What makes this hotel so incredible is the Employees. They seem to always anticipate your needs and go above and beyond. Unfortunately I did write down the names, but do recall two very outstanding individuals who work at the pool and bar - EMERSON and NILSON, not to take away from the other men and women who make up the... More

It is my second stay at Tivoli and I really enjoyed! Perfect service, very nice rooms on top floors, amazing breakfast and nice ambiance for leisure & business :) Well situated in Jardims, you can go by foot at Paulista Avenue or Oscar Freire. I will come back for sure during my next trip in Sao Paulo More

I was in this hotel with more pepole, we had the rooms 12001 and 11001, We can not sleep because the elevator´s noise. It was really terrible. It is like an airport. This hotel is too much expensive to have this kind of rooms. More

First time in SP and of course at the Tivoli. Modern building close to run Paulista in Jardins. My room was on the 18 floor , amazing view over sao Paulo. No time for the leisure side but had a look AT&T esmall pool , stance mosaic tiles , orange. Like all the 5 star hotel wifi in very expensive... More

I was part of a meeting group and has booked a "regular" superior room. Although it is not above any average room from a 5-star hotel (I need to mention that I have been in fancier rooms from hotels like Hilton, Hyatt or Marriot) it is a comfortable room with a really KING size bed. I don´t know if my... More

I like the very trendy aesthetic, as seen in the nice wide lobby, small but cozy pool and scenic rooftop restaurant. But it I found that the basics were close to deficient when the room carpets didn't seem clean, the toilet needed several nudges to work, and it was a significant challenge to get the shower to stop dripping. More

The hotel is of the big tower-style. Not much charm, but all the services are there. Pool is ugly (orange?!) and part of the day in the shade. The side beds are nice though. Nice views over SP from the high floors. Restaurant on top (Arola) not so good, I expected more from his reputation. Can't stand the extra fee... More

I spent two weeks at the Tivoli for work feb to march of this year (2012). First the good - the bar and pool areas were quite nice. Service was attentive and the caipirinhas were unforgettable. Bed was comfortable with nice linens. Turn down service included bottle of water and a brazilian chocolate. Location was good. Now the rest -... More

What a disappointment this hotel is - forget all the blurb about 'the guest experience team' they will contact you just before you leave with promises none of which are fulfilled. The Hotel itself is sort of modern and clean but you could get this elsewhere for half the price. The staff are for the most part miserable and unhelpful.... More