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L'Hotel Porto Bay Sao Paulo

4.5 of 5 Al. Campinas 266 | Jardim Paulista, Sao Paulo, State of Sao Paulo 01404-000, Brazil
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L'Hotel Porto Bay Sao Paulo
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L'Hotel Porto Bay Sao Paulo
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552 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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London
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

location is great and staff were very helpful. Pool is very small and breakfast so so. The decor was dated and the location almost makes up for that if you just need a place to sleep if it wasn't for the aircon that sounded like a ships engine room. We weren't here long and so didn't bother trying other rooms

Was this review helpful? Yes
LHPB_SP_Management, Gerente de recepção at L'Hotel Porto Bay Sao Paulo, responded to this review

Dear Mr. James, Thank you so much for your feedback regarding your recent stay at L´Hotel Porto Bay. I am glad that overall you enjoyed your stay with us, however I would like to apologize for any inconvenience experienced with the air-conditioning. If you are planning to return to São Paulo at any point please do not hesitate in contacting... More 

Portugal
Top Contributor
53 reviews 53 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay there recommended by a business colleague with offer in S. Paulo, who made the booking for my wife and I. Do not know if because of that, doubt, but we had a VIP reception and treatment. the bell boy guided us to lady acting as floor butler of the floor, unpacking the luggage, super kind and professional. The... More 

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LHPB_SP_Management, Gerente de recepção at L'Hotel Porto Bay Sao Paulo, responded to this review

Dear EdBush, Thank you for taking the time to post your review in Tripadvisor and pleased to hear that you enjoyed our facilities and location. Our breakfast includes an exciting variety of tropical fruits, fresh pastry and delicious coffee as you mentioned. We really do enjoy our jobs and I am very happy to see that this manifested itself in... More 

Brasilia
Top Contributor
86 reviews 86 reviews
41 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed December 16, 2014 via mobile

Right in the centre of town steps away from Avenida Paulista. A small hotel with great staff, comfortable and spacious rooms all off a central atrium. Excellent breakfast, the best in São Paulo. Can't fault any of it. A very pleasant surprise from the usual corporate hotels.

Was this review helpful? Yes 3
LHPB_SP_Management, Gerente de recepção at L'Hotel Porto Bay Sao Paulo, responded to this review

Dear wanderingmo, Thank you for sharing your comments with us. We are located in the heart of São Paulo, next to the famous Avenida Paulista and are glad that our guests benefit from the location. It is our pleasure to provide the best experience for every type of guests spending their time with us either on leisure activities or business... More 

nyc
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 4, 2014

We arrived unexpectedly in Sao Paulo without any plans or knowledge of the city. Alexandre E. The front desk supervisor and his staff made our time in Sao Paulo both interesting, fun and rewarding. In addition to superior service the hotel was very comfortable and inviting after a long international flight.

Was this review helpful? Yes 1
LHPB_SP_Management, Gerente de recepção at L'Hotel Porto Bay Sao Paulo, responded to this review

Dear Mrs. Sherman, Thank you for reviewing L´Hotel Porto Bay São Paulo on TripAdvisor! I am really glad to hear that my team and I contributed to your great experience in São Paulo. Whenever you plan on returning, please let me know, because I’d like to welcome you in person. Kind regards, Alexandre Esnarriaga Front Desk Manager alexandreesnarriaga@portobay.com.br More 

Porto Alegre, RS
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 2, 2014

Good hotel, friendly and helpful staff, very good location, half a block from Paulista Av. Breakfast is excellent, I am a vegan and they were able to accommodate my food restrictions. I would recommend L'Hotel for someone looking for a pleasant say in São Paulo.

