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Hotel Mercure Santo Andre

Certificate of Excellence
Avenida Industrial 885 | Terreo, Santo Andre, State of Sao Paulo 0908-051, Brazil
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1 room 1 guest
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Hotel Mercure Santo Andre
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308 Reviews from our TripAdvisor Community

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Traveler rating
    101
    158
    43
    4
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (308)
  • Mar-May only
    (60)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (73)
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Geneva, Switzerland
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed for 1 night in a two room suite while on a business trip. The suite was spacious in contrast to European accommodations, and bed and linens were clean and comfortable for a very good nights sleep. The free wifi had a strong connection in the room, and the hotel has a great breakfast buffet in the morning. It's... More 

Was this review helpful? Yes
Alexandre P, Gerente de recepção at Hotel Mercure Santo Andre, responded to this review

Hello Dear Guest, We are very glad to receive your opinion, and we hope we continue making all our Guests exceeding all the expectations. We hope to see you soon, and thank you very much for your time. Best Regards, Evandro de Andrade Font Desk Manager Mercure Santo André More 

Midlothian, VA, United States
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 4, 2015

Probably the fourth time there, and it is quiet and calm, especially on the back side rooms facing the city park (even numbered rooms). Restaurant was only occupied by another, maybe three others, service was quick, food was good. The breakfasts were just Brazilian, choose whatever you want from plenty of choices with plenty of quantities, as always. I was... More 

Was this review helpful? Yes 1
Alexandre P, Gerente de recepção at Hotel Mercure Santo Andre, responded to this review

Dear Robert R, We are pleased to have you in our hotel as well. First of all we would like thank you about your comments, and you be sure that we are going to tell with all hotel team. We are glad you visit our hotel often, and we hope to see you again. We wish you a nice week.... More 

Santo Andre, SP
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 24, 2015

It was a great experience being at this hotel before traveling, we had a wonderful stay on our honeymoon. The staff is very good, the room was clean and all set with everything we asked. The breakfast was also great! We recommend!

Was this review helpful? Yes 2
Alexandre P, Gerente de recepção at Hotel Mercure Santo Andre, responded to this review

Hello! Adriana, That is the reason we are here, to serve you every time better. Thank you very much for your evaluation, we hope to see you very soon, also we wish you All the best. One more time, thank you very Much, Evandro de Andrade Front Desk Manager Mercure Santo André More 

Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed December 8, 2014

My second stay at the hotel, rooms are good quality. Not a luxury hotel. Food was below average for breakfast and average for dinner. This is a mid tier business hotel located near a shopping center so there are food options in walking distance

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Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Mercure Santo André. It is always a pleasure to receive feedback. I will share your comments with our team. Thank you again for sharing your experience, Alexandre Preto General Manager More 

2 reviews
4 of 5 stars Reviewed October 28, 2014

Is a good hotel and the service is excellent. They room service was very good. Is near to a shopping center. The gym is small. Is recommended for bussiness purpouse, not for family they accept max 2 person by room.

Was this review helpful? Yes
Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear: We very much appreciate your comments regarding your stay at the Mercure Santo André. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Bury St. Edmunds, United Kingdom
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed September 21, 2014

Clean and modern hotel, with quiet rooms at the back overlooking the park; all of the staff were helpful, and as in other reports breakfast is OK also. In an OK area/district, with a good shopping mall opposite for more dining options.

Was this review helpful? Yes
Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear Ozagain, We very much appreciate your comments regarding your stay at the Mercure Santo André. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Greenville, South Carolina
Level Contributor
425 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed July 22, 2014

Clean, friendly staff, reasonably priced with a restaurant and bar. The rooms are clean and adequate, not spectacular but decent. The staff is very willing to help answer question, give directions or give local advice. The bar is small, open and simple but good stock. The restaurant menu isn't special and neither is the food but you can find something... More 

Was this review helpful? Yes
Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear Krandy, We very much appreciate your comments regarding your stay at the Mercure Santo André. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

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