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Tivoli Sao Paulo-Mofarrej

#21 of 305 Hotels in Sao Paulo
Certificate of Excellence
Alameda Santos, 1437 | Cerqueira Cesar, Sao Paulo, State of Sao Paulo 01419001, Brazil
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1 room 1 adult
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Tivoli Sao Paulo-Mofarrej
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942 Reviews from our TripAdvisor Community

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reb6234
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Have just spent the entire night awake because of the elevator. A horrible screeching banging monster that connects to one of the walls in my room. Finally dragged myself out of bed to change rooms , and because there is no room available, must move to a room with two small beds put together. I find it completely unacceptable and... More 

Helpful?
Thank reb6234
TivoliHotelsResorts, Manager at Tivoli Sao Paulo-Mofarrej, responded to this review

Dear Guest, Thank you for choosing Hotel Tivoli São Paulo – Mofarrej during your recent visit to Brazil. We want to take this opportunity to apologize for the inconveniences you have experienced during your stay. We feel deeply sorry for not living up to your expectations. We do apologize that the elevator was noisy; the next time you visit us,... More 

Seattle, Washington
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very pleased with my stay at the Tivoli. The location is great, close to shopping, a lovely park, and many restaurants. I felt safe walking around at night. Take Uber for longer trips, very reasonably priced and you can enter in your destination address as the driver likely won't speak much English. All of the staff I encountered at Tivoli... More 

Helpful?
Thank JeffSeattle007
TivoliHotelsResorts, Manager at Tivoli Sao Paulo-Mofarrej, responded to this review

Dear Guest, Thank you so much for choosing Tivoli São Paulo – Mofarrej and for sharing you experience while in our company. It is very rewarding reading reviews like yours that tell us about the amazing time you had at our hotel. Every day we strive to improve and to provide the highest level of service, and it is gratifying... More 

Arezzo, Italy
Level Contributor
388 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

My second time at the Tivoli and again a really good stay ! From the friendly and efficient check in , lovely breakfast , spacious rooms and bathroom . We had a room on the 19 floor with a good view all over the city . Excellent wifi and air con and comfortable bed , basically all very good

Helpful?
Thank paolok66
TivoliHotelsResorts, Manager at Tivoli Sao Paulo-Mofarrej, responded to this review

Dear Guest, Thank you very much for choosing Tivoli São Paulo – Mofarrej for you recent visit to São Paulo. Thank you for finding some of your time to tell us about your impressions. It always makes us extremely happy when listening to the good experiences that our guests had. We are always glad when our staff not only provides... More 

Minas Gerais
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 17, 2015

This is a major hotel in Sao Paulo downtown! Close to the Avenida Paulista the location is very good and accessible. The hotel is top notch! With a outstading decoration and very polite staff. The rooms are great, with a huge bathroom and a very nice bed!

Helpful?
Thank Tcarrijo
TivoliHotelsResorts, Manager at Tivoli Sao Paulo-Mofarrej, responded to this review

First of all, thank you for choosing Tivoli São Paulo – Mofarrej and for acknowledging our charming hotel. We take great pride in the architecture, design and history of the hotel, but above all in our devoted staff. It always makes us happy when guests recognize the effort that we put in to provide you with the best services possible.... More 

Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 16, 2015

I was traveling with two people to São Paulo for a much need vacation with friends. We don't know much about São Paulo, and didn't realize how hard Portuguese is. This hotel excelled in three areas. First the hotel itself was very nice. One of the most comfortable beds ever, amazing rain showers with really hot water that always refreshed... More 

Helpful?
Thank jblogg
TivoliHotelsResorts, Manager at Tivoli Sao Paulo-Mofarrej, responded to this review

Dear Guest, First of all thank you very much for choosing Tivoli São Paulo - Mofarrej for your trip to São Paulo. We also thank you for taking the time to tell us all about your stay so that we can improve the quality of our products and services. It is very rewarding reading about your experience. We really do... More 

Copenhagen, Denmark
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

Staying at this hotel for five days I found it a really pleasant place in modern upbeat style. Service is really friendly and efficient with everything. The wifi is exemplary with prime access for both upload and download. FaceTime seems to be disabled though. Breakfast buffet had everything you would like and the pool side café is a good place... More 

Helpful?
Thank KeldEdler
TivoliHotelsResorts, Manager at Tivoli Sao Paulo-Mofarrej, responded to this review

Dear Guest, Thank you very much for choosing Tivoli São Paulo-Mofarrej and for your kind and rewarding words. Reviews like yours are a fundamental tool to improve. There is always something we can do better for our guests next time they visit us. I was extremely happy to read that our staff exceeded your expectations and was a memorable part... More 

Sao Paulo, SP
Level Contributor
65 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed December 7, 2015 via mobile

We stayed at Tivoli Mofarrej for only one night, but had a great time. The staff was very polite and made everything to help. We had an upgrade. The room was large but very cozy, with a nice view. It's really close to Paulista avenue and one of the best museums of Brazil, the MASP. The breakfast was also very... More 

Helpful?
Thank AntjeMuller
Aventura
1 review
1 of 5 stars Reviewed November 30, 2015

I reserved a room for USD 375 per night and was given 1701- a room without full windows(curtains covering a wall!!!) and BURNT BIG HOLES IN THE CARPET! Because i was angry and after ALOT of discussion I was given a room in a lower category BUT it had a window and no burnt holes in the carpet. First time... More 

Review collected in partnership with this hotel

Helpful?
Thank 400madhum
TivoliHotelsResorts, Manager at Tivoli Sao Paulo-Mofarrej, responded to this review

Dear Guest, I would like to thank you first of all for having chosen Tivoli São Paulo Mofarrej for your stay and for taking your time to write about your experience. Comments and feedback are always the best way to overcome our guests’ expectations. We regret if the first room assigned caused you a discomforting experience. We will be implementing... More 

Milan, Italy
1 review
5 of 5 stars Reviewed November 24, 2015

I recently stayed two nights, and had a lot of work to do, so I stayed inside quite a bit. Like Parque Trianon just next to the hotel, Tivoli is an oasis of quiet and peace in the middle of superbusy São Paulo. Service is very good, and the food is excellent.

Review collected in partnership with this hotel

Helpful?
Thank ldini654
TivoliHotelsResorts, Manager at Tivoli Sao Paulo-Mofarrej, responded to this review

Dear Guest, I would like to thank you first of all for choosing Tivoli São Paulo - Mofarrej for your recent stay in Brazil and for taking your time to write about your experience. I was so pleased to read that our facilities and service enabled an unforgettable and memorable experience. Every day we strive to improve and to provide... More 

London, United Kingdom
Level Contributor
135 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed November 22, 2015

Stayed for two nights on a business trip - large well appointed rooms, and a good location. Service was attentive (though I had to ask three times for a coffee cup to match the Nespresso machine in my room). The bathroom was good and shower powerful. Nice terrace around to pool outside. My only criticisms were: 1. Gym was on... More 

Helpful?
Thank Londontraveller1971
TivoliHotelsResorts, Manager at Tivoli Sao Paulo-Mofarrej, responded to this review

Dear Guest, Thank you for giving us the pleasure of your visit to Hotel Tivoli São Paulo – Mofarrej, as well as for your kind reviews concerning the service and product delivered. We are resolutely committed in overcoming our guest expectations, so therefore your opinion is vital to us. It makes us extremely happy you enjoyed your stay. Ours is... More 

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Staying in Jardins

Neighborhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighborhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighborhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
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