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All 300 Sao Paulo hotels

Hotel Novotel Sao Paulo Jaragua Convention

4.0 of 5 Hotel   |   Rua Martins Fontes, 71 - Centro, Sao Paulo, State of Sao Paulo 01050-000, Brazil (Formerly Holiday Inn Select)
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86%
Ranked #14 of 300 hotels in Sao Paulo
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Schreuder The Netherlands
  • Reviews (818)
  • Photos (108)
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  • Room tips (12)
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818 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
The Netherlands
Top Contributor
80 reviews 80 reviews
49 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 1 week ago

The Novotel Jaragua is a good business / convention hotel. Rooms at Novotel standards. Good location with several nice restaurants nearby (e.g. the Famiglia Mancini) as well as breakfast and lunch options. The hotel restaurant itself is unappealing and a decent bar or lounge are lacking. The hotel breakfast is fine, but rather standard (it does have an Asian section).... More

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Jarves R, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. Schreuder. I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. About your negative points, we already sent you a personal message... More

Melbourne, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

As all viewers know about my posts, I try to stay positive and highlight this in my posts on a particular quality of a hotel. This hotel needs to improve tremendously. At any money its not worth your stay at the moment. In this review I have even factored the soccer world cup and its impact on staff and resources.... More

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. 2greendollar First, I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I am very glad to have the opportunity to receive your review about us, but very sad in reading about your disappoint, and also very concerned. I’m really sorry for can’t provide you... More

canberra, australia
Top Contributor
57 reviews 57 reviews
47 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a great option in Sao Paulo. Rooms are huge and the service is friendly. The free wifi was great. The breakfast is amazing with the service staff always available and the food refreshed constantly. The service from all the staff is great and the hotel is also in a lovely location. Walking distance to a bunch of... More

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Ms. squishy_9 I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. About the pillows, I would like to apologize if you can't... More

Lincoln, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is based right in centre of São Paulo. The rooms are a bit tired and could do with a refurb but are fine for a short stay. Comfortable bed with an excellent range of TV channels. Staff were excellent and spoke good English.

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. eca99mab I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. We're very glad to receive your opinion about our room, location, bed and TV, thank you for the preoccupation in share it with us. I hope we can receive you again soon. Best regards More

Stafford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for three nights in june and had a very pleasant time the staff were very friendly and helpful the room was clean and well equipped except the shower which was poor. If you stay here when Brazil play the hotel puts on a all you can eat and drink while the game is on for B$55 approx.... More

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. Steve I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. We've been thinking about the World Cup since the begining of 2014, and I am very glad to receive your cheers about our options to watch Brazil play. Thank you for encouraging us to... More

Porto Alegre, RS, Brazil
Top Contributor
66 reviews 66 reviews
45 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed June 2, 2014

This is a good hotel in the heart of São Paulo, with a great breakfast and very good service. Rooms are virtually soundproof from the city noise. Low points are that pillows are VERY uncomfortable and if you get a high floor room, forget about a hot shower early in the morning - apparently the central hot water system does... More

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. Palazzo. I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. About your negative point mentioned, we inform you that we are... More

Kitchener, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 31, 2014

Stayed here my first night in São Paulo. Conveniently located in the centre of the old part of SP, makes it convenient for sightseeing. The staff were helpful, nice, and communicated well in English. Breakfast was standard for Brazil which is pretty good. Price was also pretty good considering the location. Is stay here again if I needed to go... More

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. Kareem I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. If you need further information please do not hesitate in contacting... More

Nairobi
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

The hotel is located in a busy cosmopolitan area. Nice coffee shop next door and easy access to transport. The staff are very helpful and kind. Breakfast was great and with good variety. Restaurant was great and room service excellent. Got an executive suite that was spacious. The only problem was the noisy minibar fridge which I had to disconnect... More

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. NYOIKE I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. I would like to apoligize about the noise in your apartment.... More

Rio de Janeiro, RJ
Top Contributor
168 reviews 168 reviews
40 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed May 12, 2014

Rooms are spacious although smaller than similar hotels. Infrastructure is very good but acoustics are not the best for the rooms. Unfortunately, when we went for dinner we got told restaurant was closed and food would be served at the bar. Service was horrendous, food took forever to arrive and the wine I got served was oxidated and I still... More

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Additional Information about Hotel Novotel Sao Paulo Jaragua Convention

Address: Rua Martins Fontes, 71 - Centro, Sao Paulo, State of Sao Paulo 01050-000, Brazil (Formerly Holiday Inn Select)
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Novotel Sao Paulo Jaragua Convention 4*
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Also Known As:
Hotel Novotel Sao Paulo Jaragua Sao Paulo
Novotel Sao Paulo
Sao Paulo Novotel
Hotel Novotel Sao Paulo Jaragua Convention Brazil

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#9 Romantic Hotel in Sao Paulo #11 Family Hotel in Sao Paulo #13 Luxury Hotel in Sao Paulo #19 Business Hotel in Sao Paulo #25 Best Value Hotel in Sao Paulo
Hotel Class
Official Description (provided by the hotel)
The 4 star Novotel Sao Paulo Jaragua is ideal for a business trip to Sao Paulo. It is located in the city centre, which is both the business centre and the historic, financial and cultural heart of the city. Surrounded by gourmet restaurants, the hotel features 415 rooms (332 non smoking rooms and 106 suites), 25 meeting rooms for seminars and conferences, 24 hour guest services, 2 restaurants, a bar, parking, a gym and the Jaragua Theatre, host of a number of popular shows performed in the city. ... more   less 
Number of rooms
415

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