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All 303 Sao Paulo hotels

Mercure Apartments Sao Paulo Nortel

4.0 of 5 Hotel   |   Av. Luiz Dumont Villares 400, Sao Paulo, State of Sao Paulo 02085000, Brazil (Formerly Parthenon Nortel)
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Mercure Apartments Sao Paulo Nortel
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83%
Ranked #34 of 303 hotels in Sao Paulo
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 11, 2014
Bruno O Rio De Janeiro, Brazil
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311 people have reviewed this hotel

Traveler rating
    103
    152
    39
    9
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Rio De Janeiro, Brazil
1 review
5 of 5 stars Reviewed June 11, 2014

Good quality of service! From the front door to the rooms. Nice breakfast, lots of space in the room, fitness center and summing pool, what is amazing for young people and families with children. Perfect!

Review collected in partnership with Accorhotels.com

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Giselle S, Assistente de Gerente at Mercure Apartments Sao Paulo Nortel, responded to this review
Google Translation

Prezado Membro do programa Tripadvisor, Agradecemos seus comentários gentis sobre sua experiência no Mercure SP Nortel. É uma alegria saber... More

Riese Pio X, Italy
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 27, 2014

I really enjoyed the few days spent at the Mercure Nortel. The room was fine and the food excellent! Very good the transfer for and to the exhibition. I would suggest to improve the knowledge of the English or Spanish for people working there to improve the communication and speed up check in and check out procedures.

Was this review helpful? Yes
Giselle S, Assistente de Gerência at Mercure Apartments Sao Paulo Nortel, responded to this review
Google Translation

Como é bom ler seu comentário! Realmente, seguimos com muito orgulho o padrão de nossa rede, mas também adicionamos o... More

Santos, Brazil
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 15, 2014

Excellent stay in the north of São Paulo. The rooms are cleans, big and functional. They have microwave, mini refrigerator, oven, plates, pan. There is a restaurant in hotel, but they also sell frozen food to you cook in the room. Very practice if you don´t want to spend too much money. The free wi-fi in the room is very... More

Review collected in partnership with Accorhotels.com

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Giselle S, Assistente de gerente at Mercure Apartments Sao Paulo Nortel, responded to this review
Google Translation

É muito gratificante saber que pudemos atender às suas expectativas em relação aos serviços oferecidos pelo nosso hotel. Gostaríamos de... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 4, 2014

I went to SP with my sister and my boyfriend for a concert. We decided to stay at this hotel due to its proximity to the event. Honestly I expected more from a Mercure hotel. The room had mold on the selling, old carpet and a dusty curtains. The bathroom had a nice shower, but no windows. For a night... More

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Giselle S, Assitente de Gerente at Mercure Apartments Sao Paulo Nortel, responded to this review

Dear guest, Thanks for sharing your experience at the Mercure hosting Nortel. Your feedback has been forwarded to our staff. Best Regards More

Copenhagen, Denmark
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 12, 2013

The hotel is located in the North part of the city, very close to Expo Center Norte, popular expo center for conferences and fairs. Not much to see or do around the hotel though. The rooms are a bit old-fashioned but spacious and comfortable. Breakfasts are very good with various types of cereals, juices and fresh fruits. The dinner buffet... More

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Giselle S, Assistant Manager at Mercure Apartments Sao Paulo Nortel, responded to this review

Dear Mr Pawel, We very much appreciate your comments regarding your stay at the Mercure São Paulo Nortel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Alicante, Spain
Top Contributor
61 reviews 61 reviews
48 hotel reviews
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed March 4, 2013

£200 for two bags of laundry, absolute disgrace. Avoid this Hotel they will try and rip you off. Travelling in a group, friends in another room who got charged £200 for laundry did not have enough cash to pay so Hotel used the cash credit I had on my room to cover the £200 laundry bill without my permission. How... More

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Giselle S, Assistant Manager at Mercure Apartments Sao Paulo Nortel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Nortel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Madison, Connecticut
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 25, 2013

I have stayed here several times over the last three years. Each time I have noticed improvements. My large room with a kitchenette and separate eating area is very comfortable. They added wood floors in the bedroom which I prefer to carpeting as it is cooler and easier to keep clean. Humid climates are not conducive to carpeting. So, the... More

Was this review helpful? Yes
Giselle S, Assistant Manager at Mercure Apartments Sao Paulo Nortel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Paulo Nortel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Curitiba, PR
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 22, 2013

Hotel has a location which favors visitors that have business / events in that particular area of Sao Paulo. Room was clean and confortable, featuring small stove and refrigerator. Restaurant offered quick service. Quality of general service was way above average.

Was this review helpful? Yes
Giselle S, Assistant Manager at Mercure Apartments Sao Paulo Nortel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Paulo Nortel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Brescia, Italy
Senior Contributor
48 reviews 48 reviews
47 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 16, 2013

We stayed in this hotel for the event at the nortel exhbition center and the location was perfect. Great and efficient service, rooms clean and big, breakfast enouhg for the whole day! Also very close to the Nortel shopping mall which make it particularly convenient in case of fast gifts to bring home.

Was this review helpful? Yes
Giselle S, Assistant Manager at Mercure Apartments Sao Paulo Nortel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Paulo Nortel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

milan
Top Contributor
95 reviews 95 reviews
41 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed December 14, 2012

The Mercure Apartments Sao Paulo Nortel is a good business hotel, located near to the "Expo Norte" exhibition area. it's a typical business hotel, with good services. Plus: - The personnel at the reception desk is extremely kind and helpful. - nice breakfast Minus: - There is an "Italian" restaurant inside that as Italian I rate as really poor. it... More

Was this review helpful? Yes
Giselle S, Assistant Manager at Mercure Apartments Sao Paulo Nortel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure São Paulo Nortel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

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Additional Information about Mercure Apartments Sao Paulo Nortel

Address: Av. Luiz Dumont Villares 400, Sao Paulo, State of Sao Paulo 02085000, Brazil (Formerly Parthenon Nortel)
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Apartments Sao Paulo Nortel 4*
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Also Known As:
Mercure Apartments Sao Paulo Nortel Brazil

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 On the Beach Hotel in Sao Paulo #20 Luxury Hotel in Sao Paulo #28 Business Hotel in Sao Paulo #51 Romantic Hotel in Sao Paulo
Hotel Class
Official Description (provided by the hotel)
Privileged location, in the North Zone entertainment area. Shuttle service available to Anhembi, the Expo Center Norte and Shopping Center Norte, with its many attractions. Close to Campo de Marte local airport and just 13 km from Sao Paulo International Airport (Cumbica, Guarulhos). ... more   less 
Number of rooms
314

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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