We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Sao Paulo WTC Hotel

#46 of 305 Hotels in Sao Paulo
Certificate of Excellence
Hotel website
Hotel deals
Av. Das Nacoes Unidas, 12559 | Brooklin Novo, Sao Paulo, State of Sao Paulo 04578-903, Brazil (Formerly "Gran Melia")
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Sao Paulo WTC Hotel
View Map
Add Photo Write a Review

773 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
San Ramon, CA
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is nice for business travelers. For recreation, the gym is small as is the pool. Everything seemed to be clean and the hotel felt safe, though the neighborhood around it did not. Not a great walking location. As a Platinum member, I had access to the clubs, which were comfortable, but food was not served on time and... More 

Helpful?
Thank SGersh
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear SGersh, Thank you for sharing your opinion about the Hotel with us! We are glad you liked our hotel cleanliness and safety and apologize for the setback with the air conditioning. Let us inform that we checked the equipment and it is working normally. It may have been the influence of the lights, television and the incidence of sunlight... More 

Hamburg, Germany
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, typical Sheraton, in a good location. First impression was good, but by looking more to the details the need for renovation becomes obvious. The rooms are fine but again the details are old and run down. The room was fine but the corridor etc was nit like a 5 star hotel. The change to top can be done... More 

Helpful?
Thank 1948kura
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, Thank you for sharing your opinion about the Hotel with us! We are glad that you liked our hotel and location. Let us inform that we will have soon some reforms and modernizations in the structure, to better serve and satisfy our guests. We hope to have the opportunity to have you again! Sincerely, Bianca Tavano Quality Manager More 

Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The Sheraton is well located, but old and tired. While the furniture and decor needs updating, it is the infrastructure that is concerning. I plugged my adapter into an outlet specifically marked 110 V and stream of sparks shot out of the wall thoroughly blackening the adapter. The air conditioning system leaked water from the ceiling creating a large puddle... More 

Helpful?
1 Thank Katetribeca
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Ms. Kate, We appreciate you taking the time to evaluate and share your comments about your last stay with us. We apologize for the setbacks you had during your stay and would like to inform that we will have soon some reforms and modernizations in the structure, but we are already doing the preventive maintenance of our air conditioning... More 

Level Contributor
99 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
2 of 5 stars Reviewed December 31, 2015 via mobile

First tip: get Hilton instead! It is right beside Sheraton but much, far, way better! For incredibly same price! Second tip: if you fail to follow first tip, run away from wasting money with club level rooms, room service and/or any additional service they may try to sell you. Final tip: bring your own portable air conditioning device: it gets... More 

Helpful?
1 Thank MKV73
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, We appreciate you taking the time to evaluate and share your comments about your last stay with us, as it is only through constructive feedback that we can monitor our services. Please accept our sincere apologies for not attending your expectations. Let us inform that we will have soon some reforms and modernizations in the structure and we... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 20, 2015 via mobile

We stayed here 4 nights & the room was nice. The hotel is attached to a furniture type mall & there are a couple good restaurants to grab a quick bite to eat at. The reason I didn't give 5 stars for the suite was because on Saturday night there was a loud bass sound coming from somewhere that kept... More 

Helpful?
Thank Kristenh1111
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Ms. Kristen, Thank you for taking the time to evaluate and share your comments about your stay with us! We are happy that you liked the suite, cleanliness and facilities like the attached D&D Mall and restaurants. We apologize for the setback with the noise and we are investigating the source to take the necessary measures, to better serve... More 

Hamburg, Germany
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 9, 2015

A 1995 hotel, which has invested in refurbished designer rooms (mine was a dark green painted jungle room, with an over dimensional seating area around a tree trunk, branches fixed to the wall, and a good dozen wood panels (like a little forest) behind my bed. Club Sandwich in the restaurant fulfilled the Wikipedia definition .... My CreditCard statement shows... More 

Helpful?
Thank Heiko D
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Mr. Heiko, We appreciate you taking the time to evaluate and share your comments about your stay. The room you mentioned is one of our Executive category, where each room was decorated following different architects style and taste. Let us inform that next year we will have some reforms and modernizations in the hotel structure as a whole and... More 

