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Grand Hyatt Sao Paulo

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Avenida Das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578-000, Brazil
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Grand Hyatt Sao Paulo
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1,827 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I loved, loved this hotel. The rooms were gorgeous and the food at the restaurant was top notch. To be honest the location isn't the best. It's not adjacent to a great area to walk around, but it's not far from the subway so if you don't mind navigating the city it's a great home base. Also some huge malls... More 

Helpful?
Thank EFH45
Sao Paulo, SP
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Since the moment we checked-in until when we checked-out we had a great experience. The staff was very polite. The room was confortable and had the best view. We loved the breakfast, with a sort of fruits, juices, breads, cheeses. We used the spa service, with a very good cost-benefit. Excelent choice!

Helpful?
Thank AntjeMuller
Pitangui, MG
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Big hotel with a great infrastructure. Loved it. I'll back soon for SP and pretend stay in this hotel. I suggest to this hotel to upgrade its speedy. Wifi has a down connection. What more can Sao Paulo offers me? :D

Helpful?
Thank JoaoH1
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

First of all the service was just wonderful - extremely helpful and nice staff all over the place. A special thanks to the concierge, who had great recommendations and a very friendly personality. Additionally the hotel it self is superb, nice outdoor and indoor pool, sauna and a great gym. We had a "normal" room but it was very spacious,... More 

Helpful?
Thank Thomas F
Hyatt_SP_Management, Proprietário at Grand Hyatt Sao Paulo, responded to this review

Dear Thomas, Thank you for sharing your comments. I was happy to read that you enjoyed your stay with us and that our service, accommodations and swimming pool were to your liking. Please allow me to suggest that during your next stay you contact our Concierge for city tips and information about activities to do around the hotel, as we... More 

Provence, France
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Large and confortable room, well equiped, quite and well insonorized, outstanding breakfast, superbe facilities: swimming pool, training center, great restaurants , a real luxury hotel where I enjoy coming back.

Helpful?
Thank toimoi75
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your comments. I was happy to read that you enjoyed your stay with us and that our service, accommodations and facilities were memorable. Thank you for recommending us to other TripAdvisor users. We look forward to welcoming you back again soon. Michael Stephens – General Manager More 

Sydney, Australia
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Not the best location for São Paulo but nonetheless a really good experience. Very clean rooms. Great bathrooms. Brilliant staff (I would say as good as I have experienced in 20 years of travel). Very good dining options. Great gym and pool. Location while not great (although easy to get to from airport a bit removed from main dining and... More 

Helpful?
Thank awaywardtraveller
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your review with us and other TripAdvisor travelers. I was pleased to read that everything was perfect during your last stay and that you would recommend our hotel to others. We are located in one of the most growing business areas of the city, within 5 minutes walking distance from two of the largest... More 

Ancaster, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Nothing to complain. During our stay the lobby area was under construction. Perfectly managed by the management. Location is not the best if you travel for pleasure, like we did, but probably good for business,

Helpful?
Thank John T
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear John, Thank you for sharing your review with us and other TripAdvisor travelers. I was pleased to read that you enjoyed your stay in São Paulo. Thank you also for your kind recommendation. Our Concierge team is always pleased to assist guests with city tips and other information regarding things to do around the hotel. We hope to welcome... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Pretty nice hotel close to downtown area. Walking distance to a couple of really nice malls with lots of shopping and great restaurants. While I'm here this week the lobby level is being renovated. I guess they'll wrap up soon. Rooms are very well organized. Large clean bathroom shower area. Gym is very well equipped.

Helpful?
Thank Herbert M
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Herbert, Thank you for sharing your comments. I was happy to read that you enjoyed your stay with us and that our service, accommodations, Fitness Center and facilities were to your liking. Thank you for your recommendation. We look forward to welcoming you back again soon, when our lobby will be finished. Michael Stephens – Gerente Geral More 

Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I really fell in love with my room particularly when I had view on Octavio Frias De Oliveira bridge, I took so many pictures and timelapse, you get a very interesting amenities consisting of Granado soap shampoo .. The shower is very well designed. Two pools one outdoor and the other one inside Amanary Spa. I rnjoyed the fitness center... More 

Helpful?
Thank Toumi F
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Toumi, Thank you for sharing your comments. I was happy to read that you enjoyed your stay with us and that our service, accommodations and facilities were to your liking. Thank you for your recommendation. We look forward to welcoming you back again soon, now that or lobby is finished. Michael Stephens – Gerente Geral More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was excellent. The service was great from check in to check out throughout my 4 night stay. The room was large with an amazing open plan bathroom/washroom which could be closed off from the room with large double sliding doors. The bed was huge and very comfortable. The gym was small but adequate with a swimming pool right... More 

Helpful?
Thank Leon S
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Leon, Thank you for your review. I was pleased to read that you enjoyed our accommodations, service and Amanary Spa, which is a sanctuary of relaxation and well-being in São Paulo. Because you mentioned that you want to stay with us again, please allow me to introduce you to our loyalty program, Hyatt Gold Passport, in case you are... More 

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