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Pullman Sao Paulo Ibirapuera

1.0 of 5 Rua Joinville 515, Sao Paulo, State of Sao Paulo 04008011, Brazil
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Certificate of Excellence 2014
Pullman Sao Paulo Ibirapuera
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Pullman Sao Paulo Ibirapuera
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545 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montevideo, Uruguay
Contributor
15 reviews 15 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars NEW

Since they have a "policy" of charging at check-in an estimated amount in your credit card, the cancellation of that transaction took 10 days after I checked-out. I had to call the hotel every day form my home country in order to complain until one day they decided to do their job. Exhausting situation, I even started doubting about his... More 

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Bengaluru (Bangalore), India
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Was here for a week, stones throw away from my office however walking is not recommended esp if you are carrying a laptop. The rooms are well appointed, seem a little old. The corridors are not very well lit. Has a very good gym. The breakfast spread is impressive, also tried room service and wasn't disappointed. Getting a cab is... More 

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Pullmansp, Guest Experience Manager at Pullman Sao Paulo Ibirapuera, responded to this review

Dear Guest, Thank you very much for choosing Pullman SP Ibirapuera for your stay in Sao Paulo. We are very thankfull for you taking your time to recommend us on Tripadisor. We are glad that you liked our room and gym, and to know that you consider our breakfast impressive, and also that the room service did not disappoint is... More 

New York City, New York
Contributor
12 reviews 12 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is centrally located and this is good for business travelers. Upon arrival I was greeted by a very friendly staff. We arrived early and our early check-in was graciously accommodated. The room was spacious and clean and had a great view over the park. The breakfast buffet was great. The staff made restaurant lunch reservations for us and... More 

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Pullmansp, Guest Experience Manager at Pullman Sao Paulo Ibirapuera, responded to this review

Dear Ron P., Thank you for sharing with us your experience at Pullman SP Ibirapuera. We received with great pleasure your kind comments especially about the friendliness and assistance from the staff. We was especially pleased that you enjoyed our room and view over the park and also the gym and our breakfast. We apologize for the incident with the... More 

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
91 helpful votes 91 helpful votes
2 of 5 stars Reviewed January 6, 2015

I've stayed at a lot of Sao Paulo hotels. I've stayed at a lot of Accor's Sao Paulo hotels. This is by far the most disappointing. Entered the room - cigarette burn on the curtain, scuff marks covering the walls, air conditioner input filthy with accumulated dust. Lots of little things that indicate a lack of overall care, such as... More 

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Pullmansp, Guest Experience Manager at Pullman Sao Paulo Ibirapuera, responded to this review

Dear Sr. Kenny, Thank you for sharing your experience at the Pullman SP Ibirapuera. We are sorry that we did not meet your expectation. For us is very important to know all the perceptions of our guests and work hard to improve each observed point. We are very proud to know that our breakfast beat your favorite one in São... More 

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 3, 2015

Hotel was super trendy, lovely chill out areas and lovely clean rooms. The Spa was lovely and very well priced. The Bar served lovely snacks/desserts and was a great place to chill with mood lighting and either music or a live DJ (sometimes a little too loud). As for the location, not sure as we travelled everywhere by car as... More 

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Pullmansp, Guest Experience Manager at Pullman Sao Paulo Ibirapuera, responded to this review

Dear Guest, Thank you for choosing Pullman SP Ibirapuera for your stay in Sao Paulo! I would like to thank you, in the name of the whole team, your kind comments about our hotel and our staff attitude. It is very gratifying to know that you had a lovely experience. Thank you for mentioning our IT bar, as you observed,... More 

Campinas, SP
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 27, 2014

I stayed one night at Pullman because I had a convention to attend. The hotel is perfect, modern, beautiful, clean. The only problem was to find the correct room for the meeting I was trying to attend. The staff didm`t help that much and after 10 min. I was able to find it by myself. Despite that, great hotel for... More 

