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Twin Towers Flat

Rua Santa Filomena, 999, Sao Bernardo Do Campo, State of Sao Paulo 09710060, Brazil (Formerly Hotel Mercure São Bernardo Twin Towers)
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Twin Towers Flat
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A recent review
4 of 5 stars Reviewed December 27, 2014
bsaitow Campinas, SP
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103 reviews from our community

Traveler rating
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    38
    5
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Campinas, SP
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 27, 2014

First time I went to Sao Bernardo, I stayed at a terrible hotel, that I can even remember its name. After searching a little more I found Mercure. It's an Accor hotel, so the rooms are very similar all around the world. Clean rooms, helpful staff always helping me with late check out, when it was possible. You won't regret... More 

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Dunkirk, MD
Top Contributor
63 reviews 63 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 4, 2014

First of all the staff was very good & accommodating during our stay. We were at the Mercure for 3 days for our sons wedding so we weren't at the hotel very much. The room was clean & compact, but very comfortable. The breakfast was fresh with excellent coffee. I can't say that we ever heard the church bells as... More 

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Sanibel Island, Florida
Contributor
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 8, 2014

Located in a not so good area....hotel is out dated and dirty. nothing good to say about this as a hotel except staff is kind and friendly. rooms are dirty, small, and not suited for business travel/work. ok breakfast....all is fresh made and good. Localizado em uma área não tão bom .... hotel está fora datado e sujo. nada de... More 

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Joinville, SC
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 31, 2013

The hotel, generally speaking, is very good. The staff is very courteous and friendly. The restaurant is also good and the breakfast is very complete. The room is spacious, but the bed is a bit small. I was alone in a double room with two single beds. It was not the best option. The TV was an old 14 inch... More 

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mercuresaobernardo, Gerente geral at Twin Towers Flat, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Bernardo. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and it... More 

Pune, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 5, 2013

I stayed at this hotel for long durations (more than a month each) twice in last year.. Location is very nice.. shopping street very nearby so always a lively environment... nearby cathedral bell rings every half hour, but was pleased with that... best part about the hotel is staff, always very co-operative and ready for going the extra mile for... More 

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mercuresaobernardo, Gerente geral at Twin Towers Flat, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Bernardo. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and it... More 

Indianapolis
Top Contributor
80 reviews 80 reviews
25 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed February 25, 2013

The main problems this hotel has centers around the location. It is right across the street from a huge Catholic Church and they have really loud bells that ring every 30 minutes. But I was in the back of the hotel and didn't hear them. So ask for a room in the back. Another problem is the traffic. Of course... More 

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mercuresaobernardo, Gerente geral at Twin Towers Flat, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Bernardo. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and it... More 

Leuven
Contributor
16 reviews 16 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 30, 2012

good location, spacious rooms, acceptable breakfast buffet and firendly reception. Ask for a room back side of hotel, less traffic noise to disturb you! Be aware of the nearby Cathedral bells that might wake you up at 6 am.

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mercuresaobernardo, Gerente geral at Twin Towers Flat, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Bernardo. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and it... More 

Sorocaba
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 6, 2010

Location: São Bernardo do Campo isn't really that awesome as a city and not at all a point for tourists. A lot of industries, lot of smoke in the air, the streets downtown are very small, trafic is bit confusing, The hotel is located in the very center of the city, by a church that in religious dates make some... More 

Was this review helpful? Yes 4
mercuresaobernardo, Gerente geral at Twin Towers Flat, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Bernardo. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and it... More 

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