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Grand Hyatt Sao Paulo

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Avenida Das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578-000, Brazil
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Grand Hyatt Sao Paulo
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1,464 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1464)
  • Mar-May only
    (421)
  • Jun-Aug only
    (358)
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All months
5 of 5 stars Reviewed 2 days ago NEW

I liked this hotel a lot, I stayed there 19 days and all the time I felt like home. Most of the staff is very professional, friendly and helpful. Breakfest service was awesome, quality of food very good. Also, Kinu restaurant has great service and food. Spa, pools, fitness rooms - all great and clean. I'm looking forward to coming... More 

Review collected in partnership with Hyatt Hotels

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Braga, Portugal
5 of 5 stars Reviewed 3 days ago NEW

Grand Hyatt São Paulo Hotel is a real 5 star hotel, with high standards, great amenities, excellent food, and extraordinary conditions. Moreover it has a great, helpfull and kind staff. Finally, it is located in a safe neighborhood. I truly recommend this hotel.

Review collected in partnership with Hyatt Hotels

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Bogotá, San Andres y Providencia, Colombia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great facilities including the fitness center, excellent food and service, specially in the reception and bells. Comfortable rooms and nice location. Wifi works very well in rooms which is a luxury in São Paulo, but it could be better in lobby area.

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Chicago, IL
Level Contributor
144 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I was surprisingly disappointed in this property. Most staff were professional and helpful as I expect from Hyatt, but overall, I felt that my one-night stay fell far below my expectations for what seems to be one of the top-rated hotels in the city. Our twin room was clean and comfortable. It had a nice view and an enormous bathroom... More 

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Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I spent 2 days / 1 night with my wife for celebrating so many good things and the life by itself. We were extremely well treated: everything was prefect, from the room, to the food (not only the breakfast and the room service, but also the Executive Lounge at the 20th floor!), going trough every single detail... Front Desk, Bell... More 

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Basel, Switzerland
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Central location in Sao Paulo. Great Business hotel with all that you need. Good gym, meeting rooms and halls, pool, good bar and restaurants, very spacious rooms. Bathrooms are deluxe and location is very quiet. You feel safe, staff is super friendly and services are great.

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your review. I was pleased to read that our accommodations, Fitness Center , leisure area, restaurants and service were to your liking and memorable to your stay. We hope to welcome you back very soon on your next visit to São Paulo. Michael Stephens, General Manager More 

Miami, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Great overall experience in Sao Paulo...Kinu is a great japanese restaurant with nice service. Amenities are very well set up. The hotel restaurant could have larger variety in their menu and time to serve was a littel long

Review collected in partnership with Hyatt Hotels

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Jose, Thank you for your kind comments regarding your last stay. I was pleased to read that our culinary options, especially our Japanese restaurant Kinu, were to your liking. Thank you also for your comments regarding our amenities. Your review was shared with our restaurant managers so that we can work on the areas you mentioned and improve our... More 

Hong Kong, China
Level Contributor
176 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay in Grand Hyatt Sao Paulo for one night in mid June because of a meeting close-by. First - thanks for upgrading my reservation to a room 1912 with lounge access. The room is nice - the design makes me feel at home. I like that flip-flops, rather than slippers, is provided. The amenities inside the bathroom are great... More 

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Edward, Thank you for sharing your kind comments with us. I was pleased to read that you loved the upgrade we gave you, our accommodations and amenities. Furthermore, thank you for your compliments about the WiFi speed and the Fitness Center, which has two different rooms, one for cardio and another for weights. I would also like to thank... More 

Corvallis, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Grand Hyatt provides exceptional service and exquisite facilities for a stay in Sao Paulo. The staff, the room, the fitness center, the resturant (especially the Japanese cuisine) are all first rate.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Gerald, I was pleased to read that our accommodations, Fitness Center and restaurants, mainly Kinu, were to your liking and memorable to your stay. Thank you for sharing your review with us and other travelers. We hope to have the pleasure of welcoming you again very soon. Michael Stephens, General Manager More 

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