the Meliá Jardim Europa during this special moment in our country. We are very glad to know you liked our service, rooms and location. For us it is a pleasure to know we have given you a pleasant stay. We hope to welcome you soon at Meliá Jardim Europa! Best regards, Johannes Bayer... More

Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 6, 2014

We went ther for the inauguration of the world cup and, as expected, the place was packed. There had been a mistake with our reservation, which was nobody's fault; but the receptionist in charge was "not friendly" and seemed tired and not willing to help. We asked her coworker for the wifi password so we could solve the issue, and... More

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mrs. Dannie, Thank you for choosing the Meliá Jardim Europa during this special moment in São Paulo and Brazil. For us it is a pleasure to know you liked our location and breakfast. We apologize for any problem with the front desk. The head of front desk is also aware of your comments. We take this opportunity to thank... More

Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 29, 2014

The Melia Europa is located in Itaim Bibi popular for it's fine restuarants and meeting clubs. The staff at the hotel is very friendly and accommodating. This is the good points. The hotel is old and at one point was reasonably priced. They also gave a fine breakfast included in the price.. This has all gone south, no breakfast and... More

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Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Guest, Thank you for choosing the Melia Jardim Europa on your visit to Sao Paulo. We appreciate your nice comments to our staff and our location. Take this opportunity to inform you that we have a new category of apartments - Grand Premium, fully renovated with larger bathrooms and amenities La Bottega. And on our website melia.com there are... More

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Additional Information about Melia Jardim Europa

Address: Rua Joao Cachoira 107, Sao Paulo, State of Sao Paulo 04535-010, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Itaim Bibi , Pinheiros
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Jardim Europa 4*
Number of rooms: 322
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Also Known As:
Melia Jardim Europa Hotel Sao Paulo
Melia Sao Paulo
Melia Hotel Jardim Europa
Melia Jardim Europa Sao Paulo, Brazil

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