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All 306 Sao Paulo hotels

Sheraton Sao Paulo WTC Hotel

4.5 of 5 Hotel   |   Av. Das Nacoes Unidas, 12559 | Brooklin Novo, Sao Paulo, State of Sao Paulo 04578-903, Brazil (Formerly "Gran Melia")
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Sheraton Sao Paulo WTC Hotel
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Ranked #28 of 306 Hotels in Sao Paulo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
tigdu Paris, France
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462 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Top Contributor
79 reviews 79 reviews
30 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

45 minutes from International Airport ( outside rush hours) nicely located close by shoping center and restaurants Front desk people are quick and efficient. Room are large and silencious. Bathroom was OK, although a bit dark Wifi and internet connections OK. Breakfast very good Convenient place to be while in Sao Paulo

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Fort Lauderdale
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Sheraton from Mon. Sept. 15 until Friday Sept. 19, This was my first time, although I travel to SPA once or twice a year in the Morumbi area I had never stayed before. What I liked about the place: The location is superb. Close to the meeting place and several options of restaurants in the WTC/D&B... More

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Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, We appreciate you taking the time to evaluate and share your comments about your last stay with us, as it is only through constructive feedback that we can monitor our services. Please accept our sincere apologies for not attend your expectations. Let us inform you that we already have some plans for reform and modernization to better serve... More

Vancouver, Canada
Top Contributor
102 reviews 102 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

Great Location, close to shopping, excellent customer service, rooms were clean and tidy, beds were comfortable, food was great, hotel was beautiful. Nothing bad to say about this hotel. Would return again!

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Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Stella, Thank you for choosing Sheraton Sao Paulo WTC as your hotel in Sao Paulo and for sharing your opinion with us and other travelers. We were very pleased to know that the location, the rooms and the service contributed to enjoy your stay. We are waiting for you in your next visit to the city. Best regards, Bianca... More

1 review
1 of 5 stars Reviewed 2 weeks ago

I'm staying at the Hot right now and the level if service you would expect for a Platinum member (75+ nights) is way below average. I was told I got an upgrade to the Club level but later found out that I wasn't granted access to the Club lounge. Btw, the club room is exactly as old and deteriorated as... More

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Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, We appreciate you taking the time to share your comments about your stay with us. Please accept our sincere apologies for not meet your expectations and inconveniences faced. Let us assure that we are taking some measures with the staff to avoid this kind of situations again and inform that we already have some plans for reform and... More

Manassas, Virginia
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In reservations these are called "Executive" rooms, as distinct from "Club" rooms. Only on floors 3, 4, 5 and 16, each was designed with their unique style by a Brazilian interior decorator. The lounge for these rooms, on the 4th floor, is staffed by Lincoln and Maite, both fabulous and responsive. Otherwise the regular rooms and lounge and standard and... More

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Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Mr. Brian, Thank you for choosing our hotel as your place in Sao Paulo and for sharing your opinion with us and other travelers. We were very pleased to know that the Design rooms and the staff contributed to enjoy your stay. In addition, let us inform you that we have some plans for reform and modernization to better... More

Rio de Janeiro, RJ
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is great, specially the design floors. The Concierge Marjory and the waiter at the Design Level - José Roberto - are outstanding. The location is close to Congonhas Airport and the mall beside the hotel is an advantage for guests because you find many options for restaurants, just a few steps from the lobby.

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Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Mr. Casanova, Thank you for your evaluation and comments about your stay at Sheraton São Paulo WTC. We were very pleased to know that the location, the structure and the staff contributed to enjoy your stay. Be sure, with great satisfaction, we will forward your assessment to the hotel employees, mainly to Marjory and José Roberto. Hope to have... More

Sydney, Australia
Top Contributor
76 reviews 76 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed here because it was the most convenient for a conference at WTC. It is said to be 5 star but certainly not of the standard of other Sheratons I have stayed at around the world. The front desk were friendly and helpful, Fabio in particular was a delight. The bed was very comfortable but the room a... More

Was this review helpful? Yes
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, We appreciate you taking the time to evaluate and share your comments about your last stay with us, as it is only through constructive feedback that we can monitor our services. Please accept our sincere apologies for the inconveniences with the breakfast and the restaurant services. Let us assure that we are taking some swift measures to avoid... More

La Verkin, Utah
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The room was very comfortable and pleasant to stay in. The room and service are truly representative of the Sheraton brand. The hotel is away from the bustle of the São Paulo area, yet still close enough via taxi to get to wherever you want to get to. Hotels in São Paulo are all on the expensive side (compared to... More

Was this review helpful? Yes
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear guest, Thank you for choosing Sheraton Sao Paulo WTC as your hotel in Sao Paulo and for sharing your opinion with us and other travelers. We were very pleased to know that the location, the structure and services contributed to enjoy your stay. We are waiting for you in your next visit to the city. Best regards, Bianca Tavano... More

Bayonne, New Jersey
Top Contributor
189 reviews 189 reviews
113 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I decided to stay here despite that my friends were staying at the intercontinental. The hotel is pricey but actually helped in terms of location with some of my visits outside the central part of the city. The staff was very friendly here and although the breakfast was okay, I appreciated having the option of a mall in the hotel... More

Was this review helpful? Yes
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel as your place in Sao Paulo and for sharing your opinion with us and other travelers. We were very pleased to know that the structure, the service and the staff contributed to enjoy your stay. Nothing makes us happier than knowing that you have had a memorable stay with us! Be sure,... More

Itatiba, São Paulo, Brazil
1 review
5 of 5 stars Reviewed 3 weeks ago

every thing was perfect...is near to shopping, nightlife, restaurants and you can find this there. the roons are confortable and quieter the people arte work there are polite and prestative so i recomend

Was this review helpful? Yes
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Lucas, Thank you for choosing Sheraton Sao Paulo WTC as your hotel in Sao Paulo and for sharing your opinion with us and other travelers. We were very pleased to know that the location, the rooms and the staff contributed to enjoy your stay. We are waiting for you in your next visit to the city. Best regards, Bianca... More

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Additional Information about Sheraton Sao Paulo WTC Hotel

Address: Av. Das Nacoes Unidas, 12559 | Brooklin Novo, Sao Paulo, State of Sao Paulo 04578-903, Brazil (Formerly "Gran Melia")
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Sao Paulo WTC Hotel 4.5*
Number of rooms: 296
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Also Known As:
Sheraton Sao Paulo WTC Hotel Brazil

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