In terms of accomodation (bed, bathroom, etc,), just like any other Mercure hotel. But what really stands out in this one is not only the location (nice neighborhood in the south part of town), but the service. All employees are so polite and helpful! They really made me and my family feel at home. Do not remember receiving that kind... More

I stayed here for one week, soon before my latest move from Brazil, so in extraordinary conditions (extra baggage, extra needs, etc.). Personnel here was really helpful and friendly: despite some minor issues, they always showed great availability and sympathy. The apartment is a company classic, clean and cozy, breakfast is above the average, quite diversified. Position is a pro,... More

Horrible place. Dirty rooms, smelly mouldy bathroom, old worn out carpet. I asked for a room change and the new room was just as bad. The only positive thing about this hotel is the 25 meter pool (I like to swim) and the gym is passable. Apart from the 25 meter pool I would never come back here. The place... More

When I arrived they couldn't my reservation. First I said I had the number (mercure.com)and the guy said "sorry, the reservation number won't work in the system"!!!!! After sometime, and some stress of course, they figured out the reservation desk had changed the name on my reservation!! Once I entered the elevator I saw there was a much better rate... More

Having stayed for 2 weeks in the hotel, the major problems I found were the bad mattresses and lack of space in the room (I had to stand on the bed to reach inside the closet). On the very first day I was leaving the breakfast with a cup of mineral water and was advised that I had to consume... More

Nice hotel stategically positioned for business . professional and friendly reception . Very spaceous room . Bathroom absolutely out of hotel standard . Old , smelly and tight . Cleaning of the room also a bit low grade . Fantastic swimming pool ... if alone !! Long enough to swim but only 3 lanes . Nice bars and restaurant nearby... More

I moved in in late 2004 and out only in mid-2009. I was living in Brazil as an expatriate and traveled so much that I needed the convenience of an apartment hotel, rather than the worries of a regular apartment. The location is fantastic. You are near great restaurants (Xopotó, Rincón de Buenos Aires, Hi Pin Shan, etc.), two supermarkets... More

Located in a nice area close to restaurants, bar and five minutes walk from Ibirapuera park. Staff are kind and customer oriented, rooms clean and quite. Nice swimming pool, good buffet.