I have stayed in other Pestana Hotels, such as the Covento do Carmo in Salvador, and was used to a certain standard with this hotel chain. The Sao Paulo version tough is a total deception, run down rooms that havnt been fixed in over 10 years. The whole hotel is old, but the rooms is a cathastrophy: My linen had... More

Very good hotel, with a resonable restaurant available and a terrasse for the aperitive on the street. Rooms are well equiped, clean , and quiet. To be recommended for business or family stay. Not especially cheap but Ok for the place and the category

I stayed in Sao Paulo for 4 days and 3 nights. It was the nicest hotel we stayed in during our visit to Brazil (previously in Rio and then Paraty) The breakfast is amazing with all the choices you could hope for. The staff was very professional and the hotel amenities were clean. The beds were comfortable, the room was... More

Pestana's hotels are very classy around the world... São Paulo's is not different. People are very kind from the reception frontdesk to the bellboy and so on. Went with my wife and my parents in law (over 80 years old!). All personal were so kind with the elders! Room were clean, the fabrics great, air conditioning working and with a... More

Gave this hotel a second chance because it is near our office in Sao Paolo, and I was staying only 1 night. Staff at our office promised that this time would be better. The room was better because this time as they arranged for me to get a room without a carpet - which was significantly better than the last... More

This review relates to a visit in February 2011. We stayed at the Pestana for a total of five nights a the beginning of a six weeks holiday in Brazil. Knowing that we were arriving early on the BA flight from London, we had asked for an early check-in which we knew could not be guaranteed. Inevitably on arrival our... More

They gave me a room which was not serviced. After a 20+ hour flight, I was greeted with dirty sheets, and trash in the room. Not a good start. When I finally switched rooms, the room I got had an odd smell and a pretty worn carpet. There were several staff members at the reception, but they were not very... More

I llive in Santos, by the sea and I use to visit Sao Paulo for cultural purpuses, for theater, cinema , shows, also for shopping , and so on. I often stay at Pestana Hotel because it´s location and because I have Pestana Holiday Club time share. This time I went for André Rieu and Orchestra at Ibirapuera Stadium that... More

Business trip in May. The room and bathroom were old but clean. Nice wifi signal n the apartment. Nice and kind service on maintenance and front desk. Nice breakfast. Worth the price.