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Tivoli Sao Paulo Mofarrej

#40 of 310 Hotels in Sao Paulo
Certificate of Excellence
Alameda Santos, 1437 | Cerqueira Cesar, Sao Paulo, State of Sao Paulo 01419, Brazil
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Tivoli Sao Paulo Mofarrej
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722 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Estados Unidos
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The Tivoli is a very good hotel. The staff are attentive and friendly. The gym should not cost extra for hotel guests and there should be an executive lounge. Beware the elevators, though! I've been stuck a few times.

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Atlanta, Georgia
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Atmosphere is quiet. This is a good hotel for business. The hotel staff is very accommodating. The lobby bar is a good place for meetings. I have stayed here multiple times when working in Sao Paulo and plan to come back in the future.

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London
1 review
5 of 5 stars Reviewed 1 week ago

great location, excellent rooms and very friendly reception and staff - nothing really missing - always our 1st choice in sao Paulo :). rooms are reasonably priced and beds are really comfy. well done team and see you again soon I hope :) didn't eat from the main restaurant but the breakfast was very nice. you can order delivery from... More 

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TivoliHotelsResorts, Manager at Tivoli Sao Paulo Mofarrej, responded to this review

Dear Guest, I would like to thank you first of all for having chosen Tivoli São Paulo Mofarrej for your stay and for taking your time to write about your experience . We are very happy to know that you have had a memorable experience with us. The infrastructure, leisure options and our spa are truly second to none in... More 

St. Petersburg
1 review
4 of 5 stars Reviewed 1 week ago

perfectly located for busines trip, very good service, best shower, super wifi connection, very helpful staff, nice view! would stay here for my next visit to SP. glad to recommend it to my friends and colleagues!

Review collected in partnership with this hotel

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TivoliHotelsResorts, Manager at Tivoli Sao Paulo Mofarrej, responded to this review

Dear Guest, I would like to thank you first of all for having chosen Tivoli São Paulo Mofarrej for your stay and for taking your time to write about your experience . We are very happy to know that you have had a memorable experience with us. The infrastructure, leisure options and our spa are truly second to none in... More 

Sao Paulo, SP
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved staying at Tivoli Mofarrej. I had originally booked a standard room, but requested it to be fully accessible for wheelchair. We got a free upgrade to the Collection room, as the other wasn't accessible. We enjoyed it thoroughly, the staff was extremely friendly and helpful and the experience was outstanding.

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TivoliHotelsResorts, Manager at Tivoli Sao Paulo Mofarrej, responded to this review

Dear Guest, I would like to thank you first of all for having chosen Tivoli São Paulo Mofarrej for your stay and for taking your time to write about your experience. We pride ourselves in providing the highest level of service and comfort; it is always a great acknowledgment when our guests recognize this fact. We hope to see you... More 

Aruba
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

Great choice of hotel in the very center of Sao Paulo. The staff is very welcoming in a non-intrusive manner and offer the highest level of hospitality. What added to this experience was the fact that everyone communicated in fluent English, which is a challenge at times in Brazil. The room was excellent, clean and well kept. From the moment... More 

Was this review helpful? Yes
TivoliHotelsResorts, Manager at Tivoli Sao Paulo Mofarrej, responded to this review

Dear Guest, I would like to thank you first of all for having chosen Tivoli São Paulo Mofarrej for your stay and for taking your time to write about your experience . We are very happy to know that you have had a memorable experience with us. It is always a great pleasure when our guests keep recognize the hard... More 

Durham, North Carolina
Level Contributor
97 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was probably a grand one when first built (I'm guessing the '70s), but it is showing its age....at least on the 'Classis' floors, which seems to mean "we haven't remodeled these yet." Comfortable enough, well located for the business traveller, the breakfast excellent, the staff professional and helpful. But not enough to overcome the feeling that one is... More 

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TivoliHotelsResorts, Manager at Tivoli Sao Paulo Mofarrej, responded to this review

Dear Guest, Thank you very much for your candid review of you recent stay at Tivoli São Paulo –Mofarrej and for your comments regarding our location, staff and breakfast. It also makes our staff very proud when they have been able to provide the service that our guests deserve. Constructive comments and feedback are always the best way to overcome... More 

Buenos Aires
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything was perfect. The hotel location is ideal to walk around. This was my first visit to São Paulo and I enjoyed visiting the Musseum of Modern Art just at walking distance from the hotel. The Spa facilities are outstanding and the service is different from any Spa I'd ever been before, worth having an appointment.

Review collected in partnership with this hotel

Was this review helpful? Yes
TivoliHotelsResorts, Manager at Tivoli Sao Paulo Mofarrej, responded to this review

Dear Guest, I would like to thank you first of all for having chosen Tivoli São Paulo Mofarrej for your stay and for taking your time to write about your experience . We are very happy to know that you have had a memorable experience with us. The infrastructure, leisure options and our spa are truly second to none in... More 

Buenos Aires
1 review
4 of 5 stars Reviewed 2 weeks ago

Everything is amazing but the price. Love the interior design and the mattres and sheets quality. The lights over the desk are poor and not enough for working at it. It's a pain the light switches configuration. One wrong click at the bed and then you can't operate them properly.

Review collected in partnership with this hotel

Was this review helpful? Yes
TivoliHotelsResorts, Manager at Tivoli Sao Paulo Mofarrej, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience at the Hotel Tivoli São Paulo - Mofarrej. Constructive comments and feedback are always the best way to overcome our guests’ expectations. We pride ourselves in providing the highest level of service, it is always a great acknowledgment when our guests recognize this fact. I greatly... More 

Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Given its star rating, I was expecting a great deal more. But then again, I had just been spoiled badly by the Belmond hotels in Rio and Foz. Public spaces were good although I thought the design was heavy and overdone modernist. Room facilities, including the undersized bed that was supposed to be a king, were overall disappointing. Clean enough... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
TivoliHotelsResorts, Manager at Tivoli Sao Paulo Mofarrej, responded to this review

Dear Guest, Thank you for choosing Hotel Tivoli São Paulo – Mofarrej during your recent visit to Brazil. We want to take this opportunity to apologize for the inconveniences you have experienced during your stay. We feel deeply sorry for not living up to your expectations. We thank you for your comment and recognize that every review is important, therefore... More 

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Staying in Jardins

Neighborhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighborhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighborhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
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