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All 297 Sao Paulo hotels

Renaissance Sao Paulo Hotel

4.5 of 5 Hotel   |   Alameda Santos, 2233, Sao Paulo, State of Sao Paulo 01419-002, Brazil
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Ranked #8 of 297 hotels in Sao Paulo
A recent review
4 of 5 stars reviewed 2 days ago
c0nferenceguru London, United Kingdom
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620 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've organized conferences at this hotel 3 times. The hotel itself is nice, the bar and restaurants are lovely and the food and drink is good. The service varies. I've had both good and bad experiences here. Last year the service was great, and the staff were very helpful. The conference area itself is in the very bottom floor, and... More

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Moscow, Russia
Contributor
18 reviews 18 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Had to stay on business for 3 nights. The service was terrible: I was given a twin-bedded room even though I was travelling alone and when I asked to change, they haven't done it. And I hold the silver loyalty card from Mariott group. In the room the daily toiletries were not replenished and I had to ask to bring... More

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New York City, New York
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel was close to our offices. Rooms were clean. Staff was great. Buffet breakfest in the morning was really good. Internet Wifi would cut in and out which was sort of annoying at times when trying to BBM video. The area around the hotel was very nice. Good shoping walking down augusta street. Great business hotel. Good secuirty and... More

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RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear New York Guest, Thank you for reviewing your recent stay at the Renaissance São Paulo Hotel. It is great to know that we are close to your office in São Paulo, and you can also enjoy the Jardins area during your free time, making local discoveries such as Frevo restaurant (the one at Oscar Freire, 603). When your plans... More

Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel has an excellent restaurant that serves sophisticated dishes. Chef honored us with a delicious Brazilian appetizer. It is a good place for business meetings or for a romantic dinner. Prices are a little bit high, so it is somewhat expensive, but nothing prohibitive. I must say the service was perfect.

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RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear Daniel, It is a pleasure to read your review. The cuisine team at the Terraço Jardins restaurant dedicates to prepare dishes that intrigue and give the guest a chance to discover the Brazilian flavors. I am glad you had that experience and could make the most of it. Next time don’t miss the bike tour at Paulista Avenue followed... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the property for 7 days for a business event organized at the property. Location excellent, but more important, friendly and helpful staff. Concierge desk provided exceptional service. I received a daily call asking if I'm happy. Well done!

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RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear Guest, It makes me proud to read your review from the Renaissance São Paulo Hotel. Our Navigator team (the Renaissance Concierge) is always in the know of city hidden gems and work daily to help our guests on discovering something new every day. Whenever you return, save some time and try Terraço Jardins Restaurant. They have seasonal menus specially... More

Johannesburg, South Africa
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 7 nights last week on business... A number of things, literally blew my mind, in this grand old dame... Do not be fooled by the exterior of the hotel, or the fact that it appears pretty old. Inside it sparkles: - all common areas were always clean and tidy - the staff were beyond friendly and... More

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RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear Richard, Thank you for your kind comments about your recent stay at the Renaissance. I will make sure to share your review with the entire team. The hotel rooms have being fully renovated over the last 2 years and we are proud offer a quality product and service for all of our guests. Next time you are here, save... More

London
Top Contributor
68 reviews 68 reviews
52 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Superb. Loved the Renaissance. Had a suite on the 21st floor and was impressed! Extremely spacious allowing for us to have a number of meetings in the lounge area and the bedroom wasn’t small either, with a massive bathroom which had both a huge walkin shower and Jacuzzi bath. The views from the room as well over the rooftops of... More

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RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear Guest, Thank you for such a great review! It makes me happy to know that you were able to enjoy the Executive Lounge during your stay and experience the special service provided by our team. When planning your next visit, be sure to save some time to enjoy our events from “RLife Live” that includes special drinks and evenings... More

Dublin, Ireland
Top Contributor
178 reviews 178 reviews
132 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very standard Renaissance. Staff where excellent and efficient. I loved the pool area which was a real sun trap and the food and drink was brilliant. I do wish they would consider placing more coffee in the rooms however. All in all a pleasant stay and I hope to return again some day.

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RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear Guest, Thank you for your review. I am pleased to know that our team and facilities were able to fulfill your needs during your stay at the Renaissance São Paulo Hotel. Next time you are here, be sure to ask our team of Navigators for tips on where to go. They are local experts and are always in the... More

Atlanta, Georgia
1 review
2 of 5 stars Reviewed 4 weeks ago

I stayed 4 nights at this Hotel. This hotel at best should be no more than 3 stars. I had Dinner at the Lobby Floor Restaurant. Very little choice in the menu. Bad food and service. For a large Hotel, there is a small Dinner restaurant and Sushi Place. A five star should give more choice.The rooms are basic, no... More

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RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear Guest, Thank you telling us about your stay. At the Renaissance São Paulo Hotel we take all feedback seriously, and I sincerely regret that we did not meet your expectations. I shared your comments with our management team to keep improving our service. Next time your plans bring you to São Paulo, be sure to save sometime and try... More

uk
Top Contributor
152 reviews 152 reviews
73 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is the choice of my employers. Was allocated room 302. Even though this was adjacent to the lift , I wasn't disturbed by noise at all during my 4 day stay. The staff are warm , helpful and welcoming. The room was spotlessly clean. Highly recommended

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Additional Information about Renaissance Sao Paulo Hotel

Also Known As:
Renaissance Sao Paulo
Sao Paulo Renaissance
Renaissance Sao Paulo Hotel Brazil
Address: Alameda Santos, 2233, Sao Paulo, State of Sao Paulo 01419-002, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Sao Paulo
#9 Business Hotel in Sao Paulo
#13 Family Hotel in Sao Paulo
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Renaissance Sao Paulo Hotel 4.5*
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