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Novotel Sao Paulo Center Norte

#35 of 307 Hotels in Sao Paulo
Certificate of Excellence
Avenida Zaki Narchi, 500 | Vila Guilherme, Sao Paulo, State of Sao Paulo 02029000, Brazil
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1 room 1 guest
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Novotel Sao Paulo Center Norte
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877 Reviews from our TripAdvisor Community

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Traveler rating
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    437
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (195)
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Seattle
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for two nights. The room's air conditioner would not cool the room. I called the front desk and they were going to get some one to fix it. But never fixed. The hotel had limited towels and they felt old. Found it very annoying that could not dry self. The pool was very run down.... More 

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience We are sorry about the inconveniences. Your comments and suggestions will be shared will our staff. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Saint Cloud, Florida
Level Contributor
285 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not a terrible place to stay, but also nothing special. In short, it does its job. Check in was fast, friendly and efficient. I did have to return to reception after finding my room was next to the lifts and the noise of the motors could easily be heard when in the room. As I'm one of those people that... More 

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. Your comments and suggestions will be shared will our staff. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

1 review
1 of 5 stars Reviewed June 17, 2015 via mobile

In the begging of June I was at this hotel to visit friends who were coming from the United States. I got from them a very special gift, a standee, which they had all the trouble to bring me from the States to São Paulo. I asked in the reception if they could mail it to my house. The reply... More 

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear Guest, Thank you for sharing your hospitality experience. We are sorry about the inconveniences. The package has been sent again. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Perth, Western Australia, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 14, 2015

We recently stayed at this hotel having booked it some time ago through the Accor website. Having flown from Australia and arriving at the hotel around 11.00pm we were tired and crashed into bed after unpacking a few clothes only to be awoken after midnight by jackhammers and roadworks outside our window. Management agreed to shift us to a quiet... More 

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are sorry about the inconveniences. Your comments and suggestions will be shared will our staff. Please make sure that all the toilets have been repaired to water-saver due the water crisis. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

North Vancouver, Canada
Level Contributor
3 reviews
3 of 5 stars Reviewed June 9, 2015

The hotel has good amenities and staff. It is minutes away from the Alhembi convention Centre by vehicle, and walking distance to a major mall. Unfortunately, it is directly under the final approach to an airstrip, which means planes flying very low over the building- very disconcerting. A concrete sided waterway passes by the front of the hotel. This is... More 

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Bloomfield, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 8, 2015

Having loved all the other Novotel hotels we have stayed in this was a great disappointment. Our room lacked a clock and coffee maker; and the wood furniture had lost its finish. The whole room was tired. Having booked a queen bed and ending up with singles, we pushed the beds together. Every day they were separated (we asked but... More 

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are sorry about the inconveniences. Your comments and suggestions will be shared will our staff. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Bangkok, Thailand
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed June 4, 2015

This hotel located in the north area not the downtown ,but the facilities here is good .Also has the big shoping mall in 2 mins walk distance .It's good to stay if you want to avoid the busy downtown area.

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

All was really good, in spite of this hotel is located in a not very touristic zone of the city. But there is a mall big enough next to it, with many fashion stores, restaurants, utilities, and others. I stayed there because it's very near to the Sambadrome, place where the shuttle to Tomorrowland event was located.

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are very close to two subway stations: Carandiru and Portuguesa Tietê, from where it is possible to go to the touristic zone of Sao Paulo. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Lausanne, Switzerland
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 27, 2015

From outside it doesn't look amazingly nice and it is located quite far from the city center. However, it is just 15 minutes away by walk from the Expo Center Norte and just next to a quite big mall. They have a great security team always present in the lobby, which makes one feel very safe. The lobby is nice... More 

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear Mr. Jonathan Serrano, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

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