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Staybridge Suites Sao Paulo

#25 of 310 Hotels in Sao Paulo
Certificate of Excellence
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Rua Bandeira Paulista, No 555, Sao Paulo, State of Sao Paulo 04534-011, Brazil
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Staybridge Suites Sao Paulo
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320 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hartford, Connecticut
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel was fairly nice. The restaurant was closed due to renovation so breakfast was at a restaurant across the street. It was not inconvenient and hotel staff directed traffic to make sure everyone found their way across. Breakfast was fairly standard - Brazilian version of an American continental breakfast. We booked a room with 2 beds and got a... More 

Was this review helpful? Yes
New York City, New York
5 of 5 stars Reviewed 1 week ago

The manager of the hotel is top-notch. Even when service or other things aren't perfect, the manager and supervisors listen and fix it. Everybody who works here is very nice and they are doing a great job making this place a great hotel in São Paulo!

Was this review helpful? Yes
Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Dan E, Thank you for taking your time writing about your stay with us. Our team is very proud to hear from you that your service had a great impact during your stay. This is our big challenge. To solve problems ( if they exist) as soon as possible to get our guests satisfied. Welcome to our family! All... More 

Memphis, Tennessee
Level Contributor
257 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here more than 200 nights over the past four years. Front desk Staff is always pleasant and all speak English. Food court is very convenient with many good choices...even starbucks, McDonald's, and burger king! Rates are reasonable for the area, which is safe and there are several very good restaurants within walking distance. Tips include...the rooms on... More 

Was this review helpful? Yes
Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear eatbread, Thank you for taking your time writing a review about your stay with us. We are glad to know that you stayed here for so long and enjoyed it a lot. Thanks for being part of our family. All the best, Staybridge Suites São Paulo team! More 

Rio de Janeiro
Level Contributor
90 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in a two-bedroom suite on the 13th floor, which consisted of two bedrooms, a kitchen/living room and two bathrooms. Room sizes were good, but the bathrooms are small, badly designed and in need of refurbishment. Also the upholstery on the sofas is starting to show its age. The free wireless internet (if an IHG member) worked very well.... More 

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Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear EmilRio, Thank you for taking your time sharing the experience you have had while staying at ​Staybridge Suites São Paulo! All your comments were very useful, thanks for the feedback. Regarding the gym, if you prefer you can add R$ 20.00 per day on your stay and use the gym everyday. We hope to see you again on your... More 

Rio de Janeiro, Brazil
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a single night, due to a family program in the city. While our stay was short, i like the atmosphere of the hotel. The staff was dedicated and helpful, and the location was excellent. The hotel is located above a small open mall, with a movie theater, several restaurants and at walking distance to the Ibirapuera... More 

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Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear pkold, Thank you for taking your time sharing the experience you have had while staying at Staybridge Suites São Paulo.! Our team is proud that you felt happy with our services and location. We hope to see you again on your next visit to São Paulo! Best, Staybridge Suites São Paulo family More 

Menomonie, Wisconsin
2 reviews
5 of 5 stars Reviewed June 12, 2015

Stivison and the front desk crew were most accommodating through their command of Portuguese and English, arranging numerous taxi rides and tours, and special room services. By the end of the week it was clear they were integral partners in the success of our trip.

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Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Ron8891, Thank you for sharing the experience you have had in our hotel! Our staff is very glad to read that our service was more than you expected. This is our goal! To make our guests feel satisfied with our service and product. We hope you can come back soon! All the best from Staybridge Suites São Paulo family More 

Portland, Oregon
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 10, 2015

We were in town for a Rotary International Convention. We stayed here 5 nights. Overall, this worked out very well. The rooms were clean and the beds were comfortable. Getting into the shower stall was a bit tight for me. Plenty of hot water. There were enough people who spoke English, so they could answer our questions. It was priced... More 

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Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Ronald A, Thank you for writing a review about your stay during Rotary Internacional event. Our staff is very proud and happy to read that you felt comfortable and satisfied with our staff services and product. We hope you can come back next year . Welcome to our family! Warm greetings from Staybridge Suites São Paulo team More 

London, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 9, 2015

Was here for 3 nights and was a comfortable, safe stay. Staff were very helpful and friendly the whole time. My room wasn't free when I arrived but they gave me a voucher for some food and drink in the really convenient courtyard that has decent restaurants and bars. When I left I had an evening flight but they held... More 

Was this review helpful? Yes
Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Guyav, Thank you for sharing your first experience at Staybridge Suites São Paulo hotel. Our team is very proud to read that your stay was comfortable and that you felt safe and satisfied with our staff services. Welcome to our family! Best, Staybridge Suites São Paulo team More 

Israel
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 29, 2015

I likes the rooms in the Staybridge Suites. I stayed at the 16th floor (Out of 32) and the room was very comfy and quite large with microwave and small fridge. Breakfast was served in a restaurant across the street which was average. Behind the hotel you'll find a place with many restaurants (Including McDonalds and Burger King) and coffee... More 

Was this review helpful? Yes
Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Eric B, It is always a pleasure to read experiences like yours regarding the experience of being a Staybridge Suites São Paulo family member. What we most care is our guest comfort and security. We are pleased that you felt comfortable and safe here. We hope you can come back soon. Thank you very much for all your positive... More 

Cleveland, Ohio, United States
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 28, 2015

This was my first trip to Brazil as a US Citizen. I was supposed to be leading a training course in one of the near by office buildings, but due to a last minute rush of customer sign-ups, had to move the training to a facility downtown. I decided to stay at this hotel anyways and just take a taxi... More 

Was this review helpful? Yes
Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Eric B, Thank you for taking your time writing a review about your stay. Our team is always proud to receive comments like yours. We are glad to hear that your stay was more than you expected and that you consider to come back on your next visit to São Paulo. Welcome to our family! Best from Staybridge Suites... More 

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