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All 305 Sao Paulo hotels

Staybridge Suites Sao Paulo

3.5 of 5 Hotel   |   Rua Bandeira Paulista, No 555, Sao Paulo, State of Sao Paulo 04534-011, Brazil (Pinheiros)
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Ranked #18 of 305 Hotels in Sao Paulo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
vivianmelobr Niteroi, RJ
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235 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Niteroi, RJ
Top Contributor
68 reviews 68 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a nice stay there. There are good restaurants close to the hotel and it it also close to some of the finest malls in the city. The breakfast is good. The bed and the shower also good. The only thing I think it was bad is that if you want to use the gym, you have to pay... More

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SAOSB, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear vivianmelobr, Thank you for taking your time writing about your experience while staying in our hotel. We are glad to read that your stay was comfortable and safe. As we have outsourced gym service, there are some categories that the gym is included and some are not. We hope to see you again in a next opportunity to use... More

New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my first time in this hotel. Friendly staff, nice and clean rooms. Good breakfast. Very nice and safe area with a lot of restaurants and bars. Definitely recommend this hotel and stay again. Recomend to upgrade the restaurant decor.

Was this review helpful? Yes 1
SAOSB, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Folky271, We really appreciate your comment about your stay with us. Thank you for taking your time writing a review about your stay and Staybridge Suites São Paulo hotel. It is a pleasure to know that our hotel is being considered your prefered hotel in São Paulo. We will be glad to see you here next time you come... More

Mexico City, Mexico
Contributor
13 reviews 13 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 17, 2014

It´s urgent that the housekeeping STAFF receive a REAL shake. We were staying for a week in this hotel and the room was full of dust all the time. My family suffered from allergies due to the amount of dust that we found on floors, furniture, cushions and curtains. The bathrooms are average cleaned and do not ever think that... More

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SAOSB, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Gali_76, Thank you for taking your time writing about your experience while staying in our hotel. Our team is always making all the efforts to improve our services. Your point was already sent to the area managers so they can take appropriate action. We hope to see you again to change your mind about our services. You will be... More

New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2014

I stayed at the Staybridge Suites Sao Paulo on a business trip, and had the best experience ever. Breakfast if phenomenal and service is great. All the staff was very helpful and the couple times I had a request from my room, it was taken care very quickly. I will definitely recommend this hotel and will stay here again...

Was this review helpful? Yes 1
SAOSB, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Sacatimi, Thank you for taking your time writing a review about your stay with us! We are very proud to know that you will come back and also recommend our hotel to others. Staybridge Suites family is waiting for you on your next stay. You are always welcome! Best, More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2014

Good beds, good breakfast, working internet, friendly staff, many nice restaurants in a good area. Only glitch was a bit slow elevators. A Starbucks nearby is always a plus. Short taxi rides to São Paolos city airport (C) was convenient going in and out of SP during my one week trip to Brazil. I'm staying here next time!!

Was this review helpful? Yes 1
SAOSB, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Clarence J, You can not imagine how delighted we are to read your comment about your stay with us. We kindly thank you for such a detailed review. The facilty to charge mall restaurants bill on guests bill, make our guests feel safe. They do not need to leave the hotel with money, only the room key. Staybridge Suites... More

Chicago, Illinois
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 21, 2014

Second stay at this hotel on business trip. Location is good. Like last time the staff was very friendly and accommodating. The room was clean and comfortable. Walkable area with good restaurants nearby..

Was this review helpful? Yes 3
SAOSB, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear jtraveller23, We are extremely happy since we read our review about your stay with us. We would like to thank you for write such an amazing text. Staybridge Suites São Paulo team is always making all the efforts for our guests to feel as comfortable and safe as they are at their home. We love our guests and feel... More

New York, New York, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 6, 2014

The suites are large and comfortable but they need remodeling since they do look old and beaten up by now. The food at the restaurant is great, especially for breakfast. But the star is the service which is amazing, everything you request is promptly addressed and people are incredible nice and attentive.

Was this review helpful? Yes 1
SAOSB, Gerente de relações com clientes at Staybridge Suites Sao Paulo, responded to this review

Dear Cecilia S, Our team was very happy with the compliments received. We understand that the first step to service excellence is always assisting people in the most appropriate and helpful way. It was great reading and sharing your comments with our entire team. Certainly this is what moves us forward. There are plans to remodeling the suites very soon.... More

Sao Paulo, SP
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 31, 2014

This hotel is in a great location. The outdoor mall with a movie theater (most movies in English) is great. There are restaurants open most times of the day. There are also some high end restaurants in the nearby neighborhood. Itaim bibi is a business area so it is dead on weekends but very busy on weekdays. There are many... More

Was this review helpful? Yes 1
SAOSB, Gerente de relações com clientes at Staybridge Suites Sao Paulo, responded to this review

Dear Javidk2000, Thank you for taking the time to provide us detailed feedback following your stay. One of the many unique features of the Staybridge is its the location and easy accessibility. The hotel is integrated to an open mall area, a complex where you can find different kinds of restaurants, coffee shop, bookstore, movie theatre, among many other facilities... More

Birmingham
1 review
5 of 5 stars Reviewed August 27, 2014

Just returned from a 2 month leisure trip and I have thought long and hard to find some cons to point out my conclusion is that this hotel and staff are simply amazing ! Every inquiry was attended to with urgency and resolved instantly ! The overall stay was very nice and warm. A special mention for some of the... More

Was this review helpful? Yes
SAOSB, Gerente de relações com clientes at Staybridge Suites Sao Paulo, responded to this review

Dear Ronaldo, Thank you for sharing this great review regarding the services provided by our staff. Our team loves to interact with our guests and we're proud that you noticed. Your compliments certainly will be passed to Lucca (the Italian Guy), Renata and the entire team. All of them loves to interact to each and every guest we have. Come... More

Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 19, 2014

Very Good hotel in SP. Arrived late around 10pm and wasn't feeling to good. Check in was a breeze. I asked for bottled water and they said there is some in my room but I wanted a large bottle or more smaller ones. They quickly called a guy to open up the hotel shop for me and was able to... More

Was this review helpful? Yes
SAOSB, Gerente de relações com clientes at Staybridge Suites Sao Paulo, responded to this review

Dear Karl M, Thank you for staying with us and sharing your experience! We are thrilled to hear you enjoyed your stay and our customer service! It means the world to us that we made you feel at home and welcome. We would love to give you a warm welcome back to the Staybridge in the near future! Staybridge Suites... More

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Additional Information about Staybridge Suites Sao Paulo

Address: Rua Bandeira Paulista, No 555, Sao Paulo, State of Sao Paulo 04534-011, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo > Pinheiros
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Staybridge Suites Sao Paulo 3.5*
Number of rooms: 215
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Also Known As:
Staybridge Suites Sao Paulo Hotel Sao Paulo
Sao Paulo Staybridge Suites
Staybridge Suites Sao Paulo Brazil

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