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Staybridge Suites Sao Paulo

#20 of 310 Hotels in Sao Paulo
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Rua Bandeira Paulista, No 555, Sao Paulo, State of Sao Paulo 04534-011, Brazil
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Staybridge Suites Sao Paulo
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311 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rio de Janeiro, Brazil
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for a single night, due to a family program in the city. While our stay was short, i like the atmosphere of the hotel. The staff was dedicated and helpful, and the location was excellent. The hotel is located above a small open mall, with a movie theater, several restaurants and at walking distance to the Ibirapuera... More 

Was this review helpful? Yes
Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear pkold, Thank you for taking your time sharing the experience you have had while staying at Staybridge Suites São Paulo.! Our team is proud that you felt happy with our services and location. We hope to see you again on your next visit to São Paulo! Best, Staybridge Suites São Paulo family More 

Menomonie, Wisconsin
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stivison and the front desk crew were most accommodating through their command of Portuguese and English, arranging numerous taxi rides and tours, and special room services. By the end of the week it was clear they were integral partners in the success of our trip.

Was this review helpful? Yes
Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Ron8891, Thank you for sharing the experience you have had in our hotel! Our staff is very glad to read that our service was more than you expected. This is our goal! To make our guests feel satisfied with our service and product. We hope you can come back soon! All the best from Staybridge Suites São Paulo family More 

Portland, Oregon
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in town for a Rotary International Convention. We stayed here 5 nights. Overall, this worked out very well. The rooms were clean and the beds were comfortable. Getting into the shower stall was a bit tight for me. Plenty of hot water. There were enough people who spoke English, so they could answer our questions. It was priced... More 

Was this review helpful? Yes
Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Ronald A, Thank you for writing a review about your stay during Rotary Internacional event. Our staff is very proud and happy to read that you felt comfortable and satisfied with our staff services and product. We hope you can come back next year . Welcome to our family! Warm greetings from Staybridge Suites São Paulo team More 

London, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was here for 3 nights and was a comfortable, safe stay. Staff were very helpful and friendly the whole time. My room wasn't free when I arrived but they gave me a voucher for some food and drink in the really convenient courtyard that has decent restaurants and bars. When I left I had an evening flight but they held... More 

Was this review helpful? Yes
Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Guyav, Thank you for sharing your first experience at Staybridge Suites São Paulo hotel. Our team is very proud to read that your stay was comfortable and that you felt safe and satisfied with our staff services. Welcome to our family! Best, Staybridge Suites São Paulo team More 

Israel
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 29, 2015

I likes the rooms in the Staybridge Suites. I stayed at the 16th floor (Out of 32) and the room was very comfy and quite large with microwave and small fridge. Breakfast was served in a restaurant across the street which was average. Behind the hotel you'll find a place with many restaurants (Including McDonalds and Burger King) and coffee... More 

Was this review helpful? Yes
Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Eric B, It is always a pleasure to read experiences like yours regarding the experience of being a Staybridge Suites São Paulo family member. What we most care is our guest comfort and security. We are pleased that you felt comfortable and safe here. We hope you can come back soon. Thank you very much for all your positive... More 

Cleveland, Ohio, United States
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 28, 2015

This was my first trip to Brazil as a US Citizen. I was supposed to be leading a training course in one of the near by office buildings, but due to a last minute rush of customer sign-ups, had to move the training to a facility downtown. I decided to stay at this hotel anyways and just take a taxi... More 

Was this review helpful? Yes
Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Eric B, Thank you for taking your time writing a review about your stay. Our team is always proud to receive comments like yours. We are glad to hear that your stay was more than you expected and that you consider to come back on your next visit to São Paulo. Welcome to our family! Best from Staybridge Suites... More 

Merrick, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 28, 2015

Very nice, clean, comfortable hotel. Perfect for business trips in a great area of Sao Paulo. Hotel is attached to a courtyard that has nice places to eat, either quick or sit down restaurants. Or just a nice place to sit down and relax on a nice day. Also, that area is very safe with some good restaurants nearby to... More 

Was this review helpful? Yes
Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Lou O, Thank you for writing a review about your experience at Staybridge Suites São Paulo! It is always a pleasure to read our guest experiences. We are glad to hear that you felt safe and comfortable. Welcome to our family and see you next time! Warm greetings from Staybridge Suites São Paulo family! More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 27, 2015

The location is why I stayed in this hotel. The room was okay...sized right but appointed with dated furniture and the bed wasn't the most comfortable. Staff was nice and helpful. Breakfast was okay. The location has many many options for food and shopping within the block. Taxis are easy to get.

Was this review helpful? Yes
Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Bec P, Thank you for sharing your experience about your stay with us. All your comments were already forwarded to each responsible department. We are happy that our people treated you well. This is our main challenge: to make our guests feel as they are on their own home. Hope to see you again on your next visit to... More 

1 review
1 of 5 stars Reviewed May 20, 2015

Even I am a Royal Ambassador level on Itemcontinental chain and Platinum Elite in IHG, every time I getting to this property I have plenty of issues. From internet that is not working at all to days that housekeeping is not cleaning my room. DONT COME TO THIS HOTEL!!!!!! Breakfast is the worst I had in years.

Was this review helpful? Yes
Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Gustavo R, Displeases all of our team to hear that your stay, as a member of the Royal Ambassador IHG Rewards Club, was not according to your expectations. All your comments have been passed on to the management of each department. We want to emphasize that our training and conduct are always focused on service excellence and to make... More 

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2015

Great hotel, great value, great location....gave four stars as bathrooms need a bit of updating. Breakfast very good Btw There is a big courtyard of shops out the back which I discovered on my last day!

Was this review helpful? Yes 1
Ticiane S, Public Relations Manager at Staybridge Suites Sao Paulo, responded to this review

Dear Ray G, Thank you for taking your time sharing about your experience during your stay at Staybridge Suites São Paulo! As you mentioned, we are located inside a mall with lots of gastronomic options, cinema and bookstore. We hope you can come back soon to enjoy our mall. Best, Staybridge Suites São Paulo team More 

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