We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Sao Paulo Morumbi

#29 of 307 Hotels in Sao Paulo
Certificate of Excellence
Rua Ministro Nelson Hungria, 450 | Vila Tramontano, Sao Paulo, State of Sao Paulo 05690-050, Brazil
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Novotel Sao Paulo Morumbi
View Map
Add Photo Write a Review

634 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    217
    322
    75
    14
    6
See reviews for
188
79
38
274
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (634)
  • Mar-May only
    (139)
  • Jun-Aug only
    (186)
  • Sep-Nov only
    (163)
  • Dec-Feb only
    (146)
All months
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel has good service, very consistent and great breakfast service. Pool and restaurant are nice. Rooms are small, spartan and bathroom uncomfortable. Would return because it is convenient and closed to mall.

Was this review helpful? Yes
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest Monteco, Thank you for telling us about your experience at the Novotel Morumbi. We apologize for not correspond your expectations, please let me introduce my most sincere apologies. At Novotel, seek to provide a high level of service to each of our customers; so your feedback is very important to us. Thank you again for sharing your experience... More 

Delano, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is great. rooms are clean and safe, food is excellent, great view of river and WTC. We did have some problems. The power went out in the room and after 5 hours after reporting it it was not fixed. After several attempts, we had to move rooms at mid-night. Upon check out they tried to charge me for... More 

Was this review helpful? Yes
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest, Thank you share your experience at the Novotel Morumbi. I am sorry about the billing issues; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures about this case... More 

New York City, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staying in this hotel for 4 nights after arriving early this morning. Standard of spoken English is very low. Other than at reception, very little English spoken including in the restaurant. Rooms are minimalist at best with limited amenities. Wifi is very slow if free and disconnects often. Hotel seems empty. Shower water pressure is very low. Now sat in... More 

Was this review helpful? Yes
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest, Thank you share your experience at the Novotel Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate... More 

San Diego, California
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for 4 nights in a business trip. It was a returning after 2 years and the hotel still have the same quality. This time I took the executive room and it was a very good room. It is not large, just enough for 1 person. The room is clean and because of being executive it... More 

Was this review helpful? Yes 2
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest, Thank you for your feedback about Novotel Morumbi. We are pleased to know that we achieved your expectations and we look forwards to welcome you once again. Kind Regards More 

zurich
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I am currently staying at the Novotel and now I had to changed my room due to the poor standards of the security lock on the outside. The outside door to enter the room without a keycard just open the door and help yourself to what ever you want in my room, laptop passport, personal items etc. This was not... More 

Was this review helpful? Yes
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear guest snelljustin27, Thank you share your experience at the Novotel Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the... More 

Buenos Aires, Argentina
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2015

The hotel is not gluten-free friendly. No bred options. And nothing have identification. Is necessary to ask and no one knows about. They have fruits and staff obviously gluten-free but you have to know and bring your own bred or rise cookies and cereal

Was this review helpful? Yes
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest, Thank you for your comment, it is important for us the opinion of our guests. We apologize for the inconvenience in the restaurant, and know that we will take the appropriate action to correct it. Thank you again e we hope to welcome you soon again. More 

Brasilia, DF
Level Contributor
137 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed June 26, 2015

The hotel it's good, a average Novotel experience . Some times the lobby gets really crowded because of events they host, they even change the breakfast location in some cases so be aware of that. The staff follow the regular Novotel politeness. Some rooms would appreciate a refurbishment as they are getting old .

Was this review helpful? Yes
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear guest, Thank you for share your opinion from Novotel Morumbi. We are pleased to know that you have a great experience at our hotel. We hope to see you soon, Regards, More 

Rio de Janeiro, RJ
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 25, 2015

Great location, wonderful service, hotel staff always available with a broad smile. Nice rooms, comfortable and intelligent. I loved the sound system in the bathroom. Never seen before. There is also a unique feature: the toilet is isolated from the bathroom. Different door and distinct air system.

Was this review helpful? Yes
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest, Thank you for your feedback about Novotel Morumbi. We are pleased to know that we achieved your expectations and we look forwards to welcome you once again. Kind Regards More 

Melbourne, Australia
Level Contributor
56 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed June 20, 2015

I stayed at the Morumbi Novotel for three nights as a solo traveller. I loved this hotel. Immediately upon walking in you are met with a welcoming lobby filled with light and open space. The Morumbi neighbourhood is very residential, and the hotel is located in a quiet street with plenty of vegetation. My room was fantastic. Modern, clean, well... More 

Was this review helpful? Yes
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest, Thank you for your feedback about Novotel Morumbi. We are pleased to know that we achieved your expectations and we look forwards to welcome you once again. Kind Regards More 

Questions? Get answers from hotel staff and past guests. Ask a question

163 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (126)
Viewed
Pool/beach area (12)
Viewed
Dining (11)
Viewed
View from room (16)
Viewed
Room/suite (27)
Viewed
Bathroom (6)
Viewed
Family/play areas (3)
Viewed
Hotel & grounds (31)
Viewed
Business center/function rooms (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Pool/beach area (3)
Viewed
Dining (5)
Viewed
Room/suite (12)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (5)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Sao Paulo hotels
Hilton Morumbi Sao Paulo
#11 of 307 in Sao Paulo
4.5 of 5 stars 1,431 reviews
Blue Tree Premium Morumbi
#119 of 307 in Sao Paulo
4.0 of 5 stars 711 reviews
Gran Estanplaza Berrini
#8 of 307 in Sao Paulo
4.5 of 5 stars 375 reviews
Show Prices
Show Prices
Show Prices
Vila Mariana
Pullman Sao Paulo Ibirapuera
Pullman Sao Paulo Ibirapuera
#10 of 307 in Sao Paulo
4.5 of 5 stars 694 reviews
Consolacao
Hotel Novotel Sao Paulo Jaragua Convention
Quality Hotel Berrini
#99 of 307 in Sao Paulo
4.0 of 5 stars 430 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay