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Novotel Sao Paulo Morumbi

#25 of 310 Hotels in Sao Paulo
Certificate of Excellence
Rua Ministro Nelson Hungria, 450 | Vila Tramontano, Sao Paulo, State of Sao Paulo 05690-050, Brazil
Hotel amenities
Novotel Sao Paulo Morumbi
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Ranked #25 of 310 Hotels in Sao Paulo
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 weeks ago
David R Buenos Aires, Argentina
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607 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buenos Aires, Argentina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel is not gluten-free friendly. No bred options. And nothing have identification. Is necessary to ask and no one knows about. They have fruits and staff obviously gluten-free but you have to know and bring your own bred or rise cookies and cereal

Was this review helpful? Yes
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest, Thank you for your comment, it is important for us the opinion of our guests. We apologize for the inconvenience in the restaurant, and know that we will take the appropriate action to correct it. Thank you again e we hope to welcome you soon again. More 

Brasilia, DF
Level Contributor
119 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel it's good, a average Novotel experience . Some times the lobby gets really crowded because of events they host, they even change the breakfast location in some cases so be aware of that. The staff follow the regular Novotel politeness. Some rooms would appreciate a refurbishment as they are getting old .

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Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear guest, Thank you for share your opinion from Novotel Morumbi. We are pleased to know that you have a great experience at our hotel. We hope to see you soon, Regards, More 

Rio de Janeiro, RJ
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 25, 2015

Great location, wonderful service, hotel staff always available with a broad smile. Nice rooms, comfortable and intelligent. I loved the sound system in the bathroom. Never seen before. There is also a unique feature: the toilet is isolated from the bathroom. Different door and distinct air system.

Was this review helpful? Yes
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest, Thank you for your feedback about Novotel Morumbi. We are pleased to know that we achieved your expectations and we look forwards to welcome you once again. Kind Regards More 

Melbourne, Australia
Level Contributor
56 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed June 20, 2015

I stayed at the Morumbi Novotel for three nights as a solo traveller. I loved this hotel. Immediately upon walking in you are met with a welcoming lobby filled with light and open space. The Morumbi neighbourhood is very residential, and the hotel is located in a quiet street with plenty of vegetation. My room was fantastic. Modern, clean, well... More 

Was this review helpful? Yes
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest, Thank you for your feedback about Novotel Morumbi. We are pleased to know that we achieved your expectations and we look forwards to welcome you once again. Kind Regards More 

Weston, Florida
Level Contributor
87 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed May 26, 2015

Good hotel, no surprises, good service and facilities...close to places for eat and a short taxi drive to most business locations. Good hotel, no surprises, good service and facilities...close to places for eat and a short taxi drive to most business locations.

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Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear guest Miguel, Thank you for share your opinion from Novotel Morumbi. We are pleased to know that you have a great experience at our hotel. We hope to see you soon, Regards, More 

Santos, SP
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 19, 2015

I always look for this hotel when going with my family to Sao Paulo. Reasons: Nice and different view than any other hotel. Right in front of a bridge that change its colours. Very calm and quiet street, in a walking distance from a grocery store and a big outdor/sports store.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest Edney, Thank you for your comment about Novotel Morumbi. We are pleased to know that we are your first option in São Paulo. Is always be a pleasure to welcome you and your family at your hotel. We hope to see you soon! Kind Regards, More 

The Netherlands
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 4, 2015

We stayed here for 3 nights of March. All staff were very friendly and active. The breakfast was excellent with amazing view of Hongkong harbour. Great facilities, especially the swimming pool. It's very clean and had some trees around it. Good fitness center. Thanks for a comfortable stay in Sao Paulo.

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Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear guest dahrogu H We greatly appreciate your feedback about Novotel Morumbi. We were very glad to know that we provide an excellent experience in São Paulo and hope you come back soon, so you can give us the pleasure of welcoming you again. Kind Regards, More 

Buenos Aires, Argentina
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 3, 2015

How to define this hotel... it seems to be nice but... too many buts.... I arrived and they gave me a room with two small beds... I ask to change for a room with a king size bed, I get my first NO. There is nothing surrounding the hotel if you want to eat something you have to go to... More 

Was this review helpful? Yes
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest Mr. DMSilva Thank you for telling us about your experience at the Novotel Morumbi. We apologize for not correspond your expectations, please let me introduce my most sincere apologies. At Novotel, seek to provide a high level of service to each of our customers; so your feedback is very important to us. Please be assured that we are... More 

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