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Grand Hyatt Sao Paulo

Travelers' Choice award winner
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Avenida Das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578-000, Brazil
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Grand Hyatt Sao Paulo
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1,450 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bogotá, San Andres y Providencia, Colombia
1 review
5 of 5 stars Reviewed yesterday NEW

Great facilities including the fitness center, excellent food and service, specially in the reception and bells. Comfortable rooms and nice location. Wifi works very well in rooms which is a luxury in São Paulo, but it could be better in lobby area.

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Chicago, IL
Level Contributor
144 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was surprisingly disappointed in this property. Most staff were professional and helpful as I expect from Hyatt, but overall, I felt that my one-night stay fell far below my expectations for what seems to be one of the top-rated hotels in the city. Our twin room was clean and comfortable. It had a nice view and an enormous bathroom... More 

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Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent 2 days / 1 night with my wife for celebrating so many good things and the life by itself. We were extremely well treated: everything was prefect, from the room, to the food (not only the breakfast and the room service, but also the Executive Lounge at the 20th floor!), going trough every single detail... Front Desk, Bell... More 

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Basel, Switzerland
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Central location in Sao Paulo. Great Business hotel with all that you need. Good gym, meeting rooms and halls, pool, good bar and restaurants, very spacious rooms. Bathrooms are deluxe and location is very quiet. You feel safe, staff is super friendly and services are great.

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your review. I was pleased to read that our accommodations, Fitness Center , leisure area, restaurants and service were to your liking and memorable to your stay. We hope to welcome you back very soon on your next visit to São Paulo. Michael Stephens, General Manager More 

Miami, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great overall experience in Sao Paulo...Kinu is a great japanese restaurant with nice service. Amenities are very well set up. The hotel restaurant could have larger variety in their menu and time to serve was a littel long

Review collected in partnership with Hyatt Hotels

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Jose, Thank you for your kind comments regarding your last stay. I was pleased to read that our culinary options, especially our Japanese restaurant Kinu, were to your liking. Thank you also for your comments regarding our amenities. Your review was shared with our restaurant managers so that we can work on the areas you mentioned and improve our... More 

Hong Kong, China
Level Contributor
175 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay in Grand Hyatt Sao Paulo for one night in mid June because of a meeting close-by. First - thanks for upgrading my reservation to a room 1912 with lounge access. The room is nice - the design makes me feel at home. I like that flip-flops, rather than slippers, is provided. The amenities inside the bathroom are great... More 

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Edward, Thank you for sharing your kind comments with us. I was pleased to read that you loved the upgrade we gave you, our accommodations and amenities. Furthermore, thank you for your compliments about the WiFi speed and the Fitness Center, which has two different rooms, one for cardio and another for weights. I would also like to thank... More 

Corvallis, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Grand Hyatt provides exceptional service and exquisite facilities for a stay in Sao Paulo. The staff, the room, the fitness center, the resturant (especially the Japanese cuisine) are all first rate.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Gerald, I was pleased to read that our accommodations, Fitness Center and restaurants, mainly Kinu, were to your liking and memorable to your stay. Thank you for sharing your review with us and other travelers. We hope to have the pleasure of welcoming you again very soon. Michael Stephens, General Manager More 

London
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Quick two day business trip to Sao Paulo. Booked a club room which includes breakfast and cocktails in the evening. The club is also good for meetings. The hotel is modern and extremely well presented as are most of the top hotels in Brazil - depending of course in which city you stay. The room had a great view, very... More 

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Chris, Thank you for sharing with us and other travelers your review. I was pleased to read that our service, restaurants and accommodations were to your liking and that you enjoyed our Grand Club Lounge.. On your next visit, please allow me to suggest that you contact our Concierge for the best entertainment tips from the area. I hope... More 

Zurich, Switzerland
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in good reach of the domestic airport, however, a bit outside of the center. The hotel is a large property. We had a room with very nice view to the adjacent bridge. Rooms are large and clean and quite. Bathrooms are spacious. Internet is complimentary and fast. We had breakfast once in the room and once at... More 

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your review with us and other TripAdvisor travelers. I was pleased to read that our service, breakfast and accommodation were to your liking. We are located in one of the most ascendant business areas of the city, near important avenues such as Faria Lima and Luiz Carlos Berrini, and we are just five minutes’... More 

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