This is a great hotel. Although you will not find all the posh of a 5 or 4 star hotel, the premises of Universe Flat has everything: a good pool with a quiet nice terrace, a good restaurant, 24/7 room service, cleaning/towel renewal every day, laundry service, a fitness room with some good equipment (dumbbells lack however), sauna and friendly... More

The Universe Flat hotel is located on a quiet side street 2-3 blocks away al the action on the Paulista avenue. Very close to the MASP Trianon subway station. There are no stores or shops directly around the hotel. The hotel is a former apartment building, and if you set your mindset to "This is my personal apartment building on... More

We stayed here for 10 weeks during the time we were looking for an apartment in Sao Paulo. You will find no service at all in this hotel. Only 1 person speaks English at the reception and she is not there very often. We got an invoice everytime our bill exceeded 500 Reais and even they blocked our keycard until... More

My wife and I stayed here for 10 days for her MBA classes and some sight seeing and although the hotel was OK, it is not in a great area. Not many of the front staff speak English and we actually had our laptop bag with her books stolen on the last day before we left in the lobby dining... More

unfortunately they allow to smoke cigars, pipes and any sort of bloody smokes - as I was informed by Roberto, receptionist More

My wife, daughter and I stayed at the Universe flat for ten or so days between last February and March. Although we enjoyed its location, we were really disappointed with the poor service quality and careless personnel, especially those two or three young women working at the reception desk. Rather shallow attitude towards their clients and lack of concerning when... More

I agree with everything the previous reviewer said. However, some of the extras are very expensive. I just spent 100 dollars to wash seven shirts and a pair of pants using their laundry service, and the guys at reception charged me 10 dollars for 20 blank pieces of letter paper from their laser printer. More

This was my fifth stay at this property! First as Parthenon then Matiz and now InterCity. This is a great place to stay! Very nice breakfastbuffet. FREE Hi-speed internett. Lots of english TV channels (news and entertainment). Very nice staff, some speak english. As its name states you get a flat, one small bedroom and livingroom with a kitchenette +... More