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All 306 Sao Paulo hotels

Mercure Sao Paulo Pinheiros Hotel

3.5 of 5 Hotel   |   Rua Capote Valente, 500 | Pinheiros, Sao Paulo, State of Sao Paulo 05409-000, Brazil
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Ranked #88 of 306 Hotels in Sao Paulo
A recent review
3 of 5 stars reviewed yesterday
SJG1972 New York City, New York
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436 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed in this hotel since it was close to where I needed to be. Nice entrance and lobby area. I was a bit disappointed that when I arrived my room was not ready and I had to wait some but it was only 30 minutes. My room was nice and your Brasilian standard of small albeit functional for one person... More 

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Toronto
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was my first trip to Sâo Paulo and I was a little worried about my safety after (perhaps unwisely) reading so much about the dangers of the city. The people organizing the trip booked me and two colleagues into three separate rooms at the Mercure Pinheiros. This was a good choice as I had few worries about my safety... More 

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UK
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I was placed in this hotel as I was on business. I found that most there was always someone on reception that spoke English (at least when I needed them there was!) and some staff in the restaurant spoke English. Im sure I would've been fine with my phrase book had there not been as everyone tried to be helpful,... More 

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Derby, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 4, 2014

Stayed here for three nights in-between two cruises from Sao Paulo. The hotel was comfortable and clean. One slight problem when we arrived in that our bedding was wet - possibly from the air con dripping - but they quickly found another room and offered to help us move our luggage. There was a small gym and a great outdoor... More 

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Nottingham UK
Top Contributor
107 reviews 107 reviews
29 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed September 9, 2014

Don't let some of the previous reviews put you off completely - my experience was nothing like as bad. The location was fine for me - plenty of restaurants and a supermarket nearby, and the metro (Clinicas) is only 5 minutes walk. It seems like a safe neighbourhood by SP standards - but bear in mind that SP is not... More 

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Pinheiros, Manager at Mercure Sao Paulo Pinheiros Hotel, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at the Mercure São Paulo Pinheiros. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We... More 

Zürich, Zürich, Switzerland
1 review
1 of 5 stars Reviewed September 3, 2014

This property bills itself as Business hotel. now thats funny. Wifi is a Joke, not fast enough for intensive email, forget about skype. Room itself was worn, no evidence of frequent restoration. Not even CNN on the TV. Bathroom had evidence of mold because the shower was installed with gaps and the floor did not have the proper grade into... More 

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Pinheiros, Manager at Mercure Sao Paulo Pinheiros Hotel, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at the Mercure São Paulo Pinheiros. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Rio de Janeiro
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 20, 2014

Not what you expect on a mercure hotel. For an overnight..it is okay. The room was clean overall...however it smelled funny. I openes the windows to solve it. The location is good...not great. Wifi is slow and you can see signs of use. The bed was confortable and hot water was perfect.

Was this review helpful? Yes
Pinheiros, Manager at Mercure Sao Paulo Pinheiros Hotel, responded to this review

Dear Luciana: Thank you for taking the time to tell us about your experience at the Mercure São Paulo Pinheiros. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

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Additional Information about Mercure Sao Paulo Pinheiros Hotel

Address: Rua Capote Valente, 500 | Pinheiros, Sao Paulo, State of Sao Paulo 05409-000, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Sao Paulo Pinheiros Hotel 3.5*
Number of rooms: 208
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Also Known As:
Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo
Mercure Sao Paulo Pinheiros Hotel Brazil
Accor Sao Paulo
Hotel Style:
#41 Romantic Hotel in Sao Paulo
#77 Business Hotel in Sao Paulo

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