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Tryp Higienopolis

#71 of 305 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersGold level
4.0 of 5
Hotel website
Rua Maranhao 371, Sao Paulo, State of Sao Paulo 01402-002 , Brazil (Formerly Melia Confort Higienopolis)
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Tryp Higienopolis
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568 Reviews from our TripAdvisor Community

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NYC
Level Contributor
122 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
1 of 5 stars Reviewed January 7, 2016

If I could, I would have given the hotel zero stars. I stayed at this property a couple times a few years ago and had no real complaints. But wow, a lot has changed - and not in a good way - since 2013! Upon check in, the air conditioning did not work at all (it did not even turn... More 

Helpful?
Thank NYCworldtraveler2
Daniela_TrypH, Services Manager at Tryp Higienopolis, responded to this review

Dear NYCworldtraveler2, First of all, thank you for taking the time to give us your feedback. I would like to ask the most sincere apologies for not delivering a completely satisfying stay this time. We took your comments very seriously, and took measures to ensure that situations like those do not repeat once more in our establishment. I hope to... More 

Helsinki, Finland
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

Spacious room with a great view (if you are not afraid of highs). Leave the curtain open and the lovely morning sun wakes you up at the same time with Sao Paulo. A lot of different kinds of fruits at breakfast and warm Brazilian specialties impressed, and so did the service at the front desk and restaurant/bar.

Helpful?
Thank SnufkinFI
Daniela_TrypH, Chefe de Serviços at Tryp Higienopolis, responded to this review

Hello SnufkinFI, Thank you for your preference in staying with us at Tryp Higienopolis Hotel. Your feedback is very importante and we took it into consideration. We hope to see you again soon, and that you may see the improvements in that are. Best regards, Daniela Onodera - Services Manager More 

Santos, SP
Level Contributor
165 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed November 22, 2015

Very good hotel. Room spacious but bathroom small. Good beds, Hairdryer, iron and board, safe available. In our room there was no hotel information, nor a hotel phone directory. Breakfast is good but layout chaotic. you have to go back and forth to get all your things. There is a TV screen, fixed at Brazilian height so I hit my... More 

Helpful?
Thank Niels-Fernanda
Daniela_TrypH, Chefe de Serviços at Tryp Higienopolis, responded to this review

Dear Niels-Fernanda, Thank you for your preference in staying with us at Tryp Higienopolis Hotel. Your feedback is very importante and we took it into consideration. We hope to see you again soon, and that you may see the improvements in that are. Kind regards, Daniela Onodera - Services Manager More 

Addis Ababa, Ethiopia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 9, 2015 via mobile

Our stay in this hotel was memorable as the place was do clean and comfortable. The location was selected by the organizers of the annual Rotary International Convention that many were accommodated in the hotel at reduced rates. The hotel staff were friendly and helpful too.

Helpful?
Thank Azeb Asrat H
Daniela_TrypH, Chefe de Serviços at Tryp Higienopolis, responded to this review

Hellos Azeb Asrat H , How are you? We would like to thank you for staying with us at Tryp Higienópolis Hotel during your stay in São Paulo. We are very grateful for sharing your opinion with us and other travelers and also very happy to hear that our location, staff and cleanliness contributed to enjoy your stay. The Tryp... More 

Santiago, Chile
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed October 28, 2015

I have stayed before, and my memory played some tricks on me. The rooms are not that big. Anyway everything was on par for a 3 star and the location in SP is very good. There are good restaurants, a nice park and beautiful trees. I will probably be here again if I have a choice. The pool is nice... More 

Helpful?
Thank Sebastian G
Daniela_TrypH, Services Manager at Tryp Higienopolis, responded to this review

Dear Sebastian G, We would like to thank you for staying with us at Tryp Higienópolis Hotel during your stay in São Paulo. We are very grateful for sharing your opinion with us and other travelers and also very happy to hear that our location, contributed to enjoy your stay. The Tryp Higienópolis Hotel hope to see you again. Yours... More 

Nairobi, Kenya
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed October 24, 2015

