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Pullman Sao Paulo Ibirapuera

#10 of 310 Hotels in Sao Paulo
Certificate of Excellence
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Rua Joinville 515, Sao Paulo, State of Sao Paulo 04008011, Brazil
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Pullman Sao Paulo Ibirapuera
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Pullman Sao Paulo Ibirapuera
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609 reviews from our community

Traveler rating
    306
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    55
    19
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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    (168)
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Dallas, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It's not very often that I comment on social media, however, this time it's only fair for me to say something. I travel to Brazil on a regular basis on business and I have stayed at several locations throughout Sao Paulo, but the Pullman - Ibirapuera stands out. After an exhausting 16-hour workday, I decided to try out the hotel's... More 

Was this review helpful? Yes 2
PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear RPastana, We very much appreciate your excellent review of our hotel and we are very pleased to know that you felt welcomed and receiving all attention. We thank you for your comments about Jade and Daniela, we will forward your compliments to both of them, it really is a pleasure when one of our staff is personally remembered. Hope... More 

London, United Kingdom
Top Contributor
61 reviews 61 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed there for four nights. Lovely team and management. Very convenient for event at convention centre. Wooden floor, wifi complimentary. Would recommend buffet lunch for large selection of salads. Love the buffet breakfast with local fruits and egg station.

Was this review helpful? Yes 1
PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear Leonora M, We very much appreciate you positive feedback on our structure and staff, we will forward your kind words to all of our team. At breakfast, our egg and omelet station is very well recommended from most of our guests and is one of our signatures. We hope to have you back with us in a next opportunity.... More 

Canela, RS
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is not a vacation Hotel, eventhough I had opportunities to enjoy São Paulo thanks to the desk people help. Their suggestions for Turs ,Museuns and Theatre were very good. I highlight the friendly, diligently staff.The Hotel has a large faciility for breakfast where it is served an excellent one, They also have a nice Restaurant where we can have... More 

Was this review helpful? Yes 1
PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear Lori B, We thank you very much for you pleasant post of our hotel. Even though most of our guests are in business trips, we have a very special care for leisure travelers, our hotel are very close to Paulista Avenue and just by Ibirapuera Park, where you can find Art Exhibition, Outdoor Activities and more. Our gym has... More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staff is professional, knowledgeable and extremely accommodating. You will certainly be warmly greeted by someone who is eager to ensure that your stay will be nothing but the very best and that your time in the city will be truly enjoyable. My experience at this hotel has always been positive and during my last stay I was assisted by Sharon... More 

Was this review helpful? Yes 1
PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear David W, Thank you for your pleasing post! Your recommendation really means a lot to us and we hope that you will choose to stay at Pullman São Paulo Ibirapuera during your next visit to São Paulo. We also appreciated the highlights for Sharon and Bruno, both from our “It Restaurant”. We will forward you compliments to them. We... More 

Miami, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Let me start by saying that the service is great but the rooms are substandard. I ended u with a twin bed room which I didn't even know still existed. Bed was made for a 12 year-old, and so was the room as it was sooooo small. No ironing-board which again is a shocker for a business hotel. Wifi is... More 

Was this review helpful? Yes 1
PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear "fromagea3", We thank you very much for your evaluation of our hotel. As you are still one of our guests, I would kindly ask you to contact our front desk, extension 9# or directly me by extension 4037. I thank you very much and wait for you call. Best Regards, Renan Sousa Guest Experience Manager More 

Bucharest, Romania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel provides a good base for visiting Sao Paolo both as a family or in a business trip PRO: - relative central, also with a park nearby - room was spacious, clean and staff was very helpful CON: - the wifi coverage was spotty

Was this review helpful? Yes 1
PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear Stelian, We very much appreciate you kind words about our hotel. Regarding internet connection, we are developing a study on where in the hotel we have a better and where we have a deficient internet, In some days we will have a much better internet service than we do now. We hope to have you back with us shortly... More 

Salt Lake City, Utah
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I travel every week everywhere for work and would like to applause the best staff ever is at the Pullman Hotel. They are prompt to assist and always with a smile. Please thank Aline(front desk) Andrea made us this artesian Cappuccinos, Celia and Graziely are always prompt to serve. They make ilia feel at home.

Was this review helpful? Yes
PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear "Skytati", We very much appreciate your kind words about our service and mainly about our staff. Your compliments will be forwarded to them and also to all our staff. Hope to have you back with us next time you're in SP. Best regards, Alejandro Geis General Manager More 

Thornhill, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Beautiful view overlooking park. Toilet room so small I have to squeeze in sideways, the sliding door can't be more than 12 inches wide. They should have a different door system to give adequate space to enter without having to contort. Uncomfortable lounge chair in the room that is difficult to get in or out of. Only 1 sink in... More 

Was this review helpful? Yes
PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear Mrs. C G, We thank you very much for your evaluation of our hotel. I believe that the room you received after the upgrade was satisfactory and you had a pleasant stay with us. I appreciate your kind words on the direct message and hope to have you back with us shortly. Best Regards, Renan Sousa Guest Experience Manager More 

Minnesota
Top Contributor
115 reviews 115 reviews
72 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The service at this Pullman is outstanding - the employees are friendly, knowledgeable and helpful, especially at the front desk where employees also spoke English. The room was comfortable and clean, with helpful amenities like a safe, coffee maker, writing desk. They also provide a robe and slippers. The hotel provides adaptors, which was greatly appreciated. The gym is huge... More 

Was this review helpful? Yes 2
PullmanSPIbirapuera, Gerente geral at Pullman Sao Paulo Ibirapuera, responded to this review

Dear Rickybobbie, We thank you very much for your kind review on our hotel, it means a lot to our staff when the good service is recognized. Regarding your comments on internet and gym, I would like to share some information. We are improving all our internet service, with new infrastructure and new internet provider, we also don't charge for... More 

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