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Grand Hyatt Sao Paulo

4.5 of 5 Avenida Das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578000, Brazil
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Grand Hyatt Sao Paulo
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Grand Hyatt Sao Paulo
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1,221 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Contributor
32 reviews 32 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

Grand Hyatt SP is a very good business hotel. The decoration is modern, with very nice and large rooms that are well equipped. Staff has always been nice. The various restaurants offer good possibilities for lunch and dinner.

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Los Angeles, California
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

our room was nicely furnished and very spacious, with a great view! the bathroom is beautiful and spacious with nice amenities. gorgeous shower stall, but water pressure is inconsistent. executive lounge has a great view too (all rooms on this side has the same view), the staff helpful and the food excellent. unfortunately location is not ideal for tourists. a... More 

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, It was kind of you to share your impressions with us regarding your most recent stay. I am pleased to hear that our service, rooms and special amenities were to your liking. We are located in an area of the city that is growing very fast, and we are within 5 minutes walking distance from two of the... More 

Marco Island, Florida, United States
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Sao Paulo is a grey city with little charm or historic buildings. This hotel is great although not close to anything. Nice restaurant and large rooms. Traffic is heavy so when you arrive you can immediately relax. Not close to airport

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Bob, Thank you for sharing your impressions of your last stay. I was pleased to read that our accommodations and restaurants were to your liking. We are located in one of the city´s fastest growing business areas, within five minutes walking distance fromof two of the largest shopping centers in São Paulo and near some important avenues such as... More 

Palo Alto, CA
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
216 helpful votes 216 helpful votes
3 of 5 stars Reviewed 1 week ago

Although the rooms are large and nicely designed, there were several missteps that indicate this hotel is not ready for 5 stars. First of all, we arrived at 1pm and were told we had to wait until 2pm for our rooms. I had emailed ahead to alert them that we would be arriving early but they did not accommodate us.... More 

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you very much for your recent stay and for taking the time to share your feedback in our online survey and in Trip Advisor. I would like to strength our sincere apologies for the inconveniences you faced and thank you again for your time and honest opinion that we truly value. We hope to see you back... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Spending some warm days in Sao Paulo I had the pleasure of sharing good nights at this hotel. Excellent staff , large rooms and well decorated, good amenities. You can enjoy two pools, indoor and outdoor. The location is good for business travelers interested in the region because its far from the main local avenues with local shops. You can... More 

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Robert, Thank you for sharing your impressions with us regarding your most recent stay. I am pleased to hear that our service, rooms and special amenities were to your liking. However, I am sorry to read about the issue you encountered at our gym. We usually offer our guests a small towel, but upon request our Amanary Spa team... More 

Contributor
18 reviews 18 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel, great design and views from every room regardless of which side you stay. Beakfast was open in options and had great fruit selection. Transportation service was perfect and has a great mall walking distance. Next time at Sao Pablo I want to stay here again. One downside: elevators security, needs to improve, During my stay... More 

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Erick, Thank you for sharing your review with us. I was pleased to read that our services and layout were to your liking and that you would stay with us again on your next visit to São Paulo. Safety is a very important concern for us, so thank you also for your comments regarding elevator security. Your feedback will... More 

Buenos Aires
Contributor
20 reviews 20 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Detail oriented, nice setting and ambiance, rooms have everything you need and food comparable to the best hotels in big cities of the world. Staff is very well trained, and take care of your needs in a very professional fashion. Finally found the right hotel for Sao Paulo.

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your very kind comments. I was pleased to read that our accommodation, food options and team exceeded both your needs and expectations. Because you mentioned that you will consider our hotel for future stays in São Paulo, please allow me to inform you that we have a loyalty program, Hyatt Gold Passport, in case you... More 

Evanston, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel has an excellent staff, always willing to help and attend your requests. Both the indoor and the outdoor pool are great and allow you to exercise and relax, the gym has all the equipment you may need. The bedrooms are large, well decorated and comfortable. The room service menu is limited but the food is delicious.

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Thiago, Thank you for your feedback referring to your last stay in our hotel. It was a great pleasure to read that we are your preferred business hotel in São Paulo, and that we were able to provide you with an excellent service, great accommodation and fine hospitality. I wish to welcome you back again soon. Michael Stephens –... More 

Singapore
Top Contributor
278 reviews 278 reviews
88 hotel reviews
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for four days chasing multiple meetings across the city and also in the hotel. The reception start well: wide, multiple desks and clerks, checking in goes very fast. Rooms are very nice, especially on higher floors, with the ceiling the floor windows have a lot of light. Bathroom and amenities of very good quality. Used the caffe on the... More 

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your kind review from which I was pleased to read that you enjoyed our accommodation, breakfast & Club Lounge, and that you had an excellent experience during your last stay. Please allow me to suggest that, during your next stay, you visit our Granado shop, located in the lobby area beside the elevators. The shop... More 

Calgary, Canada
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Grand Hyatt on a business trip. The taxi ride from the airport to the hotel is approximately 45 minutes. There is a taxi counter - outside the airport. You tell the counter staff where you're going and they advise you of a rate. If agreed, you pay the counter person - get a receipt and... More 

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Darryl, Thank you for sharing your comments with us. I was happy to read that our accommodation and services were to your liking. Based on your words, please allow me to suggest that you consider our Club Room on your next stay. The rate for this includes complimentary continental breakfast, cocktails in the evening and one hour’s complimentary use... More 

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Additional Information about Grand Hyatt Sao Paulo

Address: Avenida Das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578000, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Hyatt Sao Paulo 4.5*
Number of rooms: 470
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Also Known As:
Grand Hyatt Sao Paulo Hotel Sao Paulo
Sao Paulo Grand Hyatt
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Brazil
Hotel Style:
#1 Family Hotel in Sao Paulo
#1 Business Hotel in Sao Paulo
#1 Spa Hotel in Sao Paulo
#2 Romantic Hotel in Sao Paulo
#2 Luxury Hotel in Sao Paulo

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