Our main reason for choosing this hotel, besides the fact that it was near to our conference venue, was that it offered queen-size beds. A double is OK for a couple of nights, but we were looking at 6. It was a very nice room and super-comfortable bed! Forgot to bring our own washcloths, which apparently are not used in... More 

Helpful?
Thank Annie O
Daniela_TrypH, Services Manager at Tryp Higienopolis, responded to this review

Dear Annie O, How are you? Thank you for your detailed review of our hotel. We are glad to know that enjoyed our location, the comfort of your apartment. I will be happy to forward your comments to our staff, and I am glad to know that you enjoyed our facilities. We are looking forward for your next stay. Kind... More 

Dallas, Texas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 22, 2015

This hotel is in a great neighborhood, closely located the Higienopolis mall and great restaurants. It's very quiet area close to the University. My room was comfortable, clean, quiet and spacious. The fitness was small but adequate. Staff were friendly. I stayed for just one night. No complaints.

Helpful?
1 Thank HappyTexas2013
Alex_TrypH, Services Manager at Tryp Higienopolis, responded to this review

Hello HappyTexa, How are you? We would like to thank you for staying with us at Tryp Higienópolis Hotel during your stay in São Paulo.We are very grateful for sharing your opinion with us and other travelers. We will be looking forward to welcome you back at the TRYP Higienópolis many other times in the future. Best Regards, Daniela Onodera-... More 

Winterthur, Switzerland
Level Contributor
94 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed September 9, 2015 via mobile

Stayed here for 1 night, really enjoyed it, rooms very large and well appointed, excellent breakfast buffet. Very nice and helpful staff. Great Swimming pool too! The hotel is located in a very nice and safe neighborhood, with shopping close by

Helpful?
Thank sgec1105
Alex_TrypH, Services Manager at Tryp Higienopolis, responded to this review

Hellos gec1105 , How are you? We would like to thank you for staying with us at Tryp Higienópolis Hotel during your stay in São Paulo. We are very grateful for sharing your opinion with us and other travelers and also very happy to hear that our location and staff contributed to enjoy your stay. The Tryp Higienópolis Hotel hope... More 

Warwick, United Kingdom
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed September 7, 2015

Second time I have stayed here on business. Located in a good area which feels safe when walking around. As other reviewers have commented, several good restaurants in the area and the large Higienopolis shopping mall is about 5 min walk away. Good sized room although decoration both in bedroom and bathroom tired in places. Breakfast average and I wish... More 

Helpful?
2 Thank kingbolt
Alex_TrypH, Services Manager at Tryp Higienopolis, responded to this review

Dear 233PMC, How are you? Thank you so much to having time to write about Tryp Higienópolis Hotel during your stay in São Paulo. We are very grateful for sharing your opinion with us and other travelers and also very happy to hear that our location and staff contributed to enjoy your stay. It will be a pleasure to share... More 

Mexico City, Mexico
Level Contributor
514 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
3 of 5 stars Reviewed August 11, 2015 via mobile

The hotel has a great location. Nice neighborhood with many restaurants and stores walking distance. The room is spacious and clean. Service is nice but not very professional. They got the wrong room three times, one day I waited for room service for more than two hours. They need to train their staff. Breakfast is terrible. The rest is pretty... More 

Helpful?
1 Thank MTorre
Alex_TrypH, Services Manager at Tryp Higienopolis, responded to this review

Hello MTorre, How are you? Thank you so much to having time to write about TRYP Higienópolis hotel during your stay in São Paulo. We are very grateful for sharing your opinion with us and other travelers. Your comment have been considered by our Quality System as an opportunity to improve our services. We will be looking forward to welcome... More 

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Staying in Higienopolis

Neighborhood Profile
Higienopolis
Elegant, charming and filled with green spaces, Higienópolis is an upper-class residential neighborhood with great restaurants, interesting cultural institutions and fine shopping. Visit Buenos Aires Park, a dog-friendly and safe place to relax during the day. There you can get a feel for the local life, as it’s not a mainstream tourist destination. For dining, Vilaboim Square is a trendy place with tasty food and a nice bar environment for happy hour. Walk a few blocks and you’ll come to Higienópolis Shopping Mall, where luxury shops (and also some affordable stores) are a favorite distraction for locals.
Explore this neighborhood
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