San Jose, California
Level Contributor
76 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed December 6, 2015 via mobile

I've stayed several times at this hotel in 2015 for business trips and I've had mixed experiences. The last was now in Dec 2015 and I stayed at the club level room - in which the rooms are dated and old but still comfortable. Room service has great quality of service and food. The fitness center is small for this... More 

Helpful?
Thank R_H-Bonds
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, We appreciate you taking the time to evaluate and share your comments about your last stay with us, as it is only through constructive feedback that we can monitor our services. Please accept our sincere apologies for not attending your expectations. Let us inform that we will have soon some reforms and modernizations in the structure, to better... More 

Zurich, Switzerland
Level Contributor
166 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed December 3, 2015

The Sheraton is very good located in the SP Business Area. The Service is professional, Reception Service fast. The rooms are clean, appointments more average. Some nice Restaurants are around ie at the associated shopping mall.

Helpful?
Thank Bwanafan
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, We would like to thank for the positive evaluation and let you know that we are glad that you liked our location, reception service and facilities like the restaurants in the attached mall! We hope to see you again soon! Sincerely, Bianca Tavano Quality Manager More 

Ann Arbor, MI
1 review
5 of 5 stars Reviewed November 30, 2015

I stayed a week at Sheraton WTC, in Novo Brooklyn part of Sao Paulo. VERY Impressed with the quality of hotel (they have a whole floor dedicated to local designers appointed rooms, eclectic, KEWL collections) very nice club service and a great music/entertainment in house without having to travel to anywhere in that traffic-logged, messy, and somewhat scary city. My... More 

Helpful?
Thank ssoomro
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Mr. Ssoomro, Thank you for sharing your opinion about the Hotel with us! We are glad that you liked our location and we would like to let you know that we have the Executive category, four floors in which the rooms were designed by different local architects! We are sorry about the inconveniences caused by the Club A. Let... More 

Truckee
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed November 28, 2015

Excellent service and I always have a very nice stay and experience at this hotel. The location is excellent near restaurants and shopping. The staff is always very courteous, rooms are always very clean. From the front desk to the restaurant/bar, everyone is very professional and accommodating, outstanding service! The Club Lounge is also very nice, the breakfast is amazing... More 

Helpful?
Thank Kurt S
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Mr. Kurt, Once again, we appreciate you taking the time to evaluate and share your comments about your stay with us! We are glad to know that our location, Club Lounge and staff service exceeded your expectations! Be sure we will forward your assessment to the hotel and restaurant employees! Thank you for the recommendation and we are looking... More 

Questions? Get answers from hotel staff and past guests. Ask a question

281 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (247)
Viewed
Room/suite (75)
Viewed
Hotel & grounds (29)
Viewed
Bathroom (26)
Viewed
Dining (5)
Viewed
Pool/beach area (15)
Viewed
View from room (15)
Viewed
Business center/function rooms (2)
Viewed
Other (80)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (19)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Sao Paulo hotels
0.1 mi away
Hilton Sao Paulo Morumbi
Hilton Sao Paulo Morumbi
#12 of 305 in Sao Paulo
4.5 of 5 stars 1,667 reviews
0.1 mi away
Gran Estanplaza Berrini
Gran Estanplaza Berrini
#8 of 305 in Sao Paulo
4.5 of 5 stars 443 reviews
0.5 mi away
Grand Hyatt Sao Paulo
Grand Hyatt Sao Paulo
#3 of 305 in Sao Paulo
4.5 of 5 stars 1,815 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Quality Hotel Berrini
Quality Hotel Berrini
#90 of 305 in Sao Paulo
4.0 of 5 stars 691 reviews
0.6 mi away
Novotel Sao Paulo Morumbi
Novotel Sao Paulo Morumbi
#38 of 305 in Sao Paulo
4.0 of 5 stars 717 reviews
0.1 mi away
The Time Othon Suites
The Time Othon Suites
#224 of 305 in Sao Paulo
3.5 of 5 stars 181 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay