Beautiful 5 star hotel, but the poorest service on earth, and as expensive as Le Meridien in Barcelona. I just didn't rate it "terrible" because I realized that it wasn't about the staff - they've tried to do their best - it was about management and ownership, that hotel doesn't provide any basic service like fax, concierge, etc, and if... More
- Also Known As:
- Mendes Plaza Hotel Santos, Brazil
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