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Comfort Hotel Nova Paulista

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Rua Vergueiro 2740, Sao Paulo, State of Sao Paulo 04102-001, Brazil
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Comfort Hotel Nova Paulista
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Comfort Hotel Nova Paulista
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236 reviews from our community

Traveler rating
    27
    120
    73
    14
    2
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32
17
18
145
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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  • All months
    (236)
  • Mar-May only
    (60)
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    (40)
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    (70)
  • Dec-Feb only
    (66)
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Asuncion, Paraguay
Top Contributor
53 reviews 53 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 17, 2015

Excellent cost-benefit ratio. My first experience at this hotel, even I went before to other Atlantica Hotels or Comfort Hotels in Sao Paulo. It is a typical very good business hotel but you can stay with the family.

Was this review helpful? Yes 1
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 29, 2014

I stayed at this hotel for one night. The location is good, you can find a lot of restaurants and pubs near the hotel. The hotel is really anonymous, with a too small restaurant and a really poor buffet for the breakfast. Also the room was really anonymous.

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PlinioFranca, Gerente geral at Comfort Hotel Nova Paulista, responded to this review
Google Translation

Prezado George, Agradeço por sua avaliação e por seus comentários a respeito de nossos serviços e localização. Lamento que a... More 

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Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 30, 2014

This hotel is a good location but difficult for English speakers. The front desk tries to be helpful but not everyone understands English. If you need room service you must call the front desk to order. The staff in the restaurant do not speak English. The rooms are clean and security is excellent. The taxi drivers do not speak English... More 

Was this review helpful? Yes 1
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 3, 2014 via mobile

reasonable hotel, room is also reasonable. don't expect much from the breakfast and the restaurant. traffic is quite bad for itaim area and taxi expensive, so for me the location isn't good. however given the daily rate i was expecting more value for the money, but i guess it's the current demand x supply match up.

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 21, 2014

This hotel is clean and comfortable, however I have had numerous issues trying to order room service. There is one or two people that speak english, and if you get them you are lucky, however if they are not on, you get the phone slammed down on you. The staff at breakfast is also not attentive at all, and the... More 

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Haverhill, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 24, 2014

I stayed at this for 2 nights for a business trip. Room was comfortable and had a decent wifi connection and air conditioning. Restaurant food was OK. Main issue was the traffic. I stayed on one of the upper floors but the traffic noise was very intrusive. The rooms could do with having double glazing to reduce the traffic noise.

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Adrian, Michigan
Top Contributor
1,545 reviews 1,545 reviews
197 hotel reviews
683 helpful votes 683 helpful votes
3 of 5 stars Reviewed November 12, 2012

This hotel was selected for me by my Brazilian distirbutor. It was the place they where they usually stayed because it was within their budgets and was close to their Sao Paulo office. The exterior was OK but nothing special and not something that would draw me in if I was trolling for a hotel. The lobby was adequate and... More 

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Carrijo R, Gerente geral at Comfort Hotel Nova Paulista, responded to this review

Dear Mrs. Debbie: I would like to thank you for the feedback about your stay at Comfort Nova Paulista, on July 2012. Your comments were very important to help us to improve our service. From your accommodation at Comfort Hotel, in July 2012, we have made several changes, including exchange of employees to a renovation of rooms and social áreas.... More 

Belo Horizonte, MG
Top Contributor
56 reviews 56 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed December 22, 2011

In spite of traffic noise, the hotel is well located. The service has nothing special and the rooms are very small. The fitness center has almost nothing and the pool isn't warmed (and very small). The breakfast is limited to the basics and is hard to catch a taxi around there. I though is a little overrated for the benefits... More 

Was this review helpful? Yes 1
Carrijo R, Gerente geral at Comfort Hotel Nova Paulista, responded to this review

Dear Mr. Marcus: I would like to thank you for the feedback about your stay at Comfort Nova Paulista, on Abril 2011. Your comments were very important to help us to improve our service. From your accommodation at Comfort Hotel, in April 2011 until today, we have made several changes, including exchange of employees to a renovation of rooms and... More 

Belo Horizonte, MG
Contributor
18 reviews 18 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 28, 2011

Dirty and poor facilities, including rooms. Breakfast is just ok.

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Carrijo R, Gerente geral at Comfort Hotel Nova Paulista, responded to this review

Dear Mr. Mateus: I would like to thank you for the feedback about your stay at Comfort Nova Paulista, on August 2011. Your comments were very important to help us to improve our service. From your stay at Comfort Nova Paulista, in August 2011 until today, we have made several changes, including exchange of employees to a renovation of rooms... More 

Cuernavaca
Top Contributor
85 reviews 85 reviews
35 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed June 28, 2011

Let me start by admitting that it was someone else's money I was spending here. I don't even know how much a room costs or the food in the restaurant, it was all prepaid. So I can't comment on value for money. But I can comment on the rest. I had a twin room with single beds, not a huge... More 

Was this review helpful? Yes 1
Carrijo R, Gerente geral at Comfort Hotel Nova Paulista, responded to this review

Dear Guest: I would like to thank you for the feedback about your stay at Comfort Nova Paulista, on June 2011. Your comments were very important to help us to improve our service. From your stay at Comfort Nova Paulista, in June 2011 until today, we have made several changes, including a renovation of rooms and social áreas. It will... More 

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