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Renaissance Sao Paulo Hotel

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Alameda Santos, 2233, Sao Paulo, State of Sao Paulo 01419-002, Brazil
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Free breakfast + Wi-Fi
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Renaissance Sao Paulo Hotel
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Renaissance Sao Paulo Hotel
Renaissance Sao Paulo Hotel
Renaissance Sao Paulo Hotel
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992 reviews from our community

Traveler rating
    580
    313
    65
    22
    12
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64
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532
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed today NEW

I give the Renaissance 4/5 because of its location. Very close to the Paulista Avenue and at walking distance from the Consolaçao metro station, you pretty much are close to all the good stuff. The rooms are very clean, beds are comfortable and we were lucky to have a great view. They should have free WiFi though. And complimentary breakfast,... More 

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USA
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It's well located with lots of restaurants/bars just a few blocks away. I didn't have access to the lounge on this trip (as a silver elite, I was just offered one free drink at the bar), but I paid for the upgrade on my prior trip--and really enjoyed the club lounge (with a great breakfast and an afternoon happy hour... More 

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Jaco, Costa Rica
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

One of my favorite hotels to stay in São Paulo. It has a great lobby bar with a great sushi restaurant. Close to lots of great restaurants and shopping. The staff at the hotel is very helpful and always wing to help you feel at home. The executive lounge is a wonderful place to unwind and has a great drink... More 

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New York City, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had stayed in this hotel 3 times before: In the late 90's, in 2007and last December when I brought my family and we stayed for 4 nights. 2 of our 3 rooms were upgraded to the concierge floor on my last stay. I am a Marriott rewards member and Marriott was trying to make up for a disatrous stay... More 

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RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear Walter, It is great to receive and discuss your comments regarding the Renaissance São Paulo Hotel especially from a Marriott Rewards Member as yourself. It appears we failed to meet expectations with the housekeeping services, and for that I am truly sorry. I have personally shared your comments with our housekeeping manager so he can take action to resolve... More 

Washington DC
Top Contributor
277 reviews 277 reviews
137 hotel reviews
428 helpful votes 428 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The best part of this hotel is likely the bar/lobby and public spaces, or the large atrium-like light filled breakfast area, and the breakfast itself, which is fantastic. Staff is quite good too, especially the concierges who are quite amazing. The rooms are quite 'meh' in that they are like any other standard three or four star US hotel -... More 

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RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear Matars, Thank you for sharing your recent experience at the Renaissance São Paulo Hotel. It makes me happy to learn that you enjoyed our facilities and also the service provided by our navigators (concierge) and staff. At the Renaissance São Paulo Hotel we take all feedback seriously, and I sincerely regret that we did not meet your expectations. I... More 

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel for a living and have stayed in many hotels. This is one of the most complete, best hotels I've ever stayed in. First of all, the lobby bar is great, with live music every night, awesome drinks, great food and friendly service. My room was huge and the concierge lounge had everything I could want or need at... More 

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spend about 200 nights a year in hotels and spent about 4 months in Sao Paulo. The Renaissance is by far the best hotel. Location one of the best in the city, close to the subway and bus lines if you choose to do so, the safest location in the city - walking distance to excellent restaurants, bars, pubs,... More 

Was this review helpful? Yes 2
Sao Paulo
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Here's what makes this place one of the better options in Sao Paulo: 1. Excellent customer service: From the moment you walk in the lobby you are greeted and helped in every possible way 2. In-hotel options: There are several restaurant options within the hotel as well as a nice pool and spa. 3. City options: You are a block... More 

Was this review helpful? Yes 1
Wisconsin
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel regularly to São Paulo for business and would highly recommend the hotel. The customer service that you receive from checkin to checkout is outstanding and they make you feel like you are the only guest at the hotel.

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Madrid, Spain
Contributor
18 reviews 18 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I travel to São Paulo frequently for business and have tried out other hotels (because let's face it, Renaissance ain't cheap) but nothing can top the Renaissance. Here's why: 1. Breakfast and overall restaurants. Breakfast is one of the best in Brazil with lots of options (my favorites: warm, gooey oatmeal and an açaí smoothie the waiters will bring you... More 

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RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear Guest, Thank you for your very kind review. I was pleased to read that you were able to discover and enjoy our breakfast, Bytes Café and Living Lounge Bar & Sushi and that you had an excellent experience during your stay. Next time your plans bring you to São Paulo, be sure to save sometime not only for the... More 

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