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Novotel Sao Paulo Center Norte

#26 of 310 Hotels in Sao Paulo
Certificate of Excellence
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Avenida Zaki Narchi, 500 | Vila Guilherme, Sao Paulo, State of Sao Paulo 02029000, Brazil
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Novotel Sao Paulo Center Norte
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830 Reviews from our TripAdvisor Community

Traveler rating
    272
    414
    109
    24
    11
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184
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
  • All months
    (830)
  • Mar-May only
    (195)
  • Jun-Aug only
    (224)
  • Sep-Nov only
    (210)
  • Dec-Feb only
    (201)
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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

In the begging of June I was at this hotel to visit friends who were coming from the United States. I got from them a very special gift, a standee, which they had all the trouble to bring me from the States to São Paulo. I asked in the reception if they could mail it to my house. The reply... More 

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear Guest, Thank you for sharing your hospitality experience. We are sorry about the inconveniences. The package has been sent again. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Perth, Western Australia, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at this hotel having booked it some time ago through the Accor website. Having flown from Australia and arriving at the hotel around 11.00pm we were tired and crashed into bed after unpacking a few clothes only to be awoken after midnight by jackhammers and roadworks outside our window. Management agreed to shift us to a quiet... More 

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are sorry about the inconveniences. Your comments and suggestions will be shared will our staff. Please make sure that all the toilets have been repaired to water-saver due the water crisis. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

North Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel has good amenities and staff. It is minutes away from the Alhembi convention Centre by vehicle, and walking distance to a major mall. Unfortunately, it is directly under the final approach to an airstrip, which means planes flying very low over the building- very disconcerting. A concrete sided waterway passes by the front of the hotel. This is... More 

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Bloomfield, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Having loved all the other Novotel hotels we have stayed in this was a great disappointment. Our room lacked a clock and coffee maker; and the wood furniture had lost its finish. The whole room was tired. Having booked a queen bed and ending up with singles, we pushed the beds together. Every day they were separated (we asked but... More 

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are sorry about the inconveniences. Your comments and suggestions will be shared will our staff. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Bangkok, Thailand
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel located in the north area not the downtown ,but the facilities here is good .Also has the big shoping mall in 2 mins walk distance .It's good to stay if you want to avoid the busy downtown area.

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

All was really good, in spite of this hotel is located in a not very touristic zone of the city. But there is a mall big enough next to it, with many fashion stores, restaurants, utilities, and others. I stayed there because it's very near to the Sambadrome, place where the shuttle to Tomorrowland event was located.

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are very close to two subway stations: Carandiru and Portuguesa Tietê, from where it is possible to go to the touristic zone of Sao Paulo. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Lausanne, Switzerland
Top Contributor
52 reviews 52 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 27, 2015

From outside it doesn't look amazingly nice and it is located quite far from the city center. However, it is just 15 minutes away by walk from the Expo Center Norte and just next to a quite big mall. They have a great security team always present in the lobby, which makes one feel very safe. The lobby is nice... More 

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear Mr. Jonathan Serrano, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

Contributor
13 reviews 13 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 20, 2015

The hotel had much to offer but not necessarily for a family. Situated close to a mall but a bit out of the way of the centre of activity. Room was average to good with free wi-fi always a good thing. Bathroom was good. Not a lap of luxury but adequate. Staff very helpful and restaurant was good while food... More 

Was this review helpful? Yes 1
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We apologize for the inconvenient concerning the language we are fixing this issue. We are sorry about the inconveniences. Your comments and suggestions will be shared will our staff. Our internet is usually good, but we had some connection problems a few... More 

Pretoria, South Africa
Contributor
19 reviews 19 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2015

Stayed here for 2 nights for business, and was pleasantly surprised. The reception area is very stylish, the staff try hard and some speak endearing, rare and appreciated English. The rooms are spacious, clean and comfy. The wooden-style laminate flooring is a great touch The environmental conservation efforts are appreciated and great. I didn't make the booking, but I get... More 

Was this review helpful? Yes
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We are sorry about the inconveniences. Your comments and suggestions will be shared will our staff. Our internet is usually good, but we had some connection problems a few days ago. We hope to see you at the hotel in other occasions.... More 

Brazil
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed February 2, 2015

A simple but effective hotel, not very appealing from the outside (the facade has that 80's style) but the accommodations are fine, with spacious rooms, clean bathroom and good breakfast (included). Its a few steps from a mall and a supermarket, so you'll have plenty of choices to eat and shop around. The Bus Terminal of Tiete and the Metro... More 

Was this review helpful? Yes 2
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager More 

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