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Comfort Hotel Nova Paulista

Hotel website
Rua Vergueiro, 2740, Sao Paulo, State of Sao Paulo 04102-001, Brazil
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R$209 (BRL)
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Comfort Hotel Nova Paulista
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Comfort Hotel Nova Paulista
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259 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (259)
  • Mar-May only
    (60)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (66)
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Gimli, Manitoba
1 review
4 of 5 stars Reviewed 1 week ago

On our recent visit to Sao Paulo for a convention, we used this location as our home for a week. The room was clean and comfortable. Although language was a problem, the staff were quite helpful and friendly. The restaurant did not have a large variety on the menu but everything we tried was tasty and well presented. The restaurant... More 

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Asuncion, Paraguay
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 17, 2015

Excellent cost-benefit ratio. My first experience at this hotel, even I went before to other Atlantica Hotels or Comfort Hotels in Sao Paulo. It is a typical very good business hotel but you can stay with the family.

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Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed November 29, 2014

I stayed at this hotel for one night. The location is good, you can find a lot of restaurants and pubs near the hotel. The hotel is really anonymous, with a too small restaurant and a really poor buffet for the breakfast. Also the room was really anonymous.

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PlinioFranca, Gerente geral at Comfort Hotel Nova Paulista, responded to this review
Google Translation

Prezado George, Agradeço por sua avaliação e por seus comentários a respeito de nossos serviços e localização. Lamento que a... More 

Travelers are raving about these Sao Paulo hotels

Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 30, 2014

This hotel is a good location but difficult for English speakers. The front desk tries to be helpful but not everyone understands English. If you need room service you must call the front desk to order. The staff in the restaurant do not speak English. The rooms are clean and security is excellent. The taxi drivers do not speak English... More 

Was this review helpful? Yes 1
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 3, 2014 via mobile

reasonable hotel, room is also reasonable. don't expect much from the breakfast and the restaurant. traffic is quite bad for itaim area and taxi expensive, so for me the location isn't good. however given the daily rate i was expecting more value for the money, but i guess it's the current demand x supply match up.

Was this review helpful? Yes 1
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed March 21, 2014

This hotel is clean and comfortable, however I have had numerous issues trying to order room service. There is one or two people that speak english, and if you get them you are lucky, however if they are not on, you get the phone slammed down on you. The staff at breakfast is also not attentive at all, and the... More 

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Haverhill, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed January 24, 2014

I stayed at this for 2 nights for a business trip. Room was comfortable and had a decent wifi connection and air conditioning. Restaurant food was OK. Main issue was the traffic. I stayed on one of the upper floors but the traffic noise was very intrusive. The rooms could do with having double glazing to reduce the traffic noise.

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Adrian, Michigan
Level Contributor
1,563 reviews
203 hotel reviews
common_n_hotel_reviews_1bd8 708 helpful votes
3 of 5 stars Reviewed November 12, 2012

This hotel was selected for me by my Brazilian distirbutor. It was the place they where they usually stayed because it was within their budgets and was close to their Sao Paulo office. The exterior was OK but nothing special and not something that would draw me in if I was trolling for a hotel. The lobby was adequate and... More 

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Carrijo R, Gerente geral at Comfort Hotel Nova Paulista, responded to this review

Dear Mrs. Debbie: I would like to thank you for the feedback about your stay at Comfort Nova Paulista, on July 2012. Your comments were very important to help us to improve our service. From your accommodation at Comfort Hotel, in July 2012, we have made several changes, including exchange of employees to a renovation of rooms and social áreas.... More 

Belo Horizonte, MG
Level Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed December 22, 2011

In spite of traffic noise, the hotel is well located. The service has nothing special and the rooms are very small. The fitness center has almost nothing and the pool isn't warmed (and very small). The breakfast is limited to the basics and is hard to catch a taxi around there. I though is a little overrated for the benefits... More 

Was this review helpful? Yes 1
Carrijo R, Gerente geral at Comfort Hotel Nova Paulista, responded to this review

Dear Mr. Marcus: I would like to thank you for the feedback about your stay at Comfort Nova Paulista, on Abril 2011. Your comments were very important to help us to improve our service. From your accommodation at Comfort Hotel, in April 2011 until today, we have made several changes, including exchange of employees to a renovation of rooms and... More 

Belo Horizonte, MG
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed August 28, 2011

Dirty and poor facilities, including rooms. Breakfast is just ok.

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Carrijo R, Gerente geral at Comfort Hotel Nova Paulista, responded to this review

Dear Mr. Mateus: I would like to thank you for the feedback about your stay at Comfort Nova Paulista, on August 2011. Your comments were very important to help us to improve our service. From your stay at Comfort Nova Paulista, in August 2011 until today, we have made several changes, including exchange of employees to a renovation of rooms... More 

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