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Ibis Sao Paulo Expo

#76 of 305 Hotels in Sao Paulo
GreenLeadersBronze level
Rua Eduardo Viana, 163, Sao Paulo, State of Sao Paulo 01133-040, Brazil
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1 room 1 adult
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Ibis Sao Paulo Expo
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1,009 Reviews from our TripAdvisor Community

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Boston, Massachusetts
1 review
3 of 5 stars Reviewed September 29, 2015

Mostly OK, with a fine restaurant. Wifi was available. But, no iron or ironing board in room and the one that was available was terrible. No way to communicate with Front desk, such as get wake up call, after 11pm.

Review collected in partnership with Accorhotels.com

Helpful?
Thank dstein36
Ibis SP E, General Manager at Ibis Sao Paulo Expo, responded to this review

Dear Client, Thank you for taking the time to tell us about your experience at the Ibis São Paulo Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Goiania, Brazil
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 15, 2015

I got backache because the mattress ask to fix the toilet because it does not took the toilet paper as The food has improved a los tidy but it was not good the maid was three days without changing the bed linen The maid was three days without changing the bed linen

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank h_liofd
Ibis SP E, General Manager at Ibis Sao Paulo Expo, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Sao Paulo Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the problem you have in your room. At Ibis, we strive to provide a superior service experience for every customer;... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 24, 2015 via mobile

The rooms are very 'hostel like' and no acoustic insulation. I could hear everything my neighbors were doing. Snoring, going to the bathroom. No wall plugs near the bed and very few coat hangers. No garbage bin in the room and towels were old and worn out. Was asked to pay half a day when I was checking in at... More 

Helpful?
1 Thank BoBrinck
Ibis SP E, General Manager at Ibis Sao Paulo Expo, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Sao Paulo Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Israel
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 24, 2015 via mobile

Well located next to the anhembi expo of Sao Paulo, standard Ibis hotel, good breakfast, acceptable and inexpensive dinner buffet. Quiet rooms. Wifi is very inestable, if you need it it works reasonable only in the lobby...

Helpful?
Thank mszt
Ibis SP E, General Manager at Ibis Sao Paulo Expo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Ibis São Paulo Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Curitiba, PR
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed March 10, 2015 via mobile

A very good and comfortable hotel. Only the bathroom was a little small. Good service and variable options of beers at the snack bar. (something hard to see in a hotel nowadays). Remind to check out in advance (before noon) otherwise you will wait for a long time.

Helpful?
2 Thank Carolina H
Ibis SP E, Gerente geral at Ibis Sao Paulo Expo, responded to this review

Dear Guess, We very much appreciate your comments regarding your stay at the Ibis São Paulo Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

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