They don't speak English and don't even try to understand Spanish. On top of that you see plates of food on the floors while you walk to your room, it is a dirty hotel. I have seen the same plate for 3 days on the floor 3 rooms away from mine. The bathrooms are to small and the door of... More

The hotel is well located and modern. The neighborhood is great, lots of restaurants, bars, shops ... The rooms are spacious and clean. The breakfast is good, although there could be more variety. The weaknesses are the swimming pool and gym, really deplorable. We were not offered free wifi. The hotel lobby has a sickening smell of watermelon, which does... More

Stayed here for 8 nights with our son and daughter in law as well. The rooms were slightly run down and not what we think of when we think Radisson. Service was a joke. We discovered that it is primarily a tour group hotel for Asian groups and they just push people in and out. Biggest problem was lack of... More

As a Gold Member of Club Carlson I expected a lot better. Was on a points and cash stay but at check-in they wanted to charge me 300USD per night. The room wasn't cleaned on the 2 days that I was there even though I left before 11am each morning, on top of that waited 1 hr for towels after... More

a pax from my company was there 1 month ago. you didn't have system and told him you were going to send the invoice through e-mail. As you did it I requested through e-mail. After more than a month, we're still waiting for the invoice what represents a huge administrative problem for us. More

Cons: Very noise road road, windows are not soundproof, poor maintenance (broken and/or old furniture, toilette leaks water and needs a new flush valve, safe battery drained off I can't open it (called twice for someone to come and fix this safe during the past 50 minutes and nobody showed up yet), one of the three elevators is not working,... More

Be really careful before deciding staying in this hotel. They seems to be in a state of saving money everywhere. Because of this there are annoyances all over the place. Some thinks I dislike - Free Wi-fi, but you are ur of luck to get a average internet connection. The internet is TERRIBLE, don't count on it - Cleaning is... More

I stayed here only 3 days and as a regular traveler I think this hotel is just an average one, not bad but for sure it can have a few improvements. The room was big, clean and comfortable. I can say the breakfast was the best part of it. More

Hotel was perfect! The best about it is the location, near ibirapuera and so many good restaurants and bars around! Service and breakfast were pretty good too. I would definantely stay there again! More