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Novotel Sao Paulo Morumbi

#38 of 305 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersGold level
Rua Ministro Nelson Hungria, 450 | Vila Tramontano, Sao Paulo, State of Sao Paulo 05690-050, Brazil
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Novotel Sao Paulo Morumbi
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719 Reviews from our TripAdvisor Community

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Americana, SP
1 review
4 of 5 stars Reviewed 3 weeks ago

Excellent Hotel. I spent a one day at the hotel for business and was great. Easy location, clean, secure parking, great benefit. I had a very nice experience. Who are looking for good price this hotel and this perfect. Recommended.

Review collected in partnership with Accorhotels.com

Helpful?
Thank mathiaslr
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Mathiaslr, We were extremely pleased that our services provide you a great stay with us. Thank you for your feedback from Novotel Morumbi. We hope to see you very soon, Regards, More 

Abu Dhabi, United Arab Emirates
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed recently with my family and on arrival there was a mixup with our room as we were expecting a larger room to fit all of us plus the nanny however the room wasn't nearly as big as we needed. The general manager was a very nice and professional lady who did her very best to find us a... More 

Helpful?
Thank AntonioNeto
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Mr. AntonioNeto, We greatly appreciate your feedback about Novotel Morumbi. We were very glad to know that we provide an excellent experience in São Paulo and hope you come back soon, so you can give us the pleasure of welcoming you again. Kind Regards, More 

Belo Horizonte, MG
1 review
3 of 5 stars Reviewed 4 weeks ago

The breaksfast is too crowd and it is impossible to get some food from cookers. The taxi drivers does not like to receive by credit card, do not turn on the AC and if the trip is short they dont like too.

Review collected in partnership with Accorhotels.com

Helpful?
Thank BrunoHRD
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear BrunoHRD, Thank you very much for sharing your experience at our hotel. We appreciate the honesty regarding the services that have not reached their expectations. Be aware that your comment will be passed on to our team to improve our services. We are always open to receive you; Sincerely, More 

High Wycombe, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 7, 2016

Visited Sao Paulo as my partner was on business trip and I took days holiday. Staff very friendly, food really good and fresh. Enjoyed the buffet selection as great variety of salads, fresh local fruits and local food! Rooms were spacious and clean Pool is small but great for sun bathing!

Helpful?
Thank Wooburn001
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Wooburn001, We were extremely pleased that our services provide you a great stay with us. Thank you for your feedback from Novotel Morumbi. We hope to see you very soon, Regards, More 

Atlanta, Georgia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 3, 2015

Novotel Morumbi was chosen specifically for the view of Ponte Octavio Frias de Olivera. The location is a bit out of the way and requires a taxi to get to restaurants and the nearby mall. Taxis in Sao Paulo are inexpensive with is ride costing about $ 4.00. The hotel is clean and well maintained. The room safe was large... More 

Helpful?
1 Thank NabobInAtlanta
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest NabobInAtlanta, Thank you share your experience at the Novotel Morumbi. We were pleased you enjoyed the hotel and I am sorry about the shower; please allow me to express my sincere apologies. At Novotel, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Be assured that we are... More 

1 review
1 of 5 stars Reviewed November 20, 2015 via mobile

Only one restaurant, nothing nearby. So pls plan your commuting option while chosse this hotel. And especially laundry service is very bad.Isolated, not a great Service, staff is stereotype job, nothing is near, cant venture out by walk

Helpful?
Thank G Prakash R
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest, Thank you share your experience at the Novotel Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate... More 

A TripAdvisor Member
4 of 5 stars Reviewed November 19, 2015 via mobile

A good place to do meetings, as the rooms are nice, good sizes and with natural light. The meeting rooms are well maintained and stuff is very welcoming. The snacks at the breaks as well as for lunch and dinner is good quality and nice arranged. Breakfast is basic but good. When it comes to the guest rooms, well designed... More 

Helpful?
Thank A TripAdvisor Member
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest, Thank you for your feedback about Novotel Morumbi. We are pleased to know that we achieved your expectations and we look forwards to welcome you once again. Kind Regards More 

Stuttgart, Germany
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 10, 2015 via mobile

Without having the experience to compare this hotel with others in sp, I was very sarisfied. Comfortable, large and clean room, well working wifi, and available parking. Amazing breakfast buffet. Traffic around hotel is terrible but I guess this is a problem of everybody in sp.

Helpful?
Thank Tobias M
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Tobias M, We were extremely pleased that our services provide you a great stay with us. Thank you for your feedback from Novotel Morumbi. We hope to see you very soon, Regards, More 

Lille, France
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

Novotel is a good hotel with a gym opened until 10pm and an exterior swimming pool. Rooms are pretty good (business trip). Bed is comfortable and bathroom is quite enough. Breakfast is traditional and very good. You can find fruits, juices, pao-de-queijo (cheese bread) and the typical eggs :) Room service is quick. The food (burger) is not extremely well... More 

Helpful?
Thank Ricardo T
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest Ricardo T, Thank you for your feedback about Novotel Morumbi. We are pleased to know that we achieved your expectations and we look forwards to welcome you once again. Kind Regards More 

Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 31, 2015 via mobile

Hotel has good service, very consistent and great breakfast service. Pool and restaurant are nice. Rooms are small, spartan and bathroom uncomfortable. Would return because it is convenient and closed to mall.

Helpful?
1 Thank Monteco
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest Monteco, Thank you for telling us about your experience at the Novotel Morumbi. We apologize for not correspond your expectations, please let me introduce my most sincere apologies. At Novotel, seek to provide a high level of service to each of our customers; so your feedback is very important to us. Thank you again for sharing your experience... More 

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