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All 4 Santo Andre hotels

Hotel Mercure Santo Andre

3.5 of 5 Hotel   |   Avenida Industrial 885 | Terreo, Santo Andre, State of Sao Paulo 0908-051, Brazil
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Hotel Mercure Santo Andre
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Ranked #1 of 4 Hotels in Santo Andre
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 weeks ago
Ozagain Bury St. Edmunds, United Kingdom
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253 reviews from our community

Traveler rating
    83
    128
    36
    4
    2
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27
59
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114
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bury St. Edmunds, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Clean and modern hotel, with quiet rooms at the back overlooking the park; all of the staff were helpful, and as in other reports breakfast is OK also. In an OK area/district, with a good shopping mall opposite for more dining options.

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Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear Ozagain, We very much appreciate your comments regarding your stay at the Mercure Santo André. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Greenville, South Carolina
Top Contributor
316 reviews 316 reviews
49 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed July 22, 2014

Clean, friendly staff, reasonably priced with a restaurant and bar. The rooms are clean and adequate, not spectacular but decent. The staff is very willing to help answer question, give directions or give local advice. The bar is small, open and simple but good stock. The restaurant menu isn't special and neither is the food but you can find something... More

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Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear Krandy, We very much appreciate your comments regarding your stay at the Mercure Santo André. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Senior Contributor
30 reviews 30 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 12, 2014

A standard business hotel. But clean, large rooms and safe. Breakfast is excellent (especially Nespresso). Personal friendly and willing to help. Opposite to a big Mall, with good food. Also a convenient parc is looked next to hotel. When crossing the parc and 300meter walk you find a bar/restaurant area. Overall: basic but good hotel!

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Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Santo André. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Rivarolo Canavese, Italy
1 review
1 of 5 stars Reviewed January 20, 2014

Excellent breakfast, friendly and qualified staff but the restaurant is terrible. the dishes are disgusting. In the rooms the windows can not be opened .... seems to be in a jail. I smoked and I paid a fee of RS 250, anyway there is no circulation of fresh air. I would change hotel immediately but the problem is that I... More

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Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear, We would like to thank you in advance about your comments. We would warning you that there is circulation system in all the rooms, and it is automatically, and we inform you that our hotel is 100% non-smoking. Best regards, General Manager More

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed January 19, 2014

If you are traveling to Santo Andre on business, I would book a room at the Mercure. The staff are friendly and most speak better English than I speak Portuguese which is helpful. The breakfasts are ok (I loved the fruit selections) and I would order the omlettes only the weekends because they take forever to come out of the... More

Was this review helpful? Yes
Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Mercure Santo André. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

Turin, Italy
Top Contributor
688 reviews 688 reviews
63 hotel reviews
317 helpful votes 317 helpful votes
4 of 5 stars Reviewed November 8, 2013

A good solution for a buiness trip to San Andrè in the San Paolo Region. The location is easily reachable,the service good,rooms clean and with a very good quality of sleep. Good the breakfast, pretty efficient all the staff.The hotel provides a good service for money

Was this review helpful? Yes
Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Mercure Santo André. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Alexandre Preto General Manager Mercure Santo André More

Delhi, Delhi, India
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 15, 2013

excellent breakfast, wide variey of vegatarian also, good spaced rooms, privacy free wifi internet adjoining to a big park with natural vegatation and also full of people all times of day has a gym opposite to a good shopping mall

Was this review helpful? Yes 1
Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear: We very much appreciate your comments regarding your stay at the Mercure Santo André. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next trip as soon as possible. Alexandre Preto General Manager Mercure Santo André More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed September 14, 2013 via mobile

This hotel should be ranked high by Santo Andre standards but would be average by Canadian standards. My stay was excellent when I put standards in perspective. If you would like a high standard hotel, you must go to Hotel Unique downtown San Paolo. The room was very clean and had adequate amenities. It was basic and the linens were... More

Was this review helpful? Yes
Alexandre P, Gerente geral at Hotel Mercure Santo Andre, responded to this review

Dear: We very much appreciate your comments regarding your stay at the Mercure Santo André. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

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Additional Information about Hotel Mercure Santo Andre

Address: Avenida Industrial 885 | Terreo, Santo Andre, State of Sao Paulo 0908-051, Brazil
Location: Brazil > State of Sao Paulo > Santo Andre
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Mercure Santo Andre 3.5*
Number of rooms: 126
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Also Known As:
Hotel Mercure Santo Andre Brazil

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