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Bourbon Convention Ibirapuera

#17 of 310 Hotels in Sao Paulo
Certificate of Excellence
Av. Ibirapuera, 2927 | Moema, Sao Paulo, State of Sao Paulo 04029-200, Brazil
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Bourbon Convention Ibirapuera
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1,347 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
6 reviews
4 of 5 stars Reviewed 3 weeks ago

Its good in every point. Only Gym should be little bigger in size. Food is good, so do the people. Its in the quite side of city and there are some good bar, restaurant and stake house as well as a supermarket in walking distant.

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RedeBourbon, Gerente geral at Bourbon Convention Ibirapuera, responded to this review

Dear Sir, We are flattered by the compliments paid to the meals, customer service and location of the Bourbon Convention Ibirapuera Hotel. We develop all the aspects of our establishment to increase the comfort and quality of your stay. We thank you for your recommendation. We are also grateful and pleased to know that we can count on you to... More 

Goiania, GO
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Delivers almost everything. But the bathroom and shower doesn't deserve a grade better than 3. Lobby ok Valet good service Internet ok Breakfast very good Room service ok For the ones who come for business it is a good place. About the price... That's SP

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RedeBourbon, Gerente geral at Bourbon Convention Ibirapuera, responded to this review

Dear Mr. Bruno, We are very flattered by the compliments paid to the lobby, parking services, Internet, breakfast, room service and fees of the Bourbon Convention Ibirapuera hotel. We develop all the aspects of our establishment seeking to improve the comfort and quality of your stay. Thank you for your recommendation. In terms of your dissatisfaction with the bathroom and... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 21, 2015 via mobile

The plugs in the rooms are not suitable for european cables and the hotel personnel cannot provide you an adaptor. They told me that I should have brought an adapter while coming here. How could I knew that I would need one? Today is my first night at the hotel and I will stay 5 more nights. So I will... More 

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RedeBourbon, Gerente geral at Bourbon Convention Ibirapuera, responded to this review
Google Translation

Prezado (a) Sr (a). Obrigado pela sua avaliação. Com relação a sua insatisfação quanto ao adaptador da tomada, pedimos desculpas... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 3, 2015

It is undoubtedly a luxury hotel, very well located, about 30 meters from the Ibirapuera Shopping and a few minutes drive from Congonhas Airport. The hotel lobby is clean and impressive, although the move to the elevators is narrow and poorly signposted. I was in a top luxury suite on the 8o.floor, very wide, pleasantly decorated and sufficiently silent for... More 

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RedeBourbon, Gerente geral at Bourbon Convention Ibirapuera, responded to this review

Dear Mr. Daniel, We are flattered by the compliments paid to the location, cleaning and organization of the lobby, spacious apartments, decoration, acoustics, variety of the breakfast, pool, Fitness Center equipment, Wi-Fi signal and overall customer service of the Bourbon Convention Ibirapuera Hotel. All the aspects of the hotel are elaborated with the goal of improving the comfort and quality... More 

Lisbon, Portugal
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 2, 2015

Typical Business Hotel in a very safe area. Good Restaurants around. Big Shopping Center on the other side of the street. A little noisy cause of the airport nearby - prepare ear-plugs. Generell Service: 4/5 stars Cleaning: 5/5 stars Reception: 4/5 stars Breakfast: 2/5 stars Bar: 3/5 stars Gym: 2/5 stars Location: 5/5 stars Pricing vs Value: 4/5 stars

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RedeBourbon, Gerente geral at Bourbon Convention Ibirapuera, responded to this review

Dear Sir/Madam, We are flattered by the compliments paid to the business area and the location of Hotel Bourbon Convention Ibirapuera. All aspects are elaborated seeking to improve the comfort and quality of your stay. We appreciate your recommendation. Regarding the noise of the planes, we apologize for the inconvenience and would like to take advantage of this opportunity to... More 

Cachoeiro De Itapemirim, ES
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 26, 2015

I like staying in this hotel, besides the shopping ibirapuera, the only bad point is that is not near any metro station. Breakfast has not too many options but has good quality. Rooms are very comfortable and TV has some good channels.

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RedeBourbon, Gerente at Bourbon Convention Ibirapuera, responded to this review

Dear Sir, We are flattered by the compliments paid to the quality of the breakfast and rooms of Bourbon Convention Ibirapuera. All aspects of the environment are carefully thought out in order to enhance the comfort and quality of your stay. Regarding the distance of the metro station, we would like to inform you that construction work is taking place... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed March 13, 2015 via mobile

I am staying at a Premium Suite at this hotel for the past week. This hotel has service levels of a one star hotel. My room was very badly serviced and the bathroom not cleaned more than once this week. The phone in my room does not work and I have registered a complaint five times this past week. A... More 

Was this review helpful? Yes 5
RedeBourbon, Gerente at Bourbon Convention Ibirapuera, responded to this review

Dear Sir/Madam, Thank you for your rating. Regarding your dissatisfaction with the cleaning services, we would like you to know that we are very sorry and that our head of housekeeping is reinforcing the cleaning procedures with the other housekeepers in order to ensure that situations like these do not happen again. In terms of your dissatisfaction with the telephone... More 

Roswell, Georgia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 23, 2015

I am staying at the Hotel Bourbon on a business trip. In light of the many news stories about the drought plaguing São Paolo and questions about the quality of the water, I was told by colleagues and other friends who have visited Sao Paulo on business that any reputable hotel would provide complimentary bottled water in my room during... More 

Was this review helpful? Yes 2
RedeBourbon, Gerente at Bourbon Convention Ibirapuera, responded to this review

Dear Mr. Regis, First of all, we would like to thank you for sharing your opinion with us. Your comments truly matter and help us improve. Please accept our apologies regarding the reception service of the Prime Tower. We appreciate your complaint, for it is with this information that we will seek the improvement of our services. We would like... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 7, 2015

When you travel to a city like Sao Paulo, you must stay close to places that may make your like easier! That's exactly what I found at this hotel. Close to great restaurants and, more important, next to Ibirapuera Shopping! Just across the street! Staff really friendly and great breakfast. I would consider staying there again next tume i'm in... More 

Was this review helpful? Yes 3
RedeBourbon, Gerente at Bourbon Convention Ibirapuera, responded to this review

Dear Mrs. Ariane, Knowing that the location of Bourbon Convention Ibirapuera contributed toward a special stay in the city of São Paulo is very flattering to our entire staff. Thank you very much for the compliments paid to our customer service and breakfast. We also hope you’ll return to São Paulo in the near future and stay with us again.... More 

Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed December 26, 2014

I travel often to Sao Paulo on business and after trying several hotel chains, I learnt to appreciate the Bourbon Ibirapuera. It is pefectly located in the easy-to-go-anywhere Moema. It really doesn't matter where in SP you need to go, this hotel will be easy to access! Great cost-value!

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RedeBourbon, Gerente geral at Bourbon Convention Ibirapuera, responded to this review

Dear Mr./Mrs., Thank you for your rating. We’re glad that the location near important city sites was key for easy mobility in the city, which ultimately led to a pleasant stay at our hotel. We hope you come back soon. Best Regards, General Management More 

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