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Mercure Sao Paulo Privilege

3.5 of 5
Av. Macuco, N0 579, Sao Paulo, State of Sao Paulo 04523-001, Brazil
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Mercure Sao Paulo Privilege
Ranked #60 of 281 hotels in Sao Paulo
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111 reviews from our community

    Trip type
Traveler rating
    29
    42
    33
    5
    2
Date Rating
Antwerp
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 22, 2013

This was the first hotel in São Paulo after 6 visits which i could say was a 4 star hotel. The room was clean - the shower worked and had pressure - and the breakfast and restaurant food was good. The service althought still at a brazilian speed was also better than in other hotels. there is some noise from... More

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See 3 more reviews by ddecourcy for Sao Paulo
MerPrivilege, General Manager at Mercure Sao Paulo Privilege, responded to this review
May 23, 2013

Dear guest. It's a pleasure to receive feedback about your stay at Mercure São Paulo Privilege. Thank you! We hope to welcome you again soon. Regards, Fernanda Gomes General Manager More

Tokyo, Japan
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 11, 2013

I got an upgrade from standard to superior room because I was in honeymoon and it was great to hear that! The room was very clean, modern and with an interesting view. There were not teeth brushes but I just called the reception and they brought me one quickly. Breakfast was great! Nice staff! They should have indoor pool.

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MerPrivilege, General Manager at Mercure Sao Paulo Privilege, responded to this review
May 13, 2013

Dear, Was a pleasure to receive you in this special occasion. Thank you very much for registering your positive experience at Mercure Privilege. Best regards, Fernanda Gomes General Manager More

Oxford, United Kingdom
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 7, 2013

I switched to this hotel after my usual choice was full. Wish I had discovered the place sooner. So different in comparison to Times Square. The bar/restaurant is a lot nicer in my opinion and certainly more open and friendly to international business people. The staff are always a great help, English is spoken well and by most staff. I... More

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See 6 more reviews by Richsawsedges for Sao Paulo
MerPrivilege, General Manager at Mercure Sao Paulo Privilege, responded to this review
May 8, 2013

Dear, Thank you for registering your positive experience at Mercure Privilege. We want to always be your first choice in Sao Paulo! Sincerely, Fernanda Gomes General Manager More

Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 4, 2013

The Mercure Privilege São Paulo is an excellent find in a city where prices are going up all the time. Rooms have a separate sleeping area and a kitchenette, there is a supermarket next door and the hotel itself has a rather nice restaurant, open 24 / 7.

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MerPrivilege, General Manager at Mercure Sao Paulo Privilege, responded to this review
May 6, 2013

Dear Mr. Jose D., It's a pleasure to receive your impressions regarding the stay at Mercure Sao Paulo Privilege. Thank you for sharing your experience! Sincerely, Fernanda Gomes General Manager More

Bahia, Brazil
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 27, 2013

I got a good weekend rate called "Promoção Cultural" with breakfast included. The room was big and renovated (beautiful and clean), the breakfast was very good also. The location is in the heart of Moema!! Great choice!!

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MerPrivilege, Manager at Mercure Sao Paulo Privilege, responded to this review
March 28, 2013

Dear, We very much appreciate your avaliation regarding your stay. Will be always a pleasure to receive you at Mercure São Paulo Privilege. Best Regards, Fernanda Gomes General Manager More

London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2013

I had read some of the reviews here and was aware this hotel was progressively renovated their rooms. True the old floors can do with a bit of freshening up although it's very comfortable and very adequate. I stayed 3 nights at this hotel and what really made the difference for me were two things: 1) the location is very... More

Was this review helpful? Yes 1
MerPrivilege, Manager at Mercure Sao Paulo Privilege, responded to this review
February 13, 2013

Dear Pierre, We are glad to received this positive feedback about your staying in São Paulo. Thank you very much! All staff of Mercure SP Privilege are waiting for your next visit. Come to know the renovated rooms and enjoy the city! Best Regards, Fernanda Gomes General Manager More

Cypress, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed January 28, 2013

The Hotel is pretty much what you can expect from a Mercure chain hotel. This one has a very good location, the restaurant in the lobby is good, and there are plenty of other restaurants within walking distance in this nice and safe area of Sao Paulo. The rooms...ok, kind of old, but clean and functional, so no complaints. It... More

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MerPrivilege, Manager at Mercure Sao Paulo Privilege, responded to this review
January 29, 2013

Dear guest, We are grateful for receive feedback about your stay in Mercure São Paulo Privilege Hotel. Really, Moema is a very cosy district, with several of leasure options. The hotel is being gradually renovated. There are now seven floors fully renovated, very modern and comfortable. It would be our great pleasure to welcome you back in the future to... More

London, United Kingdom
1 review
4 of 5 stars Reviewed December 20, 2012

Review collected in partnership with Accorhotels.com

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MerPrivilege, Manager at Mercure Sao Paulo Privilege, responded to this review
January 14, 2013

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Montreal, Canada
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 8, 2012

Stayed for 3 weeks in 2 different rooms on the 19th floor of the property. Had to change room halfway through my stay as the air conditioning stopped working. Staff tried to repair the unit then ultimately moved me when they couldn't. A little inconvenient, but my room was changed promptly, with little fuss. Overall these renovated rooms on the... More

Was this review helpful? Yes 1
MerPrivilege, Manager at Mercure Sao Paulo Privilege, responded to this review
October 11, 2012

Dear, Thanks for writing about the Mercure Sao Paulo Privilege and the pleasant district of Moema. The next phase of the renovation of this hotel will be the fitness center. We hope to offer a execelente space for gym soon! Best regards, Fernanda Gomes General Manager More

Ann Arbor, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed September 24, 2012

I'm sorry to say that this was my most disappointing stay at a Mercure property. I've stayed in Europe and in India, but this was below par. List of things that are just unacceptable: - carpet old and shabby - sofa outright dirty. Never felt like sitting on it. Needs to be thrown out. - bathroom sink leaking (always have... More

Was this review helpful? Yes
MerPrivilege, Manager at Mercure Sao Paulo Privilege, responded to this review
September 27, 2012

Dear, Thank you for sharing your opinion. We regret to hear that your experience at Mercure São Paulo Privilege was not up to your expectations. Be assured that I´m taking the appropriate measures to solve the problems that you´ve mentioned. The hotel is being gradually renovated. There are now five floors fully renovated, very modern and comfortable. On your next... More

 
 
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Additional Information about Mercure Sao Paulo Privilege

Also Known As:
Mercure Sao Paulo Privilege Brazil
Address: Av. Macuco, N0 579, Sao Paulo, State of Sao Paulo 04523-001, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Business Center Fitness Center Free High-Speed Internet Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 281 hotels in Sao Paulo
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
"Stay in one of the most charming neighborhoods of São Paulo, near the gastronomic, cultural and leisure centers. Make their visit to the city much more enjoyable. Have a great stay at the Mercure São Paulo Privilege." ... more   less 
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