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All 304 Sao Paulo hotels

Hotel Novotel Sao Paulo Jaragua Convention

4.0 of 5 Hotel   |   Rua Martins Fontes, 71 - Centro, Sao Paulo, State of Sao Paulo 01050-000, Brazil (Formerly Holiday Inn Select)
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86%
Ranked #15 of 304 hotels in Sao Paulo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Jaclynt Bryan, Texas
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868 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Bryan, Texas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our favorite hotel out of the 5 we stayed at during our trip to Brazil. The room was very large (even by American standards)! Nice big bed, lots of walking space, a table, good space for luggage, big bathroom, and a huge shower. This was very different than any other hotel we stayed at in Brazil. We even... More

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Jaclynt I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. We are very happy to be your favorite hotel in Brazil, this means a lot to us. Thanks for sharing your opinion with us. We will be glad to receive you again soon. Best regards More

Malaysia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was in Sao Paulo for an exhibition. Great hotel for location, friendly staff although besides the Reception staff, most of the hotel staff were unable to understand or speak English. Looking at the humorous side of things, we had a good laugh over the little things that just went wrong due to a setback in communication. For example, one of... More

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Chompsy I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. Thanks for all your cheers. I am really sorry about the negative points mentioned and I would like to apologize by this. But we are very happy to receive your opinion, which give us the... More

Tasmania
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here as part of world cup tour, was nice secure hotel which was reassuring in this city. Reception staff efficient and spoke good English. Wifi didn't work in rooms very well but fine in lobby area, also had ample computers available downstairs. Breakfast area large with big variety available, had meal in restaurant also which was very nice. Room... More

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. Szoka I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and ensure the success of this hotel. About your negative points mentioned, I am sending a direct message... More

NL
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel is conveniently located. However, they forgot 2 x in a row to make up the beds in our room. When we came back and wanted to put the kids to bed, the beds were not ready. When calling and asking why... We were told 'the would make a note'. Also the room only has 1 glass while we staid... More

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. BOBNL NL I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. About your negative points mentioned, I already sent you a... More

Zurich
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a place I struggled to understand since the first day. Good (not much of it) and bad: Despite some efforts, it struggles to keep customers satisfied and wanting to come back. I am a platinum member with Accor. Even so, out of 5 requests (nothing extra-ordinary), 4 had NO as the default answer. Explaining common practices/standards in other... More

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. 24 Floor I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. About your negative points mentioned, I am truly sorry. You... More

London, United Kingdom
Top Contributor
73 reviews 73 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 nights over the World Cup and, in most aspects, had a very good stay. As I am a Le Club Platinum we were upgraded to an executive suite (a large single room with a sofa area in addition to the bed/s, with a swivelling TV sitting on a partition between the two areas), which was very... More

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. If you need any further information please do not hesitate in contacting... More

Oakland, California
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

this is a solid hotel. its in middle of SP and it has a all the things you need for a comfortable stay . the restaurant is pretty good but a bit expensive. you are next to plenty of shopping and entertainment. the area gets a bit sketchy at nights but overall its nice.

Was this review helpful? Yes
Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. Chico. I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. About the negative points, I already share it with the respective... More

Mumbai (Bombay), India
Top Contributor
56 reviews 56 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 13, 2014

We stayed for 2 nights and found the hotel to be good . The front desk was very efficient and quick. The rooms were neat and clean however the property needs some renovation as the towels and other stuff appeared to be pretty old and worn out. Location is excellent and good. The room air conditioner did not work and... More

Was this review helpful? Yes
Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. Ajaybgarg I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. About your negative points mentioned, I already sent you a personal... More

The Netherlands
Top Contributor
88 reviews 88 reviews
55 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed June 29, 2014

The Novotel Jaragua is a good business / convention hotel. Rooms at Novotel standards. Good location with several nice restaurants nearby (e.g. the Famiglia Mancini) as well as breakfast and lunch options. The hotel restaurant itself is unappealing and a decent bar or lounge are lacking. The hotel breakfast is fine, but rather standard (it does have an Asian section).... More

Was this review helpful? Yes
Jarves R, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. Schreuder. I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. About your negative points, we already sent you a personal message... More

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Additional Information about Hotel Novotel Sao Paulo Jaragua Convention

Address: Rua Martins Fontes, 71 - Centro, Sao Paulo, State of Sao Paulo 01050-000, Brazil (Formerly Holiday Inn Select)
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Novotel Sao Paulo Jaragua Convention 4*
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Also Known As:
Hotel Novotel Sao Paulo Jaragua Sao Paulo
Novotel Sao Paulo
Sao Paulo Novotel
Hotel Novotel Sao Paulo Jaragua Convention Brazil

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#9 Romantic Hotel in Sao Paulo #12 Family Hotel in Sao Paulo #14 Luxury Hotel in Sao Paulo #17 Business Hotel in Sao Paulo #21 Best Value Hotel in Sao Paulo
Hotel Class
Official Description (provided by the hotel)
The 4 star Novotel Sao Paulo Jaragua is ideal for a business trip to Sao Paulo. It is located in the city centre, which is both the business centre and the historic, financial and cultural heart of the city. Surrounded by gourmet restaurants, the hotel features 415 rooms (332 non smoking rooms and 106 suites), 25 meeting rooms for seminars and conferences, 24 hour guest services, 2 restaurants, a bar, parking, a gym and the Jaragua Theatre, host of a number of popular shows performed in the city. ... more   less 
Number of rooms
415

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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