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All 303 Sao Paulo hotels

Grand Hyatt Sao Paulo

4.5 of 5 Hotel   |   Avenida Das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578000, Brazil
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Ranked #2 of 303 Hotels in Sao Paulo
A recent review
4 of 5 stars reviewed 2 days ago
airevents Köln, Deutschland
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961 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Köln, Deutschland
Top Contributor
169 reviews 169 reviews
84 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is a really great 5 Star hotel, no doubt about it. The rooms are spacious and comfortable, although sometimes in need of a little overhaul (e.g. the bathroom appliances). Staff was very corteous and helpful. The location is not really great, around the hotel there is not much to do. Two shopping malls can be reached in a... More

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New York City, New York
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is close to the Berrini / Brooklin neighborhood and FAR from everything else. That said, it's a modern hotel with spacious rooms, speedy wifi and a very nice lobby. The complaints below will make it seem like I didn't enjoy my stay -- which I did -- but there is definitely some room for improvement, especially when it... More

Was this review helpful? Yes 1
Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

One of the best hotels in São Paulo. Situated in the heart of the city which means it is perfect to have 5 meetings in a day. No need to go out for meals either. The hotel offers excellent options from breakfast to dinner.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Lausanne, Switzerland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

While the hotel is aging a bit, it stays a very nice premium hotel : very friendly staff at the reception, and very helpful. Some of the friendliest receptionists I've ever met. The room : good enough, but with a superb bathroom. Good choice of locally made soap. Despite the room being on the 9th floor, I could hear motorcycle... More

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Atlanta
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent two nights at Grand Hyatt Sao Paulo and were very pleased with the hotel, service and accommodations. As a new Diamond Gold Passport Member I utilized upgrade cert for suite upgrade. Staff could not be more professional or courteous. Had hotel car pick us up at GRU airport at 8:30 AM Saturday morning, after 40 minute drive (no... More

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Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Johnke, It was a great pleasure to receive your review. I was delighted to read that as a new Diamond Hyatt Gold Passport® member your experience at Grand Hyatt São Paulo was so memorable. Through your comments, I see that culinary experiences are a very important part of your travels. Please allow me to suggest that on your next... More

VA
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotels don't get much nicer than the grand Hyatt sp but lack of flexibility and unwillingness to allow early check in is frustrating... Very nice breakfast, great location but like everything in Brazil expensive.

Was this review helpful? Yes 1
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for taking the time to tell us of your experiences at Grand Hyatt São Paulo and for offering us your suggestions. We are more than happy to offer our guests an early check-in if the hotel has rooms available when they arrive. Please allow me to suggest that you try our “Arrive Any Time” rate. This... More

london
Contributor
19 reviews 19 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for business and loved it. The toiletries were great. The front desk staff very helpful. You felt safe. The food at any hour of the day was of a very high standard. The gym was well equipped and I used it every day! The outdoor pool are could be bigger and have more seating! The... More

Was this review helpful? Yes 2
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for giving us and other TripAdvisor travelers your comments on your last stay at our hotel. I was very proud to read that our accommodations, gym facilities and service were to your liking. On your next visit, please allow me to suggest that you visit our Granado store, located in the lobby area beside the lifts.... More

miami
Top Contributor
86 reviews 86 reviews
82 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I concur with most reviews here..excellent hotel But I do not like hotels from which you cannot walk anywhere, nor take public transport. In SP, you really need to stay in Jardins to enjoy what the city has to offer. We stayed here for the World Cup, so everything was already arranged for us... Otherwise, I would not have chosen... More

Was this review helpful? Yes 4
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your comments with us and other TripAdvisor travelers. We are located in one of the most ascendant business areas of the city, near some important avenues such as Faria Lima and Luiz Carlos Berrini, and we are five minutes’ walk from two of the largest shopping centers in town and a train and bus... More

Phoenix, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Everyone was extremely helpful and kind to me. I had my passports, cash, and credit cards stolen in the Sao Paulo airport, and the Hyatt staff were very accommodating to my situation, allowing me to use my mother's credit card for cash advances and room service as needed after verifying and having her authorization to use it. I could not... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Rhea, Thank you for telling us and other travelers about your experience at our hotel. I am very proud to read that our team was able to comfort and support you during a stressful situation while you were in São Paulo. This only confirms our well-known commitment to providing authentic hospitality and to making a difference in the lives... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great experience in Sao Paulo during my stay in GH. Variety of food items, pool side bar and warm hospitality makes this place interesting. Couple of malls are located at walking distance from this hotel. Surely it is a good place to stay.

Was this review helpful? Yes 1
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your kind review. Your recommendation strengthens our commitment to providing authentic hospitality. On your next visit, please allow me to suggest that you experience our Club Room categories, which offer special services such as access to the Grand Club Lounge located on the 20th floor, private check-in and checkout, complimentary continental breakfast and cocktails in... More

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Additional Information about Grand Hyatt Sao Paulo

Address: Avenida Das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578000, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Grand Hyatt Sao Paulo 4.5*
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Also Known As:
Grand Hyatt Sao Paulo Hotel Sao Paulo
Sao Paulo Grand Hyatt
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Brazil

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