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Golden Tulip Paulista Plaza

#49 of 305 Hotels in Sao Paulo
Certificate of Excellence
Alameda Santos 85 | Paraiso, Sao Paulo, State of Sao Paulo 01419-000, Brazil
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1 room 1 adult
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Golden Tulip Paulista Plaza
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659 Reviews from our TripAdvisor Community

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Shanghai, Shanghai, China
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel perplexed me. For the most part it's a nice hotel. The staff was a mix of friendly but there was one particular night staff who was really rude and aggressive. I was in São Paulo for my wedding and part of the time we stayed at the Golden Tulip. The location was prime. Right in the center of... More 

Helpful?
Thank Aaron R
Level Contributor
3 reviews
4 of 5 stars Reviewed December 21, 2015 via mobile

Good location. Room was big and the service was really good too. Wifi was also pretty fast and I didn't have any problems connecting to it. The staff were also friendly and helpful. I needed to confirm my airport transfer for the next day and they helped me to get in touch with my contact and things settled in quite... More 

Helpful?
Thank Carolyn K
Francisco A, Gerente geral at Golden Tulip Paulista Plaza, responded to this review

Dear Guest, We consider your satisfaction our primary goal, which is why we would like to thank you for the comments about your last stay with us. Your opinion will help us to improve our services, enabling us to assure you will always have the finest treatment at our hotel. I would like to inform you that our staff is... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed December 18, 2015

The rooms are great like mini suits. Front desk staff is friendly and willing to help. You can ask for room service in English and the choice is good. Ambiance is good and the buffet is decent. Balcony is another added feature although the Bathrooms are small. A bit noisy due to traffic sounds and some light comes in despite... More 

Helpful?
Thank Anurag K
Francisco A, Gerente geral at Golden Tulip Paulista Plaza, responded to this review

Dear Guest, We consider your satisfaction our primary goal, which is why we would like to thank you for the comments about your last stay with us and calling to our attention about some items that displeased you about our rooms. Your opinion will help us to improve our services, enabling us to assure you will always have the finest... More 

Long Island
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 15, 2015

I reviewed the Golden Tulip Paulista Plaza before and I did like the Hotel, However the WIFI internet service was terrible, however, because the hotel is part of my company's preferred stay list, I have had the occasion to stay at the Hotel several more times and I have found that they have made significant improvement to the WIFI. The... More 

Helpful?
Thank Ludo64
Francisco A, Gerente geral at Golden Tulip Paulista Plaza, responded to this review

Dear Guest, It was a great pleasure to welcome you at the Golden Tulip Paulista Plaza Hotel again. Thank you for your second review about our stay with us., because it helps us better understand our guests and constantly improve our products and services. I would like to inform you that our staff is at you disposal and will always... More 

Western Ireland, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 7, 2015

I had heard horror stories from fellow travellers about Sao Paulo before visiting this year. From the moment I arrived in teh Golden Tulip i felt welcomed and safe. The hotel is located a very short walk from Paulista Ave and the area as a whole is lively, safe and interesting with plenty to see, lots of street ffood, art... More 

Review collected in partnership with this hotel

Helpful?
1 Thank peterako19
Francisco A, Gerente geral at Golden Tulip Paulista Plaza, responded to this review

Dear Guest, Thank you for taking the time to review our hotel in TripAdvisor, We have been working to make our guests feel good to stay with us. Thank you for having chosen Golden Tulip Paulista Plaza Hotel! We are waiting for your next visit. More 

Seattle, Washington
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 2, 2015

Apart from needing some renovation (Brazilian guests, please bring your power adapters since all power sockets are old), the hotel is well placed and have a proper infrastructure. Reliable internet and a good restaurant are the strong points. It is close to the subway and have several options to do near. It's a great place to stay while working or... More 

Helpful?
Thank Koalix
Francisco A, Gerente geral at Golden Tulip Paulista Plaza, responded to this review

Dear Guest, First of all, we would like to thank you for choosing our Hotel and for your review posted on TripAdvisor that will help us to improve more and more our products and services. We assure you that your comments will be treated as an opportunity for improvement in our services. We will do our best to correct failures... More 

Fort Lauderdale, FL
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed November 17, 2015

The rooms are in serious need of renovation - they smell old and musty. The towels were so old you could almost see through them. My room was on the 9th floor and the street noise was so loud that I thought the window was open. Impossible to sleep once rush hour traffic (notorious in SP) began. The staff at... More 

Helpful?
Thank LauderdaleBud
Francisco A, Gerente geral at Golden Tulip Paulista Plaza, responded to this review

Dear Guest, We consider your satisfaction our primary goal, which is why we would like to thank you for your comment on TripAdvisor calling to our attention the problems that occurred during your stay. Your opinion will help us improve our services, enabling us to assure you will always have the finest treatment at our hotel. Your suggestions will be... More 

Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 16, 2015 via mobile

I Stayed in November 2015 in this nice Hotel . The Hotel Is located very Close (4min Walk) to paulista ave in SP More then 20 floors offers this Hotel , i got a nice Room at 8 th Floor - the Pictures Shows view from helicopter Meeting Floor the top The room was big enough and offers out of... More 

Helpful?
Thank Sven K
Francisco A, Gerente geral at Golden Tulip Paulista Plaza, responded to this review

Dear Guest, Thank you for taking the time to review our hotel We have been working to make our guests feel good to stay with us. Thank you for having chosen Golden Tulip Paulista Plaza! We are waiting for your next visit. More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 15, 2015 via mobile

Apart of being extremely unfriendly at the reception, they charge you half a day for an early check-in (at 10:00 am) and then they make you wait one hour to get the room!!!. A colleague who came only a few minutes later got the room at the same time and without having to pay. Really not sense of business whatsoever.... More 

Helpful?
1 Thank viaje345
Francisco A, Gerente geral at Golden Tulip Paulista Plaza, responded to this review

Dear Guest, Thank you for your review posted on Tripadvisor. We have been taking actions to correct the mentioned points and we expect to welcome you again in a near future to show you our improvements. More 

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