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Renaissance Sao Paulo Hotel

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GreenLeadersSilver level
5.0 of 5
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Alameda Santos, 2233, Sao Paulo, State of Sao Paulo 01419-002, Brazil
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1 room 1 adult
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Renaissance Sao Paulo Hotel
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1,420 Reviews from our TripAdvisor Community

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Barbados
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for the week of January 18th and my experience was nothing but awesome! I booked a room that allowed admission to the Club Level Lounge and this was the best, with free breakfast, lunch and dinner along with a happy hour every afternoon from 6 to 8pm with free champagne alcoholic beverages and even Caipirinhas... More 

Helpful?
Thank Roger S
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

If this hotel were in similarly large city on the North America, Europe, or Australia, it would definitely be an average three star review; fine, no big problems, but nothing special. I am a little surprised by the other reviews. Perhaps the standards are different on São Paulo (this was my first trip), but I have been to other Latin... More 

Helpful?
Thank EyesToTheSky A
RenaissanceSP, Diretora de Operações at Renaissance Sao Paulo Hotel, responded to this review

Dear EyesToTheSkyA, Thank you for taking the time to share your experience with other travelers. Although your positive remark about our Club Lounge was gratifying, I noticed that we failed to deliver a few services throughout your stay. At the Renaissance São Paulo Hotel we take all feedback seriously, and I sincerely regret that we did not meet your expectations.... More 

Gutersloh, Germany
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is located downtown close to the vibrant day and nightlife of São Paulo. Very friendly and assisting staff. We received vouchers for complimentary caipirinhas. The rooms are good and the number of elevators is sufficient! The executive floor offers great breakfast and a nice atmosphere with an impressive view at São Paulo.

Helpful?
Thank Viajanos
Bethpage, New York
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From check-in to check-out, a 5 star experience. Friendly, knowledgeable staff committed to excellence and customer satisfaction. A super clean hotel with comfortable, well appointed room. Terrific location - in the hear of Sao Paolo and near the metro. A vibrant scene nightly in the lounge with live music and skilled bartenders. But the best was the executive lounge. As... More 

Helpful?
Thank nhammerv
Leeds
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Friendly staff, amazing location, expensive but that's the price to pay when you're in a hotel like this one. Spacious room, good facilities. Nice gym! Breakfast buffet average but in general nice, maybe we expected a bit more because of the type of hotel but it was good enough. To be honest there are so many options in Sao Paulo... More 

Helpful?
Thank RRLeeds
Bern, Switzerland
Level Contributor
50 reviews
8 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

what a nice hotel, very close to Paulista Avenue. From the hotel you have a great view over the city. the service is very nice and helps in every situation. A very big breakfast buffet. the hotel room was big and we got everything we need. nice high-class / business hotel

Helpful?
Thank Christian B
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear Christian, I really appreciate your kind words on your recent stay at the Renaissance São Paulo Hotel! I am very happy to hear that you enjoyed your stay with us and above all your compliments about our staff, room and breakfast. The hotel area is not only a safe neighborhood but also trendy! Located at the heart of São... More 

Salt Lake City, Utah
Level Contributor
121 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I recently stayed at the Renaissance São Paulo. It was clean and the staff were friendly, courteous and went far and above for me on more than one occasion during my visit. The executive lounge was exactly what I would expect from the Marriott brand and the views from the lounge were amazing! I would definitely stay here again, as... More 

Helpful?
Thank Honerism
RenaissanceSP, Guest Relations Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear Honerism, Thank you for such a great review! It makes me happy to know that you were able to enjoy the Executive Lounge during your stay and experience the special service provided by our team. When planning your next visit, be sure to save some time to enjoy our events from “RLife Live” that includes special drinks and evenings... More 

Kuwait City, Kuwait
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The room is a little bit small , I can't believe it's 30m as mentioned in the official website ! But the hotel is great , the bed is so comfy and I liked how they take special care of Marriott Elite members , I got many treats on arrival and during the stay .. It's a nice Renaissance property... More 

Helpful?
Thank m_q8y
RenaissanceSP, General Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear Guest, Thank you for staying with us and for sharing your experience with other travelers! Thank you as well for you loyalty to Marriott, we´re very happy to know we made you feel special during your stay with us! Next time your plans bring you to São Paulo, look for our Navigator Team! They are local experts and can... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Well positioned hotel, rooms comfortable. Coffee machine available but ours unfortunately broken, tv didn't work but good service to fix these little niggles. The hotel has a bar but limited seating and no terrace for city views. Limited on restaurant offering - only Sushi and buffet option available. Staff are extremely friendly and willing to assist. The concierge service is... More 

Helpful?
Thank sheena777
RenaissanceSP, Diretora de Operações at Renaissance Sao Paulo Hotel, responded to this review

Dear Sheena777 Thank you for reviewing your stay at the Renaissance São Paulo Hotel. It appears we failed to meet expectations with restaurant and bar options, and for that I am truly sorry. I have personally shared your comments with management team to enhance future experiences. On the other hand I am happy to know you enjoyed the room, location... More 

Chicago, Illinois, United States
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The service is my favorite part about this hotel, you will feel a VIP as soon as we arrive at the hotel. The lobby is gorgeous, the location is superb close to several restaurants and walking distance to Paulista Ave. I ordered room service on my first night at the hotel, but there was a mistake on my order. The... More 

Helpful?
Thank EdiJones
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Jardins

Neighborhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighborhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighborhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
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