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Hotel Mercure Santo Andre

Certificate of Excellence
Avenida Industrial 885 | Terreo, Santo Andre, State of Sao Paulo 09080-510, Brazil
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1 room 1 adult
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Hotel Mercure Santo Andre
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334 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Level Contributor
78 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Undergoing renovation. Be sure to ask for the new rooms that feel warmer and more adapted to work and relax. Still have to deal with 2 remote controls to work the TV. I like the hotel location for its proximity to the Parque Celso Daniel, which is a wonderful facility for jogging, very safe at all hours and full of... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank frg0125
Carlos T, Gerente de recepção at Hotel Mercure Santo Andre, responded to this review

Dear Guest, We appreciate your comments you let.We would like to reforce that we are improving our services and rooms. So, thank you again to dedicate your time to share your expirience in our hotel.We hope you have a nice week. Your Truly, Evandro de Andrade Chefe de Recepção Mercure Santo André More 

Level Contributor
4 reviews
5 of 5 stars Reviewed October 11, 2015 via mobile

A great hotel with excellent service and nice rooms. The staff is friendly and most speak at least passable English, but the front desk always has someone who can translate if you need. Rooms are a little small, but nice.

Helpful?
Thank David M
Alexandre P, Mercure Santo André at Hotel Mercure Santo Andre, responded to this review

Dear Mr. David! We very much appreciate your comments regarding your stay at the Mercure Santo André. It is always a pleasure to receive feedback. I will share your comments with our team. Sincerely, Leticia Souza Coordenadora de Eventos Mercure Santo André More 

Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 3, 2015

If you come to Santo Andre for business, I recommend this hotel. You will find comfort standards as any Mercure hotel, so no bad surprise. Breakfast is good and various and room service efficient. Staff is also kind and speaks English which is not always the case in others hotels.

Helpful?
Thank Marie-Anne R
Alexandre P, Mercure Santo André at Hotel Mercure Santo Andre, responded to this review

Dear Marie-Anne! We very much appreciate your comments regarding your stay at the Mercure Santo André Hotel. It is always a pleasure to receive positive feedback about our Room Service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leticia Souza Coordenadora de Eventos Mercure Santo André More 

Geneva, Switzerland
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 5, 2015 via mobile

I stayed for 1 night in a two room suite while on a business trip. The suite was spacious in contrast to European accommodations, and bed and linens were clean and comfortable for a very good nights sleep. The free wifi had a strong connection in the room, and the hotel has a great breakfast buffet in the morning. It's... More 

Helpful?
Thank TwoCityMan
Alexandre P, Gerente de recepção at Hotel Mercure Santo Andre, responded to this review

Hello Dear Guest, We are very glad to receive your opinion, and we hope we continue making all our Guests exceeding all the expectations. We hope to see you soon, and thank you very much for your time. Best Regards, Evandro de Andrade Font Desk Manager Mercure Santo André More 

Midlothian, VA, United States
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 4, 2015

Probably the fourth time there, and it is quiet and calm, especially on the back side rooms facing the city park (even numbered rooms). Restaurant was only occupied by another, maybe three others, service was quick, food was good. The breakfasts were just Brazilian, choose whatever you want from plenty of choices with plenty of quantities, as always. I was... More 

Helpful?
1 Thank Robert R
Alexandre P, Gerente de recepção at Hotel Mercure Santo Andre, responded to this review

Dear Robert R, We are pleased to have you in our hotel as well. First of all we would like thank you about your comments, and you be sure that we are going to tell with all hotel team. We are glad you visit our hotel often, and we hope to see you again. We wish you a nice week.... More 

Santo Andre, SP
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 24, 2015

It was a great experience being at this hotel before traveling, we had a wonderful stay on our honeymoon. The staff is very good, the room was clean and all set with everything we asked. The breakfast was also great! We recommend!

Helpful?
2 Thank Adriana M
Alexandre P, Gerente de recepção at Hotel Mercure Santo Andre, responded to this review

Hello! Adriana, That is the reason we are here, to serve you every time better. Thank you very much for your evaluation, we hope to see you very soon, also we wish you All the best. One more time, thank you very Much, Evandro de Andrade Front Desk Manager Mercure Santo André More 

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