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Novotel Sao Paulo Center Norte

#36 of 305 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersSilver level
Avenida Zaki Narchi, 500 | Vila Guilherme, Sao Paulo, State of Sao Paulo 02029000, Brazil
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1 room 1 adult
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Novotel Sao Paulo Center Norte
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996 Reviews from our TripAdvisor Community

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Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Even though the hotel is big and on a highway but it is still very quiet and relaxing. The location is not very secure and you need to be careful in case you need to have a walk outside. But it is a convenient location since it has its direct connection to the mall of Center Norte.

Helpful?
Thank Roger C
Helio G, General Manager at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you in other occasions. Regards, Helio Gelinski General Manager More 

brescia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 22, 2015

Stayed 5 nights in march 2015. Reception staff is nice and always have a smile. Room is big, comfortable and clean. Restaurant service and menu could be improved. Breakfast could certainly be better. All in all a good hotel if you are attending the exhibition.

Helpful?
Thank mistyBrescia
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. Your comments and suggestions will be shared will our staff. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Bergamo, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 15, 2015

Good position, not too far from Guarulhos airport and near a shopping center. Clean, comfortable and well equipped. Internet connection working perfectly. Kind and helpful staff at reception. Nice self-service restaurant.

Helpful?
Thank Maurizio G
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel and our services. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Seoul, Seoul, South Korea
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 2, 2015 via mobile

I stayed here for almost 3 weeks. The circumstance is not that good but I could do many things inside of hotel. Furthermore, the internet connection is one of worst parts of hotel. I think they need to improve the system. The best part is the person who works at reception. Mr. Agivon helped me a lot for understanding the... More 

Helpful?
Thank Vanessa1021
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We are sorry about the inconveniences. Your comments and suggestions will be shared will our staff. Our internet is usually good, but we had some connection problems a few days ago. We hope to see you at the hotel in other occasions.... More 

2 reviews
1 of 5 stars Reviewed October 29, 2015

I don't know where to start on describing how bad my experience was at this hotel. I stayed here for 6 days to attend an exhibition and visit customers. I had bad internet connection all the time, and it was horrible for me as I needed to be connected always. When I left hotel, I forgot a bag with personal... More 

Helpful?
Thank Ana L
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are sorry about the inconveniences. Your comments and suggestions will be shared will our staff. If you still have deliver issues, please contact us by the email: h2992-fo2@accor.com.br We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Spielberg, Austria
Level Contributor
110 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed October 21, 2015 via mobile

I know this hotel since years and there is nothing to complain about. It's located 30-45 minutes from the airport. Rooms are large and clean and they have a nice selection for breakfast including fresh fruits anf fresh made omeletts to your choice. So above brasilian standard and this all for a more than reasonable price.

Helpful?
Thank reinhard2510
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Oosterhout, The Netherlands
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 9, 2015 via mobile

Stayed in this hotel a few times before when visiting Sao Paulo. The rooms are large, beds are ok and the breakfast was ok as well. The status of the rooms though gets a bit outdated. The toilet didn't flush properly and I had to lift the cover to get it working. Guess the hotel needs a facelift to stay... More 

Helpful?
Thank marceldamen
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Sao Paulo, Brazil
Level Contributor
195 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed October 4, 2015 via mobile

I was given a disability room, despite the fact that I am a silver frequent guest member (le club), and I did online checkin more than 24h in advance. We heard employees chatting and tables being staged during all night. The next morning I couldn't pay for the parking at the front desk. It took forever to checkout.

Helpful?
Thank andremodesto
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review
Google Translation

Prezado Sr. André, Obrigado por compartilhar sobre sua estadia. Lamentamos pelo fato ocorrido no check-in. O estacionamento por ser terceirizado... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 25, 2015 via mobile

Average hotel Most staff could not speak English Air conditioning impossible to adjust. Either too cold or turned off. Price was low so it still offered value for the price and was very convenient for my work. Are is not very well served with rearranged and other stuff and hotel had a very small bar in the lobby.

Helpful?
Thank Said b
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We apologize for the inconvenient concerning the language we are fixing this issue. We are sorry about the inconveniences. Your comments and suggestions will be shared will our staff. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Standerton, Mpumalanga, South Africa
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 14, 2015

Stayed for a week in August on business. Helpful staff. Great breakfast. 5 minute drive to Anhembi Conference Centre by taxi. Large mall with a massive selection of shops and restaurant across the hotel.

Helpful?
Thank balkrishen
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope... More 

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