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All 305 Sao Paulo hotels

Tryp Jesuino Arruda

3.5 of 5 Hotel   |   806 Jesuino Arruda St | Itaim Bibi, Sao Paulo, State of Sao Paulo 04532-082 , Brazil (Pinheiros)
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Tryp Jesuino Arruda
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Ranked #46 of 305 Hotels in Sao Paulo
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed September 10, 2014
Aristides d
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198 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 10, 2014

Overall fair service. Lousy service in restaurant. Nice people at front desk. So far have been able to use wifi for free on a 24hs basis. Good hotel for short business trips, but avoid eating in it.. .

Was this review helpful? Yes 1
Vinicius_TrypJA, Gerente geral at Tryp Jesuino Arruda, responded to this review

Dear Mr. Aristides d, Thanks for sharing your review with other travelers. Our front desk staff was very happy you enjoyed the service. Your information regarding the service of the restaurant were taken to area responsible, we apologize for the inconvenience. Wishing to win back your trust, we look forward to welcome you back at the TRYP Jesuino Arruda hotel... More

Shoham
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2014

I booked the hotel through the web in advance. Once booking and upon arriving I got a clear statement that the wifi is included in the rate. Once I tried to connect to the internet the message with the price of Br$40/24 appeared. I used to prolong it every 24 hours. When I came to pay the bill at the... More

Was this review helpful? Yes 1
Vinicius_TrypJA, Gerente geral at Tryp Jesuino Arruda, responded to this review

Dear Mr. Leonid L, Thank you for choosing TRYP Jesuino Arruda for his first visit to Sao Paulo. We do have free internet service as an optional, I regret that we could not clarify in advance that there was a free option and paid one, we will take the case to the responsible area to ensure that this information be... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 6, 2014

This was my second time staying at the Tryp Jesuino Arruda for business purposes. This time we used this hotel as a base for our company during some meetings in Sao Paulo. There are many hotel options in the Itaim Bibi area and I am happy to say this hotel was a perfect choice for us. It started with contacting... More

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Vinicius_TrypJA, Gerente geral at Tryp Jesuino Arruda, responded to this review

Hello Sharpier139, Thank you for this wonderful review and so rich in details about your stay. We were happy that among so many hotel options in the area, has chosen us for the second time, a sign that we won you over since the first visit. Even better when there is a combination of good rate with meeting room and... More

Amsterdam, The Netherlands
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 19, 2014

A decent hotel with a large nice bedroom. When you enter the hotel you do not immediately feel you are in a hotel as the entrance is quite small. Let's say it gives a homely feel to it. A stated the rooms are good. I only used the breakfast in the hotel. That part is OK and not more than... More

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Vinicius_TrypJA, Gerente geral at Tryp Jesuino Arruda, responded to this review

Dear Mr. AndrejBolkovic, Thank you for taking the time to conduct this review of Tryp Jesuino Arruda. Built in Parisian style, our hotel blends into the neighborhood In which it is located, Itaim Bibi, one of the most elegant in Sao Paulo. It is the perfect location to understand the essence of the local inhabitants: culture and pleasure without being... More

Israel
2 reviews
5 of 5 stars Reviewed July 18, 2014

very good hotel; clean, comfortable. large rooms, very well sustained. excellent breakfest and very good dinners. reasonable prices. great crew, and service. very good location, near to shopping area, park.

Review collected in partnership with Melia Hotels International

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Vinicius_TrypJA, Gerente geral at Tryp Jesuino Arruda, responded to this review

Dear Mrs. Leonra T, What a wonderful review! We were honored with many accolades. It is an immense pleasure to know that we exceeded your expectations. Thank you on behalf of the entire team! We are waiting for you again. Regards, Vinicius Corrêa – General Manager More

Frankfurt, Germany
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 12, 2014

Just a very nice hotel. Friendly staff and the room was perfect. Great bed and bathroom.I travel a lot for work but this was one of the nicest beds I ever slept in.Also around the corner a lot of places to eat and drink.Booking it next time again

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Vinicius_TrypJA, Gerente geral at Tryp Jesuino Arruda, responded to this review

Dear Mr. Guitarrico, We appreciated you took some part of your time to contribute with our continuously development process through your review. It is gratifying to know that you enjoyed our hotel so much! Your classification has been shared with the staff members and department heads. We will be waiting for your next visit! Sincerely, Vinicius Corrêa – General Manager More

Mexico City
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 1, 2014

This was the third time that I have stayed at this hotel but was the first one with the family and during the World Cup with a completely full hotel. The hotel is very well located at Itaim Bibi neighborhood, breakfast is very good, and staff was friendly and helpful. Rooms, though very small (usual in Sao Paulo), are comfortable.... More

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Vinicius_TrypJA, Gerente geral at Tryp Jesuino Arruda, responded to this review

Dear robtoledo, Many thanks for your kindly review, we would always be very pleased to have your opinion about us! We hope to be just your third time of many others. It’s a pleasure knowing that your stay was so nice with a friendly and helpful treatment of our staff, plus a good breakfast inter alia. Mainly have solved optimally... More

Weston, Florida
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 5, 2014

Positive: Well located. Negative: Bad experience The service is bad, nobody welcomes you when you enter the hotel or pass by the reception area The food is terrible (restaurant and room service) Room has a good size, bed is comfortable, but the TV set is minimum, very difficult to watch anything! Gym is a miniature...

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Vinicius_TrypJA, Gerente geral at Tryp Jesuino Arruda, responded to this review

Dear Mr. Gcmdv, We’d like to thank you for this review about us. Your comments regarding your last with us were brought to our attention and we would like to kindly ask you to accept our sinceres apologies. Let us reassure you that we have immediately taken all the necessary measures in order to solve such inconvenience and to avoid... More

Miramar, Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 11, 2014

This is a well located hotel in the business district of Itaim in SP. As in most of the Melia hotels in Brazil, attention of the personel, environment, quality of the food and other services are good. Rooms are big enough and higher standard than other options in Brazil, even in the more expensive ones. Definitely one of the good... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Vinicius_TrypJA, Gerente geral at Tryp Jesuino Arruda, responded to this review

Dear Mr. Enrique, We would like to thank you so much for taking the time to bring to our attention your opinion regarding your stay with us. Your comments about attention, environment and food’s quality were deeply appreciated! We are very happy knowing that you compare us with other similar hotels and prefer stay here as the highest standard one.... More

Texas
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 9, 2013

Stayed here on business. The check-in process took 20 minutes. After I returned home, the hotel claimed they had not received payment...which made no sense because they had my credit card when I checked in and they did not say anything at check out. The Internet service was not functional. I will not stay here in the future.

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Vinicius_TrypJA, General Manager at Tryp Jesuino Arruda, responded to this review

Dear Guest, We apologize for the inconveniences you had to face during your last stay at the TRYP Jesuino Arruda. In order to improve the quality of our services we would like to know more details of your stay with us. Could you please get back to gergeral.jesuino@tryphotels.com.br with your full name and contact address? Thank you very much in... More

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Additional Information about Tryp Jesuino Arruda

Address: 806 Jesuino Arruda St | Itaim Bibi, Sao Paulo, State of Sao Paulo 04532-082 , Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo > Pinheiros
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tryp Jesuino Arruda 3.5*
Number of rooms: 144
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Also Known As:
Tryp Jesuino Arruda Hotel Sao Paulo
Tryp Sao Paulo
Tryp Hotel Sao Paulo
Tryp Jesuino Arruda Sao Paulo, Brazil

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