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Hotel Fasano Sao Paulo

5.0 of 5 Rua Vittorio Fasano, 88 | Jardins, Sao Paulo, State of Sao Paulo 01414-020, Brazil
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Hotel Fasano Sao Paulo
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Hotel Fasano Sao Paulo
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252 reviews from our community

Traveler rating
    194
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    10
    4
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Los Angeles, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pricey, but worth it if you want a true 5 star stay. Attentive and friendly staff, amazing amenities, and an environment they strive to make feel like a second home. The gym and spa are both top notch and the location is great for exploring. What sets it apart though is just how much the staff cares about your trip... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Really comfortable, nice rooms and great staff. Disappointed that the main restaurant and jazz bar weren't open and the meal we had in the Nonno Ruggero restaurant wasn't that good really - it's the breakfast restaurant in the morning as well so nothing really special about it. Again, great staff.

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Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear guest, Thank you very much for taking your time to write a review about the Hotel Fasano São Paulo. We have shared your comments with our team and they were encouraged by your remarks. We are sorry we did not achieve the level of service we aim to provide in the Nonno Ruggero. We are taking in consideration your... More

Hong Kong, China
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have stayed 3 times in this hotel. The hotel is located in the most trendy and safe area in Sao Paolo. Shopping and plenty of restaurant options are literally near the hotel. Room was amazing, same as the service by staff (front desk and at restaurant). Food at Ditto was good but not extraordinary.

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Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear guest Thank you so much for taking the time to tell us about your stay at the Hotel Fasano São Paulo. We were thrilled to know that you have enjoyed staying with us one more time and we hope to see you once again in the near future. Best regards, Flavia Assistant to the General Manager Hotel Fasano Sao... More

Calgary, Canada
Top Contributor
133 reviews 133 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 28, 2014

I was not a guest of the hotel, but I was invited to their breakfast. Which is the best of Sao Paulo in my opinion. The hotel Fasano is located in one the most fancy neighborhoods in Sao Paulo. The place where the breakfast was served has a neat view of Sao Paulo buildings and also a patio where we... More

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Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear Mrs. Dantas, Thank you very much for taking your time to write a review about the Hotel Fasano São Paulo. We have shared your comments with our team and they were encouraged by your remarks. It is our hope that you give us the opportunity to serve you even better in the near future and it would be a... More

Fortaleza
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 22, 2014

having heard of fasano since the time i first arrived in brasil in 2003, i was really looking forward to staying here.. the overall experience was below par.. the room was good.. not great.. the toilet ditto.. the amenities are poor.. the soap in the shower was not changed during my stay.. breakfast is good...from fasano i was expecting fantastic...... More

Was this review helpful? Yes 2
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear Mr. Sumeet, Thank you very much for taking the time to review our hotel. We apologize for all the inconveniences you have experienced with us. This is certainly not the level of service we aim to provide to our guests. We sincerely hope that these incidents have not marred your impressions of our hotel and that you will give... More

London
Top Contributor
65 reviews 65 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed August 20, 2014

My trip to São Paulo did not start well with a flight cancellation from Heathrow and subsequent 24 hour delay which led to the loss of my bags. I arrived at the Fasano in the early morning having already missed my original check in and without my bags. They were so helpful and nothing was any trouble. I think every... More

Was this review helpful? Yes
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear guest, Thank you very much for taking your time to write this wonderful review about Hotel Fasano Sao Paulo. We have shared your comments with our team and they were encouraged by your remarks. It is our hope that you give us the opportunity to serve you even better in the near future. Best regards, Flavia Assistant to the... More

Paris, France
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 19, 2014 via mobile

Been there during a stay in Brazil last year, we had been deceived by many hotels before and the Fasano revealed quite a surprise. Traveling with a baby we were amazed by the amenities for them : upon entering the room we found toys perfectly matching his age, a baby bottle, pampers, baby food in case, a gigantic inflatable duck... More

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Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear guest, Thank you very much for taking the time to review our hotel. We are thrilled to know you had such a memorable experience with us. We have shared your comments with our team and they were encouraged by your remarks. It is our hope that you give us the opportunity to serve you even better in the near... More

Atlanta, Georgia
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2014

Traditional and very Comfortable. If you do not like to rock the boat, if you like luxury and comfort with one of the best service in town, Hotel Fasano is the right place to go. The concierge will also find everything you need, very well connected.

Was this review helpful? Yes
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear Mr. Jean, Thank you very much for taking the time to review our hotel. We are thrilled to know you have enjoyed the experience with us. We have shared your comments with our Concierge team and they were encouraged by your remarks. It is our hope that you give us the opportunity to serve you even better in the... More

London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 16, 2014

I have not stayed at the Fasano but I make reservations there frequently for a senior executive, who says the Fasano is the best. My experience of the staff I deal with on a regular basis is excellent - very accommodating and helpful (Leonardo in SP) and I wanted to say a special thank you to the concierge in SP... More

Was this review helpful? Yes
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear Mrs. Claudine, Thank you very much for taking your time to write this wonderful review about Hotel Fasano Sao Paulo. We have shared your comments with our team, especially with Leonardo, Julia, Alauana and Lucas, and they were encouraged by your remarks. It would be a pleasure to welcome you to one of our properties one day. Best regards,... More

Miami, Florida
Senior Contributor
42 reviews 42 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 15, 2014

This is definitely an excellent hotel. There's nothing bad you can say about it. The décor is unique, service is impeccable, excellent atmosphere... excellent. try also the restaurant at night and breakfast at nonno rogero

Was this review helpful? Yes
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear Mr. Nuno, We truly appreciate your comments regarding your stay at the Hotel Fasano Sao Paulo We have shared your comments with our team and they were encouraged by your remarks. It is our pleasure that you will give us the opportunity to serve you even better in the future. Best regards, Flavia Assistant to the General Manager Hotel... More

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Additional Information about Hotel Fasano Sao Paulo

Address: Rua Vittorio Fasano, 88 | Jardins, Sao Paulo, State of Sao Paulo 01414-020, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Fasano Sao Paulo 5*
Number of rooms: 60
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Also Known As:
Fasano Hotel Sao Paulo
Fasano Sao Paulo
Hotel Fasano Sao Paulo Brazil

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