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Pullman Sao Paulo Ibirapuera

#11 of 310 Hotels in Sao Paulo
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Rua Joinville 515, Sao Paulo, State of Sao Paulo 04008011, Brazil
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Pullman Sao Paulo Ibirapuera
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Pullman Sao Paulo Ibirapuera
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628 Reviews from our TripAdvisor Community

Traveler rating
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    231
    59
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (170)
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Level Contributor
64 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

clean and nice hotel. lobby has a nice restaurant and bar, with indoor and outdoor seating. there is a small pool and nice sized gym facility. they have a very nice buffet breakfast from 6am to 10am in a different restaurant on the main floor. they even have a small area out back close to the pool and gym where... More 

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PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear "Gene B" Thank you very much for reviewing our hotel, this is the best way to share your opinion to other travelers. We are glad you consider us a nice hotel, however, you graded our service only with 3 stars, I would be glad if you could tell me your impressions on that, with that information we can improve... More 

Omaha, Nebraska
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Extremely impressed with the level of service I received from the staff. I want to especially thank Captain Amilton for all of his assistance in making sure I had a ride to my many meetings all over Sao Paulo; to Sheron and Gabriel in the IT Restaurant as they were attentive and extremely helpful (more so than the actual servers... More 

Was this review helpful? Yes 1
PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear "rjkangas" Thank you very much for your excellent review about us. I will forward all your good comments about our staff to them, specially to Anilton, Gabriel and Sharon. I also thank you for your comments about the restaurant staff, it is always good to receive a feedback, good or bad, it helps us a lot improving our service.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at Pullman Ibirapuera for a total of five nights. The room is clean, air-conditioned, and equipped with everything a four-star hotel would. However, the cheap pvc floor tile ruins everything. The overall staff performance is very professional. A concierge approaches you and offers assistance when no receptionists are available. 99% of the staff are very helpful and pleasant.... More 

Was this review helpful? Yes 1
PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear "148willh" We thank you very much for your excellent review about us. Your good comments on the restaurant and front desk staff were forwarded and they are very happy about that, specially our captain Anilton. We hope to have you back with us shortly. Best Regards, Alejandro Geis General Manager More 

Florence, Oregon
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel has great rooms but the location isn't very convenient. You can walk to Avenue Paulista, but I wouldn't venture out on foot at night. Hotel front desk and bellman staff were very efficient so it was quite a surprise and disappointing that the restaurant staff was indifferent and slow. We ordered our meals and they never came back. I... More 

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PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear Larry, We are glad you were able to grade us on TripAdvisor, it is always a pleasure to receive a feedback, it helps us improve our service. Thanks on the comments about our front desk and bell boys, I will forward to the staff your good comments. Regarding our restaurant service, our Manger already took actions to prevent a... More 

San Francisco, California
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The beds, pillows and sheets are super comfy, and there's plenty of water pressure for a good hot shower. The breakfast buffet is delicious and ample, and the wait staff is friendly and efficient there. The staff in the business center was also very helpful. The pool is tiny, but there is a nice gym and the spa services were... More 

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PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear Tryxie, Your comments on our breakfast staff were forwarded to the staff and they were very glad for the recognition, it is great for us when our guest's satisfaction is achieved and we can tell them that. We are glad to hear that you could have a great night of sleep, resting is essential when you are in a... More 

Brisbane, Australia
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Pullman whilst attending a convention. The hotel, while big, 12 storeys, is a home away from home. A fresh, chic style. Very helpful staff. The beds are comfortable and the pillows are the type that form to your head. The shower and bathroom are also very useable and generous. This hotel is value for money.

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PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear Mr. Francis, That's a delight to know that you feel at home here! That's our main goal! We work very hard everyday to be able to give you the best service and product as possible. Come and stay with us next time you are in the city. Best Regards, Alejandro Geis General Manager More 

Genoa, Italy
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff from the first moment we got there until the checking out were absolutely fantastic. We had a wonderful time and the experience was really great. Breakfast had a great variety and you can choose from dozens of dishes. We have a little dog and they were fantastic as well with him. Excellent memories

Review collected in partnership with this hotel

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PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Caro Gianluca, We are very pleased to know that you enjoyed your stay at our hotel. We also enjoy every time there is a guest with his pet, that's why we always have something special prepared, like bed, toys, treats and hygienic carpet. We hope to have you back with us next time you're in São Paulo. Best regards, Alejandro... More 

Brasilia, DF
Level Contributor
109 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really like this hotel, the overall experience it's exceptional . The rooms are good (some might be a bit old, nothing really bad) . The service it's very very good . Great breakfast . And if you leave early, which usually my case they have a small breakfast on the lobby starting at 4am. This hotel it's near the... More 

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PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review
Google Translation

Prezado Mauricio, Ficamos muito felizes em receber uma ótima avaliação sua. Ainda este ano faremos uma grande reforma em nossos... More 

Hafnarfjörður
1 review
5 of 5 stars Reviewed May 27, 2015

Surprisingly inexspensive, high value. Was at at conference at Ibirapuera, hotel location basically few minutes away. Had I selected somewhere else, with the massive traffic in Sao Paulo, the transit back and forth would have been horrendous. Rooms were fine, everything as expected. roomy and comfortable. Friendliness of the staff, and the fantastic restaurant really made the difference and gave... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear "toddigodi" We very much appreciate you kind evaluation of our hotel. All our kitchen and restaurant staff are very happy with your comments on our restaurant. Next time you come for Travelweek, come stay with us. Best Regards Alejandro Geis General Manager More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 15, 2015

It's not very often that I comment on social media, however, this time it's only fair for me to say something. I travel to Brazil on a regular basis on business and I have stayed at several locations throughout Sao Paulo, but the Pullman - Ibirapuera stands out. After an exhausting 16-hour workday, I decided to try out the hotel's... More 

Was this review helpful? Yes 2
PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear RPastana, We very much appreciate your excellent review of our hotel and we are very pleased to know that you felt welcomed and receiving all attention. We thank you for your comments about Jade and Daniela, we will forward your compliments to both of them, it really is a pleasure when one of our staff is personally remembered. Hope... More 

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