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Tivoli Sao Paulo Mofarrej

#51 of 308 Hotels in Sao Paulo
Certificate of Excellence
Alameda Santos, 1437, Sao Paulo, State of Sao Paulo 01419, Brazil
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Tivoli Sao Paulo Mofarrej
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Tivoli Sao Paulo Mofarrej
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537 reviews from our community

Traveler rating
    228
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Honfleur
1 review
5 of 5 stars Reviewed yesterday NEW

The room was very lovely. The service is very good and efficient. The Concierge is excellent. Thank you for his good service! The house kipping is excellent too. Thank you to Marcos. I would love to come back. Maybe next year.

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Uzes, France
1 review
5 of 5 stars Reviewed 3 days ago NEW

First Time in this hôtel. Very efficient hôtel, well situated in Sao Paulo with nice and Brighton rooms. Always a taxi in front of the door when née des. Excellent and very helpful staff (mots of them speak a very good english and some of them, speak French) !

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Cidade Do Mexico
1 review
1 of 5 stars Reviewed 1 week ago

Wors hotel in Sao Paulo, they claim to be luxury but have no idea of what that means. Filthy carpets, unfriendly staff, cheap bathroom amenities. For the rate they charge, the value is very poor. Confusing information in the laundry list. Room service was ok, location is good, beds are fine, but overall an experience the would not make me... More 

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TivoliHotelsResorts, Manager at Tivoli Sao Paulo Mofarrej, responded to this review

Dear Guest, Frist of all, thank you for taking your time to provide some feedback about your stay at Tivoli São Paulo – Mofarrej. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have a rigorous selection process and provide continuous training to provide the best service possible. What... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Excellent reception staff service, superb breakfast, rooms are spacious, hotel is located in one of the best areas in Sao Paulo, close to good restaurants and shops. However if your room is located close to lifts it can be rather noisy.

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TivoliHotelsResorts, Manager at Tivoli Sao Paulo Mofarrej, responded to this review

Dear Guest, Thank you for choosing São Paulo-Mofarrej for your stay in Brazil and thank you for your kind words about us. Our location is truly privileged and we could not describe our hotel better than you did. It is always a great pleasure when our guests keep recognize the hard work that we place into providing the highest level... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Hotel Tivoli - São Paulo is an outstanding choice for business travelers needing easy access to work, fine dining and shopping. Jardim Paulista is the perfect home base in central São Paulo. Great people!

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TivoliHotelsResorts, Manager at Tivoli Sao Paulo Mofarrej, responded to this review

Dear Guest, I would like to thank you first of all for having chosen Tivoli São Paulo-Mofarrej for your stay and for taking your time to write about your experience. Every day we strive to improve and to provide the highest level of service, and it is gratifying to know that we are achieving this objective. We thank you again... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed here for 4 nights on a business trip. On arrival hotel us very impressive. . Check in was great. .room was big comfortable and spacious. Breakfast was great - a huge buffet with a varied selection of fresh foods. Room service was not good.. tiny portions and just not good.. I got the club sandwich. .was so gross... More 

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TivoliHotelsResorts, Manager at Tivoli Sao Paulo Mofarrej, responded to this review

Dear Guest, Thank you very much for your candid review of you recent stay at Tivoli São Paulo -Mofarrej. Constructive comments and feedback are always the best way to overcome our guests expectations. As for the service we apologize for not having made your experience a unique one. We have a rigorous selection process and provide continuous training to provide... More 

Hollywood
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Excellent stay, great staff. The spa and its staff...wow, head and shoulder above any and all other spas that I've used around the globe. A++++++++++ on the day of my appointment, my masseuse wasn't feeling good so the staff called in Jenny...she is the best. A member of my staff left her phone behind and Andrea went above and beyond... More 

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TivoliHotelsResorts, Manager at Tivoli Sao Paulo Mofarrej, responded to this review

Dear Guest, First of all, thank you for your nice opinion and for your kind words about the Tivoli São Paulo – Mofarrej. We could not describe our spa better than you did. And it always makes us happy when guests recognize the effort that we put in to provide you with the best services possible. Our passion is to... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights at the Tivoli. We had a very comfortable stay. The rooms are modern and spacious and the service was very good. The hotel is also well located with a decent view. No complaints at all.

Review collected in partnership with this hotel

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TivoliHotelsResorts, Manager at Tivoli Sao Paulo Mofarrej, responded to this review

Dear Guest, First of all, thank you for taking your time to tell us about your experience at Tivoli São Paulo – Mofarrej. It is always a great pleasure when our guests keep recognize the hard work that we place into providing the highest level of service & comfort. And the greatest acknowledgment of that is guest returning to our... More 

Madeira, Portugal
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel looks very nice. Room is beautiful...however basic things like breakfast and wifi totally disappointing. Wifi : have to pay or become a member..and have to log in continuously. Breakfast: I arrived at 9:30 ( finishes officially at 11) and only few left overs remaining...totally over promising!

Was this review helpful? Yes
TivoliHotelsResorts, Manager at Tivoli Sao Paulo Mofarrej, responded to this review

Dear Guest, Frist of all, thank you for taking your time to provide some feedback about your stay at Tivoli São Paulo – Mofarrej. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have a rigorous selection process and provide continuous training to provide the best service possible. What... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

The hotel is very good, and the rooms are comfortable for working and sleeping. Request a room away from the elevators if you want to sleep undisturbed. Not all rooms come with hot water kettles or coffee makers, which is a bit annoying for a girl this nice; you can get one brought to your room if you call room... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
TivoliHotelsResorts, Manager at Tivoli Sao Paulo Mofarrej, responded to this review

Dear Guest, First of all, thank you for taking the time to share your recent experience at Tivoli São Paulo-Mofarrej. I am very thankful to read that you enjoyed our facilities and that you could have had a great time at Narã Bar. It also makes our staff very proud when they have been able to provide the five star... More 

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