Discrete and impeccable service. Rooms are large, quiet and comfortable. I had a great view of the bridge and the SP skyline. Bathrooms are clean and pleasant. Love the spa and the fitness centre! A large choice of excellent restaurants! It is expensive but compared to other places I've stayed at in SP for work, definitely worth it! More

A top quality good value hotel. Beautifully appointed, great service. Breakfast was adequate but not outstanding. The spa treatments were divine. More

Really nice hotel in a good location close to two large malls. Rooms are great, beds are great, bathrooms are great. Top quality rooms, ok so what's the problem. The usual, complete rip off on wifi at over £20 per day and drink costs that will make your eyes water. All in very good but for the upper end of... More

Very nice room. Great bath. Great breakfast. Helpful staff. Fast taxi service. Expensive More

Sink was clogged, the hand shower was broke, I could hear the neighbor opening the door as he would enter my room (and hearing him throw up afterwards), the staff was helpful but not very friendly, the shaving kit was missing in the room but was quickly delivered. Overall the hotel is ok but for the price I would expect... More

I would definitely recommend this hotel for any business traveler staying in Sao Paulo. Highlights include: Large room Very spacious bathroom with strong and hot shower Amazing Granado lotion (wish I had taken more!) Delicious and fresh sushi restaurant Sauna (small but perfect for relaxing after a long day) The staff remembering my name I only wish there was an... More

This hotel is overpriced--Beautiful rooms with beautiful bathrooms and view but terrible, unreliable Internet for a High Charge; Lousy service in the cafe with totally unprofessional staff; They have an uncomfortable policy of walking you up to your room --please replace this with free WiFi and restaurant staff training! More

After having had a preference for the Emiliano and Fasano hotels in Sao Paulo, my first choice of hotel is now the Grand Hyatt. It's not as close to Faria Lima as the Emiliano and Fasano but the room rate is much lower for a similar quality hotel. In addition they don't charge for internet access so there aren't any... More

The Grand Hyatt in Sao Paulo is certainly worth the price when compared to other hotels in the city. Though it's location is sub-optimal it makes up for it in comfort and service. The breakfast was especially delicious and recall thinking that it was above the average Grand Hyatt. The hotel was very clean and well designed. If you don't... More