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All 303 Sao Paulo hotels

Grand Hyatt Sao Paulo

4.5 of 5 Hotel   |   Avenida Das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578000, Brazil
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94%
Ranked #1 of 303 hotels in Sao Paulo
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  • Reviews (880)
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880 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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london
Top Contributor
91 reviews 91 reviews
63 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed today NEW

I was only here for a day,but would have loved to be here longer just because the staff are so helpful and caring, and I mean, the porter, lounge staff, reception etc etc I did not deal with anyone who did not do way over and beyond the call of duty, hence no names ! location in Sao Paolo is... More

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Distrito Federal
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Located in the business and shopping area of Morumbi, the Grand Hyatt combines great hospitality and food with spacious rooms. I went on a business trip for just one night with two challenges: arriving at 8AM and departing at 6PM the next day. They didn't charge anything for arriving earlier and did not pay for late check out either. I... More

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you very much for taking the time to write such a detailed review regarding our property and your last stay with us. Your comments were received with great satisfaction, as they confirm our commitment to providing authentic hospitality and to making a difference in the lives of those we touch every day. We were very pleased to... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent service as usual - hotel has a great Japanese restaurant - food is divine, the staff in the front of house offer a friendly, helpful and very professional service. This is my fourth stay and each one has been good.

Review collected in partnership with Hyatt Hotels

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you very much for your review. We were very pleased to read that you recommended our accommodations and services to other travelers. Because you mentioned that this was your fourth stay, I would like to take this opportunity to introduce you to our loyalty program, Hyatt Gold Passport®, in case you are not yet a member. The... More

Beirut
2 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed 3 nights in the Grand Hyatt. Excellent Hotel. The location is good. Rooms are very good. Service was impeccable. Attitude of the staff very friendly. Breakfast was excellent. Internet is not included. you have to pay for it.

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your kind review. We were pleased to read that our accommodations, service and breakfast were so memorable to your stay. In light of your comments, please allow me to suggest that you experience our Club apartment on your next stay. These accommodations offer special services such as complimentary Internet access, continental breakfast, cocktails in the... More

ABUJA, Nigeria
1 review
5 of 5 stars Reviewed 1 week ago

Service was prompt and generally above average. Hotel is in excellent condition, but lighting in the lobby could be improved on. I will definitely like to experience this again and recommend it to others,.

Review collected in partnership with Hyatt Hotels

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Michael, Thank you for your comments and recommendation. We were very pleased to read that you enjoyed our service and your overall experience. Thank you also for your comments regarding the lightning in the lobby — we will be sure to review that point. We hope to welcome you back again on your next trip to Brazil. Thierry Guillot... More

London
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at Grand Hyatt a few weeks ago during the World Cup for three nights. The location is bang in the middle of the new business district and far from all major sights and 'downtown'. I didn't know this so I was a little disappointed as I was there for leisure, however the fantastic property soon made me forget... More

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, It was a pleasure to receive your review, thank you very much. We were delighted to read that your last stay with us was so memorable and that our hotel team, facilities and Internet access were to your liking. I have shared your comments with our concierge, Grand Club team and managers, and we were all very happy... More

Los Angeles, California
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed 3 times in this hotel and all 3 times internet service was unacceptable. Front desk simply says there are too many devices and can't help. If you need internet as part of your stay go somewhere else. Hotel can be very noisy, cleaning people randomly rings your bell from 8am-10pm at night. Even if they cleaned your... More

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your comments with us. Please accept our sincere apologies regarding your Internet connection, and I am sorry to read that we were not able to assist you better during your stay. I am pleased to let you know that we have recently enhanced our entire Internet network and now have a Wi-Fi antenna in... More

Singapore, Singapore
Contributor
16 reviews 16 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the São Paulo Grand Hyatt for only two nights after staying at an apartment in the Jardines area for a few nights before. The rooms were excellent, large, comfortable with great bathrooms. Service and attitude of staff was impeccable, and genuinely friendly. Breakfast was fabulous other than a bit of a problem cooking eggs sunny side up.... More

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear David, Thank you for sharing with us and other TripAdvisor travelers your impressions regarding your stay during the World Cup in Brazil. This was such an exciting time for us and we were very happy to read that our accommodations, service and breakfast were memorable to your stay. We appreciate your recommendation and hope to welcome you and your... More

Rio de Janeiro, RJ
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here two nights during World Cup 2014. I can't say we would return. For the high price and all the hoopla, we found the room dirty, the bed uncomfortable and the location remote. It is not possible to walk anywhere from here, not even to eat. We are shocked at the R72 cost for breakfast on top of... More

Was this review helpful? Yes 1
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Grand Hyatt São Paulo and offer your suggestions. Please accept my apologies regarding the issues encountered in your apartment. The cleanliness of our areas is a very important and recognized feature of our hotel; we will be sure to reinforce the correct standards with our housekeeping team.... More

Senior Contributor
23 reviews 23 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Grand Hyatt São Paulo is by far the nicest grand hyatt I have stayed at. I stay at a lot of hotels due to business travel and this hotel is on Par with most Park Hyatts I have stayed in. The rooms are large and have a very nice and large bathroom. The gym is great with a lot... More

Was this review helpful? Yes 1
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you very much for your kind review. We were honored to read that you consider our hotel the nicest Grand Hyatt at which you have ever stayed. As a part of the Hyatt family, we are always very happy to offer authentic hospitality in a modern and comfortable atmosphere. We were pleased to know that you enjoyed... More

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Additional Information about Grand Hyatt Sao Paulo

Address: Avenida Das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578000, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Grand Hyatt Sao Paulo 4.5*
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Also Known As:
Grand Hyatt Sao Paulo Hotel Sao Paulo
Sao Paulo Grand Hyatt
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Brazil

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Sao Paulo #1 Family Hotel in Sao Paulo #1 Business Hotel in Sao Paulo #1 Luxury Hotel in Sao Paulo #4 Romantic Hotel in Sao Paulo
Hotel Class
Official Description (provided by the hotel)
Located in the heart of the Berrini area, this 5-star hotel offers a full-service SPA, 2 swimming pools, a gym and views of the Estaiada Bridge. Rooms are stylish, spacious and contemporary, featuring extensive work area and cutting-edge technology. Each room features a spacious bathroom with invigorating rain shower and deep soaking tubs. The Grand Hyatt features several restaurants which serve French, Japanese and Italian cuisine. ... more   less 
Number of rooms
470

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