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Hotel Transamerica Sao Paulo

#16 of 309 Hotels in Sao Paulo
Certificate of Excellence
Avenida das Nacoes Unidas 18591, Sao Paulo, State of Sao Paulo 04795-901, Brazil
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Hotel Transamerica Sao Paulo
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Hotel Transamerica Sao Paulo
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538 reviews from our community

Traveler rating
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    53
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jacksonville, Florida
Top Contributor
88 reviews 88 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the hotel as part of a symposium that was located next to the hotel, in the Transamerica Conference Center - but more about that later. The hotel is not new, but it has been kept up well, and is very clean. The rooms are reasonably comfortable, clean and secure. Access to the various floors is by room... More 

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Porto Alegre, RS
Top Contributor
60 reviews 60 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The rooms are large and clean, but not the bathroom. The beds are comfortable. The rooms smells bad (smoke in a no-smoking room). Breakfest is nice, but not eally good. All the areas in the Hotel are old, need improvements... and the Gym ??? Disappointing... Overpriced for the Hotel. Close to the Transamerica Expo and this is the only great... More 

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Equipe d, Quality Department at Hotel Transamerica Sao Paulo, responded to this review

Dear Guest Thank you for taking the time to post your review on Trip Advisor. We are sorry you was left with a negative impression of the hotel. Our hotel has renovated all the rooms. We do apologize for any inconveniences you experienced during your stay. We will share your review with our Management Team to correct all issues raised.... More 

Mevasseret Zion, Israel
Top Contributor
99 reviews 99 reviews
43 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed in a beautiful superior room for 4 nights. the hotel, remote from city location, is just next , within walking distance to the congress center. very convenient. the place is clean, very specious , nice buffet breakfast, and very quiet at night. also nice areas to sit outside. nevertheless - if you come to tour the city this is... More 

Was this review helpful? Yes 1
Equipe d, Departamento de Qualidade at Hotel Transamerica Sao Paulo, responded to this review

Dear Guest, Thank you for taking the time to complete a review on TripAdvisor regarding our hotel. We are glad to know that you appreciated the comfort and privacy of your suite, as well as the warm hospitality of our staff. We will share your review with our Management Team to correct all issues raised. We are delighted that you... More 

Oud-Beijerland, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've been here before and my expectations didn't make disappointed. After two years coming back the woman at reception remembered me. So, it makes you feel 'at home' quickly. I chose this hotel to be close to my business location. However, It was only three days this time, I enjoyed my stay. Breakfast is good and the times I had... More 

Was this review helpful? Yes 3
Equipe d, Quality Department at Hotel Transamerica Sao Paulo, responded to this review

Thank you for taking the time to post your review on Trip Advisor. I would like to explain that your comments probably refer to a flat of the Transamerica Hospitality Group, a company of our group that manages Flats. Your comments were already forwarded to the Transamerica Hospitality Group. Thanks again and we hope to welcome you at the Hotel... More 

Mexico City, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 19, 2015

This hotel is by no means bad, however, it does not shine on any aspects either. The room is was OK, but the shower was broken at the beginning. Also, all of the power outlets are local, no adapter whatsoever. This is a business hotel so they should have installed different outlets as pretty much any other place does. Internet... More 

Was this review helpful? Yes 1
Equipe d, Quality Department at Hotel Transamerica Sao Paulo, responded to this review

Dear Guest Thank you for taking the time to post your review on Trip Advisor. Please accept my apologies that your visit to the Hotel Transamérica did not live up to your expectations. The guest experience is extremely important to us. We will share your review with our Management Team to correct all issues raised. We hope to welcome you... More 

Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 17, 2015

The only reason why I am giving 1 star is that one day I came back from work and my luggage wasn't in my room. The hotel got into my room and took it without my permission. 5 minutes after I getting in, someone knocked on the door with my luggage! That's ridiculous!

Was this review helpful? Yes 1
Shanghai, China
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 3, 2015

Stayed there 2nights in Feb 2015. This is a oldish hotel, clean and all, but quite austere and far away from everything. Rooms are spacious but not welcoming, very "standard". Value for money is so-so. Breakfast buffet was ok. Tried the Verbena restaurant and could not finish my pasta that was bland and way overcooked. Did not try the pool... More 

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Equipe d, Quality Department at Hotel Transamerica Sao Paulo, responded to this review

Dear Guest Thank you for your honest feedback regarding your recent stay with us. Please accept my apologies that your visit to the Hotel Transamérica did not live up to your expectations. The guest experience is extremely important to us. We will share your review with our Management Team to correct all issues raised. We hope to welcome you back... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 21, 2015

Apparently there are newer rooms on certain floors and older rooms on others. Clearly I got an older room. The carpet was grungy. The bathroom was nice, but the beds -- looked like a camping cot. Very basic for the price -- I was very disappointed. The location was okay for what we needed but this hotel is way overpriced... More 

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Equipe d, Quality Department at Hotel Transamerica Sao Paulo, responded to this review

Dear Guest Thank you for your honest feedback regarding your recent stay with us. We are truly sorry you have left with a negative impression of the hotel. Our Front Desk staff is available 24 hours to assist all guests and would have liked to know of your room challenges so we may found you better accommodations. Our hotel has... More 

California
Top Contributor
370 reviews 370 reviews
52 hotel reviews
150 helpful votes 150 helpful votes
3 of 5 stars Reviewed December 19, 2014

The staff at the hotel is very good. Very friendly and helpful. The hotel is very clean. The decor is a little drab. Not quite a 5 star. The on site restaurants were very good. Nice buffet and Italian restaurant. There are no restaurants or stores within walking distance so that is a downside.

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Equipe d, Quality Department- Hotel Transamérica São Paulo at Hotel Transamerica Sao Paulo, responded to this review

Dear Guest Thank you for your recent review of your stay with us. It is always a pleasure to know our guest enjoyed their stay and all the Transamérica has to offer. We are located at Nações Unidas Avenue, having easy access to the routes for going rapidly to any point of the huge São Paulo city We would love... More 

Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 18, 2014

First time i was in Sao Paulo, after a long flight it is great to finally arrived at the hotel, but we already encountered a problem, it seems in this hotel you cannot use common credit card, i have try to use few of my Visa/mastercard credit card but it was decline by the machines, it a bit frustrated because... More 

Was this review helpful? Yes 1
Equipe d, Quality Department – Hotel Transamérica São Paulo at Hotel Transamerica Sao Paulo, responded to this review

Thank you for taking the time to post your review on Trip Advisor. I would like to explain that your comments probably refer to a flat of the Transamerica Hospitality Group, a company of our group that manages Flats. Your comments were already forwarded to the Transamerica Hospitality Group. Thanks again and we hope to welcome you at the Hotel... More 

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