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Mercure Sao Paulo Paraiso

#90 of 307 Hotels in Sao Paulo
Certificate of Excellence
Rua Vergueiro, 1661 | Paraiso, Sao Paulo, State of Sao Paulo 04100100, Brazil
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1 room 1 guest
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486 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (486)
  • Mar-May only
    (106)
  • Jun-Aug only
    (134)
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  • Dec-Feb only
    (108)
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Not only no one speaks enlish... They are really not concerned with giving a proper attention to a business traveler, not even respectful. Hope I dont have to return here. I was expecting more from Mercure being a gold member of le club accor... But they dont really care about that status.

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Erik T, Gerente at Mercure Sao Paulo Paraiso, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Paraiso Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing... More 

Sao Paulo, Brazil
Level Contributor
176 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed June 23, 2015

I have recently stayed at this hotel for one night with my family. The room is huge and everything was brand new. Service was nice as well. I didn't had breakfast. It's located close to the subway and in a walking distance to Patio Paulista Shopping.

Was this review helpful? Yes 2
Erik T, Gerente at Mercure Sao Paulo Paraiso, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paraiso Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, More 

Beckenham
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 20, 2015

Very comfortable hotel, with good breakfast and good location near the public transport. Althought it is in a busy road the noise level is low. The reception desk is very helpful and willing to assist with all queries

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
Erik T, Gerente at Mercure Sao Paulo Paraiso, responded to this review

We very much appreciate your comments regarding your stay at the Mercure São Paulo Paraiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, More 

Epsom, United Kingdom
Level Contributor
92 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed here during the World Cup. Very good location near the metro system meaning it's easy to get anywhere in Sao Paulo. Lots of local bars and restaurants of all price ranges and quality. Nice modern room, good wifi. Smallish breakfast area but adequate when we were there. Reasonable breakfast choice. Very friendly and efficient check in staff with perfect... More 

Was this review helpful? Yes 1
Erik T, Gerente at Mercure Sao Paulo Paraiso, responded to this review

Dear Guest, I would like to thank you for being staying in our hotel and we have reached your expectations with the services provided Regards, More 

Campinas, Brazil
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 25, 2014

Good Hotel,nice people and location is great to get the best places in Sao Paulo. Receptionist are very kind, breakfast is good but it could be better. Relation quality/cost is excellent. I will choose this hotel when back in this city.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Erik T, Gerente at Mercure Sao Paulo Paraiso, responded to this review

Dear Guest, I would like to thank you for being staying in our hotel and we have reached your expectations with the services provided Regards, Erik Tover More 

Moscow
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 17, 2014

We stayed 3 nights in Mercure Paraiso, in renovated room. They are spacious, clean and comfortable. You can enjoy small swimming pool at the last floor with a panorama on Sao Paolo. Unfortunatly, noise insulation is not very good (no double glazing), despite location close to busy road. We did not take breakfast at the hotel but at one of... More 

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Antonietta S, Gerente geral at Mercure Sao Paulo Paraiso, responded to this review
Google Translation

Prezado hóspede, Em nome de toda nossa equipe agradeço pelo tempo dedicado em nos escrever sobre sua estada no Mercure... More 

Davenport, Iowa
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 29, 2014

For the past 3 times that I've traveled to Sao Paulo, I've stayed here. The first time was because of it's convenient location. My Brazilian friend whom I visit when I go there lives within walking distance, and it's really close to the Paraiso metro station. However, if you didn't know how to get around to places, you may find... More 

Was this review helpful? Yes
Antonietta S, Gerente geral at Mercure Sao Paulo Paraiso, responded to this review
Google Translation

Prezado hóspede, Muito obrigado por dedicar seu tempo escrevendo e publicando este comentário. Aproveito para agradecer todos os elogios que... More 

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Staying in Vila Mariana

Neighborhood Profile
Vila Mariana
Located in south São Paulo, Vila Mariana is a nice residential area with plenty of businesses, recreation centers, hospitals and restaurants. Joaquim Távora is an up-and-coming nightlife spot, with trendy restaurants and bars. The cultural center SESC Vila Mariana offers interesting architecture and a variety of activities for the public. You can rent a bicycle from one of the local bike share stations and ride along the neighborhood's streets to get a sense of this pleasant area during the day. The area around ESPM, a school for publicity and marketing, offers a collegiate ambiance with busy cafes and pubs.
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