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Mercure Santos

3.5 of 5 Av Washington Luiz 565 | Boqueirao, Santos, State of Sao Paulo 11055-001, Brazil
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Certificate of Excellence 2014
Mercure Santos
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Mercure Santos
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422 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Venice, California
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

We looked at many hotels and stayed at a different one on our first trip. The Mercure is definitely fine to stay at. The location is central. The initial women staff who checked us in were great. They helped us handle a taxi driver who was trying to stiff us. But the evening concierge was not good. He tried to... More 

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Top Contributor
61 reviews 61 reviews
37 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 4 weeks ago

“Here in our Hotel you wait a little longer for an omelet” was the arrogant response from the Breakfast manager, after complaining that every day it takes around 25 minutes to get an omelet at breakfast. One day we just had to leave breakfast without it, since, we waited nearly half an hour and had a few other things to... More 

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Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 11, 2014

Spent a week plus at Mercure Santos, but had expected much more considering location and price. Pros: - Great location (across the beach) - Beautiful View from room balcony and roof top pool Cons: - Furniture was old and worn out - No cutlery in the kitchen. Only on request, and will clear after due to shortage. Even though pots,... More 

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1 review
3 of 5 stars Reviewed September 2, 2014

I stayed here in June during the football World Cup and it is a well located hotel right on the beach at Santos and with a rooftop bar, pool and restaurant that is on the 22nd floor. The pool bar and restaurant are fairly small for the size of hotel but the views were amazing and the bar staff (particularly... More 

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Florianopolis, SC
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 14, 2014

The location of the hotel is the best feature. To get to the beach you just need to cross the avenue. And from the pool and the patio on the roof you have a nice view from the Santos Beach. The water from the beach is not crystal clear like other places, but still good and there's plenty of space... More 

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11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 11, 2014

Rooms are spacious and very well air conditioned. There is nothing fancy about the fixture in the bathroom. Breakfast buffet provides the average breakfast fare in Brazil. The pool and the patio on the roof provides a nice view of the Santos beach. Unfortunately, the beach next to the hotel is dirty and is not good for swimming, yet you... More 

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Top Contributor
69 reviews 69 reviews
66 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 21, 2014

The hotel is clean and western and the rooms are nice as they have a separate sitting and sleeping rooms. I was particularly impressed with the balcony which overlooks the beach. The location is also excellent on the beach front. The only negatives were slightly low internet speeds.

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Additional Information about Mercure Santos

Address: Av Washington Luiz 565 | Boqueirao, Santos, State of Sao Paulo 11055-001, Brazil
Location: Brazil > State of Sao Paulo > Santos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Mercure Santos 3.5*
Number of rooms: 95
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Also Known As:
Mercure Santos Brazil
Hotel Style:
#4 Business Hotel in Santos
#5 Family Hotel in Santos

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Room/suite (37)
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Pool/beach area (10)
Hotel & grounds (13)
View from room (15)
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Hotel & grounds (1)
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Family/play areas (1)
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