The hotel staff was helpful and the location was convenient location with good access to dining and services in Sao Paulo. I had only one complaint, but it is was serious enough that I will not book again. The reservation process was the worst I've encountered. I tried to book online but the site kept failing. I finally gave up... More

I spent 3 days at the Tryp Paulista at the last leg of my 7 day trip to Brazil. Prior to heading to Sao Paulo, I spent 4 days in Rio at 2 different hotels, both offering refrigerators equipped with freezers. First I asked for a room away from the elevator and they placed me in a room directly in... More

Last month I stayed in the Caesar Business Hotel, Paulista. Its was lovely and great business hotel. This one, the TRYP Paulista is 2 minutes away from it and I regretted booking it! The internet access is so bad that I could not even open emails! What kind of a business hotel is that?! The food was fine, the rooms... More

Stayed here for 3 nights on business trip. Safe area esp going right towards Jiardins. Rooms ok, food very average, but room service food very poor. Breakfast ok but nothing to impress. No real bar or common areas to meet. Staff friendly with good english. Brazil remains below Star standards of Europe.

Don't get me wrong. This is an OK hotel. Great location. Clean rooms. But management seems to find a place to mess it up. This was my second stay there and I noticed a considerable deterioration in quality of service. Just two examples below. I came to São Paulo for business and arrived a couple of hours early. The hotel... More

Stayed here for two nights with my wife back in September. The hotel is 1 block from Avenida Paulista and the Consolação (Green Line) Metro Station. The Paulista (Yellow Line) is 3 blocks away. Check in was easy. The front desk spoke good English. We were in room 405. Our room was a decent size. Queen size bed, with a... More

Even though I paid all rates and taxes upfront for the 10 nights I stayed at the Tryp Paulista, I was surprised by a bill when checking out. When I asked for a detailed bill, I found a bogus restaurant charge, two "voluntary" donations and a "optional" tourism tax for each night. Obviously, I refused to pay, and the young... More

Hotel is around 30 minutes car ride (R$100) from the airport, and located in a very nice, and safe feeling residential area, minutes from Av Paulista. We were early arriving due to an overnight flight, but our check in was brought forward by an hour so we could dump our bags and freshen up. The hotel rooms are of a... More

I came to the hotel for a convention. This is a good hotel for business travelling. Very good rooms with a desk in them. Good bathroom and facilities. I had some trouble placing my reservation, where the web page wasn't working properly and had to contact the hotel by phone and e-mail. Not even this way did they get my... More