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Hotel Novotel Sao Paulo Jaragua Convention

#16 of 310 Hotels in Sao Paulo
Certificate of Excellence
Rua Martins Fontes, 71 - Centro, Sao Paulo, State of Sao Paulo 01050-000, Brazil (Formerly Holiday Inn Select)
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Hotel Novotel Sao Paulo Jaragua Convention
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1,220 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Cairo, Egypt
Level Contributor
32 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I spend 6 days at the hotel in Jan 2015. It is excellent with regard service, food and personnel. Location is great. Reception personnel can speak English. Good wi fi. Excellent breakfast. Receptions helps in organizing excursion trips.

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Auckland
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent rooms and staff...very friendly and very helpful. I really liked the place, so much so that if i am ever back in Sao Paulo for work or otherwise, I would stay here again. Lots of really nice restaurants are very close by and there are some local attractions. Sao Paulo is not a tourist destination per se and there... More 

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Rotterdam, The Netherlands
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Massive hotel, impersonal and cold. Beware of mini bar charges of non consumed items. Room 2605 is full of mould and damp patches. There are far better hotels in Sao Paulo. Location is also not the nicest, being in the city centre, near the red light district and not very safe in the evenings.

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. Anthony Thanks for your time and interest to write about your stay, helping us to improve our services and products at Novotel Jaraguá. I'll reforce the correct procedure of mini bar checking with the outsource company who provides this service to us and I'll lead a renovation of this room after reading your review, because I'm really sorry... More 

Athens, Greece
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice located near the shopping area and various points of interest, as well as good restaurants! Professional service, very good breakfast and nice self service restaurant. Space rooms well equipped very clean. Good room service. I would recommend this hotel either for tourist or business visits.

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. Helenipol Thanks for your time and interest to write about your stay, helping us to improve our services and products at Novotel Jaraguá. I'm very glad to receive your recommendation, and I'm sure that your comment will help a lot of Trip Advisor users to find the best option to stay in São Paulo. We hope to receive... More 

Ibiza, Spain
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms are pretty nice, and it's very well located (near most principals sightseeings). Free wifi, parking for your car if you want and the service is excellent ! The only criticism is the unsavory neighborhoods !

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr.t3rscl I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. If you need any further information please do not hesitate in contacting... More 

Istanbul, Turkey
Level Contributor
132 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed April 28, 2015

I didn't like the hotel at all, unfortunately the rooms weren't clean, the location isn't siutable for us. The breakfast room wasn't nice to start the day. I prefer to stay Paulista area for sure.I won't stay again for sure.

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Jarves R, General Manager at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear muberra e: Thank you for sharing your opinion about our hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. To better understand and identify some aspects mentioned, we sent a direct message to you. We will appreciate your response. We work everyday to provide a high level of... More 

New Delhi, India
1 review
3 of 5 stars Reviewed April 14, 2015

Very good location with worst services. Do not expect much from the Hotel. During your stay you never feel that you are staying in a 3 star property with no tea/ coffee facility in the room, no complementary water. You have to pay for everything. Same breakfast menu everyday.

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Jarves R, General Manager at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Amehta05: Thank you for your review. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We also would like to inform that all services included in the rates and offered... More 

Vila Velha, ES
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed March 26, 2015

Fair prices, in a very good location, this hotel is a good option in the city of São Paulo. It is near downtown and not far from good restaurants and bars. There is a subway station (República) close to it.

Was this review helpful? Yes 1
Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. Resende. I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. If you need any further information please do not hesitate in... More 

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Staying in Consolacao

Neighborhood Profile
Consolacao
Consolação lies between the old historical center of the city and busy Paulista Avenue. It’s surrounded by the fancy Higienópolis neighborhood, which makes it a very diverse place. The nightlife along Augusta Street offers visitors a variety of options to dine, dance and be entertained. Roosevelt Square, Consolação's main meeting point, is surrounded by fringe theaters and has become a popular skateboarding area. Right across the street from the square is the elevated highway known as “Minhocão.” Though it is busy with car traffic all week, it shuts down every weekend and becomes a leisure spot right in the middle of the city.
Explore this neighborhood
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