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All 304 Sao Paulo hotels

Comfort Hotel Nova Paulista

3.0 of 5 Hotel   |   Rua Vergueiro 2740, Sao Paulo, State of Sao Paulo 04102-001, Brazil
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Comfort Hotel Nova Paulista
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Ranked #146 of 304 hotels in Sao Paulo
A recent review
3 of 5 stars reviewed 3 weeks ago
B B Sao Paulo, SP
  • Overview
  • Reviews (153)
  • Photos (37)
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153 people have reviewed this hotel

Traveler rating
    12
    74
    55
    10
    2
See reviews for
20
14
11
98
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Sao Paulo, SP
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is a good location but difficult for English speakers. The front desk tries to be helpful but not everyone understands English. If you need room service you must call the front desk to order. The staff in the restaurant do not speak English. The rooms are clean and security is excellent. The taxi drivers do not speak English... More

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Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 3, 2014 via mobile

reasonable hotel, room is also reasonable. don't expect much from the breakfast and the restaurant. traffic is quite bad for itaim area and taxi expensive, so for me the location isn't good. however given the daily rate i was expecting more value for the money, but i guess it's the current demand x supply match up.

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 21, 2014

This hotel is clean and comfortable, however I have had numerous issues trying to order room service. There is one or two people that speak english, and if you get them you are lucky, however if they are not on, you get the phone slammed down on you. The staff at breakfast is also not attentive at all, and the... More

Was this review helpful? Yes 1
Haverhill, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 24, 2014

I stayed at this for 2 nights for a business trip. Room was comfortable and had a decent wifi connection and air conditioning. Restaurant food was OK. Main issue was the traffic. I stayed on one of the upper floors but the traffic noise was very intrusive. The rooms could do with having double glazing to reduce the traffic noise.

Was this review helpful? Yes 1
Adrian, Michigan
Top Contributor
1,139 reviews 1,139 reviews
159 hotel reviews
447 helpful votes 447 helpful votes
3 of 5 stars Reviewed November 12, 2012

This hotel was selected for me by my Brazilian distirbutor. It was the place they where they usually stayed because it was within their budgets and was close to their Sao Paulo office. The exterior was OK but nothing special and not something that would draw me in if I was trolling for a hotel. The lobby was adequate and... More

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Carrijo R, Gerente geral at Comfort Hotel Nova Paulista, responded to this review

Dear Mrs. Debbie: I would like to thank you for the feedback about your stay at Comfort Nova Paulista, on July 2012. Your comments were very important to help us to improve our service. From your accommodation at Comfort Hotel, in July 2012, we have made several changes, including exchange of employees to a renovation of rooms and social áreas.... More

Belo Horizonte, MG
Top Contributor
52 reviews 52 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed December 22, 2011

In spite of traffic noise, the hotel is well located. The service has nothing special and the rooms are very small. The fitness center has almost nothing and the pool isn't warmed (and very small). The breakfast is limited to the basics and is hard to catch a taxi around there. I though is a little overrated for the benefits... More

Was this review helpful? Yes 1
Carrijo R, Gerente geral at Comfort Hotel Nova Paulista, responded to this review

Dear Mr. Marcus: I would like to thank you for the feedback about your stay at Comfort Nova Paulista, on Abril 2011. Your comments were very important to help us to improve our service. From your accommodation at Comfort Hotel, in April 2011 until today, we have made several changes, including exchange of employees to a renovation of rooms and... More

Belo Horizonte, MG
Contributor
15 reviews 15 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 28, 2011 via mobile

Dirty and poor facilities, including rooms. Breakfast is just ok.

Was this review helpful? Yes
Carrijo R, Gerente geral at Comfort Hotel Nova Paulista, responded to this review

Dear Mr. Mateus: I would like to thank you for the feedback about your stay at Comfort Nova Paulista, on August 2011. Your comments were very important to help us to improve our service. From your stay at Comfort Nova Paulista, in August 2011 until today, we have made several changes, including exchange of employees to a renovation of rooms... More

Cuernavaca
Top Contributor
79 reviews 79 reviews
32 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed June 28, 2011

Let me start by admitting that it was someone else's money I was spending here. I don't even know how much a room costs or the food in the restaurant, it was all prepaid. So I can't comment on value for money. But I can comment on the rest. I had a twin room with single beds, not a huge... More

Was this review helpful? Yes 1
Carrijo R, Gerente geral at Comfort Hotel Nova Paulista, responded to this review

Dear Guest: I would like to thank you for the feedback about your stay at Comfort Nova Paulista, on June 2011. Your comments were very important to help us to improve our service. From your stay at Comfort Nova Paulista, in June 2011 until today, we have made several changes, including a renovation of rooms and social áreas. It will... More

Brasilia, DF
Top Contributor
98 reviews 98 reviews
35 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed June 19, 2011

I have stayed here for a day during a weekend. Rooms are very good: spacious, clean and well mantained. But you can find the same quality for slightly lower prices in more convenient locations. Breakfast is average. I could not decide wether to give 3 or 4 stars, but decided on 3 because the wireless internet was not working and... More

Was this review helpful? Yes
Carrijo R, Gerente geral at Comfort Hotel Nova Paulista, responded to this review

Dear Guest I would like to thank you for the feedback about your stay at Comfort Nova Paulista, on June 2011. Your comments were very important to help us to improve our service. From your stay at Comfort Nova Paulista until today, we have made several changes, including exchange of employees to a renovation of rooms and social áreas. It... More

Rio de Janeiro
Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 13, 2008

The hotel accomodation are pretty clean. The staff is very helpful. The broad band service is too expensive. I felt concerned about walking down the streets at night due to beggar, drug dealer on the streets when it grows dark.

Was this review helpful? Yes 1
ggeralcnp, Gerente de recepção at Comfort Hotel Nova Paulista, responded to this review

MrsThali, Thanks for your comments. We provide broad band wi-fi acess totally free at all floors. We only charge for the use of computers in our business center. Thanks for staying with us. More

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Additional Information about Comfort Hotel Nova Paulista

Address: Rua Vergueiro 2740, Sao Paulo, State of Sao Paulo 04102-001, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel Nova Paulista 3*
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Also Known As:
Comfort Hotel Nova Paulista Sao Paulo, Brazil

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
170

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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