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All 303 Sao Paulo hotels

Hotel Novotel Sao Paulo Jaragua Convention

4.0 of 5 Hotel   |   Rua Martins Fontes, 71 - Centro, Sao Paulo, State of Sao Paulo 01050-000, Brazil (Formerly Holiday Inn Select)
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86%
Ranked #14 of 303 hotels in Sao Paulo
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
24floor Zurich
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841 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
NL
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Hotel is conveniently located. However, they forgot 2 x in a row to make up the beds in our room. When we came back and wanted to put the kids to bed, the beds were not ready. When calling and asking why... We were told 'the would make a note'. Also the room only has 1 glass while we staid... More

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Zurich
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a place I struggled to understand since the first day. Good (not much of it) and bad: Despite some efforts, it struggles to keep customers satisfied and wanting to come back. I am a platinum member with Accor. Even so, out of 5 requests (nothing extra-ordinary), 4 had NO as the default answer. Explaining common practices/standards in other... More

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. 24 Floor I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. About your negative points mentioned, I am truly sorry. You... More

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights over the World Cup and, in most aspects, had a very good stay. As I am a Le Club Platinum we were upgraded to an executive suite (a large single room with a sofa area in addition to the bed/s, with a swivelling TV sitting on a partition between the two areas), which was very... More

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. If you need any further information please do not hesitate in contacting... More

Oakland, California
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

this is a solid hotel. its in middle of SP and it has a all the things you need for a comfortable stay . the restaurant is pretty good but a bit expensive. you are next to plenty of shopping and entertainment. the area gets a bit sketchy at nights but overall its nice.

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. Chico. I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. About the negative points, I already share it with the respective... More

Mumbai (Bombay), India
Top Contributor
56 reviews 56 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights and found the hotel to be good . The front desk was very efficient and quick. The rooms were neat and clean however the property needs some renovation as the towels and other stuff appeared to be pretty old and worn out. Location is excellent and good. The room air conditioner did not work and... More

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. Ajaybgarg I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. About your negative points mentioned, I already sent you a personal... More

The Netherlands
Top Contributor
85 reviews 85 reviews
52 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Novotel Jaragua is a good business / convention hotel. Rooms at Novotel standards. Good location with several nice restaurants nearby (e.g. the Famiglia Mancini) as well as breakfast and lunch options. The hotel restaurant itself is unappealing and a decent bar or lounge are lacking. The hotel breakfast is fine, but rather standard (it does have an Asian section).... More

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Jarves R, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. Schreuder. I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. About your negative points, we already sent you a personal message... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed June 24, 2014

As all viewers know about my posts, I try to stay positive and highlight this in my posts on a particular quality of a hotel. This hotel needs to improve tremendously. At any money its not worth your stay at the moment. In this review I have even factored the soccer world cup and its impact on staff and resources.... More

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Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. 2greendollar First, I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I am very glad to have the opportunity to receive your review about us, but very sad in reading about your disappoint, and also very concerned. I’m really sorry for can’t provide you... More

canberra, australia
Top Contributor
60 reviews 60 reviews
49 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed June 21, 2014

This hotel is a great option in Sao Paulo. Rooms are huge and the service is friendly. The free wifi was great. The breakfast is amazing with the service staff always available and the food refreshed constantly. The service from all the staff is great and the hotel is also in a lovely location. Walking distance to a bunch of... More

Was this review helpful? Yes
Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Ms. squishy_9 I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel. About the pillows, I would like to apologize if you can't... More

Lincoln, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 21, 2014

This hotel is based right in centre of São Paulo. The rooms are a bit tired and could do with a refurb but are fine for a short stay. Comfortable bed with an excellent range of TV channels. Staff were excellent and spoke good English.

Was this review helpful? Yes
Jarves R, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. eca99mab I would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá. We're very glad to receive your opinion about our room, location, bed and TV, thank you for the preoccupation in share it with us. I hope we can receive you again soon. Best regards More

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Additional Information about Hotel Novotel Sao Paulo Jaragua Convention

Address: Rua Martins Fontes, 71 - Centro, Sao Paulo, State of Sao Paulo 01050-000, Brazil (Formerly Holiday Inn Select)
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Novotel Sao Paulo Jaragua Convention 4*
Reservation Options:
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Also Known As:
Hotel Novotel Sao Paulo Jaragua Sao Paulo
Novotel Sao Paulo
Sao Paulo Novotel
Hotel Novotel Sao Paulo Jaragua Convention Brazil

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#9 Romantic Hotel in Sao Paulo #10 Family Hotel in Sao Paulo #13 Luxury Hotel in Sao Paulo #19 Business Hotel in Sao Paulo #20 Best Value Hotel in Sao Paulo
Hotel Class
Official Description (provided by the hotel)
The 4 star Novotel Sao Paulo Jaragua is ideal for a business trip to Sao Paulo. It is located in the city centre, which is both the business centre and the historic, financial and cultural heart of the city. Surrounded by gourmet restaurants, the hotel features 415 rooms (332 non smoking rooms and 106 suites), 25 meeting rooms for seminars and conferences, 24 hour guest services, 2 restaurants, a bar, parking, a gym and the Jaragua Theatre, host of a number of popular shows performed in the city. ... more   less 
Number of rooms
415

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