We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bourbon Convention Ibirapuera

#15 of 308 Hotels in Sao Paulo
Certificate of Excellence
3.5 of 5
Av. Ibirapuera, 2927 | Moema, Sao Paulo, State of Sao Paulo 04029-200, Brazil
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Bourbon Convention Ibirapuera
Professional photos View all
Browse nearby
Bourbon Convention Ibirapuera
Write a Review

1,167 reviews from our community

Traveler rating
    453
    539
    121
    36
    18
See reviews for
202
143
58
606
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1167)
  • Mar-May only
    (253)
  • Jun-Aug only
    (238)
  • Sep-Nov only
    (363)
  • Dec-Feb only
    (313)
All months
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 13, 2015 via mobile

I am staying at a Premium Suite at this hotel for the past week. This hotel has service levels of a one star hotel. My room was very badly serviced and the bathroom not cleaned more than once this week. The phone in my room does not work and I have registered a complaint five times this past week. A... More 

Was this review helpful? Yes 3
RedeBourbon, Gerente at Bourbon Convention Ibirapuera, responded to this review

Dear Sir/Madam, Thank you for your rating. Regarding your dissatisfaction with the cleaning services, we would like you to know that we are very sorry and that our head of housekeeping is reinforcing the cleaning procedures with the other housekeepers in order to ensure that situations like these do not happen again. In terms of your dissatisfaction with the telephone... More 

Roswell, Georgia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 23, 2015

I am staying at the Hotel Bourbon on a business trip. In light of the many news stories about the drought plaguing São Paolo and questions about the quality of the water, I was told by colleagues and other friends who have visited Sao Paulo on business that any reputable hotel would provide complimentary bottled water in my room during... More 

Was this review helpful? Yes 1
RedeBourbon, Gerente at Bourbon Convention Ibirapuera, responded to this review

Dear Mr. Regis, First of all, we would like to thank you for sharing your opinion with us. Your comments truly matter and help us improve. Please accept our apologies regarding the reception service of the Prime Tower. We appreciate your complaint, for it is with this information that we will seek the improvement of our services. We would like... More 

Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 7, 2015

When you travel to a city like Sao Paulo, you must stay close to places that may make your like easier! That's exactly what I found at this hotel. Close to great restaurants and, more important, next to Ibirapuera Shopping! Just across the street! Staff really friendly and great breakfast. I would consider staying there again next tume i'm in... More 

Was this review helpful? Yes 2
RedeBourbon, Gerente at Bourbon Convention Ibirapuera, responded to this review

Dear Mrs. Ariane, Knowing that the location of Bourbon Convention Ibirapuera contributed toward a special stay in the city of São Paulo is very flattering to our entire staff. Thank you very much for the compliments paid to our customer service and breakfast. We also hope you’ll return to São Paulo in the near future and stay with us again.... More 

Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed December 26, 2014

I travel often to Sao Paulo on business and after trying several hotel chains, I learnt to appreciate the Bourbon Ibirapuera. It is pefectly located in the easy-to-go-anywhere Moema. It really doesn't matter where in SP you need to go, this hotel will be easy to access! Great cost-value!

Was this review helpful? Yes
RedeBourbon, Gerente geral at Bourbon Convention Ibirapuera, responded to this review

Dear Mr./Mrs., Thank you for your rating. We’re glad that the location near important city sites was key for easy mobility in the city, which ultimately led to a pleasant stay at our hotel. We hope you come back soon. Best Regards, General Management More 

Rio Verde, Goias, Brazil
1 review
5 of 5 stars Reviewed November 27, 2014

I enjoyed the 3 day stay. Coffee the excellent breakfast, very good service, well maintained and comfortable rooms. Perfectly located ... right next to the Ibirapuera Shopping .. which greatly facilitates and enhances the food options, shopping. etc.

