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Hotel Mercure Santo Andre

3.5 of 5 Avenida Industrial 885 | Terreo, Santo Andre, State of Sao Paulo 0908-051, Brazil
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Certificate of Excellence 2014
Hotel Mercure Santo Andre
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Hotel Mercure Santo Andre
Hotel Mercure Santo Andre
Hotel Mercure Santo Andre
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260 reviews from our community

Traveler rating
    86
    132
    36
    4
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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1 review
4 of 5 stars Reviewed 4 weeks ago

Is a good hotel and the service is excellent. They room service was very good. Is near to a shopping center. The gym is small. Is recommended for bussiness purpouse, not for family they accept max 2 person by room.

Was this review helpful? Yes
Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear: We very much appreciate your comments regarding your stay at the Mercure Santo André. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Bury St. Edmunds, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 21, 2014

Clean and modern hotel, with quiet rooms at the back overlooking the park; all of the staff were helpful, and as in other reports breakfast is OK also. In an OK area/district, with a good shopping mall opposite for more dining options.

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Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear Ozagain, We very much appreciate your comments regarding your stay at the Mercure Santo André. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Greenville, South Carolina
Top Contributor
339 reviews 339 reviews
52 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed July 22, 2014

Clean, friendly staff, reasonably priced with a restaurant and bar. The rooms are clean and adequate, not spectacular but decent. The staff is very willing to help answer question, give directions or give local advice. The bar is small, open and simple but good stock. The restaurant menu isn't special and neither is the food but you can find something... More

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Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear Krandy, We very much appreciate your comments regarding your stay at the Mercure Santo André. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Senior Contributor
30 reviews 30 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 12, 2014

A standard business hotel. But clean, large rooms and safe. Breakfast is excellent (especially Nespresso). Personal friendly and willing to help. Opposite to a big Mall, with good food. Also a convenient parc is looked next to hotel. When crossing the parc and 300meter walk you find a bar/restaurant area. Overall: basic but good hotel!

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Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Santo André. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Rivarolo Canavese, Italy
1 review
1 of 5 stars Reviewed January 20, 2014

Excellent breakfast, friendly and qualified staff but the restaurant is terrible. the dishes are disgusting. In the rooms the windows can not be opened .... seems to be in a jail. I smoked and I paid a fee of RS 250, anyway there is no circulation of fresh air. I would change hotel immediately but the problem is that I... More

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Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear, We would like to thank you in advance about your comments. We would warning you that there is circulation system in all the rooms, and it is automatically, and we inform you that our hotel is 100% non-smoking. Best regards, General Manager More

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed January 19, 2014

If you are traveling to Santo Andre on business, I would book a room at the Mercure. The staff are friendly and most speak better English than I speak Portuguese which is helpful. The breakfasts are ok (I loved the fruit selections) and I would order the omlettes only the weekends because they take forever to come out of the... More

Was this review helpful? Yes
Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Mercure Santo André. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

Turin, Italy
Top Contributor
709 reviews 709 reviews
63 hotel reviews
336 helpful votes 336 helpful votes
4 of 5 stars Reviewed November 8, 2013

A good solution for a buiness trip to San Andrè in the San Paolo Region. The location is easily reachable,the service good,rooms clean and with a very good quality of sleep. Good the breakfast, pretty efficient all the staff.The hotel provides a good service for money

Was this review helpful? Yes
Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Mercure Santo André. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Alexandre Preto General Manager Mercure Santo André More

Delhi, Delhi, India
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 15, 2013

excellent breakfast, wide variey of vegatarian also, good spaced rooms, privacy free wifi internet adjoining to a big park with natural vegatation and also full of people all times of day has a gym opposite to a good shopping mall

Was this review helpful? Yes 1
Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear: We very much appreciate your comments regarding your stay at the Mercure Santo André. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next trip as soon as possible. Alexandre Preto General Manager Mercure Santo André More

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Additional Information about Hotel Mercure Santo Andre

Address: Avenida Industrial 885 | Terreo, Santo Andre, State of Sao Paulo 0908-051, Brazil
Location: Brazil > State of Sao Paulo > Santo Andre
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Mercure Santo Andre 3.5*
Number of rooms: 126
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Also Known As:
Hotel Mercure Santo Andre Brazil

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