Was this review helpful? Yes 1
LHPB_SP_Management, Gerente de recepção at L'Hotel Porto Bay Sao Paulo, responded to this review

Dear Mrs. Braga, Thank you for taking time to post a review. We are thrilled you had such a great stay and we hope you will choose us again on your next visit to São Paulo. Regards, Alexandre Esnarriaga Front Desk Manager More 

Bogota, Colombia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 1, 2014

I was in Sao Paulo for business and the hotel was in a strategic location given Sao Paulo's chaotic traffic. I stayed in a suite with a very spacious room, two bathrooms with L'Occitane en Provence products, and two balconies with outdoor summer tables and chairs. Service was outstanding, you can call a bell-boy to buy adapters and other essentials... More 

Was this review helpful? Yes 1
LHPB_SP_Management, Gerente de recepção at L'Hotel Porto Bay Sao Paulo, responded to this review

Dear Nat Q, Thank you so much for taking the time to write such a positive review of your stay at L’Hotel Porto Bay São Paulo. We are glad you enjoyed staying in the luxury suite - the very special and unique one because of its balcony. Also thank you for mentioning our facilities and strategic location. We hope to... More 

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 1, 2014

I booked this hotel because it had great reviews on trip advisor. I was looking forward to staying here and thought it was going to be a wonderful experience. The staff at the front desk was terrible! They told us that breakfast was included when we checked in and then were billed for it the next day and refused to... More 

Was this review helpful? Yes 1
LHPB_SP_Management, Gerente de recepção at L'Hotel Porto Bay Sao Paulo, responded to this review

Dear Mrs. Bina, Thank you for taking the time to post a review following on from your recent stay at L´Hotel Porto Bay São Paulo. I have to say it is very concerning to read details of your experience and please accept my sincere apologies that you were very disappointed. I am currently investigating how these shortfalls happened. I hope... More 

Melbourne, Australia
Contributor
14 reviews 14 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 26, 2014

It was my second stay at this hotel during my business trip. I was still very satisfied send would definitely stay there again. Great hotel in a good location. The room was clean and the bed was comfortable seeing that I was pregnant whilst on business trip. Check in was quick n convenient. Thank you for a great hospitality.

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LHPB_SP_Management, Gerente de recepção at L'Hotel Porto Bay Sao Paulo, responded to this review

Dear LizzieMay17, We thank you for your loyalty! It´s very satisfying to receive such a good feedback from someone who returned to our hotel. Enchanting and keeping our guests are equally important to us. We hope to have the opportunity to host you again in the near future! Best regards, Alexandre Esnarriaga Front Desk Manager More 

Singapore, null, Singapore
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 22, 2014

Good hotels in São Paulo are expensive- between US$250-1700 and the variance in standards can be great. The L' Hotel is in a very good location. The modest lobby is classic design, marble floors, and an antique tapestry at the staircase landings. Quite charming indeed. Our room was small but adequate for 2 . The bathroom is tight and the... More 

Was this review helpful? Yes
LHPB_SP_Management, Gerente de recepção at L'Hotel Porto Bay Sao Paulo, responded to this review

Dear Mr. Sivanesan, We sincerely appreciate your feedback and we're very sorry you were not completely satisfied with your experience. Our management team will take your comments under consideration as we continually work to improve our guest’s experience. Still, We do hope we will have the opportunity to welcome you back to L´Hotel Porto Bay São Paulo. Kind regards, Alexandre... More 

London, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 7, 2014

This is a real classy hotel. Just off Avenida Paulista and close to everything, with a metro station a couple of minutes walk. A very pleasant and quick check-in (with a glass of champagne offered). The staff there were always helpful to guide you to places etc. The room – on the 4th floor - was extremely comfortable, spacious and... More 

Was this review helpful? Yes 3
LHPB_SP_Management, Gerente de recepção at L'Hotel Porto Bay Sao Paulo, responded to this review

Dear McNallyG, Thank you for taking the time in sharing your feedback with us. I am glad that we could meet your expectations during your stay; especially that you liked your room, the location of the hotel, our staff and the breakfast. We hope welcoming you back in the future. With best regards, Alexandre Esnarriaga Front Desk Manager More 

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Additional Information about L'Hotel Porto Bay Sao Paulo

Address: Al. Campinas 266 | Jardim Paulista, Sao Paulo, State of Sao Paulo 01404-000, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — L'Hotel Porto Bay Sao Paulo 4.5*
Number of rooms: 83
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Also Known As:
L'Hotel Porto Bay Sao Paulo Brazil
Hotel Style:
#3 Spa Hotel in Sao Paulo
#4 Business Hotel in Sao Paulo
#4 Family Hotel in Sao Paulo
#4 Romantic Hotel in Sao Paulo
#6 Luxury Hotel in Sao Paulo

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