Was this review helpful? Yes
RedeBourbon, Gerente geral at Bourbon Convention Ibirapuera, responded to this review

Dear Mrs. Sandy, Thank your for your rating. We are glad to know that you spent 3 days with us and that the breakfast, service, rooms and location were great features during your stay at Bourbon Convention Ibirapuera. You’re always welcome. Best Regards, General Management More 

London, United Kingdom
Top Contributor
100 reviews 100 reviews
98 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed November 21, 2014

I stayed here for one night as a group of 9. Check in was pretty complicated and took an incredibly long time, but the staff were all friendly, including the door man who helped with all of our 28 bags. The rooms were spacious, modern and quiet despite the planes flying incredibly low over the hotel, the free wifi was... More 

Was this review helpful? Yes
RedeBourbon, Gerente geral at Bourbon Convention Ibirapuera, responded to this review

Dear Mr. Harry, Thank you for your message. It pleases us to know that you stayed at Bourbon Ibirapuera with 9 other guests and that you were satisfied with the location. Regarding your dissatisfaction with the Check-In procedure, we would like to apologize and take advantage of this opportunity to inform you that we have implemented a new Web Check-In... More 

Carmel
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 19, 2014

Was in Sao Paulo for first time to attend a trade show. While Bourbon Convention Ibirapuera was listed as being close to Expo Center Norte, it is a good 25 minutes by taxi. Having said that, the area around the hotel is much nicer than that of areas closer to the Expo Center. The staff here was very good, and... More 

Was this review helpful? Yes
RedeBourbon, Gerente geral at Bourbon Convention Ibirapuera, responded to this review

Dear Mr. Scott, Thank you very much for your rating. It’s very rewarding to know that you received excellent service during your stay at Bourbon Ibirapuera. We’re also glad that the hotel’s location was a positive aspect during your stay. It will be a pleasure to have you stay with us again. Come back soon. Best Regards, General Management More 

Lille, France
Top Contributor
65 reviews 65 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 11, 2014

I stayed a week in this hotel, it is well located surrounded by restaurants and close to a shopping street and the republic plaza. The room was nice, clean and quiet despite the plane flying at an incredibly low altitude. The chek-in and check out team were quick and prompt avoiding any queue. The restaurant offer really good buffet for... More 

Was this review helpful? Yes
RedeBourbon, Gerente geral at Bourbon Convention Ibirapuera, responded to this review

Dear Mr. Romain, Thank you for sharing your opinion with us. We appreciate your evaluation regarding our staff’s friendliness during check-in and check-out. Regarding taxi services and the safe, we would like to apologize sincerely and thank you for pointing these issues out, for it is through comments like yours that we seek to improve our services. We would like... More 

Poland, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 3, 2014

A very good price for the services you have. The restaurant has a good local and international menu. Everybody is very kind. The only is issue, is close to the Congonhas airport, that could be disturbing but the zone is good for business and shopping.

Was this review helpful? Yes
RedeBourbon, Gerente geral at Bourbon Convention Ibirapuera, responded to this review

Dear Mr. João, Thank you for your evaluation. It’s very good to know that the restaurant’s environment and menu, as well as the hotel’s customer service were pleasant during your stay. In terms of the proximity to Congonhas Airport, we would like to inform you that we have installed anti-noise windows and our infrastructure team is studying new ways to... More 

Steyr, Austria
Top Contributor
95 reviews 95 reviews
59 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 1, 2014

Rooms: Clean, a little bit old WiFi: free and fast enough Pool: indoor, aboit 15 m long, no can´bin to change cloth, a bit old Sauna and Steam bath available, too Breakfast: good variaty of dishes, restaurant feels a little bit cold Personal: very friedly and helpful I would stay again

Was this review helpful? Yes
RedeBourbon, Gerente geral at Bourbon Convention Ibirapuera, responded to this review

Dear Mr. Angoli, Thank your for your message. Regarding the aesthetics of the rooms and pool, we apologize for the inconvenience and take this opportunity to inform you that we are currently analyzing a project to renovate some of the hotel’s areas. In terms of the temperature at breakfast, we are very sorry and will study how to best solve... More 

Questions? Get answers from hotel staff and past guests. Ask a question

208 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (188)
Viewed
Room/suite (52)
Viewed
Bathroom (14)
Viewed
Hotel & grounds (50)
Viewed
Pool/beach area (7)
Viewed
Business center/function rooms (2)
Viewed
Dining (2)
Viewed
Family/play areas (1)
Viewed
View from room (13)
Viewed
Other (47)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (2)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question