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Pullmansp, Guest Experience Manager at Pullman Sao Paulo Ibirapuera, responded to this review

Dear Guest, Thank you very much for taking time to share your experience with us and other Tripadvisor users. We really appreciate your comments about Hotel Pullman SP Ibirapuera. We got very proud to receive from you the maximum rating and know that, in your opinion, the hotel is perfect, modern, beautiful and clean. We sincerely apologize for the lack... More 

Hopewell Junction, New York
Top Contributor
93 reviews 93 reviews
15 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed December 9, 2014

Great hotel near center of city. Room was very nice size with a large shower and two beds. Breakfast was bountiful and included in my rate. Wifi is free for 2mb speed which is fast enough. Best hotel near Ibm. Have to take cab to dinner but not expensive.

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Pullmansp, Guest Experience Manager at Pullman Sao Paulo Ibirapuera, responded to this review

Dear guest, Thank you for your recommendation and comments. We are very happy that you enjoyed our rooms, shower, breakfast, Wi-Fi connection and location. We will be pleased to welcome you again in your next visit to São Paulo! Regards, Tatiana Malandrin Guest Experience Manager More 

Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed December 8, 2014

Stayed here for 5 days on a Business Trip. Hotel features are great, spacious & clean rooms, large gym, small swimming pool, great sun beds (in the morning only as the sun disappears on the other side of the hotel in the afternoon/evening), nice breakfast, great variety & fairly busy hotel due to alot of airline staff staying here. The... More 

Was this review helpful? Yes 2
Pullmansp, Guest Experience Manager at Pullman Sao Paulo Ibirapuera, responded to this review

Dear Guest, We were very happy that you enjoyed our facilities, breakfast and our hospitality! We are one of the few hotels in the region (Ibirapuera) which offers a panoramic view of Ibirapuera Park, besides we are close to the downtown and a much visited neighborhoods such as Jardins, Paulista, Moema and Congonhas Airport. For your convenience our staff is... More 

Brasilia, DF
Top Contributor
64 reviews 64 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 8, 2014

Good hotel, the rooms are cozy, the location it's very very good. Service it's very good. I really like their restaurant they have a special menu for vegetarians most of the staff it's fluent in English . Have good Gym, good furnishes on the rooms . So overall I really recommend

Was this review helpful? Yes 1
Pullmansp, Guest Experience Manager at Pullman Sao Paulo Ibirapuera, responded to this review

Dear Maurício, Thank you very much for your recommendation. Read your comments about our structure, room comfort, gym quality and especially on restaurant options, make us very happy and motivated to continue improving always. Whenever you need, for business or leisure, we will be disposal to serve you in our best way! Regards, Tatiana Malandrin Guest experience Manager More 

Abu Dhabi, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2014

the staff was extremely helpful, attentive and very engaged to the guests. Great location if you have less than a day between flights.room spacious, clean comfortable. Overall great hotel with the staff been it's primary asset.

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Pullmansp, Guest Experience Manager at Pullman Sao Paulo Ibirapuera, responded to this review

Dear Marya, I would like to thank you for take your time to share your experience at Pullman SP Ibirapuera. We are very greatful about your recomendation, and especially happy about your satisfaction with our staff attitudes. This is our goal, provide a nice experience, attention and dedication to our guests. Is very good to know that our rooms are... More 

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Additional Information about Pullman Sao Paulo Ibirapuera

Address: Rua Joinville 515, Sao Paulo, State of Sao Paulo 04008011, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range (Based on Average Rates): $$
Hotel Class:1 star — Pullman Sao Paulo Ibirapuera 1*
Number of rooms: 348
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Also Known As:
Pullman Sao Paulo Ibirapuera Hotel Sao Paulo
Mercure Sao Paulo
Pullman Sao Paulo Ibirapuera Brazil
Hotel Style:
#5 Spa Hotel in Sao Paulo
#11 Business Hotel in Sao Paulo
#11 Romantic Hotel in Sao Paulo
#21 Family Hotel in Sao Paulo

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