We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 297 Sao Paulo hotels

Mercure Apartments Sao Paulo Excellence

3.5 of 5 Hotel   |   Rua Capote Valente 500 | Pinheiros, Sao Paulo, State of Sao Paulo 05409-000, Brazil (Pinheiros)
Hotel amenities
Save Saved
You added Mercure Apartments Sao Paulo Excellence to your Saves list
Mercure Apartments Sao Paulo Excellence
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
75%
Ranked #95 of 297 hotels in Sao Paulo
Certificate of Excellence 2013
A recent review
Write a Review

321 people have reviewed this hotel

Traveler rating
    70
    163
    60
    22
    6
See reviews for
53
80
50
136
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Souzas, SP, Brazil
Top Contributor
218 reviews 218 reviews
149 hotel reviews
565 helpful votes 565 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We attended a social event in Pinheiros so I looked for a hotel near by. Having had experience with the Accord hotels, we picked this one. The staff was very attentive, the bed comfortable & breakfast was ample. Should you seek a place in this part of town, you can´t go wrong with the Mercure.

Was this review helpful? Yes
Pinheiros, Gerente geral at Mercure Apartments Sao Paulo Excellence, responded to this review

Dear Guest, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for sharing your experience, and I hope to receive you again. Rosilene Weisshaupt/Gerente Geral More

Sao Paulo, SP
Top Contributor
56 reviews 56 reviews
42 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 17, 2014

The hotel have a good cost x benefit relation for business travellers, it is close to the most of the business area of SP (Paulista, Faria Lima), so you will not need to spend hours in a taxi, what is always important in SP. Be careful if you want a double bed, sometimes they change your reservation to twin bed... More

Was this review helpful? Yes 1
Pinheiros, Gerente geral at Mercure Apartments Sao Paulo Excellence, responded to this review
Google Translation

Sr. Roger Obrigada pelos comentários e por dividir com os usuarioas do Tripadvisor. Espero recebê-lo em breve. Atenciosamente, Rosilene Weisshaupt/Gerente... More

Brasilia, DF
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 30, 2013 via mobile

After having many problems with the air conditioner, I registered a complaint and this time it was finally working. Internet access is very poor also. I had problems trying to access it and informed that I should get in touch with a tech support guy. Well, the trouble was so huge that I prefered to use the internet over my... More

Was this review helpful? Yes
Pinheiros, Gerente geral at Mercure Apartments Sao Paulo Excellence, responded to this review

Dear Guest, At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will give us the opportunity to better serve you in the near future. Rosilene Weisshaupt... More

Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed October 25, 2013

Booked as part of trip with work and it was ok. I can't really say much more than that. I had a small suite with twin beds. It was a little worn but fine. The bathroom was a little dated too but I have to say the shower was one of the best I've ever had! The rest of the... More

Was this review helpful? Yes
Pinheiros, Manager at Mercure Apartments Sao Paulo Excellence, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at the Mercure São Paulo Pinheiros. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Americana, Brazil
1 review
5 of 5 stars Reviewed October 22, 2013

One of the hosts was very polite but the other not so much, this fact bothered me and my family and i went to have lunch in another restaurant. The other things were very good. I'm an investor in the accor hotels and stayed very happy with the service. I'm motivated for new investiment.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Pinheiros, Manager at Mercure Apartments Sao Paulo Excellence, responded to this review
Google Translation

Prezado Cliente Apreciamos imensamente seus comentários referentes á sua hospedagem no Mercure São Paulo Pinheiros . É sempre um prazer... More

Been to Mercure Apartments Sao Paulo Excellence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Apartments Sao Paulo Excellence

Also Known As:
Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo
Mercure Apartments Sao Paulo Excellence Hotel
Mercure Sao Paulo
Accor Sao Paulo
Mercure Apartments Sao Paulo Excellence Brazil
Address: Rua Capote Valente 500 | Pinheiros, Sao Paulo, State of Sao Paulo 05409-000, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Pinheiros
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#105 Business Hotel in Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Apartments Sao Paulo Excellence 3.5*
Official Description (provided by the hotel):
The Mercure Apartments Excellence 3 star hotel offering 208 rooms is located in the Pinheiros area, 34 kilometres from Guarulhos Airport and 16 kilometres from Congonhas Airport. The area is renowned for its bars and restaurants and is close to the centre of Sao Paulo and Avenida Paulista. The hotel is perfect for both short and long stays, featuring a restaurant, a bar and a sauna as well as private parking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Hotels.com, Cheap Tickets, Priceline, ACCOR, Tingo, TripOnline SA, Asiatravel.com Holdings and Venere so you can book your Mercure Apartments Sao Paulo Excellence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mercure Apartments Sao Paulo Excellence, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.